User's Manual

Troubleshoot problems and get support

Errors and warning conditions

General errors and warning conditions

Table 9-5 Critical error

Visual feedback Audio Cause Solution

Solid, red Error light

Solid, red tail lights

Note: Other lights may be

on (blinking or solid) also.

Hi tone, 3x Critical error All-in-One needs to be serviced.

Table 9-6 No print template

Visual feedback Audio Cause Solution

Red tail lights, slow blink,

Lo-Mid-Hi

tone, 3x or

There is no print

template loaded on

the All-in-One.

Load the desired print template.

Table 9-7 Upgrade failure (only applicable following wireless upgrade attempt)

Visual feedback Audio Cause Solution

Fast blinking, red

Error light

Red tail lights,

fast blink, 20x

Hi tone Wireless upgrade

failure (following

wireless upgrade

attempt)

Attempt upgrade again.