User Guide

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Cause: The font was a custom size.
Some software applications offer custom fonts that have jagged edges when enlarged
or printed. Also, if you want to print bitmapped text, it might have jagged edges when
enlarged or printed.
If this did not solve the issue, try the next solution.
Solution 2: Align the print cartridges
Solution: Align the print cartridges.
For more information, see:
“
Align the print cartridges” on page 73
Cause: The print cartridges needed to be aligned.
Print troubleshooting
Use this section to solve these printing problems:
•
Envelopes print incorrectly
•
Borderless printing produces unexpected results
•
The product is not responding
•
The product prints meaningless characters
•
Nothing happens when I try to print
•
The pages in my document came out in the wrong order
•
The margins are not printing as expected
•
Text or graphics are cut off at the edge of the page
•
A blank page came out while printing
•
Ink is spraying the inside of the HP All-in-One when I print a photo
Envelopes print incorrectly
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
•
Solution 1: Reload the envelopes in the input tray
•
Solution 2: Load a different type of envelope
•
Solution 3: Tuck the flaps to avoid paper jams
Solution 1: Reload the envelopes in the input tray
Solution: Remove all paper from the input tray. Load a stack of envelopes in the
input tray, with the envelope flaps facing up and on the left.
NOTE: To avoid paper jams, tuck the flaps inside the envelopes.
(continued)
Print troubleshooting 115
Troubleshooting