Technical white paper HP AutoSend Contents Introduction 2 Feature Overview 2 Feature Benefits 2 Enabling AutoSend 3 Feature Security 7 Network Traffic 8 E-mail Message Attributes 8 What’s NOT included in the XML File 17
Introduction This document gives an overview of the HP AutoSend feature and provides information to help you understand how it operates and the impact it has on security and network communication. This information is intended for both internal and external audiences.
Enabling AutoSend To enable HP AutoSend on Legacy devices: Set up the notification server: 1) After launching a web browser and connecting to the EWS, select the Settings tab. Note: In order to see the Settings tab, you may need to be logged in as admin. 2) Next, select the Notification Server from the menu on the left side of the screen. This should lead you to a screen shown below. 3) Check the Enable Outgoing E-mail check box, and then fill in the SMTP Server field along with the Domain Name field.
Set up AutoSend: 1) Log in as service by using the Log In link in the upper right corner of the screen. Please note, this is a CRITICAL step to ensure that AutoSend is setup correctly, and the service view of machine metrics is sent to HP. Note: The password should have been set up in the CDFT service application under remote service password. 2) Select the Settings tab. 3) Select AutoSend from the menu on the left side of the screen which should get you to the screen shown below.
To enable HP AutoSend on FutureSmart devices: When sending the machine metrics through the AutoSend feature HP recommend using the HTTPs post. If your network does not allow this please configure the data to be sent through your Outgoing E-Mail server. Both Steps are listed below. Setting up AutoSend: 1) After launching a web browser and connecting to the EWS, select the General tab. 2) Note: In order to see the General tab, you may need to be logged in as admin.
8) If you would like to have the AutoSend data sent to your reseller, local support person, or possibly onsite IT support, you can enter up to 5 e-mail addresses in the E-mail Recipients field. 9) During the initial setup, you may wish to use a test e-mail address (e.g. your mobile phone) to verify that the notification server was configured correctly and that the device is able to send e-mail outside of the customer firewall.
Feature Security The HP AutoSend feature uses HTTPs and/or SMTP server to transport an e-mail message with a file attachment to a destination of e-mail addresses as specified in the AutoSend configuration. Data sent by https is sent with encryption and data sent by e-mail is sent without encryption. If a customer e-mail/infrastructure environment requires authenticated e-mail, the configuration of AutoSend supports using either authenticated or unauthenticated e-mail messages.
as the admin user to view or set the SMTP username and password in the Embedded Web Server. Network Traffic In the AutoSend configuration, the value you choose will determine the size and how often the data will be sent over the network. The size of the data is typically 500 to 600 kb but may increase to approximately 2 to 3 MB with additional detailed error information.
ServiceID Language ControlPanelMessage MemoryInstalled MaxCapacity Unit MemoryAvailable PublicKey KeyPressSound MachineName DeviceLocation AssetNumber CompanyName CompanyContact ModificationNumber MaxCapacity2 Unit3 Type TimeStamp4 Description5 EventCode SequenceNumber CounterName Significand Exponent Repetitions EventOccurrences Key ValueString UseCrossOriginResourceSharing TrustedSites FromEmailAddressInUse Version DateTime TimeZoneName OffsetMinutes DstOffsetMinutes Hour Day DayCount Month Hour6 Day7 23
DayCount8 Month9 Name10 AutomaticDaylightSavings SleepMode AutoOffDelaySetting AutoOnEvent AutoOffDelayAfterTime AutoOffDelayAfterTimeLimit OverflowBin Duration MaxCapacity11 Unit12 MediaOutputID OutputBinNumber UserProvidedName PageOrientation IsUserSelectable OutputBinFullBehavior Name13 Date14 MaxCapacity15 Unit16 InputBin MediaType MediaSizeName InputTrayNumber MediaLevel Date17 Revision MediaInputClass Length Width Unit18 ViewTrayCode SheetsAvailable FiltersWithSettings MediaTypeName IsEnabled IsUserDe
HumidityMode FuserTempMode PreRotationMode PaperCurlMode SeparationMode JobOffset StaplesOutAction ExternalOutputDeviceOperatingMode BookletMakerAlignmentValueLetterA4 BookletMakerAlignmentValueLegalJisB4 BookletMakerAlignmentValueLedgerA3 StaplerSpeedSetting Description19 Date20 Revision21 DocumentFormat AutoContinue IOTimeout DelayCalibrationOnWake AutoMediaMPTraySensingMode AutoMediaTraySensingMode AutoCleaningPageEnable Type Value Unit22 AutoCleaningPageMediaSize PrintDensityColor PrintDensityValue Prin
FuserTempHoldMode AllowUserModifyTrayConfiguration Unit23 Length24 Width25 DefaultResolution FrontLeftRight FrontTopBottom BackLeftRight BackTopBottom ColdResetMediaSize MediaType26 JobOffset27 DocumentFormat28 AlternateLetterheadMode ColorMonoSwitching DefaultCourier DefaultInputTray DefaultLinesPerPage DefaultOutputBin DefaultPCLFontNumber DefaultPCLFontSource DefaultPrintCopies SmartDuplexing EconoMode EdgeToEdge ImageEdgeBinding JamRecovery JobInputAutoContinueMode JobInputAutoContinueTimeout ManualFeed
StapleFunction SuppressBlankPagesAtEndOfPclJobs TrayDisableUseInstead TrayExclusiveMode TrayPrompt WideA4 AdjustImageForFinisherPaperPath PunchingOption BookletMakerOption JobIdUstatus PageOrientation OutlinePointSizePrintQuality PclAppendCarriageReturnToLineFeed PclPitch PclPointSize PostScriptFileSystemAccess EdgeControl EncodingNameCodeSet PclSymbolSet MaxCapacity29 Unit30 VolumeID DiskNumber AvailableSpace AccessOption DeviceID31 CounterName32 Significand33 Exponent34 CounterGroupName MediaOutputID35 Me
Description44 ProductNumber45 Name46 Date47 SerialNumber48 MaxCapacity49 Unit50 ConsumableTypeEnum ApproxPercentRemainingOnInstall ApproxPercentRemaining MarkerColor AgentID ConsumableContentType Date51 LastUse MakeAndModel52 Description53 ProductNumber54 Name55 Date56 SerialNumber57 MaxCapacity58 Unit59 ConsumableTypeEnum60 ApproxPercentRemainingOnInstall61 ApproxPercentRemaining62 MarkerColor63 ConsumableContentType64 Date65 LastUse66 AgentID67 AverageApproxPercentRemaining Significand68 Exponent69 Signif
Significand80 Exponent81 MediaTypeID82 PrintModeID83 CounterName84 Significand85 Exponent86 CounterName87 Significand88 Exponent89 CounterName90 Significand91 Exponent92 CounterName93 Significand94 Exponent95 CompanyName96 Date97 Revision98 AssetName AssetType AssetIdentifier AssetDescription CompanyName99 Name100 Date101 Revision102 PackageDescription Port9100Enable AllowBundleValidationWithSHA1 SupplyLowMessageEnable SupplyGaugeEnable StoreUsageDataOnSupply WarningSuppressionList Description103 ProductNum
ConsumableLowThreshold ConsumableState ApproximatePagesRemainingValue ColorSupplyList MakeAndModel112 Description113 ProductNumber114 Name115 Date116 SerialNumber117 MaxCapacity118 Unit119 CounterName120 Significand121 Exponent122 ConsumableTypeEnum123 ApproxPercentRemaining124 MarkerColor125 ConsumableContentType126 Date127 LastUse128 ConsumableLowThreshold129 ConsumableState130 AtVeryLowAction131 EstimatedPagesRemaining SelectabilityNumber ApproximatePagesRemainingValue132 ApproximatePagesRemainingSymbol
What’s NOT included in the XML File When AutoSend is enabled using the service login and remote service password, the following data items are not included in the XML data file: • General Fax Settings • LAN Fax Settings • Internet Fax Settings • Analog Fax Settings • Email Settings • LDAP Settings • Network Folder Settings • Email Job Settings • Fax Job Settings • Security Services Settings • Novell NDS Authentication Agent Information • Windows Negotiated Authentication Agent Informa
• Verify that the customer SMTP server is configured to allow the HP device to send e-mail. Some customers will internally block ranges of IP addresses in their e-mail configuration. • Verify that the customer SMTP server is configured to allow the HP device to send e-mail outside the customer network environment.
