HP Color LaserJet Professional CP5220 Series - User Guide

Solve common Windows problems
Error message:
"General Protection FaultException OE"
"Spool32"
"Illegal Operation"
Cause Solution
Close all software programs, restart Windows, and try again.
Select a different printer driver. If the product PCL 6 printer driver
is selected, switch to the PCL 5 or HP postscript level 3 emulation
printer driver, which can be done from a software program.
Delete all temp files from the Temp subdirectory. Determine the
name of the directory by opening the AUTOEXEC.BAT file and
looking for the statement "Set Temp =". The name after this
statement is the Temp directory. It is usually C:\TEMP by default,
but can be redefined.
See the Microsoft Windows documentation that came with the
computer for more information about Windows error messages.
ENWW Solve common Windows problems 121