HP CD-Writer Plus User’s Guide Copyright 1999. Hewlett-Packard Company. All rights reserved. Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Names of products mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective company.
Laser Safety This unit employs a laser. Do not remove the cover or attempt to service this device due to the possibility of eye damage. CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure. Contains: Class 1 Laser Product Innehåller: Klass 1 Laserapparat Sisältää: Luokan 1 Laserlaite Enhält: Klasse 1 Laser-Produkt DANGER: INVISIBLE LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM.
Table of Contents Contents of the Electronic User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installation Notes Read the Installation Poster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to Set the CD-Writer Plus as Master or Slave . . . . . . . . . . . . . . . . . . 5 How to Find the IDE Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 How to Connect the IDE Data Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents of the Electronic User’s Guide Contents of the Electronic User’s Guide Additional information is available in the electronic User’s Guide. To view this online documentation click Start on the taskbar, point to Programs, HP CD-Writer Plus, Information, and select User’s Guide. You can view this information through your web browser.
Installation Notes Read the Installation Poster The Quick-Start installation poster describes how to install your CDWriter Plus drive.
How to Set the CD-Writer Plus as Master or Slave Slave Check the back of the new drive and make sure the jumper is on the center location (Slave). Don’t use Cable Select This is a jumper. You can pull it off and place it on another pair of pins to change the setting. or Master Check the back of the new drive and make sure the jumper is on the righthand location (Master).
How to Find the IDE Connectors 7 How to Find the IDE Connectors When you place Software Disc 1 in your CD-ROM and click Install CDWriter Plus the software analyzes your computer and makes a recommendation about connecting the CD-Writer Plus hardware. The Install Recommendation tells you whether the CD-Writer Plus should be connected to the primary or secondary controller in your computer.
How to Find the IDE Connectors You will see a variety of connectors inside your computer that look similar to the 40-pin connector, but have more or fewer pins. Find the connectors that are the correct size to fit the cable that came in the box with your drive. The IDE connectors may be hidden by some of the computer’s cables or may be behind a drive. Many computers have an IDE hard drive or CD-ROM that connects to the motherboard through an IDE controller.
How to Connect the IDE Data Cable 9 How to Connect the IDE Data Cable When you place Software Disc 1 in your CD-ROM and click Install CDWriter Plus the software analyzes your computer and makes a recommendation about connecting the CD-Writer Plus hardware. The Install Recommendation tells you whether there will be one or two devices connected to the IDE data cable. CAUTION: Do not attach the CD-Writer Plus drive to a sound board’s IDE controller. Most data cable connectors are keyed to fit only one way.
How to Connect the IDE Data Cable PIN-1 Look for a label identifying PIN-1 next to the IDE connector. The data cable’s colored edge is aligned with PIN-1 of the IDE connector. This illustration shows a specific computer. Yours may look different. PIN-1 could be on either side of the IDE connector. colored stripe on the data cable PIN-1 The cable’s colored edge is aligned with PIN-1 on the CD-Writer Plus drive.
How to Connect the IDE Data Cable Two Devices One Device The OPTIONAL data cable that came with the CD-Writer Plus drive is only used if there is no cable already attached to the recommended IDE controller in your computer system or the cable supplied with your computer is not long enough. Use the connectors at the two ends of the cable. Attach the CD-Writer Plus to whichever connector is not in use (center or end) on the data cable already installed in your computer (DO NOT swap connectors).
How to Connect an Audio Cable How to Connect an Audio Cable You do not need an audio cable to record music. The audio cable is used only for listening to music CDs through your computer’s sound system. When the CD-Writer Plus drive records music or data, it uses the data cable, not the audio cable.
How to Connect an Audio Cable 13 Next, connect the other end of the audio cable to the sound board inside your computer. CD-IN vertical connector CD-IN horizontal connector Audio cable The large connector or the small connectors may be the one that works for your sound board. Use only one connector. Sound board Tips for connecting the audio cable to the sound board ■ Identify the sound board. To identify the sound board look for microphone connectors on the back of your computer.
How to Connect an Audio Cable The audio connectors have four prongs and are often on the outer edge of the sound board. On many sound boards the connectors for the audio cable are labeled CD IN. ■ Select the connector on the audio cable that fits your sound board. The audio cable has two connectors in order to work with most sound boards. Try to match one of them to a connector on your sound board. The audio cable may connect horizontally or vertically to the sound board.
About Making CDs When Should I Use CD-R (Recordable or Write-Once) Discs? Files copied to a CD-R disc are permanently recorded on the disc. The space the files occupy on the disc cannot be used for anything else. Use CD-R discs to: ■ Share your CDs with users that have standard CD-ROM drives ■ Make audio CDs ■ Permanently save files When Should I Use CD-RW (ReWritable) Discs? With CD-RW discs you can write, erase, and rewrite files easily from your software applications or from the Windows Explorer.
How do I Make CDs That Can be Read on Other Computers? How do I Make CDs That Can be Read on Other Computers? Use the Easy CD Creator (Data) software and CD-R discs when you want to create CDs you can share with other users, for example if you want to send the CD to your co-workers. Virtually all CD-ROM drives and operating systems (Windows 95, Windows 98, Windows NT, Windows 3.x, and DOS) can read CD-R discs made with Easy CD Creator (Data).
Can I Avoid Swapping Audio CDs In and Out of the Drive? 17 Can I Avoid Swapping Audio CDs In and Out of the Drive? Making an audio CD may involve swapping CDs in and out of drives many times. For example, if you make the CD using your CD-Writer Plus as both the source and destination drive, you will need to swap CDs every time a new track is copied to the CD-Writer Plus drive. To minimize the number of times you swap CDs: 1. Copy the tracks to your hard drive using Easy CD Creator.
Can I Use the New 80 Minute Audio CDs?
HP Disaster Recovery HP Disaster Recovery is an application that will help you to recover your data and operating system after a hard-drive failure. It is important that you create a Disaster Recovery Set as soon as possible. Should a disaster occur, the information in the Disaster Recovery Set will enable you to return your system to the state it was in at the time you created your Disaster Recovery Set.
Getting Started For Windows 95 and Windows 98 ■ One or more blank, formatted 1.44MB diskettes* ■ One or more blank HP CD-R/CD-RWs* ■ Windows 95/98 installation CD or install set What is an install set? An install set is the list of files used to install a product or operating system. Computers shipped with preinstalled operating systems (i.e. Windows 95/98) may not include a Windows installation CD.
Getting Started 21 set before the drive failure. In order to do this, it may be helpful to make a record of your current partition settings on paper and keep an updated record of these settings with each DR Set. What is a partition? A partition is a logical section of your hard disk. One physical hard disk may be partitioned into two or more logical hard-drives. To make a record of your partition settings: 1. Double-click the My Computer icon located on your desktop. The My Computer Window appears. 2.
Recovering Your Data 2. If you do not receive the messages listed in the steps for data recovery, follow the directions for creating another Disaster Recovery Set. See “Creating the Disaster Recovery Set” on page -20. To test your Windows NT Disaster Recovery Set: 1. Follow steps 1 through 8 in the Windows NT section of “Recovering Your Data.” WARNING: Be sure to discontinue testing the DR Set when instructed to do so.
Recovering Your Data 23 2. Replace any damaged hard-drives with comparable drives. In order to recover all of your information, HP Disaster Recovery must have at least as much hard disk space as existed before the drive failure. 3. Insert the Windows Startup Disk (diskette #1 of the DR Set) into the 3.5” floppy drive from which your computer boots, and restart your computer. A DOS screen appears. 4.
Recovering Your Data Test successful. To continue your recovery, select RECOVER. If you are testing, select EXIT. 9. To continue recovering your system, press F5. Or, To exit the Disaster Recovery process, press F10, remove any diskettes or CDs from your drive(s) and restart your computer. WARNING: If you are just performing a test of your Disaster Recovery Set, the test is now complete. Do not continue past this step. Please remove any diskettes and CDs from your drive(s) and restart your computer.
Recovering Your Data 25 After recovering the volume(s), you may wish to view the REPORT.TXT file which contains a text summary of the files that could not be recovered. If you wish to view this file, you must first exit the program by pressing Esc twice, then type EDIT REPORT.TXT. After reading the text, press Alt+F, then press X to exit the editor. For more information on files that could not be recovered, see “Files Not Recovered” on page 19. Your recovery is complete.
Recovering Your Data 4. When prompted, insert Windows NT Workstation Setup Disk #2 into the 3.5” floppy drive from which your computer boots.. The NT Setup screen should now appear. 5. Choose Express Setup (recommended) or Custom Setup from the NT Setup screen. ■ Express Setup—Should be selected if you do not need to partition any drive(s), or if you are testing your DR Set. Select this option by pressing Enter.
Recovering Your Data 27 Recovery Set. Click Cancel to exit, remove any diskettes and CDs from your drive(s) and restart your computer. If you are performing an actual recovery, proceed to the next step. 9. Follow the instructions on the Wizard screens to complete the Disaster Recovery.
Recovering Your Data ■ Damaged hard-drive—If the hard-drive you are recovering to is damaged, some files may not be recoverable. Any files that could not be recovered due to a damaged hard-drive will be listed in the Report file. Replace or fix the current hard-drive and perform another Disaster Recovery.
Solving Installation Problems If you need further assistance after reviewing this chapter, contact HP Customer Care directly by calling the appropriate telephone number from the list beginning on page 38. Things to Try First Try the following suggestions if your CD-Writer Plus drive does not appear under Windows Explorer once you have completed the installation. If the problem persists, see the Installation Troubleshooting section below.
Installation Troubleshooting Ejecting a Stuck CD. You can eject a stuck CD even when your drive’s power is off. Use this procedure only if the normal eject functions do not work! ■ Straighten a standard paper clip. ■ Insert one end of the straightened paper clip into the emergency eject pinhole on the front panel of the drive. ■ Apply steady, gentle pressure until the drive door begins to open. ■ Gently pull the drive door open and remove the CD.
Installation Troubleshooting 31 ■ Find the pairs of pins labeled Master, Slave, and Cable Select on the back of the CD-Writer Plus. Make sure the small plastic cap or jumper is on the setting specified in the Install Recommendation. The jumper can be pulled off using your fingers, tweezers, or needle-nose pliers, and placed on a different pair of pins to change the setting.
Installation Troubleshooting
Customer Support HP Customer Care Online www.hpcdwriter.com Visit the HP CD-Writer web site at http://www.hpcdwriter.com and click on Technical Support to get immediate access to a wealth of up-todate information 24 hours a day, seven days a week. You will find troubleshooting documents, maintenance and efficiency tips, ideas for using your products and much more.
HP Customer Care by Phone HP Customer Care by Phone Phone Support During Warranty During the warranty period telephone support is provided free of charge and only long-distance charges apply. The list of telephone numbers begins on page 38. After the Warranty After the warranty period support is still available for a per-incident fee. The list of telephone numbers begins on page 38.
Before You Call HP Information (Help on page 35) For your computer Computer brand and model Operating system and version? Windows 95, Windows 98, or Windows NT 4.
Before You Call HP Writer Plus or HP DVD Writer, Utilities, and Diagnose. Select the drive and then click on the Drive Data tab. The firmware version is listed in the FW Rev dialog box. Example: Firmware: 1.0 Drive serial number The HP drive serial number appears on the underside of the tray as well as on the main label on the back of the drive.
Before You Call HP 37 Sound card In Windows 95 and Windows 98 from the Start menu on the taskbar, select Settings and then Control Panel. Double-click on System. Select the Device Manager tab. Double-click on Sound, video, and game controllers. Write down the names of the devices that are displayed. Example: Sound Blaster In Windows NT from the Start menu on the taskbar, select Settings and then Control Panel. Double-click on Multimedia, select the Devices tab, and double-click Audio Devices.
Telephone Numbers Telephone Numbers For telephone number updates: http://www.hp.com/cpso-support/guide/psd/cscinfo.html USA (Support available 24 hours a day, 7 days a week) Literature and dealer referral. . . . . . . . . . . 970-635-1500 During warranty period (Support is provided free of charge during warranty; your only cost is the long-distance charge.) HP Customer Care . . . . . . . . . . . . . . . . . .
Telephone Numbers Hungary. . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 343 0310 Ireland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 01 662 55 25 Israel (M-F, CET + 1hr) . . . . . . . . . . . . . . . . 09 952 4848 Italy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 02 2 641 0350 Netherlands . . . . . . . . . . . . . . . . . . . . . . . . 020 606 87 51 Norway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 11 62 99 Poland (M-F, CET + 1hr) . . . . . . . .
Returning a Drive Returning a Drive If your Hewlett-Packard product requires repair or replacement, call the appropriate number for your country from the list beginning on page 38 to receive instructions.