HP LaserJet P3010 Series - User Guide

When connected with a USB cable, the product does not appear in the Print Center or Printer Setup Utility after the driver is selected.
Cause Solution
This problem is caused by either a software or a hardware component. Software troubleshooting
●
Check that your Macintosh supports USB.
●
Verify that your Macintosh operating system is Mac OS X v10.3 or
later.
●
Ensure that your Macintosh has the appropriate USB software from
Apple.
Hardware troubleshooting
●
Check that the product is turned on.
●
Verify that the USB cable is connected correctly.
●
Check that you are using the appropriate high-speed USB cable.
●
Ensure that you do not have too many USB devices drawing power
from the chain. Disconnect all of the devices from the chain, and
connect the cable directly to the USB port on the host computer.
●
Check to see if more than two nonpowered USB hubs are connected
in a row on the chain. Disconnect all of the devices from the chain and
connect the cable directly to the USB port on the host computer.
NOTE: The iMac keyboard is a nonpowered USB hub.
ENWW Solve common Macintosh problems 195