LASERJET PROFESSIONAL M1130/M1210 MFP SERIES User Guide
HP LaserJet Professional M1130/M1210 MFP Series User Guide
Copyright and License Trademark Credits © Copyright 2015 HP Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. The information contained herein is subject to change without notice.
Conventions used in this guide TIP: NOTE: Tips provide helpful hints or shortcuts. Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
iv Conventions used in this guide ENWW
Table of contents 1 Product basics ............................................................................................................................................... 1 Product comparison .............................................................................................................................................. 2 Environmental features .........................................................................................................................................
Remove software for Mac ................................................................................................................. 28 Priority for print settings for Macintosh ........................................................................................... 28 Change printer-driver settings for Mac ............................................................................................ 29 Print with Mac ....................................................................................
7 Print tasks .................................................................................................................................................. 55 Cancel a print job ................................................................................................................................................. 56 Print with Windows ..............................................................................................................................................
Scan file format ................................................................................................................................. 96 Scanner resolution and color ............................................................................................................ 96 Scan quality ....................................................................................................................................... 98 10 Fax (M1210 Series only) ..........................................
Status .............................................................................................................................................. 153 Fax (M1210 Series only) .................................................................................................................. 153 Shop for Supplies ............................................................................................................................ 156 Other Links ........................................................
Change the jam recovery setting .................................................................................................... 206 Solve paper-handling problems ....................................................................................................................... 208 Solve image-quality problems .......................................................................................................................... 209 Print-quality examples ..........................................
Slovenia ........................................................................................................................................... 234 Croatia ............................................................................................................................................. 234 Latvia ............................................................................................................................................... 234 Lithuania ........................................
EPEAT ................................................................................................................................................................. 255 For more information ........................................................................................................................................ 255 Appendix E Regulatory information ............................................................................................................... 257 Declaration of conformity ..
1 ENWW Product basics ● Product comparison ● Environmental features ● Product features ● Product views 1
Product comparison The product is available in the following configurations. M1210 Series M1130 Series 2 ● Prints letter-size pages at speeds up to 19 pages per minute (ppm) and A4-size pages at speeds up to 18 ppm. ● Prints letter-size pages at speeds up to 19 pages per minute (ppm) and A4-size pages at speeds up to 18 ppm. ● The input tray holds up to 150 sheets of print media or up to 10 envelopes. ● The input tray holds up to 150 sheets of print media or up to 10 envelopes.
Environmental features Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Recycling Reduce waste by using recycled paper. Recycle print cartridges by using the HP return process. Energy savings Save energy by initiating Auto-off mode for the product.
Product features Print Copy Scan Fax (M1210 Series only) Supported operating systems Memory Paper handling Printer driver features Interface connections Economical printing 4 Chapter 1 Product basics ● Prints letter-size pages at speeds up to 19 ppm and A4-size pages at speeds up to 18 ppm. ● Prints at 400x2 dots per inch (dpi) with FastRes 600 (default). Supports FastRes 1200 for highquality printing of text and graphics. ● Includes adjustable settings to optimize print quality.
ENWW Archive printing Archive printing feature for printing pages that you plan to store for a long time. Supplies ● Authentication for genuine HP print cartridges. ● Easy ordering for replacement supplies. ● Supplies status page shows estimated toner level in the print cartridge. Not available for nonHP supplies. Self-help Quick-reference pages available from www.hp.com/support/ljm1130series or www.hp.com/ support/ljm1210series.
Product views Front view M1130 Series 1 2 3 4 5 8 7 6 1 Scanner lid 2 Scanner assembly 3 Output bin with extension for long paper 4 Print-cartridge door lift-tab 5 Input tray 6 Short media extender tool 7 Power button 8 Control panel Chapter 1 Product basics 6 ENWW
M1210 Series 1 2 3 4 5 6 7 10 ENWW 1 Document feeder 2 Document feeder output bin 3 Scanner lid 4 Scanner assembly 5 Output bin with extension for long paper 6 Print-cartridge door lift-tab 7 Input tray 8 Short media extender tool 9 Power button 10 Control panel 9 8 Product views 7
Back view M1130 Series 1 2 3 8 1 Slot for a cable-type security lock 2 Hi-Speed USB 2.
M1210 Series 2 1 3 4 5 ENWW 1 Slot for a cable-type security lock 2 RJ-45 network port 3 Hi-Speed USB 2.
Serial number and model number location The serial number and product model number label is at the back of the product.
Control-panel layout M1130 Series 2 3 4 5 1 6 7 11 10 9 8 1 LED display screen: Displays the number of copies, the level of darkness for copies, and the percentage of copy-size reduction or enlargement. It also shows error codes that alert you of problems that require attention. 2 Up and down arrows: Increases or decreases the number of copies, the level of darkness for copies, or the percentage of copy-size reduction or enlargement.
M1210 Series 4 5 6 7 3 2 1 8 9 10 15 12 14 13 12 11 1 Toner-level status light: Indicates the level of toner in the print cartridge is low. 2 Attention light: Indicates a problem with the product. View the LCD display for a message. 3 Ready light: Indicates the product is ready or is processing a job. 4 LCD display screen: Displays status information, menus, and messages. 5 Copy Settings button: Opens the Copy Settings menu.
2 Control panel menus (M1210 Series only) ● ENWW Control-panel menus 13
Control-panel menus These menus are available from the control-panel main menu: ● Use the Phone Book menu to open the list of entries in the fax phone book. ● Use the Fax Job status menu to display a list of all faxes that are waiting to be sent, or have been received but are waiting to be printed, forwarded, or uploaded to the computer.
Table 2-3 Fax functions menu (continued) Menu item Description Polling receive Allows the product to call another fax machine that has polling send enabled. Clear saved faxs Clears all faxes in the product memory. Table 2-4 Copy setup menu Menu item Sub-menu item Description Default Quality Text Sets the default copy quality. Draft Mixed Film photo Picture Def. light/dark Sets the default contrast option. Def. Collation Off Sets whether copies are collated as they are printed. On Def.
Table 2-5 Reports menu (continued) Menu Item Sub-menu item Sub-menu item Description Fax Error report Every error Sets whether or not the product prints a report after a failed sending or receiving job. Send error Receive error Never Last Call report Include 1st page Prints a detailed report of the last fax operation, either sent or received. On Off Fax Activity log Print log now Auto Log Print Sets whether or not the product includes a thumbnail image of the first page of the fax on the report.
Table 2-6 Fax setup menu (continued) Menu Item Sub-menu item Sub-menu item Description Def. Glass size Letter Sets the default paper size to use when scanning and copying from the flatbed glass. A4 Dialing Mode Tone Sets whether the product should use tone or pulse dialing. Pulse Redial if busy On Off Redial-no answer On Off Redial Comm. Error On Off Dial Prefix On Off Detect dial tone On Off Fax Recv.
Table 2-6 Fax setup menu (continued) Menu Item Sub-menu item Sub-menu item Description Answer Ring Type All Rings Single Allows you to have two or three phone numbers on a single line, each with a different ring pattern (on a phone system with distinctive-ring service). Double ● All Rings: The product answers any calls that come through the telephone line. ● Single: The product answers any calls that produce a single-ring pattern.
Table 2-6 Fax setup menu (continued) Menu Item Sub-menu item Sub-menu item F/T ring time All faxes Error correction This item sets the time, in seconds, for how long the product generates the audible ring sound for an incoming voice call. On Off Fax Speed Description Fast(V.34) Sets whether the product sends or receives the error portion again when a fax transmission error occurs. Increases or decreases the allowed fax communication speed. Medium(V.17) Slow(V.
Table 2-8 Service menu Menu item Sub-menu item Description T.30 trace Never Prints or schedules a report that is used to troubleshoot fax transmission issues. Now If error At end of call Restore Defaults Sets all customized settings to the factory default values. Cleaning Mode Cleans the product when specks or other marks appear on printed output. The cleaning process removes dust and excess toner from the paper path.
Table 2-9 Network config. menu (continued) Menu item Sub-menu item Description Network Services IPv4 This item is used by the network administrator to limit the network services available on this product. IPv6 On Off The default setting for all items is On. Show IP address No Yes No: The product IP address will not appear on the control-panel display. Yes: The product IP address will appear on the controlpanel display, alternating between supplies information and the product IP address.
22 Chapter 2 Control panel menus (M1210 Series only) ENWW
3 ENWW Software for Windows ● Supported operating systems for Windows ● Printer driver ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows 23
Supported operating systems for Windows The product supports the following Windows operating systems: Full software installation Print and scan drivers only ● Windows XP ● Windows 2003 Server ● Windows Vista (32-bit and 64-bit) ● Windows 2008 Server ● Windows 7 (32-bit and 64-bit) Printer driver Printer drivers provide access to product features, such as printing on custom-sized paper, resizing documents, and inserting watermarks. NOTE: The most recent drivers are available at www.hp.
Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common. Change the default settings for all print jobs 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes.
Supported utilities for Windows HP Toolbox software HP Toolbox is a software program that you can use for the following tasks: ● Check the product status. ● Configure the product settings. ● Configure pop-up-alert messages. ● View troubleshooting information. ● View online documentation. HP Embedded Web Server (M1210 Series only) The product is equipped with the HP Embedded Web Server, which provides access to information about product and network activities.
4 ENWW Use the product with Mac ● Software for Mac ● Print with Mac ● Fax with Mac (M1210 Series only) ● Scan with Mac 27
Software for Mac Supported operating systems for Macintosh The product supports the following Macintosh operating systems: ● Mac OS X V10.3.9, V10.4, V10.5, and later NOTE: For Mac OS X V10.4 and later, PPC and Intel® Core™ Processor Macs are supported. Supported printer drivers for Macintosh The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, a CUPS driver, and the HP Printer Utilities for Mac OS X.
Change printer-driver settings for Mac Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1. On the File menu, click the Print button. 1. On the File menu, click the Print button. Mac OS X 10.4 2. Change the settings that you want on the various menus. 2. Change the settings that you want on the various menus. 3. On the Presets menu, click the Save As...
Print with Mac Create and use printing presets with Mac Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click the Print option. 2. Select the driver. 3. Select the print settings that you want to save for reuse. 4. In the Presets menu, click the Save As... option, and type a name for the preset. 5. Click the OK button. Use printing presets 1. On the File menu, click the Print option. 2. Select the driver. 3.
3. Open the Cover Page menu, and then select where to print the cover page. Click either the Before Document button or the After Document button. 4. In the Cover Page Type menu, select the message that you want to print on the cover page. NOTE: To print a blank cover page, select the standard option from the Cover Page Type menu. Print multiple pages on one sheet of paper with Mac 1. On the File menu, click the Print option. 2. Select the driver. 3. Open the Layout menu. 4.
3. Mac OS X v10.4: In the Layout drop-down list, select the Long-edged binding item or the Short-edged binding item. -orMac OS X v10.5 and v10.6: Click the Two-sided check box. 32 4. Click Print. Follow the instructions in the dialog box that opens on the computer screen before placing the output stack in the tray for printing the second half. 5. Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it with the printed-side facing down in the input tray. 6.
Fax with Mac (M1210 Series only) ENWW 1. In the software program, on the File menu, select Print. 2. Click PDF, and then select Fax PDF. 3. Enter a fax number in the To field. 4. To include a fax cover page, select Use Cover Page, and then enter the cover page subject and message (optional). 5. Click Fax.
Scan with Mac Use the HP Director software to scan images to a Mac computer. Use page-by-page scanning 1. Load the original that is to be scanned face-down in the document feeder. 2. Click the HP Director icon in the dock. 3. Click the HP Director, and then click Scan to open the HP dialog box. 4. Click Scan. 5. To scan multiple pages, load the next page and click Scan. Repeat until all pages are scanned. 6. Click Finish, and then click Destinations. Scan to file 1.
5 ENWW Connect the product ● Supported network operating systems ● Connect with USB ● Connect to a network (M1210 Series only) 35
Supported network operating systems NOTE: Only the M1210 Series series supports network functions. The following operating systems support network printing: ● Windows 7 ● Windows Vista (Starter Edition, 32-bit, and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows XP (64-bit, Service Pack 1) ● Windows Server 2003 (Service Pack 1) ● Windows Server 2008 (32-bit and 64-bit) ● Mac OS X v10.4, v10.5, and v10.
Connect with USB This product supports a USB 2.0 connection. You must use an A-to-B type USB cable that is no longer than 2 meters (6.56 feet). CD installation 1. Insert the software installation CD into the computer CD drive. NOTE: Do not connect the USB cable until prompted. 2. If the installation program does not open automatically, browse the CD contents and run the SETUP.EXE file. 3. Follow the onscreen instructions for installing the software.
Connect to a network (M1210 Series only) Supported network protocols To connect a networking-equipped product to your network, you need a network that uses the following protocol. ● Functional wired TCP/IP network Install the product on a wired network You can install the product on a network by using the product CD. Before you begin the installation process, do the following: 1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub or router.
Configure network settings View or change network settings Use the embedded Web server to view or change IP configuration settings. 1. Print a configuration page, and locate the IP address. ● If you are using IPv4, the IP address contains only digits. It has this format: xxx.xxx.xxx.xxx ● If you are using IPv6, the IP address is a hexadecimal combination of characters and digits. It has a format similar to this: xxxx::xxxx:xxxx:xxxx:xxxx 2.
40 Chapter 5 Connect the product ENWW
6 ENWW Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size ● Supported paper sizes ● Supported paper types ● Load paper trays ● Configure trays 41
Understand paper use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased jams, and premature wear on the product. For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers.
Media type Do Heavy paper ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product. ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product. Glossy or coated paper ● Use only glossy or coated paper that is approved for use in laser printers. ● Do not use glossy or coated paper designed for use in inkjet products.
Change the printer driver to match the paper type and size Change the paper size and type (Windows) 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. 5. Select a paper type from the Paper type drop-down list. 6. Click the OK button. Change the paper size and type (Mac) 44 1.
Supported paper sizes This product supports various paper sizes, and it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) A4 210 x 297 mm (8.27 x 11.69 in) Executive 184 x 267 mm (7.25 x 10.5 in) A5 148 x 210 mm (5.83 x 8.27 in) A6 105 x 148 mm (4.13 x 5.
Supported paper types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljm1130series or www.hp.com/support/ljm1210series.
Load paper trays Load the input tray NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan the media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time. 1. Load the paper face-up, top forward in the input tray. 2. Adjust the guides until they are snug against the paper.
Tray adjustment for short media To print on media shorter than 185 mm (7.28 in), use the short media extender to adjust your input tray. 48 1. Remove the short media extender tool from the storage slot on the left side of the media input area. 2. Attach the tool to the front media guide. 3. Insert the paper into the product, and adjust the side media guides so they are snug against the paper.
4. Push the paper into the product until it stops, and then slide the front media guide so the tool supports the paper. 5. When finished printing with short media, remove the short media extender tool, and then place it back in the storage slot.
Load the document feeder (M1210 Series only) NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan the media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time. CAUTION: To prevent damage to the product, do not load an original document that contains correction tape, correction fluid, paper clips, or staples.
Tray and bin capacity Tray or bin Paper type Specifications Quantity Input tray Paper Range: 150 sheets of 60 g/m2 (16 lb) bond 60 g/m2 (16 lb) bond to 163 g/m2 (43 lb) bond Output bin Envelopes 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond Up to 10 envelopes Transparencies Minimum 0.13 mm (0.
Configure trays Change the default paper-size setting (M1130 Series) 1. Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) a. Click Start, and then click Printers and Faxes. b. Right-click the driver icon, and then select Properties. c. Click the Device Settings tab.
Change the default paper-type setting (M1130 Series) You cannot set a default paper type for this model. Change the default paper-type setting (M1210 Series) ENWW 1. Press the Setup button. 2. Use the arrow buttons to select the System setup menu, and then press the OK button. 3. Use the arrow buttons to select the Paper setup menu, and then press the OK button. 4. Use the arrow buttons to select the Def. paper type menu, and then press the OK button. 5.
54 Chapter 6 Paper and print media ENWW
7 ENWW Print tasks ● Cancel a print job ● Print with Windows 55
Cancel a print job 1. If the print job is currently printing, cancel it by pressing the Cancel panel. button on the product control NOTE: Pressing the Cancel button clears the job that the product is currently processing. If more than one process is running, pressing the Cancel button clears the process that currently appears on the product control panel. 2. You can also cancel a print job from a software program or a print queue.
Print with Windows Open the printer driver with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. Get help for any printing option with Windows 1. Click the Help button to open the online Help.
Change the number of print copies with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Advanced tab. 4. In the Copies area, use the arrow buttons to adjust the number of copies. If you are printing multiple copies, click the Collate check box to collate the copies. Print colored text as black with Windows 58 1. On the File menu in the software program, click Print. 2.
Save custom print settings for reuse with Windows Use a printing quick set 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. In the Print Task Quick Sets drop-down list , select one of the quick sets, and then click the OK button to print the job with the predefined settings. NOTE: The Print Task Quick Sets drop-down list appears on all tabs except the Services tab. Create a custom printing quick set 1.
60 2. Select the product, and then click the Properties or Preferences button. 3. Select the print options for the new quick set. 4. Type a name for the new quick set, and click the Save button.
Improve print quality with Windows Select a page size 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Size is drop-down list. Select a custom page size 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Custom button.
62 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Type is drop-down list, select the type of paper you are using, and click the OK button.
Print on special paper, labels, or transparencies with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab. 4. From the Type is drop-down list, select the type of paper you are using, and click the OK button. Print the first or last page on different paper with Windows 1. 64 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Use Different Paper/Covers check box, and then select the necessary settings for the front cover, other pages, and back cover.
Scale a document to fit page size 66 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Effects tab. 4. Select the Print Document On option, and then select a size from the drop-down list. Add a watermark to a document with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select a watermark from the Watermarks drop-down list. To print the watermark on the first page only, click the First Page Only check box.
Print on both sides (duplex) with Windows Manually print on both sides (duplex) with Windows 68 1. Load paper face-up in the input tray. 2. On the File menu in the software program, click Print. 3. Select the product, and then click the Properties or Preferences button.
4. Click the Finishing tab. 5. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job. 6. Retrieve the printed stack from the output bin, and, maintaining the paper orientation, place it with the printed-side facing down in the input tray. 7. At the computer, click the Continue button to print the second side of the job.
Create a booklet with Windows 70 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Click the Print on both sides (manually) check box. 5. In the Booklet Printing drop-down list, select a binding option. The Pages per sheet option automatically changes to 2 pages per sheet.
2. a. At the Home screen on the product control panel, press the button. b. Use the arrow buttons to scroll to the HP Web Services menu, and then press the OK button. c. Use the arrow buttons to scroll to the Enable Web Services option, and then press the OK button. An information page prints. For advanced configuration options, enable HP Web Services in the HP Embedded Web Server (EWS) by following these steps: a.
● Allowed Senders. To prevent your product from printing unexpected documents, click the Allowed Senders tab. Click Allowed Senders Only, and then add the e-mail addresses from which you want to allow ePrint jobs. ● Print Options. To set up default settings for all ePrint jobs sent to this product, click the Print Options tab, and then select the settings that you want to use. ● Advanced. To change the product’s e-mail address, click the Advanced tab.
● Safari ● Select third-party applications NOTE: The product must be connected to a wired or wireless network. To print, follow these steps: 1. 2. Tap the action item. Tap Print. NOTE: If you are printing for the first time, or if your previously selected product is not available, you must select a product before proceeding to the next step. 3. Configure the print options and then tap Print. Print multiple pages per sheet with Windows 74 1.
3. Click the Finishing tab. 4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders, Page order, and Orientation options.
Select page orientation with Windows 76 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option.
78 Chapter 7 Print tasks ENWW
8 ENWW Copy ● Use copy functions ● Copy settings ● Copy on both sides (duplex) 79
Use copy functions One-touch copy 1. Load the document onto the scanner glass or into the document feeder (M1210 Series). 2. Press the Start Copy 3. Repeat the process for each copy. button to start copying. Multiple copies Create multiple copies (M1130 Series) 80 1. Load the document onto the scanner glass. 2. Press the Setup Chapter 8 Copy button, and make sure that the Number of Copies light is on.
3. Press the arrow buttons to adjust the number of copies. 4. Press the Start Copy button to start copying. Create multiple copies (M1210 Series) 1. Load the document onto the scanner glass or into the document feeder. 2. Use the keypad to enter the number of copies. 3. Press the Start Copy button to start copying. Copy a multiple-page original M1130 Series: Load the first page onto the scanner glass, and press the Start Copy process for each page. button.
Cancel a copy job Cancel a copy job (M1130 Series) ▲ Press the Cancel button on the product control panel. NOTE: If more than one process is running, pressing the Cancel and all pending processes. button clears the current process Cancel a copy job (M1210 Series) 1. Press the Cancel button on the product control panel. NOTE: If more than one process is running, pressing the Cancel and all pending processes. button clears the current process 2. Remove the remaining pages from the document feeder.
2. Press the Setup Reduce/Enlarge button repeatedly until the light is on. 3. Press the up arrow to increase the copy size, or press the down arrow to decrease the copy size. 4. Press the Start Copy button to start copying. Reduce or enlarge copies (M1210 Series) 1. Load the document onto the scanner glass or into the document feeder.
84 2. Press the Copy Settings button one time to open the Reduce/Enlarge menu. 3. Use the arrow buttons to select the correct reduction or enlargement option, and then press the OK button. 4. Press the Start Copy Chapter 8 Copy button to start copying.
Collate a copy job M1130 Series: The product cannot automatically collate copies. Collate copies (M1210 Series) 1. Press the Setup button. 2. Use the arrow buttons to select the Copy setup menu, and then press the OK button. 3. Use the arrow buttons to select the Def. Collation option, and then press the OK button. 4. Use the arrow buttons to select the On option, and then press the OK button.
1. Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) a. Click Start, and then click Printers and Faxes. b. Right-click the driver icon, and then select Properties. c. Click the Device Settings tab. Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view) a.
Change the copy quality setting (M1210 Series) 1. Press the Copy Settings button two times to open the Copy Quality menu. 2. Use the arrow buttons to select a copy-quality option, and press the OK button. NOTE: The setting returns to the default value after two minutes. Check the scanner glass for dirt and smudges Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance.
3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product. 4. Dry the glass and white plastic with a chamois or a cellulose sponge to prevent spotting. 5.
Adjust the lightness or darkness for copies (M1210 Series) button. 1. Press the Lighter/Darker 2. Use the arrow buttons to increase or decrease the Lighter/Darker setting. NOTE: The setting returns to the default value after two minutes.
Copy on both sides (duplex) Copy a two-sided original to a one-sided document 1. Load the first page of the document onto the scanner glass or into the document feeder (M1210 Series). 2. Press the Start Copy 3. Flip the original, and then reload it onto the scanner glass or into the document feeder. 4. Press the Start Copy 5. Repeat steps 1 through 4 for each page until all of the original document pages have been copied. button. button. Copy a two-sided original to a two-sided document 90 1.
4. Remove the copied page from the output bin and place it face down into the input tray. 5. Press the Start Copy 6. Remove the copied page from the output bin, and then set it aside for manual collating. 7. Repeat steps 1 through 6, following the original document page order, until all pages of the original are copied. ENWW button.
92 Chapter 8 Copy ENWW
9 ENWW Scan ● Use scan functions ● Scan settings 93
Use scan functions Scan methods Scan jobs can be performed in the following ways. ● Scan from the computer by using HP LaserJet Scan (Windows) ● Scan by using HP Director (Mac) ● Scan from TWAIN-compliant or Windows Imaging Application (WIA)-compliant software Scan by using HP LaserJet Scan (Windows) 1. In the HP program group, select Scan to to start HP LaserJet Scan. 2. Select a scanning destination. 3. Click Scan. NOTE: OK should indicate the action that you want to accomplish.
Scan by using other software The product is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The product works with Windows-based programs that support TWAIN-compliant or WIA-compliant scanning devices and with Macintosh-based programs that support TWAIN-compliant scanning devices. While you are in a TWAIN-compliant or WIA-compliant program, you can gain access to the scanning feature and scan an image directly into the open program.
Scan settings Scan file format The default file format of a scanned document or photo depends on the scan type as well as the object being scanned. ● Scanning a document or a photo to a computer results in the file being saved as a .TIF file. ● Scanning a document to e-mail results in the file being saved as a .PDF file. ● Scanning a photo to e-mail results in the file being saved as a .JPEG file. NOTE: Different file types can be selected when using the scan software program.
Resolution and color guidelines The following table describes the recommended resolution and color settings for different types of scan jobs.
Scan quality Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch to turn off the product, and then unplug the power cord from the electrical socket. 2. Open the scanner lid. 3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
10 Fax (M1210 Series only) ● Fax features ● Set up fax — — Install and connect the hardware ○ Connect fax to a telephone line ○ Connect additional devices ○ Setup for stand-alone fax Configure fax settings ○ — ● ● Use the HP Fax Setup Wizard ○ Set fax time, date, and header ○ Use of common localized letters in fax headers Use the phone book — Use the control panel to create and edit the fax phone book — Import or export Microsoft Outlook contacts into the fax phone book — Use phone-
— — ● Receive fax settings ○ Set fax forwarding ○ Set the answer mode ○ Block or unblock fax numbers ○ Set the number of rings-to-answer ○ Set distinctive ring ○ Use autoreduction for incoming faxes ○ Set fax reprint settings ○ Set the silence-detect mode ○ Set the fax volume ○ Set stamp-received faxes ○ Set the private receive feature Set fax polling Use fax — Fax software ○ — Supported fax programs Cancel a fax ○ Cancel the current fax ○ Cancel a pending fax job — Delete
— ● ○ Send a fax from the software ○ Send a fax by dialing from a telephone connected to the fax line ○ Schedule a fax to be sent later ○ Use access codes, credit cards, or calling cards Receive a fax ○ Print a fax ○ Receive faxes when fax tones are audible on the phone line ○ Receive faxes to a computer Solve fax problems — Fax troubleshooting checklist — Fax error messages ○ — — ● ENWW Alert and warning messages Fax logs and reports ○ Print all fax reports ○ Print individual fa
Fax features The product has the following fax features, which are available from the control panel or from the product software.
Set up fax Install and connect the hardware Connect fax to a telephone line The product is an analog device. HP recommends using the product on a dedicated analog telephone line. Connect additional devices The product includes two fax ports: , which connects the product to the wall telephone jack. ● The “line” port ● The “telephone” port , which connects additional devices to the product.
4. To connect an internal or external modem on a computer, plug one end of a telephone cord into the product “telephone” port . Plug the other end of the telephone cord into the modem “line” port. NOTE: Some modems have a second “line” port to connect to a dedicated voice line. If you have two “line” ports, see your modem documentation to make sure that you connect to the correct “line” port. 5. To connect a caller-ID box, plug a telephone cord into the previous device’s “telephone” port.
6. To connect an answering machine, plug a telephone cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the answering machine “line” port. 7. To connect a telephone, plug a telephone cord into the previous device’s “telephone” port. Plug the other end of the telephone cord into the telephone “line” port. 8. After you have finished connecting additional devices, plug all of the devices into their power sources.
Setup for stand-alone fax 1. Unpack and set up the product. 2. At the control panel, press the Setup 3. Use the arrow buttons to select the System setup menu, and then press the OK button. 4. Use the arrow buttons to select the Time/Date menu, and then press the OK button. 5. Use the arrow buttons to select the 12-hour clock or 24-hour clock, and then press the OK button. 6. Use the keypad to enter the current time. 7. Complete one of the following: button.
● For the 12-hour clock, use the arrow buttons to move past the fourth character. Select 1 for a.m. or 2 for p.m. Press the OK button. ● For the 24-hour clock, press the OK button. 7. Use the keypad to enter the current date. Use two digits to specify the month, day, and year. Press the OK button. 8. Use the arrow buttons to select the Fax setup menu, and then press the OK button. 9. Use the arrow buttons to select the Fax header menu, and then press the OK button. 10.
Use the HP Fax Setup Wizard If you completed the software installation, you are ready to send faxes from your computer. If you did not complete the fax setup process at the time you installed the software, you can complete it at any time by using the HP Fax Setup Wizard. Set fax time, date, and header 1. Click Start, and then click Programs. 2. Click HP, click the name of the product, and then click HP Fax Setup Wizard. 3.
Use the phone book You can store frequently dialed fax numbers (up to 100 entries). Use the control panel to create and edit the fax phone book 1. On the control panel, press the Setup button. 2. Use the arrow buttons to select the Phone Book menu, and then press the OK button. 3. Use the arrow buttons to select the Add/Edit menu, and then press the OK button. 4. Enter the fax number and name, and then press the OK button. Import or export Microsoft Outlook contacts into the fax phone book 1.
Program Description Microsoft Outlook Personal Address Book (PAB) entries, Contacts entries, or both combined may be selected. Individuals and groups from the PAB are combined with individuals from Contacts only if the combined option is selected. If a Contacts entry has both a home and a business fax number, two entries will be displayed. The “name” of these two entries will be modified. “:(B)” will be added to the name in the business entry and “:(H)” will be added to the name in the home entry.
Set fax settings Send fax settings Set special dialing symbols and options You can insert pauses into a fax number that you are dialing. Pauses are often needed when dialing internationally or connecting to an outside line. ● Insert a dialing pause: Press the Pause # button repeatedly until a comma (,) appears on the controlpanel display, indicating that the pause will occur at that point in the dialing sequence.
4. Use the arrow buttons to select the Detect dial tone menu, and then press the OK button. 5. Use the arrow buttons to select the On or Off option, and then press the OK button. Set tone-dialing or pulse-dialing Use this procedure to set the product to tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not change this setting unless you know that the telephone line cannot use tone dialing. button. 1. On the control panel, press the Setup 2.
Set the redial-on-communication-error option If this option is turned on, the product redials automatically if some sort of communication error occurs. The factory-set default for the redial-on-communication-error option is On. button. 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Fax setup menu, and then press the OK button. 3. Use the arrow buttons to select the Fax Send setup menu, and then press the OK button. 4. Use the arrow buttons to select the Redial Comm.
Set the default resolution setting button. 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Fax setup menu, and then press the OK button. 3. Use the arrow buttons to select the Fax Send setup menu, and then press the OK button. 4. Use the arrow buttons to select the Def. Resolution menu, and then press the OK button. 5. Use the arrow buttons to change the resolution setting. 6. Press the OK button to save the selection.
1. On the control panel, press the Setup button. 2. Use the arrow buttons to select the Fax setup menu, and then press the OK button. 3. Use the arrow buttons to select the Fax Recv. setup menu, and then press the OK button. 4. Use the arrow buttons to select the Forward fax menu, and then press the OK button. 5. Use the arrow buttons to select the On or Off option, and then press the OK button. 6.
3. Use the arrow buttons to select the Fax Recv. setup menu, and then press the OK button. 4. Use the arrow buttons to select the Block faxes menu, and then press the OK button. 5. To block a fax number, use the arrow buttons to select the Add entry option, and then press the OK button. Enter the fax number exactly as it appears in the header (including spaces), and then press the OK button. Enter a name for the blocked number, and then press the OK button.
Set distinctive ring Ring-pattern or distinctive-ring service is available through some local telephone companies. The service allows you to have more than one telephone number on a single line. Each telephone number has a unique ring pattern, so that you can answer voice calls and the product can answer fax calls. If you subscribe to a ring-pattern service with a telephone company, you must set the product to answer the correct ring pattern. Not all countries/regions support unique ring patterns.
4. Use the arrow buttons to select the Fit to page menu, and then press the OK button. 5. Use the arrow buttons to select the On or Off option, and then press the OK button to save the selection. Set fax reprint settings The default fax reprint setting is On. To change this setting from the control panel, complete the following steps: 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Fax setup menu, and then press the OK button. 3.
5. Use the arrow buttons to select the Off, Soft, Medium, or Loud setting. 6. Press the OK button to save the selection. Set stamp-received faxes The product prints the sender identification information at the top of each received fax. You can also choose to stamp the incoming fax with your own header information to confirm the date and time that the fax was received. The factory-set default for stamp-received faxes is Off.
4. Use the arrow buttons to select the Fax Recv. setup menu, and then press the OK button. 5. Use the arrow buttons to select the Private receive menu, and then press the OK button. 6. Use the arrow buttons to select the Off option, and then press the OK button. If any unprinted faxes exist in the fax memory, the product will print the faxes and then erase them from memory. Set fax polling If someone else has set up a fax to be polled, you can request that the fax be sent to your product.
Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product. In order to continue to use a PC fax program previously installed on the computer, it must be used with the modem that is already connected to the computer; it will not function through the product modem. Cancel a fax Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or received.
Use fax on a DSL, PBX, or ISDN system HP products are designed specifically for use with traditional analog phone services. They are not designed to work on DSL, PBX, ISDN lines, or VoIP services, but they might work with the proper setup and equipment. NOTE: HP recommends discussing DSL, PBX, ISDN, and VoIP setup options with the service provider. The HP LaserJet product is an analog device that is not compatible with all digital phone environments (unless a digital-to-analog converter is used).
short-term RAM loses data about 60 minutes after a power failure occurs. Flash memory can maintain its data for years without power applied. Send a fax Fax from the flatbed scanner 1. Place the document face-down on the scanner glass. 2. Press the Setup 3. Select the Phone Book menu, and then press the OK button. 4. From the list, select the phone book entry. If no entry exists, use the keypad on the control panel to dial the number. 5. On the control panel, press the Send Fax button.
2. Adjust the guides until they are snug against the paper. 3. Press the Setup 4. Select the Phone Book menu, and then press the OK button. 5. From the list, select the phone book entry. If no entry exists, use the keypad on the control panel to dial the number. 6. On the control panel, press the Send Fax button. The product starts the fax job. button. Manual dial faxing Usually, the product dials after you press the Send Fax button.
6. Press the Send Fax button. 7. If you have more pages to scan, press 1 to select the Yes option, and then repeat step 6 for each page of the fax job. If you are finished, press 2 to select the No option. The product sends the fax to each fax number. If a number in the group is busy or does not answer, the product redials that number based on the redial setting.
Send a fax from the software The following information provides basic instructions for sending faxes by using the software that came with the product. All other software-related topics are covered in the software Help, which can be opened from the software-program Help menu. You can fax electronic documents from a computer if you meet the following requirements: ● The product is connected directly to the computer. ● The product software is installed on the computer.
5. Select the product under Modem. 6. Click Fax. Send a fax from a third-party software program, such as Microsoft Word (all operating systems) 1. Open a document in a third-party program. 2. Click the File menu, and then click Print. 3. Select the fax print driver from the printer driver drop-down list. The fax software appears. 4. Complete one of the following procedures: ● ● ENWW Windows a. Enter the fax number of one or more recipients. b. Include a cover page. (This step is optional.
Send a fax by dialing from a telephone connected to the fax line Occasionally, you might want to dial a fax number from a telephone that is connected to the same line as the product. For example, if you are sending a fax to a person whose device is in the manual receive mode, you can precede the fax with a voice call to let that person know that the fax is coming. NOTE: The telephone must be connected to the product "telephone" port . 1. Load the document into the document feeder. 2.
2. On the control panel, press the Setup button. 3. Use the arrow buttons to select the Fax functions menu, and then press the OK button. 4. Use the arrow buttons to select the Send fax later menu, and then press the OK button. 5. Use the keypad to enter the time. 6. If the product is set to the 12-hour time mode, use the arrow buttons to move the cursor past the fourth character to set A.M. or P.M. Select 1 for A.M. or select 2 for P.M., and then press the OK button.
Receive a fax Print a fax When the product receives a fax transmission, it prints the fax (unless the private-receive feature is enabled) and also stores it automatically to flash memory. Print a stored fax when the private receive feature is on To print stored faxes, you must provide the private-receive PIN. After the product prints the stored faxes, the faxes are deleted from memory. 1. On the control panel, press the Setup 2.
Receive faxes to a computer NOTE: Receiving faxes by using a computer is not supported for Macintosh. Receiving faxes to a computer is available only if a full software installation was performed during initial product setup. To receive faxes to your computer, turn on the receive-to-PC setting in the software. 1. Open HP Toolbox. 2. Select the product. 3. Click Fax. 4. Click Fax Tasks. 5. Under Fax Receive Mode, select Receive faxes to this computer.
Solve fax problems Fax troubleshooting checklist Tips for fax troubleshooting: ● Print the menu map from the Reports menu to show the control-panel menus and available settings. ● Try to send or receive a fax after implementing each solution. ● Disconnect all devices except for the product. Verify that the telephone cord from the product is plugged directly into the wall telephone jack. 1. Verify that the product firmware is current: a. Print a configuration page from the Reports menu. b.
Alert and warning messages Control panel message Description Recommended action Comm. error A fax communication error occurred between the product and the sender or receiver. Allow the product to retry sending the fax. Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug the product phone cord into a jack for another phone line. Try a different phone cord. If the error persists, contact HP. See www.hp.
Control panel message Description Recommended action Fax is busy The fax line to which you were sending a fax was busy. The product automatically redials the busy number. Allow the product to retry sending the fax. Redial pending Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. Check for a dial tone on the phone line by button.
Control panel message Description Recommended action Fax recv. error An error occurred while trying to receive a fax. Ask the sender to resend the fax. Try faxing back to the sender or another fax machine. Check for a dial tone on the phone line by button. pressing the Send Fax Check that the telephone cord is securely connected by unplugging and replugging the cord. Make sure that you are using the telephone cord that came with the product.
Control panel message Description Recommended action No dial tone The product could not detect a dial tone. Check for a dial tone on the phone line by button. pressing the Send Fax Unplug the telephone cord from both the product and the wall and replug the cord. Make sure that you are using the telephone cord that came with the product. Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. Make sure that the phone cord from the wall port.
Control panel message Description Recommended action No fax answer. The receiving fax line did not answer. The product attempts to redial after a few minutes. Allow the product to retry sending the fax. Redial pending Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number. If the product continues to redial, unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
Fax logs and reports Use the following instructions to print fax logs and reports: Print all fax reports Use this procedure to print all of the following reports at one time: ● Fax Activity log ● Phone Book report ● Config report ● Block Fax list button. 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Reports menu, and then press the OK button. 3. Use the arrow buttons to select the Fax Reports menu, and then press the OK button. 4.
NOTE: If you selected the Fax Activity log report and pressed the OK button, press the OK button again to select the Print log now option. The product exits the menu settings and prints the log. Set the fax activity log to print automatically You can decide whether or not you want the fax log to print automatically after every 40 entries. The factoryset default is On. Use the following steps to set the fax activity log to print automatically: 1. On the control panel, press the Setup 2.
● Receive fax ● Never (the factory-set default) 1. On the control panel, press the Setup 2. Use the arrow buttons to select the Reports menu, and then press the OK button. 3. Use the arrow buttons to select the Fax Reports menu, and then press the OK button. 4. Use the arrow buttons to select the Fax Confirmation menu, and then press the OK button. 5. Use the arrow buttons to select the option for when you want the fax error reports to be printed. 6. Press the OK button to save the selection.
Change the fax speed The fax-speed setting is the modem protocol that the product uses to send faxes. It is the worldwide standard for full-duplex modems that send and receive data across telephone lines at up to 33,600 bits per second (bps). The factory-set default for the fax-speed setting is Fast(V.34). In some countries/regions, the factory-set default may be different to optimize transmission.
The product is receiving faxes but is not sending them. Cause Solution If the product is on a digital system, the system might be generating a dial tone that the product cannot detect. Disable the detect-dial-tone setting. A poor telephone connection might exist. Try again later. The receiving fax machine might be malfunctioning. Try sending to another fax machine. The telephone line might not be working. Do one of the following: If the error persists, contact the system service provider.
The control panel shows a low-memory error. Cause Solution The fax might be too large, or the resolution might be too high. Try one of the following: ● Divide a large fax into smaller sections, and then fax them individually. ● Clear stored faxes to make more memory available for outgoing faxes. ● Configure the outgoing fax as a delayed fax, and then verify that it will send completely. ● Make sure that the product is using the lowest resolution setting (Standard).
Problems receiving faxes NOTE: Use the fax cord that came with the product in order to ensure that the product functions correctly. The product cannot receive faxes from an extension telephone. Cause Solution The extension-telephone setting might be disabled. Change the extension-telephone setting. The fax cord might not be securely connected. Verify that the fax cord is securely connected between the telephone jack and the product (or another device that is connected to the product).
The product is not answering incoming fax calls. Cause Solution A voice-messaging service might be interfering with the product as it attempts to answer calls. Do one of the following: The product might be out of paper and the memory is full. ● Disable the messaging service. ● Get a telephone line that is dedicated to fax calls. ● Set the product answer mode to Manual. In manual mode, you must start the fax-receive process yourself.
Faxes are being received very slowly. Cause Solution The fax might be very complex, such as one with many graphics. Complex faxes take longer to be received. Breaking longer faxes into multiple jobs and decreasing the resolution can increase the transmission speed. The resolution at which the fax was sent or is being received might be very high. To receive the fax, call and ask the sender to lower the resolution and resend the fax. The fax is being sent via an international call.
Regulatory information and warranties For regulatory and warranty information, see Additional statements for telecom (fax) products on page 267.
148 Chapter 10 Fax (M1210 Series only) ENWW
11 Manage and maintain the product ENWW ● Print information pages ● Use the HP Toolbox software ● Use the HP Embedded Web Server (M1210 Series only) ● Product security features ● Economy settings ● Manage supplies and accessories ● Clean the product ● Product updates 149
Print information pages Information pages reside within the product memory. These pages help diagnose and solve problems with the product. NOTE: M1210 Series: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using the System setup menu on the control panel.
Page description How to print the page Demo page Both models Contains examples of text and graphics. 1. Open the printer driver, and then click the Properties or Preferences button. 2. Click the Services tab, and then, in the Print Information Pages drop-down list, click the Demo Page list item. 3. Click the Print button. M1210 Series On the product control panel, press the Setup 2. Use the arrow buttons to select the Reports menu, and then press the OK button. 3.
Use the HP Toolbox software Perform a full software installation in order to use the HP Toolbox. HP Toolbox is a software program that you can use for the following tasks: ● Check the product status. ● Configure the product settings. ● Configure pop-up-alert messages. ● View troubleshooting information. ● View online documentation. View HP Toolbox software Open HP Toolbox in one of these ways: M1130 Series M1210 Series 1.
Status The Status folder contains links to the following main pages: ● Device Status. View product status information. This page indicates product conditions such as a jam or an empty tray. After you correct a product problem, click Refresh status to update the product status. Fax (M1210 Series only) Use the HP Toolbox Fax tab to perform fax tasks from your computer. The Fax tab contains links to the following main pages: ● Fax Tasks.
● To import contacts from a phone book that exists in Lotus Notes, Outlook, or Outlook Express, click Import Phone Book. Select the appropriate software program, navigate to the appropriate file, and then click OK. You can also select individual entries from the phone book instead of importing the entire phone book. ● To select all of the entries in your phone book, click the Select column heading.
Fax send log The HP Toolbox Fax send log lists all recently sent faxes and information about them, including the date and time sent, job number, fax number, page count, and the results. When you send a fax from a computer that is connected to the product, the fax contains a View link. Clicking this link opens a new page that provides information about the fax. Click any column heading in the Fax send log to re-sort the information in that column in ascending or descending order.
Shop for Supplies This button, at the top of each page, links to a Web site where you can order replacement supplies. You must have Internet access to use this feature. Other Links This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the HP Toolbox, you must connect before you can visit these Web sites.
Use the HP Embedded Web Server (M1210 Series only) Use the HP Embedded Web Server (EWS) to view product and network status and to manage printing functions from a computer. ● View product status information ● Determine the remaining life on all supplies and order new ones ● View and change the product default configuration settings ● View and change network configuration You do not need to install any software on the computer.
Settings tab Use this tab to configure the product from your computer. If this product is networked, always consult with the product administrator before changing settings on this tab. The Settings tab contains the Printing page where you can view and change the default print job settings. Networking tab Network administrators can use this tab to control network-related settings for the product when it is connected to an IP-based network.
Product security features Lock the formatter 1. The formatter area, on the back of the product, has a slot that you can use to attach a security cable. Locking the formatter prevents someone from removing valuable components from it.
Economy settings Print with EconoMode This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner and decrease the cost per page. However, using EconoMode can also reduce print quality. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge.
a. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon. b. Click the Printer Setup button. Mac OS X 10.5 and 10.6 2. From the Apple menu b. Select the product in the left side of the window. c. Click the Options & Supplies button. d. Click the Driver tab. Select the Auto-Off delay from the Auto-Off drop-down list. NOTE: ENWW , click the System Preferences menu and then click the Print & Fax icon. a.
Manage supplies and accessories Correctly using, storing, and monitoring the print cartridge can help ensure high-quality print output. Print when a cartridge reaches estimated end of life When a print cartridge reaches the end of its estimated useful life, the product turns on the toner light on the control panel. You do not need to replace the supply at this time unless print quality is no longer acceptable.
Replacement instructions Redistribute toner When a small amount of toner remains in print cartridge, faded or light areas might appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner. ENWW 1. Lift the scanner assembly, and open the print-cartridge door. 2. Remove the print cartridge.
3. To redistribute the toner, gently rock the print cartridge from front to back. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric. 4. Install the print cartridge. 5. Close the print-cartridge door and the scanner assembly.
If the print is still light, install a new print cartridge. Replace the print cartridge When a print cartridge approaches the end of useful life, you can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. 1. Lift the scanner assembly, and open the printcartridge door. 2. Remove the old print cartridge.
3. Remove the new print cartridge from the packaging. Place the used print cartridge in the bag and box for recycling. CAUTION: To prevent damage to the print cartridge, hold the print cartridge at each end. Do not touch the cartridge shutter or the roller surface. 4. Grasp both sides of the print cartridge and gently rock the print cartridge to distribute the toner evenly inside the cartridge. 5.
6. Install the print cartridge. 7. Close the print-cartridge door and the scanner assembly. CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
Replace the pickup roller The pickup roller wears out with normal use. Using poor-quality paper can cause the pickup roller to wear out more frequently. If the product regularly does not pick up a sheet of paper, you might need to clean or replace the pickup roller. 1. Lift the scanner assembly, and open the print-cartridge door. 2. Remove the print cartridge. CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print cartridge with a sheet of paper.
ENWW 3. Find the pickup roller. 4. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward the front.
5. Gently pull the pickup roller up and out. 6. Position the new pickup roller in the slot. The circular and rectangular slots on each side prevents you from installing the roller incorrectly.
ENWW 7. Rotate the top of the new pickup roller away from you until both sides snap into place. 8. Install the print cartridge. 9. Close the print-cartridge door and the scanner assembly.
Replace the separation pad The separation pad wears out with normal use. Using poor-quality paper can cause the separation pad to wear out more frequently. If the product regularly pulls multiple sheets of paper at a time, you might need to clean or replace the separation pad. NOTE: Before changing the separation pad, clean the pickup roller. WARNING! Before changing the separation pad, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool. 1.
ENWW 4. Remove the separation pad. 5. Insert the new separation pad, and screw it into place. 6. Place the product in the upright position, reconnect the power cord, and then turn on the product.
Clean the product Clean the pickup roller If you want to clean the pickup roller before deciding to replace it, follow these instructions: WARNING! Before cleaning the pickup roller, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool. 1. Lift the scanner assembly, and open the print-cartridge door. 2. Remove the print cartridge. CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light.
ENWW 3. Find the pickup roller. 4. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward the front.
5. Gently pull the pickup roller up and out. 6. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely. NOTE: In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent.
ENWW 8. Allow the pickup roller to dry completely before you reinstall it in the product. 9. Reconnect the power cord.
Clean the separation pad The separation pad wears out with normal use. Using poor-quality paper can cause the separation pad to wear out more frequently. If the product regularly pulls multiple sheets of paper at a time, you might need to clean or replace the separation pad. WARNING! Before cleaning the separation pad, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool. 1. Disconnect the power cord from the product. 2.
4. Remove the separation pad. 5. Dab a lint-free cloth in isopropyl alcohol, and scrub the separation pad. Use a dry, lint-free cloth to remove the loosened dirt, and wait for the separation pad to dry. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely.
6. Insert the cleaned separation pad, and screw it into place. 7. Place the product in the upright position, reconnect the power cord, and then turn on the product.
Clean the paper path If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper path. Do not use bond or rough paper. NOTE: For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media (60 to 163 g/m2 (16 to 43 lb)) that has a smooth surface. 1. Make sure that the product is idle and the Ready light is on. 2. Load media in the input tray. 3.
4. c. Click the Options & Supplies button. d. Click the Driver tab. In the Cleaning Page area, click the Start button to process the cleaning page. NOTE: The cleaning process takes about 2 minutes. The cleaning page stops periodically during the cleaning process. Do not turn the product off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the product.
Clean the print-cartridge area You do not need to clean the print-cartridge area often. However, cleaning this area can improve the quality of the printed sheets. ENWW 1. Disconnect the power cord from the product. 2. Lift the scanner assembly, and open the print-cartridge door.
3. Remove the print cartridge. CAUTION: Do not touch the black-sponge transfer roller inside the product. Doing so can damage the product. CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. 4. With a dry, lint-free cloth, wipe any residue from the paper-path area and the print-cartridge cavity.
ENWW 5. Install the print cartridge. 6. Close the print-cartridge door and the scanner assembly.
7. Reconnect the power cord. 8. Print a few pages to clean any toner residue from the product. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. Clean the scanner glass strip and platen Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1.
ENWW 4. Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting. 5. Plug in the product, and then use the power switch to turn on the product.
Product updates Software and firmware updates and installation instructions for this product are available at www.hp.com/ support/ljm1130series or www.hp.com/support/ljm1210series. Click Downloads and drivers, click the operating system, and then select the download for the product.
12 Solve problems ENWW ● Solve general problems ● Restore the factory-set defaults (M1210 Series only) ● Interpret control-panel light patterns (M1130 Series only) ● Interpret control-panel messages (M1210 Series only) ● Clear jams ● Solve paper-handling problems ● Solve image-quality problems ● Solve performance problems ● Solve connectivity problems ● Solve software problems 189
Solve general problems If the product is not responding correctly, complete the steps in the following checklist, in order. If the product does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, you can stop without performing the other steps on the checklist. Troubleshooting checklist 1. 2. Make sure that the product is set up correctly. a. Press the power button to turn on the product or to deactivate the Auto-Off mode. b.
9. ● Verify that the print settings are correct for the media that you are using. ● Solve print-quality problems. Print a small document from a different program that has worked in the past. If this solution works, then the problem is with the program you are using. If this solution does not work (the document does not print), complete these steps: a. Try printing the job from another computer that has the product software installed. b. Check the cable connection.
Interpret control-panel light patterns (M1130 Series only) If the product requires attention, an error code appears on the control-panel display. Table 12-1 Status-light legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Table 12-2 Control-panel light patterns Light status State of the product Action All lights are off. The product is turned off. Press the power button to turn on the product. Ready and attention lights blink.
Table 12-2 Control-panel light patterns (continued) Light status Error code State of the product Action The product is in low power mode. No action is required. E0 Paper is jammed in the product. Clear the jam. E1 The input tray is empty. Load the tray. E2 A door is open Verify that the print-cartridge door is fully closed. E4 The product memory is full The job is too complex for the product to print. Simplify the job, or divide it into multiple files.
Table 12-2 Control-panel light patterns (continued) Light status Error code Attention light is blinking, and ready light is on. State of the product Action The product has experienced a continual error from which it will recover on its own. If the recovery is successful, the product continues to the processing data state and completes the job. If the recovery is unsuccessful, the product continues to the continuable error state.
Interpret control-panel messages (M1210 Series only) Control-panel message types Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected.
Control panel message Description Recommended action Comm. error The product experienced a communication error while attempting to send or receive a fax. Verify that the fax phone line is working correctly. Try sending or receiving the fax again. If the error persists, contact HP. See www.hp.com/support/ljm1210series or the support flyer that came in the product box. Device error The product experienced an internal communication error. This is a warning message only. Job output might be affected.
Control panel message Description Recommended action Manual duplex The product is processing a manual duplex job. To print the second side, place the pages face down in the tray with the top edge first. The product is set for the manual feed mode. Load the tray with the correct size and type of paper, or press the OK button to use the paper that is in the tray. The product does not have enough memory to process the job.
Clear jams When clearing jams, be careful not to tear jammed paper. If a small piece of paper remains in the product, it could cause additional jams. Common causes of jams ● The input tray is loaded incorrectly or is too full. NOTE: When you add new media, always remove all of the media from the input tray and straighten the entire stack. This helps prevent multiple feeds and reduces media jams. ● The media does not meet HP specifications.
Jam locations Jams can occur at the following locations in the product. 1 2 3 4 1 Document feeder (M1210 Series only) 2 Output bin 3 Input tray 4 Internal areas (open the print-cartridge door) NOTE: ENWW Jams can occur in more than one location.
Clear jams from the document feeder (M1210 Series only) 1. Open the document-feeder lid. 2. Carefully remove jammed paper. Gently try to remove the page without tearing it. 3. Close the document feeder lid.
Clear jams from the output areas CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty. 1. Lift the scanner assembly, and open the printcartridge door. 2. Remove the print cartridge. 3. Keep the print cartridge door open, and then with both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product.
4. Install the print cartridge. 5. Close the print-cartridge door and the scanner assembly.
Clear jams from the input tray 1. Lift the scanner assembly, and open the printcartridge door. 2. Remove the print cartridge. 3. Remove the media stack from the input tray.
4. With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product. 5. Install the print cartridge. 6. Close the print-cartridge door and the scanner assembly.
Clear jams from inside the product 1. Lift the scanner assembly, and open the printcartridge door. 2. Remove the print cartridge. 3. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it out of the product.
4. Reinstall the print cartridge. 5. Close the print-cartridge door and the scanner assembly. Change the jam recovery setting When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during a jam. 1. Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) a.
Windows Vista a. Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. b. Right-click the driver icon, and then select Properties. c. Click the Device Settings tab. Mac OS X 10.4 , click the System Preferences menu and then click the Print & Fax icon. a. From the Apple menu b. Click the Printer Setup button. Mac OS X 10.5 and 10.6 2. ENWW , click the System Preferences menu and then click the Print & Fax icon. a. From the Apple menu b.
Solve paper-handling problems The following problems with media cause print-quality deviations, jamming, or damage to the product. Problem Cause Solution Poor print quality or toner adhesion The paper is too moist, too rough, too heavy or too smooth, is embossed, or from a faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, with 4% to 6% moisture content. Dropouts, jamming, or curl The paper has been stored incorrectly. Store paper flat in its moisture-proof wrapping.
Solve image-quality problems Print-quality examples General print-quality issues The following examples depict letter-size paper that has passed through the product short-edge-first. These examples illustrate problems that would affect all of the pages that you print. The topics that follow list the typical cause and solution for each of these examples. Problem Cause Solution Print is light or faded. The paper might not meet HP specifications. Use paper that meets HP specifications.
Problem Cause Solution Vertical streaks or bands appear on the page. The print cartridge might be defective. Replace the print cartridge. The paper might not meet HP specifications. Use a different paper with a lighter basis weight. The print-density setting is too high. Decrease the print-density setting. This decreases the amount of background shading. Very dry (low humidity) conditions can increase the amount of background shading. Check the product environment.
Problem Cause Solution Marks repeatedly appear at even intervals on the page. The product is not set to print on the type of paper on which you want to print. In the printer driver, select the Paper/Quality tab and set Paper Type to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper. Internal parts might have toner on them. The problem typically corrects itself after a few more pages. The paper path might need cleaning. Clean the paper path.
Problem Cause Solution Text or graphics are skewed on the printed page. The paper might be loaded incorrectly or the input tray might be too full. Verify that the paper is loaded correctly and that the paper guides are not too tight or too loose against the stack. The paper might not meet HP specifications. Use a different paper, such as high-quality paper that is intended for laser printers. The paper might be loaded incorrectly or the input tray might be too full.
Copy print-quality problems Problem Cause Solution Images are missing or faded. The print cartridge might be defective or low. Replace the print cartridge. The original might be of poor quality. If your original is too light or damaged, the copy might not be able to compensate, even if you adjust the contrast. If possible, find an original document in better condition. The contrast settings might be set incorrectly. Use the control-panel to change the contrast setting.
Scan-quality problems Prevent scan-quality problems The following are a few simple steps you can take to improve copy and scan quality. ● Use high-quality originals. ● Load the paper correctly. If the paper is loaded incorrectly, it might skew, which causes unclear images. ● Adjust the software settings according to how you plan to use the scanned page. ● If your product frequently feeds more than one page at a time, the separation pad might need to be cleaned or replaced.
Repetitive defects ruler If defects repeat at regular intervals on the page, use this ruler to identify the cause of the defect. Place the top of the ruler at the first defect. The marking that is beside the next occurrence of the defect indicates which component needs to be replaced. If the defect correlates with the print engine or the fuser, the product might require service. Contact HP Customer Care.
Optimize and improve image quality Change print density 1. Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) a. Click Start, and then click Printers and Faxes. b. Right-click the driver icon, and then select Properties. c. Click the Device Settings tab.
Solve performance problems Problem Cause Solution Pages print but are totally blank. The sealing tape might still be in the print cartridges. Verify that the sealing tape has been completely removed from the print cartridges. The document might contain blank pages. Check the document that you are printing to see if content appears on all of the pages. The product might be malfunctioning. To check the product, print a Configuration page. Heavier paper types can slow the print job.
Problem Solution Poor physical connection Verify that the product is attached to the correct network port using a cable of the correct length. Verify that cable connections are secure. Look at the network port connection on the back of the product, and verify that the amber activity light and the green link-status light are lit. If the problem continues, try a different cable or port on the hub. The computer is unable to communicate with the product.
Solve software problems Solve common Windows problems Error message: “(Name of the program, for example, Internet Explorer) has encountered a problem and needs to close. We are sorry for the inconvenience” Cause Solution Close all software programs, restart Windows, and try again. If the application referenced is the printer driver, select or install a different printer driver. If the product PCL 6 printer driver is selected, switch to the PCL 5 or HP postscript level 3 emulation printer driver.
The product name does not appear in the product list in the Printer Setup Utility or Print & Fax list. Cause Solution The product might not be ready. Make sure that the cables are connected correctly, the product is on, and light is on. the Ready The wrong product name is being used. Print a configuration page to check the product name. Verify that the name on the configuration page matches the product name in the Printer Setup Utility or the Print & Fax list.
You are unable to print from a third-party USB card. Cause Solution This error occurs when the software for USB products is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software. The most current version of this software is available from the Apple Web site. When connected with a USB cable, the product does not appear in the Printer Setup Utility or Print & Fax list after the driver is selected.
222 Chapter 12 Solve problems ENWW
A ENWW Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers 223
Order parts, accessories, and supplies Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Part numbers The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the product.
B ENWW Service and support ● HP limited warranty statement ● HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● Data stored on the toner cartridge ● End User License Agreement ● Customer self-repair warranty service ● Customer support 225
HP limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Professional M1130, M1210 One year from date of purchase HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
UK, Ireland, and Malta The HP Limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country/region is as follows: UK: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare Malta: Hewlett-Packard Europe B.V.
Rechte haben, hängt von zahlreichen Faktoren ab. Die Rechte des Kunden sind in keiner Weise durch die beschränkte HP Herstellergarantie eingeschränkt bzw. betroffen. Weitere Hinweise finden Sie auf der folgenden Website: Gewährleistungsansprüche für Verbraucher (www.hp.com/go/eu-legal) oder Sie können die Website des Europäischen Verbraucherzentrums (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm) besuchen.
Article L211-12 du Code de la Consommation: « L'action résultant du défaut de conformité se prescrit par deux ans à compter de la délivrance du bien ». Garantie des vices cachés Article 1641 du Code Civil : « Le vendeur est tenu de la garantie à raison des défauts cachés de la chose vendue qui la rendent impropre à l'usage auquel on la destine, ou qui diminuent tellement cet usage que l'acheteur ne l'aurait pas acquise, ou n'en aurait donné qu'un moindre prix, s'il les avait connus.
consumidor o puede visitar el sitio web de los Centros europeos de los consumidores (http://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Los clientes tienen derecho a elegir si reclaman un servicio acogiéndose a la Garantía limitada de HP o al vendedor de conformidad con la garantía legal de dos años. Denmark Den begrænsede HP-garanti er en garanti, der ydes frivilligt af HP.
Portugal A Garantia Limitada HP é uma garantia comercial fornecida voluntariamente pela HP. O nome e a morada da entidade HP responsável pela prestação da Garantia Limitada HP no seu país são os seguintes: Portugal: HPCP – Computing and Printing Portugal, Unipessoal, Lda., Edificio D.
jótállás alapján vagy a kétéves, jogszabályban foglalt eladói szavatosság, illetve, ha alkalmazandó, a jogszabályban foglalt kötelező eladói jótállás alapján érvényesítik. Czech Republic Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy společností skupiny HP, které odpovídají za plnění omezené záruky HP ve vaší zemi, jsou následující: Česká republika: HP Inc Czech Republic s. r. o.
Bulgaria Ограничената гаранция на HP представлява търговска гаранция, доброволно предоставяна от HP. Името и адресът на дружеството на HP за вашата страна, отговорно за предоставянето на гаранционната поддръжка в рамките на Ограничената гаранция на HP, са както следва: HP Inc Bulgaria EOOD (Ейч Пи Инк България ЕООД), гр. София 1766, район р-н Младост, бул.
het recht om te kiezen tussen enerzijds de Beperkte Garantie van HP of anderzijds het aanspreken van de verkoper in toepassing van de wettelijke garantie. Finland HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu.
HP ierobežotās garantijas priekšrocības tiek piedāvātas papildus jebkurām likumīgajām tiesībām uz pārdevēja un/vai rażotāju nodrošinātu divu gadu garantiju gadījumā, ja preces neatbilst pirkuma līgumam, tomēr šo tiesību saņemšanu var ietekmēt vairāki faktori. HP ierobežotā garantija nekādā veidā neierobežo un neietekmē patērētāju likumīgās tiesības. Lai iegūtu plašāku informāciju, izmantojiet šo saiti: Patērētāju likumīgā garantija (www.hp.
HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
HP policy on non-HP supplies HP cannot recommend the use of non-HP toner cartridges, either new or remanufactured. NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not affect either the warranty to the customer or any HP support contract with the customer.
HP anticounterfeit Web site Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message indicates the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your toner cartridge might not be a genuine HP toner cartridge if you notice the following: ● The supplies status page indicates that a non-HP supply is installed. ● You are experiencing a high number of problems with the cartridge.
Data stored on the toner cartridge The HP toner cartridges used with this product contain a memory chip that assists in the operation of the product.
End User License Agreement READ CAREFULLY BEFORE USING THIS SOFTWARE EQUIPMENT: This End-User license Agreement ("EULA") is a legal agreement between (a) you (either an individual or a single entity) and (b) HP Inc. ("HP") that governs your use of any Software Product, installed on or made available by HP for use with your HP product ("HP Product"), that is not otherwise subject to a separate license agreement between you and HP or its suppliers.
purchased. The use of any Microsoft operating system software contained in such recovery solution shall be governed by the Microsoft License Agreement. 2. UPGRADES. To use a Software Product identified as an upgrade, you must first be licensed for the original Software Product identified by HP as eligible for the upgrade. After upgrading, you may no longer use the original Software Product that formed the basis for your upgrade eligibility.
To the extent permitted by applicable law, by accepting these terms and conditions you consent to the collection and use of anonymous and personal data by HP, its subsidiaries, and affiliates as described in this EULA and as further described in HP’s privacy policy: www.hp.com/go/privacy b. 9. Collection/Use by Third Parties. Certain software programs included in your HP Product are provided and separately licensed to you by third party providers (“Third Party Software”).
indirectly, in violation of Export Laws, or (2) used for any purpose prohibited by Export Laws, including, without limitation, nuclear, chemical, or biological weapons proliferation. 13. CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in your state of residence and, if applicable, you are duly authorized by your employer to enter into this contract. 14. APPLICABLE LAW. This EULA is governed by the laws of the country in which the equipment was purchased. 15.
Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.
Customer support Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready. ENWW Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. Get 24-hour Internet support, and download software utilities and drivers www.hp.com/support/ljm1130series or www.hp.com/support/ ljm1210series Order additional HP service or maintenance agreements www.hp.
246 Appendix B Service and support ENWW
C ENWW Specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications 247
Physical specifications Table C-1 Physical specifications1 1 Specification M1130 Series M1210 Series Product weight 7.0 kg (15.4 lb) 8.3 kg (18.3 lb) Product height 250 mm (9.8 in) 306 mm (12.0 in) Product depth 265 mm (10.4 in) 265 mm (10.4 in) Product width 415 mm (16.3 in) 435 mm (17.1 in) Values are based on preliminary data. See www.hp.com/support/ljm1130series or www.hp.com/support/ljm1210series. Power consumption, electrical specifications, and acoustic emissions See www.hp.
D ENWW Environmental product stewardship program ● Protecting the environment ● Ozone production ● Power consumption ● Toner consumption ● Paper use ● Plastics ● HP LaserJet print supplies ● Paper ● Material restrictions ● Disposal of waste equipment by users (EU and India) ● Electronic hardware recycling ● Brazil hardware recycling information ● Chemical substances ● Product Power Data per European Union Commission Regulation 1275/2008 ● Restriction on Hazardous Substances s
Protecting the environment HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
Paper use This product’s duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life. HP LaserJet print supplies Original HP Supplies were designed with the environment in mind.
For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the Electronics Industries Alliance: www.eiae.org. Disposal of waste equipment by users (EU and India) This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment.
Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach. Product Power Data per European Union Commission Regulation 1275/2008 For product power data, including the power consumption of the product in networked standby if all wired network ports are connected and all wireless network ports are activated, please refer to section P14 ‘Additional Information’ of the product IT ECO Declaration at www.hp.
Substances Table (China) SEPA Ecolabel User Information (China) 中国环境标识认证产品用户说明 噪声大于 63.
The regulation of the implementation on China energy label for printer, fax, and copier Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds. EPEAT Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net.
256 Appendix D Environmental product stewardship program ENWW
E ENWW Regulatory information ● Declaration of conformity ● Declaration of conformity ● Declaration of conformity ● Regulatory statements ● Additional statements for telecom (fax) products ● Additional statements for wireless products 257
Declaration of conformity Declaration of Conformity according to ISO/IEC 17050 and EN 17050-1 Manufacturer's Name: HP Inc. Manufacturer's Address: 11311 Chinden Boulevard DoC#: BOISB-0901-02-rel.11.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 1. The product was tested in a typical configuration with HP Personal Computer Systems. 2. For regulatory purposes, this product is assigned a Regulatory model number.
Declaration of conformity Declaration of Conformity according to ISO/IEC 17050 and EN 17050-1 Manufacturer's Name: HP Inc. Manufacturer's Address: 11311 Chinden Boulevard DoC#: BOISB-0901-03-rel.11.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 1. The product was tested in a typical configuration with HP Personal Computer Systems. 2. For regulatory purposes, this product is assigned a Regulatory model number.
Declaration of conformity Declaration of Conformity according to ISO/IEC 17050 and EN 17050-1 Manufacturer's Name: HP Inc. Manufacturer's Address: 11311 Chinden Boulevard DoC#: BOISB-0901-02-rel.8.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 1. The product was tested in a typical configuration with HP Personal Computer Systems. 2. For regulatory purposes, this product is assigned a Regulatory model number.
Regulatory statements FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Professional M1132/M1134/M1136, M1212/M1214/M1216, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.
GS statement (Germany) Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden. Das Gerät ist kein Bildschirmarbeitsplatz gemäß BildscharbV. Bei ungünstigen Lichtverhältnissen (z. B.
Additional statements for telecom (fax) products EU Statement for Telecom Operation This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE conformity marking. For more details see Declaration of Conformity issued by the manufacturer in another section of this manual.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas cinq. The standard connecting arrangement code (telephone jack type) for equipment with direct connections to the telephone network is CA11A.
Additional statements for wireless products FCC compliance statement—United States Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.
Exposure to Radio Frequency Radiation (Canada) WARNING! Exposure to Radio Frequency Radiation. The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches).
Taiwan statement Korean statement Vietnam Telecom wired/wireless marking for ICTQC Type approved products 272 Appendix E Regulatory information ENWW
Index Symbols/Numerics 2-sided printing Windows 68 A accessibility features 5 accessories ordering 223, 224 part numbers 224 acoustic specifications 248 ad hoc groups, sending faxes to 124 address, printer Macintosh, troubleshooting 220 AirPrint 73 answer mode, setting 115 answering machines, connecting 105 fax settings 116 anticounterfeit supplies 162, 238 autoreduction settings, fax 117 B background shading, troubleshooting 210 bands and streaks, troubleshooting 210 batteries included 251 bin, output cap
creases, troubleshooting 212 crooked pages 208, 212 curled media 211 custom-size copies 82 custom-size paper settings Mac 30 Windows 61 customer support online 245 D dark copying 213 darkness, contrast settings copy 88 fax 113 defaults, restoring 191 defects, repeating 215 delaying fax sending 128 deleting faxes from memory 121 demo page, printing 151 dial-tone detection settings 111 dialing fax 16 from a telephone 128 manually 124 pauses, inserting 111 prefixes, inserting 111 redial manually 125 redialing
receiving when you hear fax tones 130 redial manually 125 redial settings 112 reports 15 reports, printing all 138 reprinting from memory 130 resolution 113 ring patterns 117 ring type 18 rings-to-answer 116 security, private receive 119 send log 155 sending from a telephone 128 sending from software 126 silence-detect mode 118 stamp-received 119 troubleshooting receiving 144 troubleshooting sending 141 using DSL, PBX, or ISDN 122 using VoIP 122 V.
faxing from 126 problems, troubleshooting 219 removing software 28 resize documents 30 scanning from TWAIN-compliant software 95 scanning page-by-page 34, 94 scanning to e-mail 34, 94 scanning to file 34, 94 Mac driver settings custom-size paper 30 Macintosh drivers, troubleshooting 219 supported operating systems 28 USB card, troubleshooting 221 managing network 39 manual dialing 124 manual redial 125 material restrictions 251 Material Safety Data Sheet (MSDS) 255 media curled, troubleshooting 211 custom-s
paper size changing 44 changing (Windows) 61 custom (Windows) 61 paper type changing (Windows) 61 paper types changing 44 paper, covers printing (Windows) 64 paper, ordering 224 paper, special printing (Windows) 63 part numbers print cartridges 224 pauses, inserting 111 PBX faxing 122 phone book, fax deleting all entries 110 HP Toolbox 153 importing 109 phones receiving faxes from 105, 130 phones, connecting extra 105 phones, downstream sending faxes from 128 physical specifications 248 pickup roller change
menu map 16, 151 supplies status page 16, 150 reports, fax error 139 printing all 138 reprinting faxes 130 resize documents Mac 30 Windows 66 resizing documents copying 82 resolution changing (Windows) 61 fax 113 scanning 96 specifications 4 restoring factory-set defaults 191 ring patterns 117 ring tones distinctive 117 rings-to-answer setting 116 ruler, repetitive defect 215 S safety statements 264, 265 scale documents Mac 30 Windows 66 scaling documents copying 82 scanner glass cleaning 87, 98, 186 scanni
T TCP/IP operating systems supported 36 technical support online 245 telephones receiving faxes from 105, 130 telephones, connecting extra 105 telephones, downstream sending faxes from 128 temperature specifications 248 text, troubleshooting 211 tips iii tone-dialing 112 toner loose, troubleshooting 210 redistributing 163 scatter, troubleshooting 212 smeared, troubleshooting 210 specks, troubleshooting 209 toner cartridges memory chips 239 non-HP 237 recycling 251 warranty 236 transparencies printing (Windo
280 Index ENWW
