HP Color LaserJet Professional CP5220 Series - User Guide

The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility.
Cause Solution
The PPD file is corrupt. Delete the PPD file from the following hard-drive folder: LIBRARY/
PRINTERS/PPDS/CONTENTS/RESOURCES/<LANG>.LPROJ where
<lang> is the two-letter language code for the language that you are
using. Reinstall the software. See the getting started guide for
instructions.
The interface cable might be defective or of poor quality. Replace the interface cable with a high-quality cable.
A print job was not sent to the product that you wanted.
Cause Solution
The print queue might be stopped. Restart the print queue. Open Print Monitor and select Start Jobs.
The wrong product name, IP address, or Bonjour printer name is being
used.
Print a network summary page (see
Information pages on page 64).
Verify that the product name, IP address, or Bonjour printer name on the
network summary page matches the product name, IP address, or
Bonjour printer name in the Print Center or Printer Setup Utility.
An EPS file prints with incorrect fonts.
Cause Solution
This problem occurs with some programs.
●
Try downloading the fonts that are contained in the EPS file to the
product before printing.
●
Send the file in ASCII format instead of binary encoding.
You are unable to print from a third-party USB card.
Cause Solution
This error occurs when the software for USB printers is not installed. When adding a third-party USB card, you might need the Apple USB
Adapter Card Support software. The most current version of this
software is available from the Apple Web site.
ENWW Solve Macintosh problems 123