User Guide

Work with print cartridges.........................................................................................................67
Handle the print cartridges.................................................................................................68
Check the estimated ink levels...........................................................................................69
Replace the print cartridges................................................................................................69
Use ink-backup mode.........................................................................................................72
Ink-backup mode output...............................................................................................73
Exit ink-backup mode...................................................................................................73
Store the print cartridges....................................................................................................73
Align the print cartridges.....................................................................................................73
Clean the print cartridges...................................................................................................74
Clean the print cartridge contacts.......................................................................................75
Clean the area around the ink nozzles...............................................................................77
Remove ink from your skin and clothing.............................................................................79
11 Shop for ink supplies.............................................................................................................81
12 Troubleshooting
View the Readme file................................................................................................................83
Setup troubleshooting...............................................................................................................83
The product will not turn on................................................................................................84
Uninstall and reinstall the software.....................................................................................90
Paper jams................................................................................................................................91
Information on paper..........................................................................................................93
Print cartridge troubleshooting..................................................................................................94
Information on print cartridges............................................................................................94
Resolving print cartridge problems.....................................................................................95
Resolving print cartridge error messages...........................................................................95
Print quality troubleshooting.....................................................................................................98
Wrong, inaccurate, or bleeding colors................................................................................99
Ink is not filling the text or graphics completely................................................................102
The printout has a horizontal band of distortion near the bottom of a borderless
print...................................................................................................................................104
Printouts have horizontal streaks or lines.........................................................................105
Printouts are faded or have dull colors.............................................................................107
Printouts seem blurry or fuzzy..........................................................................................110
Printouts are slanted or skewed.......................................................................................111
Ink streaks on the back of the paper................................................................................112
Paper is not picked up from the input tray........................................................................112
The text edges are jagged................................................................................................114
Print troubleshooting...............................................................................................................115
Envelopes print incorrectly...............................................................................................115
Borderless printing produces unexpected results.............................................................116
The product is not responding..........................................................................................117
The product prints meaningless characters......................................................................120
Nothing happens when I try to print..................................................................................121
The margins are not printing as expected........................................................................123
Text or graphics are cut off at the edge of the page.........................................................125
A blank page came out while printing...............................................................................127
Contents
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Contents