TOPSHOT LASERJET PRO M275 Software Technical Reference
HP TopShot LaserJet Pro M275 Software Technical Reference
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Table of contents 1 Document and product basics ...................................................................................................................... 1 Purpose and scope .............................................................................................................................. 2 Software availability and localization .................................................................................................... 3 Printing-system software on the Web .................
Access print drivers .......................................................................... 14 Help system ...................................................................................... 16 Incompatible print settings messages .............................................. 16 Advanced tab features ...................................................................... 18 Printing Shortcuts tab features ......................................................... 21 Paper/Quality tab features ........
Color Usage Log ............................................................................... 82 Event Log page ................................................................................ 82 System tab ........................................................................................................ 83 Device Information page ................................................................... 83 Paper Setup page .............................................................................
Use the software CD to remove the product software ..................................................... 118 Remove the print driver by using the Windows Add or Remove Programs feature ......... 121 Uninstall the print driver by using the Server Properties feature ..................................... 123 3 Mac software and utilities .......................................................................................................................... 125 Software installation methods ...................
5 Engineering details ..................................................................................................................................... 171 Introduction ....................................................................................................................................... 171 Network Diagnostic Utility (NDU) ..................................................................................................... 172 Printer Diagnostic Utility (PDU) ...........................
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List of tables Table 1-1 Software CD supported languages .................................................................................................... 4 Table 1-2 Supported print driver languages ....................................................................................................... 6 Table 1-3 Installer component languages .......................................................................................................... 7 Table 1-4 Documentation languages ............
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List of figures Figure 2-1 Incompatible print settings warning ................................................................................................ 17 Figure 2-2 Incompatible Print Settings dialog .................................................................................................. 17 Figure 2-3 Advanced tab .................................................................................................................................. 18 Figure 2-4 Printing Shortcuts tab ........
Figure 2-33 HP Device Toolbox, System tab – Service page .......................................................................... 86 Figure 2-34 HP Device Toolbox, System tab — Save and Restore page ........................................................ 86 Figure 2-35 HP Device Toolbox, System tab – Product Security page ............................................................ 87 Figure 2-36 HP Device Toolbox, Print tab – Printing page ................................................................
Figure 2-74 Software installation — Product Configuration screen ............................................................... 113 Figure 2-75 Software installation — Finish screen ......................................................................................... 114 Figure 2-76 HP Uninstaller utility — Uninstall button ..................................................................................... 116 Figure 2-77 HP Uninstaller utility — Reboot Now button ....................................
Figure 3-29 Mac network installation — Select Device screen ...................................................................... 148 Figure 3-30 Mac network installation — Installation Options screen ............................................................. 149 Figure 3-31 Mac network installation — Password popup ............................................................................. 149 Figure 3-32 Mac network installation — Progress bar ........................................................
1 ENWW Document and product basics ● Purpose and scope ● Software availability and localization 1
Purpose and scope This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the product. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.
Software availability and localization This section provides information about the availability of the product printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers. Printing-system software on the Web All software that is contained on the installation CD is also available on the Web. Web deployment is the preferred method for obtaining the latest software.
● Prerequisites ● Setup ● Utilities ● x64 The Utilities folder contains the files to run these stand-alone utilities: ● FileToEmail ● LogAnalyzer.exe ● Scrubber CD versions and language support The product printing-system software CD is available with the following components and languages.
Table 1-1 Software CD supported languages (continued) ENWW Language Two-letter abbreviation HP-preferred name File designation Norwegian NO Norsk NOWW Polish PL Polski PLWW Portuguese PT Portugues PTWW Romanian RO Romanian ROWW Russian RU Russian RUWW Serbian SR Serbian SRWW Simplified Chinese ZHCN Simplified Chinese ZHCN Slovak SK Slovak SKWW Slovenian SL Slovenian SLWW Spanish ES Espanol ESWW Swedish SV Svenska SVWW Thai TH Thai THWW Traditional Chines
Driver languages The product provides driver support in the following languages.
Installer languages The product provides installer component support in the following languages.
Documentation languages The product provides documentation in the following languages.
2 Windows software description and installation Introduction The product comes with software and installers for Microsoft Windows and Apple Computer, Inc., Mac systems. Linux and UNIX systems are supported, and software is available on the Web. For information about specific system installers, drivers, and components, see the section that corresponds to that system. For information about Mac software, see Mac software and utilities on page 125.
Install overview The printing-system software CD contains the product software. For all supported operating systems, each install option presents a series of screens that guide you through the installation process. Software installation types for Windows The installer guides the installation, whether you are configuring a direct-connected or a networkconnected product. The installer additionally detects hardware and network connections, and helps guide the installation.
CD installation and HP Smart Install installation ● Supported operating systems for Windows ● Software installation types for Windows Supported operating systems for Windows The product comes with software for the following Windows operating systems: ● Windows 7 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows Server 2003 (32-bit, Service Pack 3) ● Windows Server 2008 (32-bit and 64-bit) Software installation types for Windows The product
Installation for software components from the Web Supported operating systems for Windows The product comes with software for the following Windows operating systems: ● Windows 7 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows XP (32-bit, Service Pack 2) ● Windows Server 2003 (32-bit, Service Pack 3) ● Windows Server 2008 (32-bit and 64-bit) Software installation types for Windows The product printing-system software can be installed in the following ways: ● CD Setup.
HP LaserJet software components for Windows Installer The Installer is a Windows–only software component that provides an installer for the driver files, connects the product to the user's PC, installs software components, launches configuration utilities, and provides links to web sites or documentation. Uninstaller The uninstall program removes files and folders that were installed when the printing-system software was originally installed on the computer.
NOTE: For a list of HP TopShot LaserJet Pro M275 print drivers, updated HP printing-system software, and product-support information, go to: http://www.hp.com/go/LJColorMFPM200_software or http://www.hp.com/go/ LJColorMFPM200_software The Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7 operating systems support the HP PCL 6, PCL 5 Universal Print Driver, and PS Emulation Universal Print Drivers.
You can control the drivers directly from the Printers folder. Here you have access to two sets of driver tabs: the Printing Preferences tabs and the Properties tabs. The settings that you make on the Printing Preferences driver tabs control the driver default settings for each user profile. Installable options can be configured in Properties driver tabs. Printing Preferences driver tabs The Printing Preferences driver tabs change the default settings that are used across all software programs.
The following Printer Properties print-driver tabs are available: ● General ● Sharing ● Ports ● Advanced ● Color Management ● Security ● Device Settings ● About Help system The HP PCL 6 print driver includes a full-featured Help system to provide assistance with printing and configuration options. ● Right-click a feature or control. A pop-up Help window appears. ● Click a feature or control, and then press the F1 key. The Help window for the currently selected control appears.
Figure 2-1 Incompatible print settings warning If you click the OK button, the Incompatible Print Settings dialog appears. Figure 2-2 Incompatible Print Settings dialog To resolve the conflicting settings, click the Restore my previous settings option, and then click the OK button. The driver resets the conflicting control back to its previous state. If you want to keep the conflicting setting, click the Keep this setting, and I will change it later option, and then click the OK button.
Advanced tab features NOTE: The Advanced tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 15, Use the Advanced tab to change the layout of printed pages.
Paper/Output The Paper/Output setting contains the following controls: ● Copy Count setting ● Collated selection Copy Count Use this control to set the number of copies to print. Collated Use this control to collate printed copies. Graphic The Graphic setting contains the following controls: ● Image Color Management settings ● True Type Font settings Image Color Management This control lists the available Image Color Management (ICM) options used for printing color graphics.
Advanced Printing Features When the Advanced Printing Features setting is Enabled, metafile spooling is turned on and Finishing tab options such as Page Order, Booklet Layout, and Pages per Sheet are available, depending on the product. Enhanced metafile spooling is used to greatly reduce the amount of time that elapses between a request to print (initiated by a software program) and the return of control to the software program by the operating system.
When this option is selected, you must use one of the following settings: ● ◦ Auto (the default setting) ◦ Optimize for Raster ◦ Optimize for Text and Vector Alternative Letterhead Mode Alternative Letterhead Mode feature affects the way you load letterhead or preprinted paper. This setting is turned off by default. When selected, this option eliminates the need to flip or reload letterhead or preprinted paper in a tray, whether you are printing on one or both sides of the sheet.
Figure 2-4 Printing Shortcuts tab The Printing Shortcuts tab saves commonly used driver settings under a shortcut name.
General Everyday Printing When General Everyday Printing is selected, the following controls are available: ● Paper sizes: ● Paper source: ● Paper type: ● Print on both sides: ● Pages per sheet: ● Color options: When options other than the defaults are selected, the Save as... and Reset buttons become active. Click Save as... to create a custom printing shortcut. Click Reset to change customized settings back to the default settings.
● Envelope Monarch ● Envelope B5 ● Envelope C5 ● Envelope DL Paper source The following options are available: ● Automatically Select (default) ● Printer auto select ● Manual Feed in Tray 1 ● Tray 1 Paper type The following options are available: 24 ● Unspecified (default) ● Plain ● HP EcoSMART Lite ● HP LaserJet 90g ● HP Color Laser Matte 105g ● HP Premium Choice Matte 120g ● HP Cover Matte 200g ● HP Matte Photo 200g ● HP Premium Presentation Glossy 120g ● HP Brochure G
● Heavy Glossy 111-130g ● Extra Heavy Glossy 131-175g ● Card Glossy 176-220g ● Color Laser Transparency ● Labels ● Letterhead ● Envelope ● Heavy Envelope ● Preprinted ● Prepunched ● Colored ● Bond ● Recycled ● Rough ● Heavy Rough ● HP Tough Paper Print on both sides The following options are available: ● No (default) ● Yes, Flip Over ● Yes, Flip Up Pages per sheet The following options are available: ENWW ● 1 page per sheet (default) ● 2 pages per sheet ● 4 pages
Color options The following options are available: ● Color (default) ● Black & White Factory Defaults The Factory Defaults are as follows: ● Paper sizes: Letter (This setting changes according to country/region.
Labels These settings are automatically selected: ● Paper sizes: Letter (This setting changes according to country/region.) ● Paper source: Automatically Select ● Paper type: Labels ● Color options: Color Transparencies These settings are automatically selected: ● Paper sizes: Letter (This setting changes according to country/region.
Use the Paper/Quality tab to specify paper size, type, and source. You can also use this tab to specify different paper selections for the front cover, first page, other pages, last page, and back cover of the document. The following figure shows the Paper/Quality tab.
● Paper type ● Special pages Paper sizes The Paper sizes setting is a drop-down menu that lists all of the supported paper sizes. When you move the mouse over the dimensions label, the mouse cursor changes from an arrow to a gloved hand. Click the dimensions label to toggle between English and metric units.
If you type a new name into the Name text box, but then do not click Save, you can change the width and height values without losing the name. However, if you close the dialog box without clicking Save, any unsaved name or size values are lost without warning. Paper size The width and height values can be changed by typing numeric strings into the edit boxes in the Paper Size group box.
Paper type The Paper type drop-down menu shows the first few paper types that the product supports and an entry for More. Clicking More opens the Type Is dialog box. Click the + next to Type Is and its subcategories to view all of the paper types that the product supports, listed in the following categories.
● ◦ HP Brochure Glossy 200g ◦ Card Glossy 176-220g Other ◦ Color Laser Transparency ◦ Labels ◦ Letterhead ◦ Envelope ◦ Heavy Envelope ◦ Preprinted ◦ Prepunched ◦ Colored ◦ Rough ◦ Heavy Rough ◦ HP Tough Paper The default setting is Unspecified. No mechanism exists for manually adding custom paper types through the driver. Use HP Web Jetadmin to add custom paper types.
Use the Covers options to include a blank or preprinted cover on a document, or to include a front/ back cover from a source tray that is different from the one used for the remainder of the document. The following are the Covers options: ● Add a blank or preprinted cover: Select which cover is customized: Front, Back, or Both. ● Paper source: The Paper source setting specifies the source tray to use for adding a front and/ or back cover to the document.
● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over the document preview image, the mouse cursor changes from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image. Print Quality The Print Quality group box contains the following control: ● ● Gloss Level drop down menu Gloss Level drop down menu Use this control to select print quality.
Figure 2-6 Effects tab The Effects tab contains the following controls: ● Resizing Options ● Document preview image ● Watermarks Resizing Options The Resizing Options group box consists of the following controls: ● Actual size (default) ● Print document on ● Scale to fit ● % of actual size Actual size Actual size is the default setting. It prints the document without changing the document size.
Print document on Click the Print document on option to format the document for one paper size and then print the document on a different paper size, with or without scaling the image to fit the new paper size. The Print document on control is disabled by either of the following conditions: ● The % of actual size value is not 100. ● The Pages per sheet value (on the Finishing tab) is not 1. When Print Document On is selected, the drop-down menu shows the paper sizes on which you can print.
The following settings disable % of actual size: ● Print document on (on the Effects tab) is selected ● Pages per sheet (on the Finishing tab) is not 1 Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up.
Watermarks are applied to logical pages. For example, when Pages per sheet is set to "4" and First page only is turned off, four watermarks appear on the physical page (one on each logical page). Click Edit, and the Watermark Details dialog box appears. The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes. Click OK to accept all of the changes that are made in the Watermark Details dialog box.
Message Angle Use the controls in the Message Angle group box to print the watermark in different orientations on the page. All settings center the watermark string within the page; the selection of a particular setting affects only the angle of the string placement. The following settings are available: ● Diagonal. This is the default setting. Select this setting to place the text along a line that spans the lower-left to upper-right corners of the page. ● Horizontal.
◦ Medium ◦ Medium dark ◦ Dark ◦ Very dark ◦ Darkest These values represent the intensity of the gray that is used. Select Light to produce a lightly saturated gray watermark. Select Lightest to produce the lightest shade of watermark. Select Darkest to produce a black watermark. ● Size Font sizes from 1 to 999 points are available from the Size menu. The default point size is language-dependent.
Finishing tab features NOTE: The Finishing tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 15. Use the Finishing tab to print booklets and control the paper output. The following figure shows the Finishing tab.
● Booklet layout ● Pages per sheet ● Print page borders ● Page order Print on both sides (manually) The default setting for the Print on both sides (manually) option is off (not selected).
● Colored ● Rough NOTE: To make the Print on Both Sides (manually) check box available in the document options, select the Allow Manual Duplexing option on the Device Settings tab in the print-driver Properties tab set. Cardstock paper can be manually printed on the second side, but no change occurs to the print mode. Transparencies and labels should never be manually printed on the second side. To print a multiple-page document, follow these steps: 1.
Flip pages up Use the Flip pages up check box to specify the duplex-binding option. By default, the Flip pages up check box is not available. It is available only when Print on both sides is selected. The following table demonstrates the results of selecting this check box, depending on the paper orientation selected on the Finishing tab.
A booklet is a print job that places two pages on each side of a sheet that can then be folded into a booklet that is half the size of the paper. Use the Booklet layout drop-down menu on the Finishing tab to control booklet settings. Print a booklet 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. Click the Print on Both Sides (Manually) check box. 5.
● Left, then Down ● Down, then Left Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up.
Figure 2-9 Color tab The Color tab contains the following sets of controls: ● ● Color Options ● Color Themes ● Document preview image ● HP EasyColor NOTE: Color Options and Color Themes settings are only available when HP EasyColor is not selected. Color Options Use the Color Options group box to adjust the independent color controls. The settings affect the print job color rendering and print quality.
● Settings button (Click this button to open the Color Settings dialog box.) ● Print in Grayscale check box Automatic Use the Automatic option for color settings that automatically fine-tune the printed output. The Automatic color settings provide high-quality output while maintaining product performance for most color printing needs. Manual To change the color settings, select the Manual option, and then click the Settings button. The Color Settings dialog box appears.
● Maximum is the most aggressive trapping setting. Adaptive halftoning is on for this setting. ● Off turns off both trapping and adaptive halftoning. Halftone Halftone options affect the resolution and clarity of the color output. It is possible to select halftone settings for text, graphics, and photographs independently. The two halftone options are Smooth and Detail. ● The Smooth option provides better results for large, solid-filled print areas.
(W3C). Colors are matched to optimize the RGB colors on the screen and to provide vivid images and graphics. Photo (sRGB) Select Photo (sRGB) to enhance documents in which the content is mainly bitmap images, such as .GIF or .eps files. This setting instructs the product to use the best color matching for rendering sRGB bitmap images. This setting affects only raster data; it has no effect on text or vector-based graphics. Using glossy paper in combination with this setting provides the maximum enhancement.
arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image. HP EasyColor The HP EasyColor feature automatically improves mixed-content documents that are printed from Microsoft Office programs. By default, the HP EasyColor check box is checked. Services tab features NOTE: The Services tab is located on the Printing Preferences tab set. For information about how to access these tabs, see Printing Preferences driver tabs on page 15.
Internet Services The Internet Services group box contains the Select a destination drop-down menu with the following selections: ● Online diagnostic tools. Download diagnostic tools ● Support and troubleshooting. This is the main Web site for HP TopShot LaserJet Pro M275 product support. ● Product manuals. View or download product manuals. ● Check for driver updates. Automatically check your print drivers to see whether the correct and most up-to-date print drivers are installed.
● Font Substitution Table ● Installable Options Form to Tray Assignment A network administrator can use Form to Tray Assignment to specify the paper size in each input tray. The product supports more than one source of paper. You can assign a form (which defines the paper size and margins) to each paper source. When a form is matched to a source, you can select the form when you print. The product prints from the tray to which that form is assigned.
Installing external fonts Follow these steps to install external fonts. 1. In Windows 7, click the Start button, and then click the Devices and Printers item. In Windows Vista, Windows XP, and Windows Server 2003, click the Start button, and then click the Printers item. In Windows Server 2008, click the Start button, click the Settings item, and then click the Printers and Faxes item. 2. Right-click the name of the product. 3. Click Printer Properties. 4. Click the Device Settings tab. 5.
Installable Options Items under Installable Options are automatically populated and their default settings are set when the driver is installed. The product has printing options that you can install and configure in this section. The following controls are available: ● Allow Manual Duplexing ● ● Job Separator Allow Manual Duplexing Select the Allow Manual Duplexing item to print on both sides of any supported size and most types of paper (except transparencies, envelopes, and labels).
Figure 2-12 About tab The About tab lists driver installation file names and their version numbers. The About tab also indicates whether the driver was autoconfigured, whether administrator preferences were set, the date the driver was last configured, and whether the configuration is autoconfigured or userconfigured. The About button is also available on most driver screens. The About button provides a driver version number and creation date.
Table 2-3 Automatic discovery and driver configuration through bidirectional communication1 1 Connection type Add Printer Wizard install Common installer Network Yes Yes Direct connection No Yes The table applies to Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7.
Table 2-4 EAC availability in Microsoft Windows and Microsoft Share Method Connection type Microsoft Share1 2000 XP 2000/XP host with 2000/XP client/ Windows Server 2008/ Windows Vista TCP/IP x x x IPX/SPX x x x TCP/IP (HP) x x x TCP/IP (MS) x x x IPX/SPX (HP) x x x TCP/IP x x x IPX/SPX x x x TCP/IP (HP) x x x TCP/IP (MS) x x x IPX/SPX (HP) x x x USB Network Jetdirect Standard Add Printer Direct connect Parallel USB Network Jetdirect Standard 1 This col
Update Now If you have modified the configuration of the HP TopShot LaserJet Pro M275 product since installation, the driver can be automatically updated with the new configuration in environments that support bidirectional communication. Use the Update Now feature to automatically reflect the new configuration in the driver.
HP Driver Configuration is most beneficial when configuring print drivers for multiple workstations or print servers for print queues that share the same configuration. Two types of features can be configured: ● Product settings ● Printing-preferences settings The driver is configured to match the product hardware so that access to all of the product accessories through the driver is enabled correctly (for example, for duplexing units and additional input trays).
◦ Windows Server 2008 ◦ Windows Vista (Business and Enterprise Editions) The HP Web Jetadmin print management features are supported by the following: ● ◦ Windows XP Professional (with Service Pack 2 or higher) ◦ Windows Server 2003 HP Driver Deployment Utility. The HP Driver Deployment Utility (HP DDU) was created to simplify the deployment of print drivers onto a client computer. It is a simple utility that packages the print-driver files, and the code needed to deploy them, into two files: an .
Table 2-6 Operating systems that support HP Driver Preconfiguration (continued) Driver Windows XP Windows Server 2003 Windows Server 2008 Windows Vista Windows 7 Mac OS X v10.5 and later Linux HP PS Universal Print Driver Yes Yes Yes Yes Yes NA NA 1 NA: Not applicable; the driver is not supported in this operating system.
● Wingdings ● Courier New ● Times New Roman Default fonts The following default fonts are installed through a full (Easy) installation of the printing-system software. Table 2-7 Default fonts ENWW Font name Font style File name Albertus Extra Bold Regular ALBR85W.TTF Albertus Medium Regular ALBR55W.TTF Antique Olive Regular OLVR55W.TTF Antique Olive Bold OLVR75W.TTF Antique Olive Italic OLVR56W.TTF CG Omega Regular CGOR45W.TTF CG Omega Bold CGOR65W.
Table 2-7 Default fonts (continued) 64 Font name Font style File name Helvetica Bold Oblique HELR66W.TTF Helvetica Narrow Regular HELR47W.TTF Helvetica Narrow Bold HELR67W.TTF Helvetica Narrow Bold Oblique HELR68W.TTF Helvetica Narrow Oblique HELR48W.TTF Helvetica Oblique HELR46W.TTF ITC Avant Garde Gothic Book AVGR45W.TTF ITC Avant Garde Gothic Book Oblique AVGR46W.TTF ITC Avant Garde Gothic Demi Regular AVGR65W.TTF ITC Avant Garde Gothic Demi Oblique AVGR66W.
Table 2-7 Default fonts (continued) Font name Font style File name Times Roman TIMR45W.TTF Univers Bold UNVR65W.TTF Univers Bold Italic UNVR66W.TTF Univers Condensed Bold UNVR67W.TTF Univers Condensed Bold Italic UNVR68W.TTF Univers Condensed Medium UNVR57W.TTF Univers Condensed Medium Italic UNVR58W.TTF Univers Medium UNVR55W.TTF Univers Medium Italic UNVR56W.TTF Ninety-two additional PS emulation fonts are also available on the CD.
Table 2-8 Additional PS emulation fonts (continued) 66 Font name Font style File name ClarendonPS Bold PS_12968.TTF Cooper Black Regular PS_10369.TTF Cooper Black Italic PS_10370.TTF Copperplate32bc Regular PS_14514.TTF Copperplate33bc Regular PS_14515.TTF CoronetPS Italic PS_10249.TTF Eurostile Regular PS_10267.TTF Eurostile Bold Regular PS_10268.TTF Eurostile ExtendedTwo Bold PS_14512.TTF Eurostile ExtendedTwo Regular PS_14511.TTF Geneva Regular PS_24509.
Table 2-8 Additional PS emulation fonts (continued) ENWW Font name Font style File name Hoefler Text Italic PS_24520.TTF Hoefler Text Ornaments Regular PS_24523.TTF Joanna MT Regular PS_14503.TTF Joanna MT Bold PS_14505.TTF Joanna MT Bold Italic PS_14506.TTF Joanna MT Italic PS_14504.TTF Letter Gothic Italic PS_13778.TTF Letter GothicPS Regular PS_13777.TTF Letter GothicPS Bold PS_13779.TTF Letter GothicPS Bold Italic PS_13780.TTF Lubalin Graph Regular PS_12675.
Table 2-8 Additional PS emulation fonts (continued) Font name Font style File name Univers 47 CondensedLight Bold PS_14030.TTF Univers 47 CondensedLight Bold Italic PS_14040.TTF Univers 55 Regular PS_14021.TTF Univers 55 Italic PS_14022.TTF Univers 57 Condensed Regular PS_14029.TTF Univers 57 Condensed Italic PS_14039.TTF Univers ExtendedPS Bold PS_13548.TTF Univers ExtendedPS Regular PS_13547.TTF Univers ExtendedPS Bold Italic PS_14481.TTF Univers ExtendedPS Italic PS_14480.
● .PDF ● .TIFF (both regular and compressed) Convert a scanned document into editable text by using the Readiris software. The following editable text file types are supported in Readiris: ● .BMP ● .DCA ● .DOC ● .DW ● .HTM ● .MM ● .PDF ● .RTF ● .TXT ● .WP ● .WPS ● .WS ● .WS2 The HP Scan software uses a simple user interface with a list of shortcuts, a Restore Defaults button, an Advanced Settings link, a Create New Shortcut link, and a Scan button.
The list contains any user-defined destinations, and the following default destination options: ● Save as PDF ● Save as JPEG ● Save as Object (PNG) ● E-mail as PDF ● E-mail as JPEG ● E-mail as Object (PNG) ● Everyday Scan After you select a destination, click Scan to start the scan. Every time the HP Scan software is used, an HPPSCAN6.LOG file is generated in the current user's temporary directory. The HPPSCAN6.
Scan settings The following table shows the available scan settings. Table 2-10 Available scan settings Option Scan settings Resolution ● 75 dpi NOTE: Scanning at higher resolution requires longer scan times and more memory. ● 100 dpi ● 200 dpi ● 300 dpi ● Black and White (1 bit) ● Grayscale (8 bit) ● Color (24 bit) ● Portable Network Graphics (*.png) ● Adobe PDF (*.pdf) ● JPEG (*.jpg,) ● Windows Bitmap (*.bmp) ● TIFF (*.tif) ● Entire Scan Area ● Letter (8.
Advanced Scan Settings Click the Advanced Settings link to open the Advanced Settings dialog box, where you can create, change, or delete the destination options that are available. Figure 2-14 Advanced Scan Settings Scan tab On the Scan tab you can adjust the following settings: ● ● 72 Scan Size ◦ Entire Scan Area ◦ Letter (8.5 x 11 inches) ◦ A4 (240 x 297 mm) ◦ 3.5 x 5 in (9 x 13 cm) ◦ 4 x 6 in (10 x 15 cm) ◦ 5 x 7 in (13 x 18 cm) ◦ 8 x 10 in (20 x 25 cm) ◦ Custom...
● Resolution ◦ 75 dpi ◦ 100 dpi ◦ 200 dpi ◦ 300 dpi ● Scan preview selection ● Lighten/Darken ● ◦ Brightness ◦ Contrast Item Type ◦ Document ◦ Photo ◦ 3D Object ● Auto Crop selection ● Auto Deskew selection Figure 2-15 Advanced Scan Settings File tab On the File tab, you can adjust the following settings: ● ENWW File Type ◦ TIFF (.tif) ◦ Bitmap (.
◦ JPEG (.jpg) ◦ PDF (.pdf) ◦ PNG (.
WIA driver WIA is another way to scan an image directly into a software program. WIA uses Microsoft software to scan, instead of the HP Scan software. NOTE: The WIA driver does not support duplex scanning. Generally, a software program is WIA-compliant if it has a command such as Picture/From Scanner or Camera in the Insert or File menu. If you are unsure whether the program is WIA-compliant, see the software program Help or documentation. Start the scan from within the WIA-compliant program.
To change the way the HP Update program runs, use the following steps: 1. Click Start. 2. Click All Programs. 3. Click the HP folder. 4. Click the HP Update icon to start the HP Update program. 5. In the HP Update window, click the Settings button. 6. In the Settings menu, you can change how often the HP Update program checks for updates. Help & Learn Center The HP Help & Learn Center and other documentation are on the CD that came with the product or in the HP Program folder on your computer.
LaserJet toner cartridges. This software was developed for home, micro, and small business environments. ● Customer downloads the HP Toner Authentication software from HP.com and installs it on his or her PC. ● The software checks to see if the printer needs software or firmware upgrades ◦ ● Software or firmware upgrades can be installed by the customer. The software checks the e-labels on the toner cartridges and displays the results.
78 ● Home tab ● System tab ● Print tab ● Networking tab ● HP Web Services tab ● HP Smart Install tab Chapter 2 Windows software description and installation ENWW
Home tab Use the Home tab to access and print detailed information regarding product and supply status, product configuration, network configuration, and usage. The Home tab contains the following pages: ● Device Status ● Supplies Status ● Device Configuration page ● Network Summary page ● Reports ● Color Usage Log ● Event Log page Device Status The Device Status page shows product status messages. The Device Status page also contains some pertinent product information and settings.
Supplies Status The Supplies Status page shows the status of all of the product supplies, including the print cartridges. Figure 2-20 HP Device Toolbox, Home tab – Supplies Status page Device Configuration page The Device Configuration page shows the values of all of the settings that are available in the product. The contents of this page are consistent with the configuration page that the firmware generates.
Network Summary page The Network Summary page contains information about the network and its enabled features. Figure 2-22 HP Device Toolbox, Home tab – Network Summary page Reports Use the Reports page to print the internal special pages the device generates.
● PS Font List ● Demo Page Figure 2-23 HP Device Toolbox, Home tab – Reports page Color Usage Log Click the Color Usage Log tab to: ● Find the Product Name and Serial Number, which are listed under the Product Info subheading. ● Check the number of print jobs stored, which is listed under the Usage Totals subheading. The log also includes information about how much color the product has used. ● Delete the currently stored Color Usage Log information by clicking Clear Job Log.
System tab Use the System tab to view and change settings for the following features: ● Device Information page ● Paper Setup page ● Print Quality page ● EcoSMART Console page ● Print Density page ● Paper Types page ● System Setup page ● Service page ● Save and Restore page ● Product Security page Device Information page The Device Information page contains identifying information about the product: ● Device Description.
Paper Setup page Use Paper Setup page to configure the paper-setup settings for the product. Change the default settings by clicking the black arrow next to each option and highlighting the selection. Figure 2-27 HP Device Toolbox, System tab – Paper Setup page Print Quality page Use the Print Quality page to change the print quality defaults for the product.
Print Density page Use the Print Density page to control the print density of each print cartridge on the product. Figure 2-30 HP Device Toolbox, System tab – Print Density page Paper Types page Use the Paper Types page to set the default paper type settings for the product.
System Setup page Use the System Setup page to change settings on the product such as Jam Recovery and Auto Continue. Figure 2-32 HP Device Toolbox, System tab – System Setup page Service page Use the Service page to start the cleaning mode procedure on the product. Figure 2-33 HP Device Toolbox, System tab – Service page Save and Restore page Use the Save and Restore page to save, load, or restore device settings.
Product Security page Use Product Security page to set or change the administrator password. Figure 2-35 HP Device Toolbox, System tab – Product Security page Print tab ● Printing ● PCL5 ● PostScript Printing Use the Printing page to change the printing defaults for the product. Figure 2-36 HP Device Toolbox, Print tab – Printing page PCL5 Use the PCL5 page to change the PCL defaults for the product.
If Print PostScript errors is set to On, the product will print multiple pages of PostScript characters when an error is encountered. If Print PostScript errors is set to Off (default), the product suppresses this printing behavior. Figure 2-38 HP Device Toolbox, Print tab – PostScript page Networking tab Use the Networking tab to view and change settings for the network connection and communication with the product.
Network Summary The Network Summary page contains all the information about the network and its enabled features. Figure 2-39 HP Device Toolbox, Networking tab – Network Summary page IPv4 Configuration Use the IPv4 Configuration pane to modify settings for basic TCP/IPv4 Network configuration. If Automatic IP is configured, the Manual IP address configuration settings are disabled, but the values for these settings are still displayed if they have been set.
IPv6 Configuration The IPv6 Configuration page shows the status of the IPv6 network configuration settings. This page is read-only and no settings can be modified here. Up to seven IPv6 addresses can be shown on this page, depending upon the automatic configuration of the networking firmware. All available IPv6 addresses are shown.
Wireless Direct Setup Use the Wireless Direct Setup page to enable devices within wireless range to connect to the product and print. Figure 2-43 HP Device Toolbox, Networking tab — Wireless Direct Setup page Network Identification Use the Network Identification pane to configure the Host name and Domain name(s) used to identify the product on the network. The values for Host name and Domain names are retrieved from the firmware, and displayed on this pane.
Table 2-11 Network Identification pane – Text Entities (continued) Text Entity Disabled status Domain name (IPv6) Disabled if configured by DHCPv6 Bonjour Service name Disabled if Bonjour is disabled Figure 2-44 HP Device Toolbox, Networking tab – Network Identification page Advanced page Use the Advanced page to configure the enabled settings and other settings, such as link speed, for the product.
You may also use the Certificates page to upload a Certificate Authority (CA) certificate to verify the e-mail server's certificate, for increased security Figure 2-46 HP Device Toolbox, Networking tab — Certificates page HTTPS Enforcement page Use the HTTPS Enforcement page to securely manage the network device using a Web browser and the HTTPS protocol.
HP Web Services tab Web Services Setup page Use the Web Services Setup page to enable or disable the HP Web Services feature. Figure 2-49 HP Device Toolbox, Web Services Setup page Proxy Settings page Use the Proxy Settings page to set the HP Web Services proxy server.
HP Smart Install tab Use the HP Smart Install tab to enable or disable the HP Smart Install installation method. Figure 2-51 HP Device Toolbox, HP Smart Install tab HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within your intranet, and it should be installed only on the network administrator’s computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.
At the time of the invitation, about two weeks after installation, full disclosure of the information to be communicated is provided. Participation is entirely voluntary, and the impact on processing and connection speeds is negligible. Personal information is never sent to HP unless permission is given. Figure 2-52 Welcome screen To participate in the study, click the Participate button. To be reminded later about the opportunity to participate, click the Remind me later button.
Online product registration When the product has been successfully installed and configured, and when an active Internet connection exists, you can select the option to register the product with HP on the final installation screen. The following Product Registration screen is provided for registration information.
Detailed Windows installation instructions The dialog boxes shown here appear in the Windows XP Professional installation sequence. The order and appearance of dialog boxes can vary among operating systems. Use the Recommended installation with HP Smart Install or the CD NOTE: If HP Smart Install does not start automatically, AutoPlay might be disabled on your computer. Browse to the computer and double-click the HP Smart Install CD drive. Double-click the Setup.
2. Click the I have reviewed and accept the installation agreements check box, and then click the Next button. Wait a few minutes while the program sets up, and then the Software Install screen appears. Figure 2-55 HP Smart Install — Software Install screen 3. Select a connection type option on the Connection Type screen, based on how the product connects to the computer. NOTE: If you are installing a base unit (which does not have a network connection option), this screen does not appear.
● For USB-connected products, follow these steps: ▲ Connect the product to the computer when prompted at the Connect the Product screen. The installer program opens a progress bar as it automatically starts the software installation.
● For wired network connected products, follow these steps: a. Select the Connect through a wired network option. Figure 2-58 Software installation — Connection Type screen for wired network installation b. If the product's network settings are not known, select the Automatically find my product on the network option. c. If the product's networking settings are known, enter either the product's host name, IP address, or hardware address. NOTE: d.
e. A list of products is displayed on the Network Product(s) Found screen. Select the product to install and then click the Next button Figure 2-59 Software installation — Network Product(s) Found screen ● For wireless network connected products, follow these steps: a. Select the Connect through a wireless network option, and then click the Next button.
b. In the Wireless Network(s) Found screen, select the correct network, and then click the Next button. Figure 2-61 Software installation — Wireless Network(s) Found screen for wireless connected installation NOTE: If the correct network does not appear, click the Search Again button, or click the I do not see my wireless network. I will specify it manually. check box and manually enter the network information.
c. In the Wireless Network Setup screen, provide the wireless network security key, and then click the Next button.
4. When the installation completes, the Finish screen appears. Figure 2-63 Software installation — Finish screen 5. ● Open the HP ePrint Center by checking the Open the HP ePrint Center web site check box. ● Register the product with HP by selecting the Register the product with HP check box. click the Finish button to complete the product installation.
NOTE: You can return to the previous dialog box by clicking the Back button, or exit the printingsystem software installation by clicking the Cancel button. 1. Close all programs. 2. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the installation program in the same language. If the installer program has not started after 30 seconds, complete these steps: 3. a.
4. Select Click here for more install options to customize the software components that are installed with the product. When you have finished customizing the installation, click the Next button to continue to the Connection Type screen. Figure 2-65 Software Installation — Customize software installation 5. Select a connection type option on the Connection Type screen, based on how the product connects to the computer.
● For USB-connected products, follow these steps: ▲ Connect the product to the computer when prompted at the Connect the Product screen. The installer program opens a progress bar as it automatically starts the software installation.
● For wired network connected products, follow these steps: a. Select the Connect through a wired network option. Figure 2-68 Software installation — Connection Type screen for network connected installation b. If the product's network settings are not known, select the Automatically find my product on the network option. c. If the product's networking settings are known, enter either the product's host name, IP address, or hardware address. NOTE: d.
e. A list of products is displayed on the Network Product(s) Found screen. Select the product to install and then click the Next button Figure 2-69 Software installation — Network Product(s) Found screen ● For wireless network connected products, follow these steps: a. Select the Connect through a wireless network option, and then click the Next button.
b. The installer program prompts you to connect the USB cable, momentarily, between the computer and the product. Connect the cable and the installer program continues automatically.
c. In the Wireless Network(s) Found screen, select the correct network, and then click the Next button. Figure 2-72 Software installation — Wireless Network(s) Found screen for wireless connected installation NOTE: If the correct network does not appear, click the Search Again button, or click the I do not see my wireless network. I will specify it manually. check box and manually enter the network information.
d. In the Wireless Network Setup screen, provide the wireless network security key, and then click the Next button. Figure 2-73 Software installation — Wireless Network Setup screen for wireless connected installation 6. When the installation completes, the Product Configuration screen appears. Figure 2-74 Software installation — Product Configuration screen ENWW ● Make this product the default printer by selecting the Set as default printer check box.
Click the Next button to continue. Figure 2-75 Software installation — Finish screen 7. 114 ● Open the HP ePrint Center by checking the Open the HP ePrint Center web site check box. ● Register the product with HP by selecting the Register the product with HP check box. Click the Finish button to complete the product installation.
Point-and Print installation Use the following information to install a print driver by using the Microsoft Point-and-Print feature when you do not connect directly to the product on the network. Point-and-Print is a Microsoft term that describes a two-step print driver installation process. The first step is to install a shared print driver on a network print server. The second step is to "point" to the print server from a network client so that the client can use the print driver.
Remove Windows software NOTE: If the print driver was installed by using the HP Driver Installation Utility, follow the instructions in the Remove the print driver by using the Windows Add or Remove Programs feature on page 121. If the driver was installed using the Add Printer Wizard, follow the instructions in the Uninstall the print driver by using the Server Properties feature on page 123.
3. Click the Uninstall button to begin the removal process. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button.
Use the software CD to remove the product software The installer program on the software CD includes a utility to remove the product software 1. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the installation program in the same language. If the installer program has not started after 30 seconds, complete these steps: a. On the Start menu, click the Run option. b.
2. Click the Uninstall option, and then click the Next button. Figure 2-80 Software installation — Uninstall option selected 3. Click the Uninstall button, and then follow the onscreen instructions to complete the process.
4. Click the Uninstall button to begin the removal process. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button.
Remove the print driver by using the Windows Add or Remove Programs feature If the print driver was installed by the HP Driver Installation Utility (HP DIU), perform the following to uninstall the driver: NOTE: You do not need the printing-system software CD to use this uninstall method. NOTE: To uninstall the software, you must log on with Administrator privileges. 1. Close all programs. 2. Complete one of the following steps.
4. The HP Driver Uninstall Utility launches. Click the Uninstall button to start the uninstall process. Click Cancel to exit the HP Uninstall Utility. Figure 2-85 HP Driver Uninstall Utility screen 5. When the removal is complete, you will be prompted to reboot the computer. De-select the checkbox to reboot at a later time.
Uninstall the print driver by using the Server Properties feature If the print driver was installed by the Add Printer Wizard, perform the following to uninstall the driver: NOTE: ENWW To uninstall the software, you must log on with Administrator privileges. 1. Close all programs. 2. On the Start menu, do one of the following steps: ● Windows XP and Windows Server 2003: Click the Settings item, and then open the Printers and Faxes item.
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3 ENWW Mac software and utilities ● Software installation methods ● Install the Mac printing-system software ● Remove the printing-system software from Mac operating systems 125
Software installation methods CD installation Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5 and 10.6 NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For Mac OS X 10.6, Intel Core Processor Macs are supported.
and to allow the user to select between the various print options and settings. An HP-supplied Mac printer configuration utility is provided, which allows the user to access the HP Embedded Web Server (HP EWS) for additional configuration and product status monitoring.
A PPD file and printing dialog extension (PDE) for a printer are bound to a printer queue when the queue is created. HP USB EWS Gateway For network-connected printers, the EWS can be accessed directly by typing the network IP address or DNS name of the product into the Web browser. HP USB EWS Gateway software, which is automatically installed, allows a Web browser to access the product’s EWS if the product is connected using a USB cable.
HP Utility toolbar Figure 3-2 HP Utility toolbar The HP Utility toolbar includes the following controls. ● Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers pane at the left side of the screen. ● All Settings: Click this button to return to HP Utility main page. ● Applications: Click this button to manage which HP tools or utilities appear in the Dock. ● HP Support: Click this button to open a browser and go to the HP support Web site for the product.
Device Information In the Information And Support section, click the Device Information icon to find the product Service ID (if assigned), the firmware version (FW Version), and the Serial Number. Figure 3-4 Device Information screen The product configuration page shows other settings; click the View Configuration Page button. Color Usage In the Information And Support section of the HP Utility, click the Color Usage icon to open a screen and print a color-usage log.
File Upload In the Information And Support section, click the File Upload icon to open the File Upload screen. Figure 3-6 File Upload screen The File Upload command is supported for file types that can be sent directly to the product without first being opened through a software program. Some files can be uploaded to the product, but some cannot. Documents in the following file formats can be printed by using a command line.
Upload Fonts In the Information And Support section, click the Upload Fonts icon to gain access to fonts that you can upload to the product. Figure 3-7 Upload Fonts screen The drop-down menu in the Upload Fonts pane has the following options: 132 ● Memory. Fonts that are available in the product memory are listed. ● Disk. Select this option to show any fonts that are installed on the product hard disk or flash disk. By default, no fonts are stored on either of these disks.
Trays Configuration Use the Trays Configuration screen to change paper size and type for each of the trays installed on the product. Figure 3-8 Trays Configuration screen 1. In the Printer Settings section, click the Trays Configuration icon. 2. To change the paper type, select a tray and then select a different paper type in the Default Media Type drop-down menu. 3. To change the paper size, select a tray and then select a different paper size in the Default Media Size drop-down menu. 4.
Click the Configuration drop-down menu, to modify the following settings: ● DHCP ● BootP ● Manual You can also use this screen to modify the following settings: ● Host Name ● IP Address ● Subnet Mask ● Default Gateway To save new settings, click the Apply Now button. To view and change other network settings, click the Other Settings button. If a user name and password have been set, you might need to obtain them from an IT administrator. For more information, see the HP EWS online help.
Additional Settings In the Printer Settings section, click the Additional Settings icon to open the HP EWS. Figure 3-11 Additional Settings screen To open the HP EWS, click the Open Embedded Web Server button. For information about HP EWS settings, consult the HP EWS online help. Message Center In the Information section, click the Message Center icon to open the Message Center screen. The screen shows any error events that have occurred with the product.
Supported print drivers for Mac The HP installer provides Postscript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Mac computers. The PPDs, in combination with the Apple postscript print drivers, provide access to device features. Use the Apple postscript print driver that comes with the computer.
General installation for Mac operating systems 1. If you are connecting the product to a network, connect the network cable to the network port. If you are connecting the product to a computer by using the USB cable, connect the USB cable. 2. Insert the Mac printing-system software CD into the CD-ROM drive.
4. The Overview screen is the first screen to open. Click the Continue button to proceed. Figure 3-13 Mac USB installation — Overview screen 5. In the License screen, select the correct language in the drop-down box, read the license agreement, and then click the Continue button.
6. In the pop-up that opens, click the Agree button to confirm that you accept the license agreement. Figure 3-15 Mac USB installation — License pop-up 7. In the HP ePrint Offer screen, click the check box to install ePrint software, or clear it to decline the software. Click the Continue button.
8. In the Select Device screen, select the product to be installed, and then click the Continue button. Figure 3-17 Mac USB installation — Select Device screen If the product does not appear, make sure that the USB connection is correct, click the My device is not listed button, click the Continue button, select the product software to be installed, and then click the Continue button.
9. In the Installation Options screen, select which components to install and then click the Install button to perform the software installation. Figure 3-18 Mac USB installation — Installation Options screen 10. In the Password popup that opens, enter the user name and password, and then click the OK button.
11. The installer program shows a progress bar as the installation process starts. This process can take several minutes. Figure 3-20 Mac USB installation — Progress bar 12. In the Setup Assistant screen, you can click the More Info button or click the check box to learn more about optional software. There is also an HP Online Privacy Statement link. To proceed, click the Continue button.
13. In the Wireless Setup screen, make sure that the Configure your device for a wireless network check box is clear, and then click the Continue button. In the popup that opens, click the Continue button.
14. The installer program automatically performs the Printer Queue setup and then opens the Web Registration screen: Click the Register button, or click the Register later check box, and then click Continue. Figure 3-23 Mac USB installation — Web Registration screen 144 ● If you clicked the Register button, the installation program opens the HP registration program. Provide the necessary information.
15. When the installation completes, the Summary screen appears. Click the OK button to close the installer program. Figure 3-24 Mac USB installation — Summary screen Detailed Mac installation for a network connection 1. Close all programs. 2. Connect the network cable between the product and the network, and make sure that the product is turned on. 3. Insert the printing system software CD into the Mac CD-ROM drive.
4. The Overview screen is the first screen to open. Click the Continue button to proceed. Figure 3-25 Mac network installation — Overview screen 5. In the License screen, select the correct language in the drop-down box, read the license agreement, and then click the Continue button.
6. In the pop-up that appears, click the Agree button to confirm that you accept the license agreement. Figure 3-27 Mac network installation — License pop-up 7. In the HP ePrint Offer screen, click the check box to install ePrint software, or clear it to decline the software. Click the Continue button.
8. In the Select Device screen, select the product to be installed, and then click the Continue button. Figure 3-29 Mac network installation — Select Device screen If the product does not appear, make sure that the USB connection is correct, click the My device is not listed button, click the Continue button, select the product software to be installed, and then click the Continue button.
9. In the Installation Options screen, select which components to install and then click the Install button to perform the software installation. Figure 3-30 Mac network installation — Installation Options screen 10. In the password popup that opens, enter the user name and password, and then click the OK button.
11. The installer program shows a progress bar as the installation process starts. This process can take several minutes. Figure 3-32 Mac network installation — Progress bar 12. In the Setup screen, you can click More Info button or click the check box to learn more about optional software. There is also an HP Online Privacy Statement link. Otherwise, click the Continue button.
13. In the Printer Queue screen, click the Add Printer button. Figure 3-34 Mac network installation — Printer Queue screen 14. In the Add Printer screen, select the product, and then click the Add button. Figure 3-35 Mac network installation — Add Printer screen 15. The installation program returns to the Printer Queue screen. Click the Continue button.
16. In the Web Registration screen, click the Register button, or click the Register later check box, and then click Continue. Figure 3-36 Mac network installation — Web Registration screen 152 ● If you clicked the Register button, the installation program opens the HP registration program. Provide the necessary information. ● If you clicked the Register later check box and then clicked the Continue button, a popup appears for confirmation that you want to register at a later time.
17. When the installation completes, the Summary screen appears. Click the OK button to close the installer program. Figure 3-37 Mac network installation — Summary screen Detailed Mac installation for a wireless network connection 1. Close all programs. 2. Connect the network cable between the product and the network, and make sure that the product is turned on. 3. Insert the printing system software CD into the Mac CD-ROM drive.
4. The Overview screen is the first screen to open. Click the Continue button to proceed. Figure 3-38 Mac network installation — Overview screen 5. In the License screen, select the correct language in the drop-down box, read the license agreement, and then click the Continue button.
6. In the pop-up that appears, click the Agree button to confirm that you accept the license agreement. Figure 3-40 Mac network installation — License pop-up 7. In the HP ePrint Offer screen, click the check box to install ePrint software, or clear it to decline the software. Click the Continue button.
8. In the Select Device screen, select the product to be installed, and then click the Continue button. Figure 3-42 Mac network installation — Select Device screen If the product does not appear, make sure that the USB connection is correct, click the My device is not listed check box, click the Continue button, select the product software to be installed, and then click the Continue button.
9. In the Installation Options screen, select which components to install and then click the Install button to perform the software installation. Figure 3-43 Mac network installation — Installation Type screen 10. In the password popup that opens, enter the user name and password, and then click the OK button.
11. The installer program shows a progress bar as the installation process starts. This process can take several minutes. Figure 3-45 Mac network installation — Progress bar 12. In the Setup screen, you can click More Info button or click the check box to learn more about optional software. There is also an HP Online Privacy Statement link. To proceed, click the Continue button.
13. In the Printer Queue screen, click the Add Printer button. Figure 3-47 Mac network installation — Printer Queue screen 14. In the Add Printer screen, select the product, and then click the Add button. Figure 3-48 Mac network installation — Add Printer screen 15. The installation program returns to the Printer Queue screen. Click the Continue button.
16. In the Web Registration screen, click the Register button, or click the Register later check box, and then click Continue. Figure 3-49 Mac network installation — Web Registration screen 160 ● If you clicked the Register button, the installation program opens the HP registration program. Provide the necessary information. ● If you clicked the Register later check box and then clicked the Continue button, a popup appears for confirmation that you want to register at a later time.
17. When the installation completes, the Summary screen appears. Click the OK button to close the installer program. Figure 3-50 Mac network installation — Summary screen Setup instructions If you clicked the Skip Setup button during the initial installation process, you must set up the product manually.
3. If you are installing the product using a USB connection, verify that the product appears in the printer list. The Name column in the printer list should display the product name. If this is the case, the USB setup is complete. If the product does not appear, or if the correct information does not appear in the field, see Troubleshoot the product setup on page 162. If you are installing the product using a network connection, continue with the following steps. 4.
Remove the printing-system software from Mac operating systems 1. Open the Finder program. 2. Go to the Applications group, and then open the Hewlett-Packard item. 3. Double-click the HP Uninstalleritem. 4. In the Introduction screen, click the Continue button.
5. In the Select Device screen, select the product, and then click the Uninstall button.
6. In the password popup, provide a user name and password, and then click the OK button. Figure 3-53 Mac software removal — Password popup The HP Uninstaller shows a progress bar as the removal process begins.
7. When the process is completed, the Summary screen appears. Click the OK button to close the HP Uninstaller.
4 ENWW Linux, Unix and other ● Linux information ● Unix information 167
Linux information HPLIP (Hewlett-Packard Linux Imaging & Printing) is an HP-developed solution for printing, scanning, and faxing with HP inkjet and laser based printers in Linux, distributed under the MIT, BSD, and GPL license. HPLIP supports most HP printers and MFP’s sold over the past 20 years. More specifically, HPLIP currently supports Deskjet, Officejet, Photosmart, PSC, Business Inkjet and LaserJet products. For a complete list of supported devices, go to http://hplipopensource.
Unix information UNIX systems require a Model Script to set up the UNIX environment to be able to print to the printer. The HP LaserJet IIISi, or any generic HP LaserJet printer Model Script, should work. These files are written and provided by the individual UNIX vendor. Contact a UNIX Vendor to obtain copies of these files. For more information on Unix support, go to http://h20000.www2.hp.com/bizsupport/TechSupport/ Document.
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5 Engineering details Introduction This chapter presents engineering detail for the following topics: ENWW ● Network Diagnostic Utility (NDU) ● Printer Diagnostic Utility (PDU) ● SAP Printing ● Citrix ● Print troubleshooting Introduction 171
Network Diagnostic Utility (NDU) Network Diagnostic Utility is a downloadable tool to help identify and fix common problems when installing or using HP printers on your home network. The NDU guides you through the following troubleshooting steps: ● Identify network and Internet connection problems. ● Identify communication problems between the printer and the network. ● Check for required HP software to connect your printer over the network. ● Troubleshoot firewalls blocking communication.
Printer Diagnostic Utility (PDU) HP Print Diagnostic Utility is a downloadable tool created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing. To download the PDU, go to: http://h10025.www1.hp.
SAP Printing A device type is a configuration file for the SAP print driver that ensures proper functionality between the SAP data stream and the printer or output device where the data is sent. When a new printer is defined in the SAP environment, a device type must be specified to enable direct printing from the SAP applications to this new device. Device types are created for the HP LaserJet printer family on the basis of PCL5 and PostScript. For more information and to dowload the drivers, go to: www.
Citrix This chapter contains information on the following topics: ● Using the HP Universal Print Driver for Windows in Citrix environments ● The difference between the Citrix and HP UPDs Using the HP Universal Print Driver for Windows in Citrix environments The HP Universal Print Driver (UPD) for Windows is supported by HP in Citrix and Terminal Server environments. For more information go to http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-8465ENW.
2. ● The UPD dynamic mode UI will be displayed. The user can then select the desired printer. ● When the UPD print preferences UI is displayed, the user can click Cancel. If the HP UPD is installed as a driver on the Citrix or Terminal server and mapped to the dynamic mode UPD on the clients, the user must perform these steps prior to logging in to a Citrix session or published application: ● Open the Printers folder and select the dynamic mode UPD printer.
user settings of the client printers from the client. The auto-created printers using the HP UPD will have default print settings, such as print single-sided as default. HP and Citrix UPD recommendations Citrix UPD HP UPD Citrix MetaFrame XP FR 1, 2, 3 Available for Windows Clients only Best choice for printing to any client Citrix Presentation Server 3.0 Available for Windows Clients only Best choice for printing to any client Citrix Presentation Server 4.0/4.
Print troubleshooting Print-quality troubleshooting tools Repetitive image defects ruler If the product output has a consistent, repetitive defect, then use the table in this section to determine which part needs to be cleaned or replaced based on the measured distance between the repetitions of the defect. NOTE: Spots can be dark or white (dropouts), bands can be all shapes and sizes.
Index A accessories, automatic configuration 56 Advanced page, HP Device Toolbox (Windows) 92 autoconfiguration, driver support for 56 autoconfiguration, Enterprise about 57 Windows support 57 B bidirectional communication about 57 Enterprise AutoConfiguration 57 booklet printing Booklet Layout settings 44 C CD languages 4 Windows 3 CD-ROM installing Mac printing-system software 137 Color Color Options settings 47 Color Themes settings 49 Default (sRGB) setting 49 features, printer drivers 46 Neutral Gray
Send True Type as Bitmap, printer drivers 20 supported by Windows 62 True Type, printer drivers 19 Upload Fonts, HP Utility 132 upload, Configuration Settings menu 132 Windows 65 H help printer drivers 16 Home tab, HP Device Toolbox (Windows) 79 HP Device Toolbox accessing 77 HP Device Toolbox (Windows) Advanced page 92 Color Usage Log 82 Device Configuration page 80 Device Information page 83 Device Status page 79 Event Log page 82 Home tab 79 Network Summary page 81 Networking tab 88 Paper Handling page 8
N Network Summary page, HP Device Toolbox (Windows) 81 Networking tab, HP Device Toolbox (Windows) 88 networks HP Device Toolbox, accessing 77 HP Driver Configuration 59 Mac settings 133 Novell Netware operating systems Enterprise AutoConfiguration support 58 O OCR file types supported 69 operating systems Enterprise AutoConfiguration support 57 operating systems supported 126 operating systems Windows, supported 11, 12 Outlook 70 P paper adding custom types 32 Alternative Letterhead Mode 21 custom sizes 30
Printing Shortcuts tab contents 21 Raster Compression feature, Advanced tab 20 Resizing Options settings, Effects tab 35 Send True Type as Bitmap setting, Advanced tab 20 Services tab content 51 True Type font settings, Advanced tab 19 uninstall, Add/Remove Programs 121 uninstall, Server Properties 123 Watermarks settings, Effects tab 37 Printing Shortcuts tab paper size options 23 paper type options 24 printing-system software availability 3 printing-system software, install license agreement 106, 138, 146
