HP LaserJet M1130/M1210 MFP User Guide

Solve image-quality problems
Print-quality examples
General print-quality issues
The following examples depict letter-size paper that has passed through the product short-edge-first. These
examples illustrate problems that would affect all of the pages that you print. The topics that follow list the
typical cause and solution for each of these examples.
Problem Cause Solution
Print is light or faded.
The paper might not meet HP specifications. Use paper that meets HP specifications.
The print cartridge might be defective or low. If
you use a non-HP print cartridge, no messages
appear on the product control panel.
Replace the print cartridge.
If the print cartridge is not low or empty,
inspect the toner roller to see if the roller is
damaged. If it is, replace the print cartridge.
If the whole page is light, the print density
adjustment is too light or EconoMode might be
turned on.
Adjust the print density, and disable
EconoMode in the printer driver.
Toner specks appear.
The paper might not meet HP specifications. Use paper that meets HP specifications.
The paper path might need cleaning. Clean the paper path.
Dropouts appear.
A single sheet of paper might be defective. Try reprinting the job.
The moisture content of the paper is uneven or
the paper has moist spots on its surface.
Try different paper, such as high-quality
paper that is intended for laser printers.
The paper lot is flawed. The manufacturing
processes can cause some areas to reject
toner.
The print cartridge might be defective or low. Replace the print cartridge.
If the error persists, contact HP. See
www.hp.com/support/ljm1130series or
www.hp.com/support/ljm1210series or the
support flyer that came in the product box.
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