HP Color LaserJet Professional CP5220 Series - User Guide

Manage supplies
Supplies life
In June 2006, the International Organization for Standardization (ISO) published the ISO/IEC 19798 toner
cartridge yield standard for color laser printers. HP actively participated in developing this standard and
enthusiastically supports its industry-wide use. The standard addresses a broad range of important factors
that affect yield and yield measurement, including the test document, print job size, print-quality modes,
end-of-life determination, sample size and environmental conditions. A broadly adopted standard of this
rigor represents a breakthrough in giving customers yield information that can be accurately compared.
Specific cartridge yield information can be found at:
h10060.www1.hp.com/pageyield/index.html.
Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few minutes.
HP policy on non-HP print cartridges
HP cannot recommend the use of non-HP toner cartridges, either new or remanufactured.
NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not
affect either the warranty to the customer or any HP support contract with the customer. However, if product
failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will
charge its standard time and materials charges to service the product for the particular failure or damage.
HP fraud hotline and Web site
Call the HP fraud hotline [phone], toll-free in North America) or go to www.hp.com/go/
anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is
non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the orange pull tab is missing, or the
packaging differs from HP packaging).
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