HP LaserJet Professional P1100 Printer series - User Guide
Table Of Contents
- Product basics
- Software for Windows
- Use the product with Mac
- Connect the product
- Paper and print media
- Print tasks
- Cancel a print job
- Print with Windows
- Open the Windows printer driver
- Get help for any print option with Windows
- Change the number of print copies with Windows
- Print colored text as black with Windows
- Save custom print settings for reuse with Windows
- Improve print quality with Windows
- Print the first or last page on different paper with Windows
- Scale a document to fit page size with Windows
- Add a watermark to a document with Windows
- Print on both sides (duplex) with Windows
- Create a booklet with Windows
- Print multiple pages per sheet with Windows
- Select page orientation with Windows
- Use HP ePrint
- Manage and maintain the product
- Solve problems
- Supplies and accessories
- Service and support
- Specifications
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Paper
- Material restrictions
- Disposal of waste equipment by users (EU and India)
- Electronic hardware recycling
- Brazil hardware recycling information
- Chemical substances
- Product Power Data per European Union Commission Regulation 1275/2008
- Restriction on Hazardous Substances statement (India)
- Restriction on Hazardous Substances statement (Turkey)
- Restriction on Hazardous Substances statement (Ukraine)
- Substances Table (China)
- SEPA Ecolabel User Information (China)
- The regulation of the implementation on China energy label for printer, fax, and copier
- Material Safety Data Sheet (MSDS)
- EPEAT
- For more information
- Regulatory information
- Declaration of Conformity (HP LaserJet Professional P1102, P1102s, P1106, P1108, and P1109)
- Declaration of Conformity (HP LaserJet Pro P1102w and P1109w)
- Regulatory statements
- Additional statements for wireless products
- FCC compliance statement—United States
- Australia statement
- Brazil ANATEL statement
- Canadian statements
- Exposure to Radio Frequency Radiation (Canada)
- European Union regulatory notice
- Notice for use in Russia
- Mexico statement
- Taiwan statement
- Korean statement
- Vietnam Telecom wired/wireless marking for ICTQC Type approved products
- Index
Solve general problems
If the product is not responding correctly, complete the steps in the following checklist, in order. If the
product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the
problem, you can stop without performing the other steps on the checklist.
Troubleshooting checklist
1. Make sure that the product is set up correctly.
a. Press the power button to turn on the product or to deactivate the Auto-Off mode.
b. Check the power-cable connections.
c. Make sure that the line voltage is correct for the product power configuration. (See the label that
is on the back of the product for voltage requirements.) If you are using a power strip and its
voltage is not within specifications, plug the product directly into the wall. If it is already plugged
into the wall, try a different outlet.
d. Make sure that the print cartridge is installed correctly.
e. If none of these measures restores power, contact HP Customer Care.
2. Check the cabling or wireless connection (wireless models only).
a. Check the cable connection between the product and the computer. Make sure that the connection
is secure.
b. Make sure that the cable itself is not faulty by using a different cable, if possible.
c. For a wireless connection, look at the control panel wireless light.
●
If the light is on, the product has a connection with a network.
●
If the light is blinking, the product is searching for a network connection. Make sure that the
wireless router or access point and the product are set to use the same mode or protocol.
●
If the light is off, the product is not connected to the network and the wireless unit in the
product might be off. Press the wireless button to try connecting to the network, or run the
Wireless Configuration utility to configure the product. See
Use the Wireless Configuration
utility on page 26. To verify that the product finds the network, print a configuration page.
The product should have an IP address assigned to it.
If the product remains unable to connect to the network, uninstall and then reinstall the product. If
the error persists, contact a network administrator or refer to the user manual of the wireless
router or access point.
3. Check to see if any control-panel lights are lit. See
Interpret control-panel light patterns on page 72.
4. Make sure that the paper that you are using meets specifications.
5. Make sure that the paper is loaded correctly in the input tray.
6. Make sure that the product software is installed correctly.
7. Verify that you have installed the printer driver for this product. Check the program to make sure that
you are using the printer driver for this product.
8. Print a configuration page. See
Print the information pages on page 48.
70 Chapter 8 Solve problems ENWW