Basic Knowledge Manual

www.hp.com/support
HP Photosmart D7200 series • 11
USB Troubleshooting
Problem: (Windows) The Microsoft Add Hardware screen appears.
Action: Cancel all screens. Unplug the USB cable, and then insert the
green HP Photosmart CD. Refer to Section A .
Problem: (Windows only) You did not see the screen prompting you to
connect the USB cable.
Action: Cancel all screens. Remove, and then re-insert the green
HP Photosmart CD. Refer to Section A .
Problem: (Windows only) The Device Setup Has Failed To Complete
screen appears.
Action: Unplug the device and plug it in again. Check all connections.
Make sure the USB cable is plugged into the computer. Do not plug
the USB cable into a keyboard or a non-powered USB hub. Refer to
Section A .
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