HP LaserJet P4010 and P4510 Series Printers User Guide
HP LaserJet P4010 and P4510 Series Printers User Guide
Copyright and License Trademark Credits © 2017 HP Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice.
Table of contents 1 Product basics Product comparison ............................................................................................................................. 2 HP LaserJet P4014 models ................................................................................................. 2 HP LaserJet P4015 models ................................................................................................. 3 HP LaserJet P4515 models ......................................................
HP Universal Print Driver (UPD) ........................................................................................................ 42 UPD installation modes ..................................................................................................... 42 Select the correct printer driver for Windows ..................................................................................... 43 Priority for print settings .................................................................................
Configure the network product ........................................................................................... 64 View or change network settings ...................................................................... 64 Set or change the network password ................................................................ 64 Manually configure IPv4 TCP/IP parameters from the control panel ................ 65 Manually configure IPv6 TCP/IP parameters from the control panel ................
Disable or enable sleep mode ........................................................................... 90 Wake time .......................................................................................................................... 91 Set the wake time .............................................................................................. 91 Staple documents ...............................................................................................................................
Supplies life ..................................................................................................................... 116 Replace supplies and parts .............................................................................................................. 117 Supply replacement guidelines ........................................................................................ 117 Change the print cartridge ....................................................................................
Clear jams from the top-cover and print-cartridge areas ................................. 162 Clear jams from the optional envelope feeder ................................................ 164 Clear jams from the trays ................................................................................ 166 Clear jams from Tray 1 ................................................................... 166 Clear jams from Tray 2 or an optional 500-sheet tray ...................
Customer support ............................................................................................................................. 206 HP maintenance agreements ........................................................................................................... 207 On-site service agreements ............................................................................................. 207 Next-day on-site service .............................................................................
EMI statement (Korea) ..................................................................................................... 220 Laser statement for Finland ............................................................................................. 221 Substances Table (China) ............................................................................................... 222 Index ...............................................................................................................................
1 ENWW Product basics ● Product comparison ● Features comparison ● Product Walkaround 1
Product comparison HP LaserJet P4014 models HP LaserJet P4014 printer HP LaserJet P4014n printer HP LaserJet P4014dn CB506A CB507A CB512A ● Prints up to 45 pages per minute (ppm) on Letter size paper and 43 ppm on A4 size paper Has the same features as the HP LaserJet P4014 printer, plus the following: Has the same features as the HP LaserJet P4014n printer, plus the following: ● Embedded HP Jetdirect networking ● ● Contains 96 megabytes (MB) of random access memory (RAM).
HP LaserJet P4015 models HP LaserJet P4015n printer HP LaserJet P4015dn printer HP LaserJet P4015tn printer HP LaserJet P4015x printer CB510A CB511A Has the same features as the HP LaserJet P4015n printer, plus the following: Has the same features as the HP LaserJet P4015n printer, plus the following: Has the same features as the HP LaserJet P4015n printer, plus the following: ● ● ● One additional 500sheet input tray (Tray 3) ● Duplex-printing accessory for automatic printing on both sides CB
HP LaserJet P4515 models HP LaserJet P4515n printer HP LaserJet P4515tn printer HP LaserJet P4515x printer CB514A CB515A CB516A HP LaserJet P4515xm printer CB517A ● ● ● 4 Prints up to 62 pages per Has the same features as the HP LaserJet P4515n printer, minute (ppm) on Letter plus the following: size paper and 60 ppm on A4 size paper One additional 500● sheet input tray (Tray 3) Embedded HP Jetdirect networking Contains 128 megabytes (MB) of random access memory (RAM). Expandable to 640 MB.
Features comparison Feature Description Performance ● 540 MHz processor User interface ● Control-panel help ● 4-line graphical display with numeric keypad. (The keypad is not included for the HP LaserJet P4014 models.
Feature Supplies Supported operating systems Accessibility 6 Chapter 1 Product basics Description ● HP Web Jetadmin software ● Enhanced input/output (EIO) slot ● The supplies status page contains information about toner level, page count, and estimated pages remaining. ● The product checks for an authentic HP print cartridge at installation.
Product Walkaround Front view 1 2 3 4 5 ENWW 1 Top output bin 2 Control panel 3 Top cover (provides access to the print cartridge) 4 Tray 1 (pull to open) 5 Tray 2 Product Walkaround 7
Rear view 1 5 2 4 8 3 1 Rear output bin (pull to open) 2 Duplex accessory cover (remove this to install the duplex printing accessory) 3 Interface ports 4 Right cover (provides access to the DIMM slot) 5 On/off switch Chapter 1 Product basics ENWW
Interface ports 1 2 3 4 6 ENWW 5 1 RJ.45 Network connection (not available for the HP LaserJet P4014 printer) 2 EIO slot 3 Power connection 4 Host USB connection, for adding fonts and other third-party solutions (this connection might have a removable cover) 5 Slot for a cable-type security lock 6 Hi-speed USB 2.
Model and serial-number label location The label that contains the model and serial numbers is on the inside of the top cover.
2 ENWW Control panel ● Control-panel layout ● Use the control-panel menus ● Show Me How menu ● Retrieve Job menu ● Information menu ● Paper Handling menu ● Configure Device menu ● Diagnostics menu ● Service menu 11
Control-panel layout Use the control panel to obtain product and job status information and to configure the product.
Number Button or light Function 12 Folder or STAR (Secure Transaction Access Retrieval) button Provides quick access to the RETRIEVE JOB menu NOTE: This item is not included for the HP LaserJet P4014 models. 13 C Clear button Returns values to their defaults and exits the help screen NOTE: This item is not included for the HP LaserJet P4014 models. 14 Numeric keypad Enter numeric values NOTE: This item is not included for the HP LaserJet P4014 models.
Use the control-panel menus To gain access to the control-panel menus, complete the steps below. Use the menus 1. Press Menu 2. Press the down arrow 3. Press OK to select the appropriate option. 4. Press the back arrow 5. Press Menu 6. Press the help button to see additional information about an item. . or the up arrow to navigate the listings. to return to the previous level. to exit the menu. The following are the main menus.
Show Me How menu Each choice in the SHOW ME HOW menu prints a page that provides more information. Item Explanation CLEAR JAMS Prints a page that shows how to clear paper jams. LOAD TRAYS Prints a page that shows how to load the input trays. LOAD SPECIAL MEDIA Prints a page that shows how to load special paper, such as envelopes and letterhead. PRINT ON BOTH SIDES Prints a page that shows how to use the two-sided (duplex) printing function.
Retrieve Job menu This menu provides a list of the stored jobs in the product and access to all the job-storage features. You can print or delete these jobs at the product control panel. This menu appears when the product has a minimum of 80 MB of base memory. See Use job storage features on page 93 for more information about using this menu. NOTE: If you turn the product off, all stored jobs are deleted unless an optional hard disk is installed. NOTE: Press the folder button to go directly to this menu.
Information menu The INFORMATION menu contains product information pages that give details about the product and its configuration. Scroll to the information page that you want, and then press OK. ENWW Item Explanation PRINT MENU MAP Prints the control-panel menu map that shows the layout and current settings for the controlpanel menu items. PRINT CONFIGURATION Prints the current product configuration.
Paper Handling menu Use this menu to set the paper size and type for each tray. The product uses this information to produce pages with best possible print quality. For more information, see Configure trays on page 85. Some items on this menu are also available in the software program or the printer driver. Program and printer-driver settings override control-panel settings.
Configure Device menu Use this menu to change the default printing settings, adjust the print quality, and change the system configuration and I/O options. Printing submenu Some items on this menu are available in the program or printer driver. Program and printer-driver settings override control-panel settings. In general, it is better to change these settings in the printer driver, if applicable.
Item MANUAL FEED Values Explanation YES The default setting is YES. OFF Feeds the paper manually from Tray 1, rather than automatically from another tray. If MANUAL FEED=ON and Tray 1 is empty, the product goes offline when it receives a print job. MANUALLY FEED [PAPER SIZE] appears on the control-panel display. ON The default setting is OFF.
Item Values Explanation PCL SUBMENU FORM LENGTH Sets vertical spacing from 5 to 128 lines for default paper size. ORIENTATION Sets the default page orientation as LANDSCAPE or PORTRAIT. NOTE: It is best to set the page orientation in the program or printer driver. (Program and printer-driver settings override control-panel settings.) ENWW FONT SOURCE Select the font source as INTERNAL, or EIO DISK. FONT NUMBER The product assigns a number to each font and lists the numbers on the PCL Font List.
Print Quality submenu Some items on this menu are available in the program or printer driver. Program and printer-driver settings override control-panel settings. In general, it is best to change these settings in the printer driver, if applicable. Item Values Explanation SET REGISTRATION PRINT TEST PAGE Shifts the margin alignment to center the image on the page from top to bottom, and left to right. You can also align the image that is printed on the front with the image that is printed on the back.
Item Values Explanation CAUTION: Do not change the fuser mode for transparencies. Failure to use the LIGHT2 setting while printing transparencies can result in permanent damage to the product and fuser. Always select Transparencies as the type in the print driver and set the tray type at the product control panel to TRANSPARENCY. When selected, RESTORE MODES resets the fuser mode for each paper type back to its default setting.
Item Values Explanation NOTE: It is best to turn EconoMode on or off in the program or printer driver. (Program and printer-driver settings override control-panel settings.) The default setting is OFF. TONER DENSITY 1 to 5 Lighten or darken the print on the page by setting the toner density. Select a setting ranging from 1 (light) to 5 (dark). The default setting of 3 usually produces the best results.
System Setup submenu Items on this menu affect product behavior. Configure the product according to your printing needs. Item Values Explanation DATE/TIME DATE Sets the date and time settings. DATE FORMAT TIME TIME FORMAT JOB STORAGE LIMIT 1 to 100 Specifies the number of quick copy jobs that can be stored on the product. The default setting is 32. JOB HELD TIMEOUT OFF Sets the amount of time that held jobs are kept before being automatically deleted from the queue.
Item Values Explanation TRAY BEHAVIOR USE REQUESTED TRAY Select whether the product tries to pull paper from a different tray than the one that you selected in the print driver. MANUALLY FEED PROMPT SLEEP DELAY ● EXCLUSIVELY: Sets the product to pull from the tray that you selected and not pull from another tray, even if the tray that you selected is empty.
Item Values Explanation 4 HOURS The product automatically comes out of Sleep mode when you send a print job, press a product control-panel button, open a tray, or open the top cover. The default setting is 30 MINUTES. WAKE TIME MONDAY TUESDAY WEDNESDAY Sets a “wake-up” time for the product to warm up each day. The default for each day is OFF. If you set a wake time, HP recommends setting an extended sleep delay time period, so that the product will not return to sleep mode soon after waking.
Item Values Explanation STOP AT OUT: The product stops printing when the print cartridge is depleted. You must replace the print cartridge before printing can continue. OVERRIDE AT OUT: Select this option to override the message and continue printing after the print cartridge is depleted. HP does not guarantee print quality after you select this option. The default value is OVERRIDE AT OUT. ORDER AT 1 TO 100 Set the threshold at which the ORDER BLACK CARTRIDGE message appears.
Stapler Stacker submenu This menu appears only when an optional stapler/stacker is attached. Item Values Explanation STAPLES NONE Select whether all jobs should be stapled. If you select ONELEFT-ANGLED, all jobs are stapled. The default is NONE. ONE-LEFT-ANGLED STAPLES OUT STOP Select the option to stop or continue printing when the stapler is out of staples. The default is STOP. CONTINUE MBM-5 (multi-bin mailbox) submenu This menu appears only when an optional 5-bin mailbox is attached.
I/O submenu Items on the I/O (input/output) menu affect the communication between the product and the computer. If the product contains an HP Jetdirect print server, you can configure basic networking parameters by using this submenu. You can also configure these and other parameters through HP Web Jetadmin or the embedded Web server. Item Values Explanation I/O TIMEOUT 5 to 300 Select the I/O timeout period in seconds. Use this setting to adjust timeout for the best performance.
Table 2-1 Embedded Jetdirect and EIO Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Values and Description SUBNET MASK: The subnet mask for the printer, where m is a value from 0 to 255. DEFAULT GATEWAY: The IP address of the gateway or router used for communications with other networks.
Table 2-1 Embedded Jetdirect and EIO Jetdirect menus (continued) Menu item Sub-menu item PROXY SERVER Sub-menu item Values and Description Specifies the proxy server to be used by embedded applications in the product. A proxy server is typically used by network clients for Internet access. It caches Web pages, and provides a degree of Internet security, for those clients. To specify a proxy server, enter its IPv4 address or fully-qualified domain name. The name can be up to 255 octets.
Table 2-1 Embedded Jetdirect and EIO Jetdirect menus (continued) Menu item Sub-menu item SECURITY PRINT SEC PAGE Sub-menu item Values and Description YES: Prints a page that contains the current security settings on the HP Jetdirect print server. NO*: A security settings page is not printed. SECURE WEB For configuration management, specify whether the embedded Web server will accept communications using HTTPS (Secure HTTP) only, or both HTTP and HTTPS.
Table 2-1 Embedded Jetdirect and EIO Jetdirect menus (continued) Menu item Sub-menu item Sub-menu item Values and Description Select YES to choose this test, or NO to not choose it. DATA PATH TEST This test helps to identify data path and corruption problems on an HP postscript level 3 emulation product. It sends a predefined PS file to the product, However, the test is paperless, so the file does not print. Select YES to choose this test, or NO to not choose it.
Table 2-1 Embedded Jetdirect and EIO Jetdirect menus (continued) Menu item LINK SPEED Sub-menu item Sub-menu item Values and Description PACKETS RECEIVED Shows the number of packets (0 - 65535) received from the remote host since the most recent test was initiated or completed. PERCENT LOST Shows the percent of ping test packets that were sent with no response from the remote host since the most recent test was initiated or completed.
Resets submenu Use this submenu to return settings to the defaults and change settings such as Sleep mode. Item Values Explanation RESTORE FACTORY SETTINGS There is no value to select. Performs a simple reset and restores most of the factory (default) and network settings. This item also clears the input buffer for the active I/O. CAUTION: Restoring factory settings during a print job cancels the print job. SLEEP MODE ON Turns Sleep mode on or off.
Diagnostics menu Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues. Item Values Explanation PRINT EVENT LOG There is no value to select. Press OK to generate a list of the 50 most recent entries in the event log. The printed event log shows error number, page count, error code, and description or personality. SHOW EVENT LOG There is no value to select.
Service menu The SERVICE menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel.
3 ENWW Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Software installation types for Windows ● Remove software for Windows ● Supported utilities for Windows ● Software for other operating systems 39
Supported operating systems for Windows The product supports the following Windows operating systems: 40 ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows 2000 ● Windows Vista (32-bit and 64-bit) Chapter 3 Software for Windows ENWW
Supported printer drivers for Windows ● HP PCL 5 Universal Print Driver (HP UPD PCL 5) ● HP PCL 6 ● HP postscript emulation Universal Print Driver (HP UPD PS) The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver. NOTE: For more information about the UPD, see www.hp.com/go/upd.
HP Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.
Select the correct printer driver for Windows Printer drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). Check the installation notes and readme files on the product CD for additional software and languages.
Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. 44 ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.
Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1. On the File menu in the software program, click Print. 1. 1. 2. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common. 2.
Software installation types for Windows You can choose from the following types of software installations: 46 ● Basic Installation (Recommended). Installs the minimum set of drivers and software. This installation type is recommended for network installations. ● Full Installation. Installs the full set of drivers and software, including status, alerting, and troubleshooting tools. This installation type is recommended for direct-connect installations. ● Custom Installation.
Remove software for Windows ENWW 1. Click Start, and then click All Programs. 2. Click HP, and then click the product name. 3. Click the option to uninstall the product, and then follow the onscreen instructions to remove the software.
Supported utilities for Windows HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the network administrator’s computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.
HP Easy Printer Care HP Easy Printer Care software is a program that you can use for the following tasks: ● Check the product status ● Check the supplies status and use HP SureSupply to shop online for supplies ● Set up alerts ● View product usage reports ● View product documentation ● Gain access to troubleshooting and maintenance tools ● Use HP Proactive Support to routinely scan your printing system and to prevent potential problems.
Software for other operating systems 50 OS Software UNIX For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. Linux For information, go to www.hp.com/go/linuxprinting.
4 ENWW Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver 51
Software for Macintosh Supported operating systems for Macintosh The product supports the following Macintosh operating systems: ● Mac OS X V10.2.8, V10.3, V10.4, V10.5, and later NOTE: For Mac OS X V10.4 and later, PPC and Intel Core Processor Macs are supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers.
Change printer-driver settings for Macintosh Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1. On the File menu, click Print. 1. On the File menu, click Print. Mac OS X V10.2.8 2. Change the settings that you want on the various menus. 2. Change the settings that you want on the various menus. 1. In the Finder, on the Go menu, click Applications. 3.
Software for Macintosh computers HP Printer Utility Use the HP Printer Utility to set up product features that are not available in the printer driver. You can use the HP Printer Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. Open the HP Printer Utility Open the HP Printer Utility in Mac OS X V10.2.8 1. Open the Finder, and then click Applications. 2. Click Library, and then click Printers. 3. Click hp, and then click Utilities. 4.
HP Printer Utility features The HP Printer Utility consists of pages that you open by clicking in the Configuration Settings list. The following table describes the tasks that you can perform from these pages. Item Description Configuration Page Prints a configuration page. Supplies Status Shows the device supplies status and provides links for online supplies-ordering.
Use features in the Macintosh printer driver Print Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print. 2. Select the driver. 3. Select the print settings. 4. In the Presets box, click Save As..., and type a name for the preset. 5. Click OK. Use printing presets 1. On the File menu, click Print. 2. Select the driver. 3.
Use watermarks A watermark is a notice, such as “Confidential,” that is printed in the background of each page of a document. 1. On the File menu, click Print. 2. Open the Watermarks menu. 3. Next to Mode, select the type of watermark to use. Select Watermark to print a semi-transparent message. Select Overlay to print a message that is not transparent. 4. Next to Pages, select whether to print the watermark on all pages or on the first page only. 5.
Print on both sides of the page (duplex printing) Use automatic duplex printing 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For Tray 1, load the letterhead paper face-up with the top edge feeding into the product first. ● For all other trays, load the letterhead paper face-down with the top edge at the front of the tray. 2. On the File menu, click Print. 3.
Store jobs You can store jobs on the product so you can print them at any time. You can share stored jobs with other users, or you can make them private. 1. On the File menu, click Print. 2. Open the Job Storage menu. 3. In the Job Storage: drop-down list, select the type of stored job. 4. For the Stored Job, Private Job, and Private Stored Job types of stored jobs, enter a name for the stored job in the box next to Job Name:. Select which option to use if another stored job already has that name.
60 Chapter 4 Use the product with Macintosh ENWW
5 ENWW Connectivity ● USB configuration ● Network configuration 61
USB configuration The printer supports a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 5 meters (15 feet) long. Connect the USB cable Plug the USB cable into the printer. Plug the other end of the USB cable into the computer.
Network configuration You might need to configure certain network parameters on the product. You can configure these parameters from the control panel, the embedded Web server, or for most networks, from the HP Web Jetadmin software. For a complete list of supported networks and for instructions on configuring network parameters from software, see the HP Jetdirect Embedded Print Server Administrator’s Guide. The guide comes with products in which an HP Jetdirect embedded print server is installed.
Table 5-4 IP addressing (continued) Service name Description BOOTP (Bootstrap Protocol) For automatic IP address assignment. The BOOTP server provides the product with an IP address. Requires the administrator to input a product's MAC hardware address on the BOOTP server for the product to obtain an IP address from that server. Auto IP For automatic IP address assignment. If neither a DHCP server nor a BOOTP server is present, the product uses this service to generate a unique IP address.
Manually configure IPv4 TCP/IP parameters from the control panel In addition to using the embedded Web server, you can also use the control-panel menus to set an IPv4 address, subnet mask, and default gateway. 1. Press Menu 2. Press the down arrow to highlight CONFIGURE DEVICE, and then press OK. 3. Press the down arrow to highlight I/O, and then press OK. 4. Press the down arrow to highlight EMBEDDED JETDIRECT MENU, and then press OK. 5.
Manually configure IPv6 TCP/IP parameters from the control panel In addition to using the embedded Web server, you can also use the control-panel menus to set an IPv6 address. 1. Press Menu 2. Press the down arrow to highlight CONFIGURE DEVICE, and then press OK. 3. Press the down arrow to highlight I/O, and then press OK. 4. Press the down arrow to highlight EMBEDDED JETDIRECT MENU, and then press OK. 5. Press the down arrow to highlight TCP/IP, and then press OK. 6.
Disable network protocols (optional) By factory default, all supported network protocols are enabled.
Link speed and duplex settings The link speed and communication mode of the print server must match the network. For most situations, leave the product in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices. If you need to make changes, use the product control panel. NOTE: Making changes to these settings causes the product to turn off and then on. Make changes only when the product is idle. 1. Press Menu 2.
6 ENWW Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Supported paper and print media types ● Tray and bin capacity ● Special paper or print media guidelines ● Load trays ● Configure trays ● Use paper output options 69
Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laserjets or multiuse. Do not use paper or print media made for inkjet printers.
Supported paper and print media sizes This product supports a number of paper sizes, and it adapts to various media. NOTE: To obtain best results, select the correct paper size and type in the printer driver before printing. Table 6-1 Supported paper and print media sizes Size and dimensions Tray 1 Tray 2 and the optional 500-sheet trays Optional 1,500-sheet tray Optional envelope feeder Optional duplexer Stacker and Stapler/ Stacker Optional 5bin mailbox Letter 216 x 279 mm (8.
Table 6-1 Supported paper and print media sizes (continued) Size and dimensions Tray 1 Tray 2 and the optional 500-sheet trays Optional 1,500-sheet tray Optional envelope feeder Optional duplexer Stacker and Stapler/ Stacker Optional 5bin mailbox (3.0 x 5.0 inches to 8.5 x 14 inches) Custom 148 x 210 mm to 216 x 356 mm (5.83 x 8.27 inches to 8.5 x 14 inches) Envelope Commercial #10 105 x 241 mm (4.13 x 9.49 inches) Envelope DL ISO 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 ISO 162 x 229 mm (6.
Custom paper sizes This product supports a variety of custom paper sizes. Supported custom sizes are sizes that are within the minimum- and maximum-size guidelines for the product but are not listed in the supported paper sizes table. When using a supported custom size, specify the custom size in the print driver, and load the paper in a tray that supports custom sizes.
Supported paper and print media types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ hpljp4010series or www.hp.com/support/hpljp4510series.
Supported paper types for output options Paper type (control panel) Paper type (printer driver) ANY TYPE Unspecified PLAIN Plain LIGHT 60-75 G/M2 Light 60-75g CARDSTOCK>163 G/M2 Cardstock 176-220g TRANSPARENCY Monochrome Laser Transparency LABELS Labels LETTERHEAD Letterhead PREPRINTED Preprinted PREPUNCHED Prepunched COLOR Colored ROUGH Rough BOND Bond RECYCLED Recycled ENVELOPE Envelope ENWW Standard top bin (face-down) Rear bin (face-up) Optional duplexer Optional stacke
Tray and bin capacity Tray or bin Paper type Specifications Quantity Tray 1 Paper and cardstock Range: Maximum stack height: 10 mm (0.6 inch) 60 g/m2 (16 lb) bond to 200 g/m2 (54 lb) bond Envelopes Less than 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond Up to 10 envelopes Labels Maximum 0.23 mm (0.009 inch) thick Maximum stack height: 10 mm (0.6 inch) Transparencies Minimum 0.13 mm (0.005 inch) thick Maximum stack height: 10 mm (0.
Special paper or print media guidelines This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise dots. HP laser paper is designed to withstand this extreme heat.
Load trays Paper orientation for loading trays Load letterhead, preprinted, or prepunched paper If a duplexer is installed, or if a stapler/stacker is installed, the product alters the way the images for each page are arranged. If you are using paper that requires a specific orientation, load it according to the information in the following table.
Load envelopes Load envelopes into Tray 1 or the optional envelope feeder with the front of the envelope facing up, and the short, postage-edge leading into the product.
Load Tray 1 NOTE: The product might print at a slower speed when using Tray 1. CAUTION: To avoid jams, do not load trays while the product is printing. Do not fan the paper. Fanning can cause misfeeds. 1. Open Tray 1. 2. Pull out the tray extension. 3. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximumheight indicators. NOTE: For information about loading paper that requires a specific orientation, see Paper orientation for loading trays on page 78.
4. Adjust the side guides so that they lightly touch the paper stack but do not bend the paper. 2 Load Tray 2 or an optional 500-sheet tray CAUTION: To avoid jams, do not load trays while the product is printing. CAUTION: Do not fan the paper. Fanning can cause misfeeds. 1. Pull the tray out and lift up slightly to remove it from the product. 2. Pinch the release that is located on the left guide and slide the side guides to the correct paper size.
A5 J IS B 5 Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. LTR 4. E XEC Pinch the release that is located on the rear paper guide and slide it to the correct paper size. A4 3. NOTE: For information about loading paper that requires a specific orientation, see Paper orientation for loading trays on page 78. 5. 82 Slide the tray completely into the product.
Load an optional 1,500-sheet tray The optional 1,500 sheet tray adjusts for Letter, A4, and Legal sizes. The product automatically senses which size is loaded if the tray guides are correctly adjusted. CAUTION: To avoid jams, do not load trays while the product is printing. CAUTION: Do not fan the paper. Fanning can cause misfeeds. ENWW 1. Press the release and open the door of the 1,500-sheet tray. 2. If paper is in the tray, remove it. When paper is in the tray, the guides cannot be adjusted. 3.
4. Load the paper into the tray. Load complete reams at one time. Do not divide reams into smaller sections. NOTE: For information about loading paper that requires a specific orientation, see Paper orientation for loading trays on page 78. 84 5. Make sure that the height of the stack does not exceed the maximum-height indicators on the guides and that the front edge of the stack is aligned with the arrows. 6. Close the door on the tray.
Configure trays The product automatically prompts you to configure a tray for type and size in the following situations: ● When you load paper into the tray ● When you specify a particular tray or paper type for a print job through the printer driver or a software program and the tray is not configured to match the print-job’s settings NOTE: The prompt does not appear if you are printing from Tray 1 and Tray 1 is configured for ANY SIZE and ANY TYPE.
Configure a tray by using the Paper Handling menu You can also configure the trays for type and size without a prompt from the product. 1. Press Menu 2. Press the down arrow to highlight PAPER HANDLING, and then press OK. 3. Press the down arrow OK. to highlight the size or type setting for the desired tray, and then press 4. Press the down arrow to highlight the size or type. To specify a custom size, first press the down arrow to highlight the correct unit of measure.
Use paper output options The product has four output locations: the top (standard) output bin, the rear output bin, the optional stacker or stapler/stacker, and the optional 5-bin mailbox. Print to the top (standard) output bin The top output bin collects paper face-down, in the correct order. The top output bin should be used for most print jobs, including transparencies. To use the top output bin, be sure that the rear output bin is closed.
Opening the rear output bin makes the duplexer (if installed) and the top output bin unavailable. To avoid jams, do not open or close the rear output bin while the product is printing. Print to the optional stacker or stapler/stacker The optional stacker or optional stapler/stacker can hold up to 500 sheets of paper (20-lb paper). The stacker accepts standard and custom paper sizes. The stapler/stacker accepts standard and custom paper sizes, but only Letter, Legal, and A4 sizes can be stapled.
7 ENWW Use product features ● Economy settings ● Staple documents ● Use job storage features 89
Economy settings EconoMode This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner and decrease the cost per page. However, using EconoMode can also reduce print quality. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge.
4. Press the down arrow 5. Press the up arrow 6. Press Menu to highlight SLEEP MODE, and then press OK. or the down arrow to select ON or OFF, and then press OK. . Wake time The wake time feature allows you to instruct the product to wake at a certain time on selected days, to eliminate waiting for the warm-up and calibration periods. You must have SLEEP MODE on to set the wake time. Set the wake time 1. Press Menu 2. Press the down arrow to highlight CONFIGURE DEVICE, and then press OK. 3.
Staple documents If you cannot select the stapler in the program or printer driver, select the stapler at the product control panel. You might need to configure the printer driver to recognize the optional stapler/stacker. You need to set this setting only once. See the printer driver online Help for details. Select the stapler in the software (Windows) 1. On the File menu, click Print, and then click Properties. 2. On the Output tab, click the drop-down list under Staple, and click One Staple Angled.
Use job storage features The following job-storage features are available for print jobs: ● Proof and hold jobs: This feature provides a quick and easy way to print and proof one copy of a job and then print the additional copies. ● Personal jobs: When you send a private job to the product, the job does not print until you provide the required personal identification number (PIN) at the control panel.
6. If the job requires a PIN, use the numeric keypad or press the up arrow enter the PIN, and then press OK. NOTE: If you use the up arrow or the down arrow 7. Use the numeric keypad, or press the up arrow copies. 8. Press OK to print the job. or the down arrow to to enter the PIN, press OK after each digit. or the down arrow to select the number of Delete a stored job When you send a stored job, the product overwrites any previous jobs with the same user and job name.
8 ENWW Print tasks ● Cancel a print job ● Use features in the Windows printer driver 95
Cancel a print job You can stop a print request by using the control panel or by using the software program. For instructions about how to stop a print request from a computer on a network, see the online Help for the specific network software. NOTE: It can take some time for all printing to clear after you have canceled a print job. Stop the current print job from the control panel Press the stop button on the control panel.
Use features in the Windows printer driver NOTE: The following information is for the HP PCL 6 printer driver. Open the printer driver How do I Steps to perform Open the printer driver On the File menu in the software program, click Print. Select the printer, and then click Properties or Preferences. Get help for any printing option Click the ? symbol in the upper-right corner of the printer driver, and then click any item in the printer driver.
Set paper and quality options To perform the following tasks, open the printer driver and click the Paper/Quality tab. How do I Steps to perform Select a page size Select a size from the Paper size drop-down list. Select a custom page size a) Click Custom. The Custom Paper Size dialog box opens. b) Type a name for the custom size, specify the dimensions, and click OK. Select a paper source Select a tray from the Paper source drop-down list.
Set document finishing options To perform the following tasks, open the printer driver and click the Finishing tab. How do I Steps to perform Print on both sides (Duplex) Click Print on both sides. If you will bind the document along the top edge, click Flip pages up. Print a booklet a) Click Print on both sides. b) In the Booklet layout dropdown list, click Left binding or Right binding. The Pages per sheet option automatically changes to 2 pages per sheet.
Set job storage options To perform the following tasks, open the printer driver and click the Job Storage tab. How do I Steps to perform Print one copy for proof before printing all the copies In the Job Storage Mode area, click Proof and Hold. The product prints the first copy only. A message appears on the product control panel that prompts you to print the rest of the copies. Temporarily store a private job on the product and print it later a) In the Job Storage Mode area, click Personal Job.
Set advanced printing options To perform the following tasks, open the printer driver and click the Advanced tab. How do I Steps to perform Select advanced printing options In any of the sections, click a current setting to activate a dropdown list so you can change the setting. Change the number of copies that are printed Open the Paper/Output section, and then enter the number of copies to print. If you select 2 or more copies, you can select the option to collate the pages.
102 Chapter 8 Print tasks ENWW
9 ENWW Manage and maintain the product ● Print the information and show-me-how pages ● Use the HP Easy Printer Care software ● Use the embedded Web server ● Use HP Web Jetadmin software ● Use security features ● Manage supplies ● Replace supplies and parts ● Install memory, internal USB devices, and external print server cards ● Clean the product ● Upgrade the firmware 103
Print the information and show-me-how pages From the product control panel, you can print information pages that give details about the product and its current configuration. You can also print several show-me-how pages that illustrate common procedures related to using the product. Type of page Name of page Description Information pages PRINT MENU MAP Prints the control-panel menu map that shows the layout and current settings for the control-panel menu items.
Print the information pages 1. Press Menu 2. Press the down arrow to highlight INFORMATION, and then press OK. 3. Press the down arrow to highlight the required page, and then press OK to print. . Print the show-me-how pages ENWW 1. Press Menu 2. Make sure SHOW ME HOW is highlighted and then press OK. 3. Press the down arrow . to highlight the required page, and then press OK to print.
Use the HP Easy Printer Care software Open the HP Easy Printer Care software Use one of the following methods to open the HP Easy Printer Care software: ● On the Start menu, select Programs, select Hewlett-Packard, select HP Easy Printer Care, and then click Start HP Easy Printer Care. ● In the Windows system tray (in the lower-right corner of the desktop), double-click the HP Easy Printer Care icon. ● Double-click the desktop icon.
HP Easy Printer Care software sections HP Easy Printer Care software can provide information about multiple HP products that are on your network as well as any products that are directly connected to your computer. Some of the items that are in the following table might not be available for every product. The Help button (?) in the upper-right corner of each page provides more detailed information about the options on that page.
Section HP Proactive Support NOTE: This item is available from the Overview and Support tabs. Supplies Ordering button Options ● Print Quality: Provides information about print-quality settings. Click Change to adjust the settings. ● Trays / Paper: Provides information about the trays and how they are configured. Click Change to adjust the settings. ● Restore Defaults: Provides a way to restore the product settings to the factory defaults. Click Restore to restore the settings to the defaults.
Use the embedded Web server Use the embedded Web server to view product and network status and to manage printing functions from your computer instead of from the product control panel. The following are examples of what you can do using the embedded Web server: NOTE: When the product is directly connected to a computer, use the HP Easy Printer Care software to view the product status.
Embedded Web server sections Tab or section Options Information tab ● Device Status: Shows the product status and shows the life remaining of HP supplies, with 0% indicating that a supply is empty. The page also shows the type and size of print paper set for each tray. To change the default settings, click Change Settings. ● Configuration Page: Shows the information found on the configuration page.
Tab or section Options Provides the ability to change network settings from your computer NOTE: Other links ● HP Instant Support™: Connects you to the HP Web site to help you find solutions. This service analyzes the product error log and configuration information to provide diagnostic and support information specific to your product.
Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhancedmanagement software at www.hp.com/go/webjetadmin. Device plug-ins can be installed into HP Web Jetadmin to provide support for specific product features.
Use security features The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting. The site provides links to white papers and FAQ documents about security features.
Lock the control panel menus You can lock various menus on the control panel by using the embedded Web server. 1. Open the embedded Web server by entering the product IP address into the address line of a Web browser. 2. Click Settings, and then click Security. 3. Click Configure Security Settings. 4. In the area for Control Panel Access Lock, select the level of security that you want. Security level Locked menus Minimum ● The RETRIEVE JOB menu requires a PIN for access.
Lock the formatter cage The formatter cage, on the back of the product, has a slot that you can use to attach a security cable. Locking the formatter cage prevents someone from removing DIMMs and internal USB devices from the formatter.
Manage supplies Using, storing, and monitoring the print cartridge can help ensure high-quality output. Print-cartridge storage Do not remove the print cartridge from its package until you are ready to use it. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured.
Replace supplies and parts Supply replacement guidelines Keep the following guidelines in mind when setting up the product. ● Sufficient space is required above and in the front of the product for removing supplies. ● The product should be located on a flat, sturdy surface. NOTE: Hewlett-Packard recommends the use of HP supplies in this product. Use of non-HP supplies can cause problems requiring service that is not covered by the HP warranty or service agreements.
3. Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling. 4. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge. CAUTION: Do not touch the shutter or the surface of the roller. 5. Remove the shipping lock and the shipping tape from the new print cartridge. Discard the lock and tape according to local regulations.
6. Align the print cartridge with the tracks inside the product, insert the print cartridge until it is firmly seated, and then close the top cover. After a short time, the control panel should display Ready. 7. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived. See the enclosed recycling guide for recycling instructions. 8. If you are using a non-HP print cartridge, check the product control panel for further instructions.
Load staples Load staples if the product control-panel display prompts you with a message. If the stapler runs out of staples, jobs continue to print to the stapler/stacker, but they are not stapled. 1. On the right side of the stapler/stacker, turn the stapler unit toward the front of the product until the unit clicks into the open position. Grasp the blue staple-cartridge handle and pull the cartridge out of the stapler unit. 2.
Perform preventive maintenance To ensure optimum performance from the product, replace certain parts when the PERFORM PRINTER MAINTENANCE message appears on the control-panel display. The maintenance message appears after printing 225,000 pages. The message can be temporarily cleared for approximately 10,000 pages by using the CLEAR MAINTENANCE MESSAGE item on the Resets submenu.
Install memory, internal USB devices, and external print server cards Overview The formatter has the following open slots and ports for expanding the product's capabilities: ● One dual inline memory module (DIMM) slot for upgrading the product with more memory ● Two internal USB ports for adding fonts, languages, and other third-party solutions ● One external I/O (EIO) slot for adding an external print server, an external hard disk, or a parallel port If the product already has an embedded HP Jetdirect
If you have not already done so, print a configuration page to find out how much memory is installed in the product before adding more memory. See Print the information and show-me-how pages on page 104. 1. After the configuration page has printed, turn the product off and disconnect the power cord. 1 2 ENWW 2. Disconnect all interface cables. 3. Remove the right-side panel by sliding it towards the rear of the product to unlatch it.
4. Open the access door by pulling on the metal tab. 5. Remove the DIMM from the antistatic package. CAUTION: To reduce the possibility of damage caused by static electricity, always wear an electrostatic discharge (ESD) wrist strap or touch the surface of the antistatic package before handling DIMMs. 6. Hold the DIMM by the edges, and align the notches on the DIMM with the DIMM slot. (Check that the locks on each side of the DIMM slot are open.
7. Press the DIMM straight into the slot, and press firmly. Make sure the locks on each side of the DIMM snap into place. 1 2 2 NOTE: To remove a DIMM, first release the locks. 1 8. ENWW 2 1 Close the access door, and press firmly until it snaps into place.
9. Reinstall the right-side panel. Align the tabs on the panel with the slots in the product, and push the panel toward the front of the product until it latches into place. 10. Reconnect the interface cables and the power cord. 11. Turn the product on. Check DIMM installation After installing the DIMM, make sure that the installation was successful. 1. Turn the product on. Check that the Ready light is illuminated after the product has gone through the startup sequence.
Use the following guidelines if you use the page description language (PDL) ability to mark resources as permanent. For technical details, see an appropriate PDL reference for PCL or PS. ● Mark resources as permanent only when it is absolutely necessary that they remain in memory while the product is turned on. ● Send permanent resources to the product only at the beginning of a print job and not while the product is printing.
Install internal USB devices The product has two internal USB ports. 1. Turn the product off and disconnect the power cord. 1 2 2. Disconnect all interface cables. 3. Remove the right-side panel by sliding it towards the rear of the product to unlatch it.
ENWW 4. Open the access door by pulling on the metal tab. 5. Locate the USB ports near the bottom of the formatter board. Insert the USB device into one of the ports. 6. Close the access door, and press firmly until it snaps into place.
7. Reinstall the right-side panel. Align the tabs on the panel with the slots in the product, and push the panel toward the front of the product until it latches into place. 8. Reconnect the interface cables and the power cord. 9. Turn the product on.
Install HP Jetdirect print server cards Follow these procedures to install or remove an EIO card. Install an HP Jetdirect print server card 1. Turn off the product. 2. Remove the two screws and cover plate from the EIO slot on the back of the product. NOTE: Do not discard the screws or the cover plate. Save them for future use if you remove the EIO card. 3. ENWW Install the EIO card in the EIO slot and tighten the screws.
4. Connect the network cable to the EIO card. 5. Turn on the product, and then print a configuration page to verify that the new EIO device is recognized. See Print the information and show-me-how pages on page 104. NOTE: When you print a configuration page, an HP Jetdirect configuration page that contains network configuration and status information also prints. Remove an HP Jetdirect print server card 1. Turn off the product. 2. Disconnect the network cable from the EIO card. 3.
Clean the product During the printing process, paper, toner, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems, such as toner specks or smearing (see Solve printquality problems on page 181). Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. Clean the paper path 1. Press Menu 2. Press the down arrow to highlight CONFIGURE DEVICE, and then press OK. 3.
Upgrade the firmware This product has remote firmware update (RFU) capability. Use this information to upgrade the product firmware. Determine the current firmware version 1. Press Menu 2. Press the down arrow to highlight INFORMATION, and then press OK. 3. Press the down arrow to highlight PRINT CONFIGURATION, and then press OK to print. . The firmware datecode is listed on the Configuration page in the section called Device Information. The firmware datecode has this format: YYYYMMDD XX.XXX.X.
c. Select the box labeled Enable folder view for FTP sites. d. Click OK. 2. Print a configuration page and note the TCP/IP address shown on the EIO Jetdirect page. 3. Open a browser window. 4. In the address line of the browser, type ftp://
, where is the address of the product. For example, if the TCP/IP address is 192.168.0.90, type ftp://192.168.0.90 . 5. Locate the downloaded .RFU file for the product. 6. Drag and drop the .11. The download process begins and the firmware is updated on the product. This can take approximately five minutes. Let the process finish without further interaction with the product or computer. NOTE: The product automatically turns off and then on again after processing the upgrade. 12. At the command prompt, type: bye to exit the ftp command. 13. At the command prompt, type: exit to return to the Windows interface.
Use Microsoft Windows commands to upgrade the firmware To update the firmware by using a network connection, follow these instructions. 1. Click Start, click Run, and then type cmd to open the command window. 2. Type the following: copy /B FILENAME> \\COMPUTERNAME>\SHARENAME> , where is the name of the .RFU file (including the path), is the name of the computer from which the product is being shared, and is the product share name. For example: C:\>copy /b C:\LJP4015.
10. In the Device Tools drop-down list, select Jetdirect Firmware Update again. 11. On the HP Jetdirect firmware page, the new firmware version is listed under Jetdirect Firmware Available on HP Web Jetadmin. Click the Update Firmware Now button to update the Jetdirect firmware.
10 Solve problems ENWW ● Solve general problems ● Restore factory settings ● Interpret control-panel messages ● Jams ● Solve print-quality problems ● Solve performance problems ● Solve connectivity problems ● Solve common Windows problems ● Solve common Macintosh problems ● Solve Linux problems 139
Solve general problems If the product is not responding correctly, complete the steps in the following checklist, in order. If the product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, you can stop without performing the other steps on the checklist. Troubleshooting checklist 1. 2. Make sure the product Ready light is on. If no lights are on, complete these steps: a. Check the power-cable connections. b. Check that the power switch is on.
8. Verify that you have installed the printer driver for this product. Check the program to make sure that you are using the printer driver for this product. 9. Print a short document from a different program that has worked in the past. If this solution works, then the problem is with the program you are using. If this solution does not work (the document does not print) complete these steps: a. Try printing the job from another computer that has the product software installed. b.
Restore factory settings Use the RESETS menu to restore factory settings. 1. Press Menu 2. Press the down arrow to highlight CONFIGURE DEVICE, and then press OK. 3. Press the down arrow to highlight RESETS, and then press OK. 4. Press the down arrow to highlight RESTORE FACTORY SETTINGS, and then press OK to reset the product to the original factory settings. .
Interpret control-panel messages Control-panel message types Four types of control-panel messages can indicate the status of or problems with the product. Message type Description Status messages Status messages reflect the current state of the product. They inform you of normal product operation and require no interaction to clear them. They change as the state of the product changes.
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action 11. INTERNAL CLOCK ERROR The real time clock has experienced an error. Printing can continue, but a prompt will appear every time the product is turned on. To resolve the issue, contact an HPauthorized service or support provider. 13.JJ.NT DEVICE WARNING The external device sent a warning. No action is necessary. 13.JJ.NT JAM IN A jam has occurred in the specified location.
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action 40 EMBEDDED I/O BAD TRANSMISSION The connection has been broken between the product and HP Jetdirect print server. Press OK to clear the error message and continue printing. To continue press OK 41.3 UNEXPECTED SIZE IN TRAY For help press This is typically caused if two or more sheets 1. stick together in the product or if the tray is not properly adjusted. 2.
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action A temporary printing error occurred. 1. Turn the product off and then on. 2. If the message persists, contact an HPauthorized service or support provider. To continue turn off then on 52.XY ERROR For help press alternates with 52.XY ERROR To continue turn off then on 53.XY.ZZ CHECK RAM DIMM SLOT There is a problem with the product memory. Press OK to continue if you are prompted.
Table 10-1 Control-panel messages (continued) Control panel message Description 58. ERROR A product error has occurred where a To resolve problems with the power supply: memory tag CPU error was detected, or there 1. Remove the product from any UPS is a problem with the air sensor or power supplies, additional power supplies, or supply. power strips. Plug the product into a wall outlet and see if this resolves the problem. For help press alternates with 58.
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action An error occurred in an external paperhandling accessory. 1. Turn the product off. 2. Check that the accessory is properly seated on and connected to the product, without any gaps between the product and the accessory. If the accessory uses cables, disconnect and reconnect them. 3. Turn the product on. 4. If the message persists, contact an HPauthorized service or support provider. 66.XY.
Table 10-1 Control-panel messages (continued) Control panel message Description 68.X PERMANENT STORAGE WRITE FAIL The storage device is failing to write. Printing Press OK to continue. can continue, but there might be some If the error does not clear, turn the product off unexpected behaviors because an error then on. If the message persists, contact an occurred in permanent storage. HP-authorized service or support provider. To continue press OK 68.
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action If the error no longer exists, follow these steps. 8X.YYYY EIO ERROR 8X.YYYY EMBEDDED JETDIRECT ERROR Access denied The EIO accessory card in slot [X] has encountered a critical error. The embedded HP Jetdirect print server has encountered a critical error. 1. Install the DIMM and EIO device one at a time, making sure to turn the product off and then on as you install each device. 2.
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action BAD OPTIONAL TRAY CONNECTION An optional tray is not connected correctly. Remove the product from the tray, and reinstall it. Then, turn the product off and then on. Canceling... The product is canceling a job. The message No action is necessary. continues while the job is stopped, the paper path is cleared, and any remaining incoming data on the active data channel is received and discarded.
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action The current date and time. Set the date and time or press the stop button alternates with DATE/TIME=YYYY/MMMM/DD HH:MM to skip. Press OK to continue To skip press . Deleting... Product is deleting a stored job. No action is necessary. DUPLEXER ERROR REMOVE DUPLEXER The optional duplexer has an error. Turn off the product and reattach the optional duplexer.
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action Incorrect The wrong PIN number was entered. Reenter PIN number. INFLATE FAILURE SEND FULL RFU ON PORT An error occurred during a firmware upgrade. Contact an HP-authorized service or support provider. Initializing Individual tasks are being initialized. No action is necessary. INSERT OR CLOSE TRAY The specified tray is open or missing. Insert or close the tray for printing to continue.
Table 10-1 Control-panel messages (continued) Control panel message Description To use another tray press OK Recommended action If paper is already in the envelope feeder, press OK to print. alternates with To use another tray, remove paper from the envelope feeder, and then press OK to print. LOAD ENVELOPE FEEDER [TYPE] [SIZE] For help press LOAD TRAY 1 [TYPE] [SIZE] Tray 1 is empty. To continue press OK Load Tray 1 with the requested paper.
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action To use another tray press OK alternates with MANUALLY FEED [TYPE] [SIZE] For help press MANUALLY FEED OUTPUT STACK Then press OK to print second sides No job to cancel The first side of a manual duplex job has been 1. printed and the product is waiting for you to insert the output stack to complete the second side. 2.
Table 10-1 Control-panel messages (continued) Control panel message PERFORM PRINTER MAINTENANCE Description Recommended action 5. Reinstall the fuser and the rear output bin. 6. Turn the product on. The product is due for regular maintenance. Contact your service representative to schedule maintenance. Continue printing until maintenance is performed. Performing upgrade Firmware is being upgraded. No action is necessary. Please wait The product is going offline. No action is necessary.
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action RFU LOAD ERROR SEND FULL RFU ON PORT An error occurred during a firmware upgrade. Contact an HP-authorized service or support provider. ROM DISK DEVICE FAILURE The specified device has failed. Press OK to continue. A command attempted an illogical operation. Press OK to continue.
Table 10-1 Control-panel messages (continued) Control panel message Description Recommended action TOO MANY TRAYS INSTALLED You have installed more optional trays than the product supports. Remove one of the optional trays. The product can accept up to four optional 500-sheet trays, or it can accept one optional 1,500-sheet tray and up to three optional 500sheet trays, for a total of up to four optional trays.
Table 10-1 Control-panel messages (continued) Control panel message Description USE TRAY [TYPE] [SIZE] The product did not detect the type and size Press OK to accept the values in the of paper requested. The message shows the message, or press the up or down arrow / most likely type and size available and the to scroll through the available choices. tray in which they are available. To change press / .
Jams Common causes of jams Many jams are caused by using paper that does not meet HP specifications. For complete paper specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. This guide is available at www.hp.com/support/ljpaperguide. The product is jammed.1 Cause Solution The paper does not meet specifications. Use only paper that meets HP specifications. See Paper and print media on page 69. A component is installed incorrectly.
Jam locations If a jam message appears on the control-panel display, look for jammed paper or other print media in the locations that are indicated in the following illustration. Then follow the procedure for clearing the jam. You might need to look for paper in other locations than those that are indicated in the jam message. If the location of the jam is not obvious, look first in the top-cover area underneath the print cartridge. When clearing jams, be very careful not to tear jammed paper.
Clear jams Clear jams from the top-cover and print-cartridge areas 1. Open the top cover and remove the print cartridge. CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes. Cover the print cartridge with a sheet of paper while it is outside of the product. 2. Use the green handle to lift the paper-access plate. Slowly pull the jammed paper out of the product. Do not tear the paper. If paper is difficult to remove, try clearing it from the tray area.
4. Rotate the paper guide to check for additional jammed paper underneath. If jammed paper is present, remove it. 2 1 5. Replace the envelope accessory cover and close Tray 1. 1 ENWW 2 6. Reinstall the print cartridge and close the top cover. 7. If a jam message persists, jammed paper is still in the product. Look for the jam in another location. See Jam locations on page 161.
Clear jams from the optional envelope feeder This procedure applies only to jams that occur when you are using an optional envelope feeder. 1. Remove any envelopes that are loaded in the optional envelope feeder. Lower the envelope weight and lift the tray extension up, to the closed position. 2 3 1 2. Grasp both sides of the optional envelope feeder and carefully pull it out of the product. 3. Slowly remove any jammed envelopes from the optional envelope feeder and the product.
ENWW 4. Reinstall the envelope feeder. 5. Press OK to clear the jam message. 6. If a jam message persists, an envelope is still jammed in the product. Look for the jam in another location. See Jam locations on page 161. 7. Replace the envelopes, making sure that you push the bottom envelopes in slightly further than the top envelopes.
Clear jams from the trays Use these procedures to clear jams from the trays. Also see Clear jams from the optional envelope feeder on page 164. Clear jams from Tray 1 Slowly pull the jammed paper or other print media out of the product. If part of the paper has already been pulled into the product, see Clear jams from the top-cover and print-cartridge areas on page 162. Clear jams from Tray 2 or an optional 500-sheet tray 1.
3. Make sure that the paper is flat in the tray at all four corners and below the maximum-height indicators. 4. Slide the tray into the product. 5. Press OK to clear the jam message. 6. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. See Jam locations on page 161. Clear jams from the optional 1,500-sheet tray 1. ENWW Open the front door of the tray.
2. If the edge of the jammed paper is visible in the feed area, slowly pull the paper down and out of the product. (Do not pull the paper straight out, or it will tear.) If the paper is not visible, look in the top-cover area. See Clear jams from the top-cover and print-cartridge areas on page 162. 3. Make sure that the paper does not exceed the fill marks on the paper guides, and that the front edge of the stack is aligned with the arrows. 4. Close the front door of the tray. 5.
Clear jams from the optional duplexer ENWW 1. Lift the optional duplexer up and then pull it out to remove it. 2. Remove any paper that is on top of Tray 2. (You might need to reach inside the product.) 3. Slowly pull any paper out of the optional duplexer.
4. Insert the optional duplexer into the product. 5. If a jam message persists, a sheet is still jammed in the product. Look for jam in another location. See Jam locations on page 161. Clear jams from the fuser area Use this procedure only in these situations: ● Paper has jammed inside the fuser and cannot be removed from the top-cover area or the rearoutput area. ● A sheet of paper has torn while you were trying to clear a jam from the fuser. 1.
ENWW 2. Rotate the product so the rear is facing you. If an optional duplexer is installed, lift it and pull it straight out. Set it aside. 3. Open the rear output bin. 4. Remove the rear output bin. Place your finger near the left-side hinge, and push firmly to the right until the hinge-pin clears the hole inside the product. Rotate the output bin outward to remove it.
5. If paper is visible, remove it. If paper is not visible, push up on the two blue levers on the sides of the fuser, and pull the fuser straight out. 6. Remove the jammed paper. If necessary, lift the black plastic guide that is located on the top of the fuser to gain access to the jammed sheet. CAUTION: Do not use a sharp or metal object to clear paper from the fuser area. You might damage the fuser. 7. Push the fuser firmly into the product until the blue levers on both sides click into place.
8. Reinstall the rear output bin. Insert the right hinge-pin into the hole inside the product. Push inward on the left hinge, and slide it into the hole inside the product. Close the rear output bin. 9. Plug the power cord into the product. 10. Replace the optional duplexer, if it was removed.
11. Turn the product on. 12. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. See Jam locations on page 161. After clearing all jams, you need to send the print job again because the product power has been turned off.
Clear jams from the output areas Use these procedures to clear jams that occur in the rear output bin or in the optional stacker, stapler/ stacker, or 5-bin mailbox. Clear jams from the rear output bin 1. Open the rear output bin. NOTE: If most of the paper is still inside the product, it might be easier to remove it through the top-cover area. See Clear jams from the top-cover and print-cartridge areas on page 162. 2. Grasp both sides of the paper, and slowly pull the paper out of the product.
3. Close the rear output bin. 4. If a jam message persists, a sheet is still jammed in the product. Look for the jam in another location. See Jam locations on page 161. Clear jams from the optional stacker or stapler/stacker Paper jams can occur in the optional stacker or the optional stapler/stacker. Staple jams can occur only in the optional stapler/stacker. Clear paper jams from the optional stacker or stapler/stacker 1.
3. Close the door on the stacker or stapler/stacker, and close the rear output bin. 4. If a jam message persists, a sheet is still jammed. Look for it in another location. Check the front of the accessory and carefully remove any jammed paper. See Jam locations on page 161. NOTE: The output bin must be pushed down into the lowest position for printing to continue.
3. Insert the staple cartridge into the stapler unit, and rotate the stapler unit toward the rear of the product until the unit snaps into place. The stapler needs to reload after clearing a staple jam, so the first few documents might not be stapled. If a print job is sent and the stapler is jammed or is out of staples, the job will still print as long as the path to the stacker bin is not blocked. Clear jams from the optional 5-bin mailbox 1. Remove any paper that is in the output bins. 2.
ENWW 3. If the paper is jammed at the top of the 5-bin mailbox, pull it straight down to remove it. 4. If the paper is jammed at the bottom of the 5-bin mailbox, open the rear output bin, and then pull straight up on the paper to remove it. 5. Close the jam-access door and the rear output bin.
Jam recovery This product provides jam recovery, a feature that you can use to reprint jammed pages. The following options are available: ● AUTO — The product attempts to reprint jammed pages when sufficient memory is available. ● OFF — The product does not attempt to reprint jammed pages. Because no memory is used to store the most recent pages, performance is optimal. NOTE: When using this option, if the product runs out of paper and the job is being printed on both sides, some pages can be lost.
Solve print-quality problems You can prevent most print-quality problems by following these guidelines. ● Configure the trays for the correct paper-type setting. See Configure trays on page 85. ● Use paper that meets HP specifications. See Paper and print media on page 69. ● Clean the product as necessary. See Clean the paper path on page 133. Print-quality problems associated with paper Some print-quality problems arise from using paper that does not meet HP specifications.
Image defect examples These examples identify the most common print-quality problems. If you still have problems after trying the suggested solutions, contact HP Customer Support. Table 10-2 Image defect examples Problem Image example Light print (partial page) Light print (entire page) Specks Solution 1. Make sure that the print cartridge is fully installed. 2. The toner level in the print cartridge might be low. Replace the print cartridge. 3.
Table 10-2 Image defect examples (continued) Problem Gray background Toner smear Loose toner Repeat defects ENWW Image example Solution 1. Do not use paper that has already been run through the product. 2. Try using a different type of paper. 3. Print a few more pages to see if the problem corrects itself. 4. Turn over the paper in the tray. Also, try rotating the paper 180°. 5. Open the CONFIGURE DEVICE menu at the product control panel.
Table 10-2 Image defect examples (continued) Problem Image example Repeat image Dear Mr. Abhjerhjk, The dhjhfiuhu if teint hhkjhjnf j us a weue jd, fnk ksneh vnk kjdfkaakd ss hsjhnckkajhdhf kashfhnduujdn. Pkshkkhklhlkhkhyufwe4yrh9jjflkln djd skshkshdcnksnjcnal aksnclnslskjlncsl nas lnslna, ncnsljsjscljckn nsnclknsllj hwlsdknls nwljs nlnscl nijhsn clsncij hn. Iosi fsjs jlkh andjna this is a hn. jns fir stie a djakjd ajjssk. Thsi ius vnvlu tyeh lch afted, and when hghj hgjhk jdj a dt sonnleh.
Table 10-2 Image defect examples (continued) Problem Image example Vertical white lines Tire tracks Aa BbCc Aa BbCc Aa BbCc Aa BbCc Aa BbCc White spots on black Scattered lines Blurred print ENWW Solution 6. If envelopes are creasing, try storing envelopes so that they lie flat. 7. If paper is lightweight and smooth, open the CONFIGURE DEVICE menu at the product control panel. On the PRINT QUALITY submenu, select FUSER MODES, and then select the paper type you are using.
Table 10-2 Image defect examples (continued) Problem Image example Random image repetition 186 Chapter 10 Solve problems Solution 5. Decrease the toner density. Open the CONFIGURE DEVICE menu at the product control panel. Open the PRINT QUALITY submenu and change the TONER DENSITY setting. (See Print Quality submenu on page 22.) 6. Open the CONFIGURE DEVICE menu at the product control panel. On the PRINT QUALITY submenu, open OPTIMIZE and set HIGH TRANSFER=ON. (See Print Quality submenu on page 22.
Solve performance problems Problem Cause Solution Pages print but are totally blank. The sealing tape might still be in the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The document might contain blank pages. Check the document that you are printing to see if content appears on all of the pages. The product might be malfunctioning. To check the product, print a Configuration page. Heavier paper types can slow the print job.
Solve connectivity problems Solve direct-connect problems If you have connected the product directly to a computer, check the USB cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 2 meters (5 feet). Replace the cable if necessary. ● Verify that the cable is working correctly by connecting it to another product. Replace the cable if necessary.
Check your system for proper network operating system setup. 8. Is your protocol enabled? Check the status of your protocol on the Configuration page. You can also use the embedded Web server to check the status of other protocols. See Use the embedded Web server on page 109. 9. ENWW Does the product appear in HP Web Jetadmin or other management application? ● Verify network settings on the Network configuration page.
Solve common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. You can usually do this from a software program. Delete all temp files from the Temp subdirectory. You can determine the name of the directory by editing the AUTOEXEC.BAT file and looking for the statement "Set Temp =". The name after this statement is the temp directory.
Solve common Macintosh problems NOTE: Setup for USB and IP printing is performed through the Desktop Printer Utility. The product will not appear in the Chooser. The printer driver is not listed in Print Center. Cause Solution The product software might not have been installed or was installed incorrectly. Make sure that the PPD file is in the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .
The printer driver does not automatically set up your selected product in Print Center. Cause Solution , where “” represents the two-letter language code for the language that you are using. If necessary, reinstall the software. See the getting started guide for instructions. The Postscript Printer Description (PPD) file is corrupt. Delete the PPD file from the following hard drive folder: Library/Printers/PPDs/Contents/Resources/ .
When connected with a USB cable, the product does not appear in the Macintosh Print Center after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software problem-solving ● Check that your Macintosh supports USB. ● Verify that you are using a Macintosh operating system that this product supports. ● Ensure that your Macintosh has the appropriate USB software from Apple. Hardware problem-solving ● Check that the product is turned on.
194 Chapter 10 Solve problems ENWW
A ENWW Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers 195
Order parts, accessories, and supplies Several methods are available for ordering parts, supplies, and accessories. Order directly from HP You can obtain the following items directly from HP: ● Replacement parts: To order replacement parts in the U.S., go to www.hp.com/go/hpparts. Outside the United States, order parts by contacting your local authorized HP service center. ● Supplies and accessories: To order supplies in the U.S., go to www.hp.com/go/ljsupplies. To order supplies worldwide, go to www.
Part numbers The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the product Paper-handling accessories Item Description Part number Optional 500-sheet tray and feeder unit Optional tray to increase paper capacity. CB518A Holds Letter, A4, Legal, A5, B5 (JIS), Executive, and 8.5 x 13 inch paper sizes. The product can accommodate up to four optional 500-sheet feeders.
Maintenance kits Item Description Part number Preventive maintenance kit. Includes a replacement fuser, a transfer roller, a transfer-roller tool, a Tray 1 roller, eight feed rollers, and one pair of disposable gloves. Includes instructions for installing each component.
Paper For more information about paper, go to http://www.hp.com/go/ljsupplies. Item Description Part number HP Soft Gloss laser paper Letter (220 x 280 mm), 50 sheets/box C4179A/Asia-Pacific countries/regions For use with HP LaserJet printers. Coated paper, good for business documents with high impact, such as brochures, sales material, and documents with graphics and photographic images. A4 (210 x 297 mm), 50 sheets/box C4179B/Asia-Pacific countries/regions and Europe Letter (8.
Item Description Part number HP Printing paper Letter (8.5 x 11 inch), 500 sheets/ream, 10-ream carton HPP1122/North America and Mexico Letter (8.5 x 11 inch), 500 sheets/ream, 3-ream carton HPP113R/North America A4 (210 x 297 mm), 500 sheets/ream, 5ream carton CHP210/Europe A4 (210 x 297 mm), 300 sheets/ream, 5ream carton CHP213/Europe Letter (8.5 x 11 inch), 500 sheets/ream, 10-ream carton HPM1120/North America For use with HP LaserJet and inkjet printers.
Item Description Part number HP Office recycled paper Letter (8.5 x 11 inch), 500 sheets/ream, 10-ream carton HPE1120/North America Letter (8.5 x 11 inch), 3-hole, 500 sheets/ ream, 10-ream carton HPE113H/North America Legal (8.5 x 14 inch), 500 sheets/ream, 10-ream carton HPE1420/North America Letter (8.
202 Appendix A Supplies and accessories ENWW
B Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet P4014, P4014n, P4015n, P4015tn, P4015x, P4515n, P4515tn, P4515x, P4515xm One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above.
SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.
Customer support Get telephone support, free during your warranty period, for your country/region Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support www.hp.com/support/hpljp4010series or www.hp.com/ support/hpljp4510series Get support for products used with a Macintosh computer www.hp.
HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. On-site service agreements To provide you with the level of support best suited to your needs, HP has on-site service agreements with a selection of response times.
Extended warranty HP Support provides coverage for the HP hardware product and all HP-supplied internal components. The hardware maintenance covers a 1- to 3-year period from date of the HP product purchase. The customer must purchase HP Support within the stated factory warranty. For more information, contact the HP Customer Care Service and Support group.
C ENWW Specifications ● Physical specifications ● Electrical specifications ● Acoustic specifications ● Operating environment 209
Physical specifications Table C-1 Product dimensions and weights Product model Height Depth Width Weight HP LaserJet P4010 and P4510 Series base and n models 394 mm (15.5 in) 4515 mm (17.8 in) 425 mm (16.75 in) 23.6 kg (51.9 lb) HP LaserJet P4010 and P4510 Series tn models 514 mm (20.25 in) 451 mm (17.8 in) 425 mm (16.75 in) 30.4 kg (66.8 lb) HP LaserJet P4010 and P4510 Series x models 514 mm (20.25 in) 533 mm (21.0 in) 425 mm (16.75 in) 32.6 kg (71.
Table C-4 Power consumption (average, in watts) 1 2 Product model Printing Ready Sleep Off HP LaserJet P4014 models 800 W 18 W 13 W Less than 0.1 W HP LaserJet P4015 models 840 W 18 W 13 W Less than 0.1 W HP LaserJet P4515 models 910 W 20 W 13 W Less than 0.1 W Values subject to change. See www.hp.com/support/hpljp4010series or www.hp.com/support/hpljp4510series for current information. Power numbers are the highest values measured using all standard voltages.
Operating environment Table C-6 Necessary conditions Environmental condition Printing Storage/standby Temperature (product and print cartridge) 7.5° to 32.5°C (45.5° to 90.
D ENWW Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements 213
FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3).
Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP LaserJet print cartridge in its original box and bag. 2. Tape the boxes together using strapping or packaging tape. The package can weigh up to 31 kg (70 lb). 3.
HP LaserJet P4010 and P4510 Series Type Carbon monofluoride lithium Weight 1.5 g Location On formatter board User-removable No For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the Electronics Industries Alliance: www.eiae.org. Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste.
For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment.
Declaration of conformity Declaration of conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1, DoC#: BOISB-0702-00-rel.1.
Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet P4014, P4014n, P4015n, P4015tn, P4015x, P4515n, P4515tn, P4515x, P4515xm, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
Substances Table (China) 222 Appendix D Regulatory information ENWW
Index Symbols/Numerics 1,500-sheet tray loading 83 paper jams 167 500-sheet tray loading 81 paper jams 166 A A4 paper settings 19, 20 accessibility features 6 accessories available 5 ordering 196 part numbers 197 acoustic specifications 211 advanced printing options Windows 101 alerts, e-mail 55 alternative letterhead mode 101 anticounterfeit supplies 116 AppleTalk settings 32, 67 auto continue setting 27 B batteries included 216 binding edge settings 19 bins, output jams, clearing 175 locating 7 paper pat
Retrieve Job menu 16 security 114 settings 44, 52 Show Me How menu 15 stapler/stacker, selecting 92 System Setup menu 25 controlling print jobs 86 copies, default number of 19 copies, number of Windows 101 counterfeit supplies 116 Courier font settings 20 cover pages 56, 98 creased paper, problemsolving 184 crooked pages 184 curled paper, problemsolving 184 custom paper sizes 73 custom-size paper tray settings 19 custom-size paper settings Macintosh 56 customer support embedded Web server links 111 HP Print
FastRes 5, 23 features 2, 5 feed rollers, replacing 121 file directory, printing 17 File Upload, Macintosh 55 Finnish laser safety statement 221 firewall settings 33 Firmware Update, Macintosh 55 firmware, upgrading 134 first page use different paper 56 fonts Courier 20 EPS files, problemsolving 192 included 5 list, printing 17 permanent resources 126 settings 21 Upload Macintosh 55 formatter security 115 fraud hotline 116 fuser modes 22 paper jams 170 replacing 121 G gateway, setting default 65 General Pro
landscape orientation setting as default 21 setting, Windows 99 language, control panel 28 languages, device settings 27 laser safety statements 220, 221 letter paper, override A4 settings 19 letterhead fuser modes 22 letterhead paper, loading 101 light print problem-solving 182 setting toner density 24 lights, control panel 12 line spacing, setting default 21 lines, problem-solving 182, 185 link speed 35 Linux drivers 193 Linux software 50 loading 1,500-sheet tray 83 500-sheet tray 81 Show Me How menu 15 s
number of copies, setting default 19 O on-site service agreements 207 on/off switch, locating 7 online support 206 operating environment specifications 212 operating systems supported 40, 52 ordering paper, HP 199 part numbers for 197 supplies and accessories 196 supplies through embedded Web server 111 orientation setting, Windows 99 orientation, page default, setting 21 output bins paper jams 175 selecting, Windows 99 output quality.
storage 116 warranty 204 print jobs retention 25 print on both sides Windows 99 print quality blurred 185 dropouts 182 environment 181 gray background 183 image defects 182 jams, after 181 light print 182 lines 182 loose toner 183 misformed characters 184 paper 181 problem-solving 181 repeating defects 183 repetitive images 186 scattered lines 185 settings 23 smeared toner 183 specks 182 tire tracks 185 white lines 185 white spots 185 Print Quality menu 22 print tasks 95 printer languages settings 27 printe
service repacking device 207 service agreements 207 Services tab Macintosh 59 settings driver presets (Macintosh) 56 drivers 45, 53 priority 44, 52 restoring defaults 36 Settings tab, embedded Web server 110 shipping device 207 shortcuts 97 Show Me How menu 15 show-me-how pages printing 104 SIMMs, incompatibility 122 skewed pages 184 sleep delay changing settings 90 disabling 90 enabling 90 time 90 Sleep mode delay, setting 26 power specifications 210 turning on or off 36 small paper, printing on 87 smeared
text, problem-solving blurred 185 misformed characters 184 three-hole punched paper fuser modes 22 time, setting 25 timeout settings held jobs 25 I/O 30 Sleep mode 26 tire tracks, problem-solving 185 toner density setting 24, 55 EconoMode 23 output quality, problemsolving 183 toner cartridges.
wrinkled paper, problemsolving 184 ENWW Index 231
232 Index ENWW
© 2017 HP Development Company, L.P. www.hp.
