Basics guide

CAUTION: Trying to clear a paper jam from the front of the HP Photosmart can damage
the print mechanism. Always access and clear paper jams from the Two-sided printing
accessory of the HP Photosmart.
3. Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check the rollers
and wheels for torn pieces of paper that might be remaining inside the device. If you do not
remove all the pieces of paper from the HP Photosmart, more paper jams are likely to occur.
4. If the paper jam is cleared, proceed to step 5.
If the paper jam is not cleared, do the following:
a. Open the Two-sided printing accessory by pulling the tabs up.
b. Remove any paper from inside the accessory.
c. Close the Two-sided printing accessory by pressing the tabs down until they lock into place.
5. Replace the Two-sided printing accessory. Gently push the accessory forward until it snaps into
place.
6. Turn on the HP Photosmart, and then press OK to continue the current job.
To clear a paper jam in the automatic document feeder
1. Lift the cover of the automatic document feeder.
2. Gently pull the paper out of the document feeder mechanism.
CAUTION: If the paper tears when you are removing it from the rollers, check the rollers
and wheels for torn pieces of paper that might be remaining inside the device. If you do not
remove all the pieces of paper from the HP Photosmart, more paper jams are likely to occur.
3. Close the cover of the automatic document feeder.
Information on ink cartridges and the printhead
The following tips help maintain HP ink cartridges and ensure consistent print quality.
Chapter 4
64 HP Photosmart Premium Fax C309 series
English