User Guide

5. Back up the Registry.
To back up the Registry
a. On the Windows taskbar, click Start.
b. Depending on your operating system, do one of the following:
• Windows Vista: In Start Search, type regedit, and then press Enter.
When the User Account Control dialog box appears, click Continue.
• Windows XP: Click Run. When the Run dialog box appears, type
regedit, and then press Enter.
• Windows 2000: Click Registry, and then click Export Registry
The Registry Editor appears.
c.In the Registry Editor, select My Computer.
d.With My Computer highlighted, click File, and then click Export.
e. Browse to a storage location that is easy for you to remember; for example:
My Documents or Desktop.
f.In the Export Range area, select All.
g. Enter a filename for the backed up Registry.
HP suggests naming the file with the current date; for example: Registry
Backup 04_01_07.
h. Click Save to save the Registry.
6. Edit the registry.
To edit the Registry
a. Select the HKEY_LOCAL_MACHINE\System\CurrentControlSet
\Services\Spooler Registry key.
Details of the Registry key appears on the pane to the right.
b. Check the DependOnService data string (in the pane on the right) to see if
lexbces is listed in the Data column.
c.If the Data column contains lexbces, right-click DependOnService and
select Modify.
Do one of the following:
• If you see only lexbces
, but not RPCSS, delete lexbces and enter
RPCSS.
• If you see both lexbces and RPCSS, delete only lexbces and keep
RPCSS.
d. Click OK.
Errors 151
Troubleshooting