LASERJET ENTERPRISE 700 User Guide 2 3 M712
HP LaserJet Enterprise 700 M712 User Guide
Copyright and License Trademark Credits © 2012 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Product introduction ......................................................................................................... 1 Product comparison .................................................................................................................. 2 Product views .......................................................................................................................... 4 Product front-right view ..............................................................
Tray capacity and paper orientation .......................................................................... 30 Load Tray 1 ............................................................................................................ 31 Tray 2 and Tray 3 .................................................................................................................. 33 Tray capacity and paper orientation .......................................................................... 33 Load Tray 2 and Tray 3 .
Change the product configuration settings .................................................................. 63 Print tasks (Windows) ............................................................................................................. 64 Use a printing shortcut (Windows) ............................................................................. 64 Create printing shortcuts (Windows) ..........................................................................
Use Apple AirPrint ................................................................................................................ 102 Connect the product to AirPrint ............................................................................... 102 Find the product AirPrint name ................................................................................ 102 Print from AirPrint ..................................................................................................
Encryption support: HP High-Performance Secure Hard Disks ...................................... 124 Lock the formatter cage .......................................................................................... 124 Upgrade the product firmware ............................................................................................... 125 7 Solve problems ............................................................................................................. 127 Solve problems checklist .......
The product prints slowly ........................................................................................ 157 Solve easy-access USB printing problems ................................................................................ 158 The Retrieve From USB menu does not open when you insert the USB flash drive .......... 158 The file does not print from the USB flash drive .........................................................
1 ENWW Product introduction ● Product comparison ● Product views ● Control panel ● Product reports 1
Product comparison Paper handling M712n M712dn M712xh CF235A CF236A CF238A Tray 1 (100-sheet capacity) Tray 2 (250-sheet capacity) Tray 3 (250-sheet capacity) Optional Tray 4 (500-sheet capacity) Standard output bin (250-sheet capacity) Automatic duplex printing Connectivity Hi-Speed USB 2.
M712n M712dn M712xh CF235A CF236A CF238A Windows 7, 32-bit and 64-bit Windows 8, 32-bit and 64-bit NOTE: The software installer does not support the 64-bit version, but the print driver supports it. Windows 2003 Server SP1 or later, 32-bit and 64bit Windows 2008, 32-bit and 64-bit Windows 2008 R2, 64-bit Mac OS X 10.6, 10.7, and 10.
Product views Product front-right view 4 1 Output bin 2 Cartridge-door-release button 3 Output-bin extension 4 Tray 1 5 Formatter (contains the interface ports) 6 Right-side access door 7 Handles for lifting the product 8 500-sheet tray jam-access door 9 Handles for lifting the product 10 500-sheet tray (included with the M712xh model) 11 Tray 3 12 Tray 2 13 On/off button Chapter 1 Product introduction ENWW
Product front-left view ENWW 1 Hardware integration pocket (for connecting third-party devices) 2 Control panel 3 Easy-access USB port (for printing without a computer and for upgrading the firmware) 4 Handles for lifting the product 5 Handles for lifting the product 6 Lever to lock the 500-sheet tray to the product 7 Power connection 8 Duplexer (included with the M712dn and M712xh models) 9 Fuser jam-access cover Product views 5
Interface ports 6 1 Local area network (LAN) Ethernet (RJ-45) network port 2 Hi-Speed USB 2.
Serial number and model number location The serial number and model number are listed on an identification label located on the back of the product. The serial number contains information about the country/region of origin, the product version, production code, and the production number of the product.
Control panel Control-panel layout Use the control panel to obtain product and job status information and to configure the product.
Number 11 Button or light Ready light Function ● On: The product is online and ready to accept data to print. ● Off: The product cannot accept data because it is offline (paused) or has experienced an error. ● Blinking: The product is going offline. The product stops processing the current job and expels all of the active pages from the paper path.
Product reports Product reports provide details about the product and its current configuration. Use the following procedure to print the reports: 1. At the product control panel, press the Home 2. Open the following menus: 3. ● Administration ● Reports button. Select the name of the report you want to review, scroll up to the Print option, and then press the OK button to print the report.
2 ENWW Connect the product and install software ● Connect the product to a computer by using a USB cable and install the software (Windows) ● Connect the product to a network by using a network cable and install the software (Windows) ● Connect the product to a computer by using a USB cable and install the software (Mac OS X) ● Connect the product to a network by using a network cable and install the software (Mac OS X) 11
Connect the product to a computer by using a USB cable and install the software (Windows) This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). CAUTION: Do not connect the USB cable until the installation software prompts you to connect it. 1. Close all open programs on the computer. 2. Verify the product is in the Ready state.
ENWW 5. When the software prompts you, connect the USB cable to the product and the computer. 6. At the end of the installation, click the Finish button, or click the More Options button to install more software or configure basic digital sending features for the product. 7. Print a page from any program to make sure that the software is correctly installed.
Connect the product to a network by using a network cable and install the software (Windows) Configure the IP address 1. Make sure the product is turned on and that the Ready message displays on the product controlpanel display. 2. Connect the network cable to the product and to the network. 3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an IP address or host name for the product. 4.
e. Find the IP address on the Jetdirect page. Jetdirect Page HP Color LaserJet Page 1 5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually configure the IP address. Otherwise, the network configuration was successful. IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually configure the IP address. Install the software ENWW 1. Close all programs on the computer. 2. Install the software from the CD. 3.
Connect the product to a computer by using a USB cable and install the software (Mac OS X) This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). 1. Connect the USB cable to the product and the computer. 2. Verify the product is in the Ready state. NOTE: When the product is connected with a USB cable, the software installation process requires that the product is turned on and in the Ready state.
Connect the product to a network by using a network cable and install the software (Mac OS X) Configure the IP address 1. Make sure the product is turned on and that the Ready message displays on the product controlpanel display. 2. Connect the network cable to the product and to the network. 3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an IP address or host name for the product. 4.
e. Find the IP address on the Jetdirect page. Jetdirect Page HP Color LaserJet Page 1 5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually configure the IP address. Otherwise, the network configuration was successful. IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually configure the IP address. Install the software 1. Close all programs on the computer. 2. Install the software from the CD. 3.
If you are using Bonjour, complete the following steps: a. Click the Default Browser tab. b. Select the product from the list. The software verifies that the product is connected to the network. The Print Using field is automatically populated with the correct PPD for the product. NOTE: If you are on a network that has more than one product, print a configuration page and match the Bonjour Printer Name to the name on the list to identify the product that you are installing.
20 Chapter 2 Connect the product and install software ENWW
3 ENWW Input trays and output bins ● Supported paper sizes ● Supported paper types ● Configure trays ● Alternative letterhead mode ● Tray 1 ● Tray 2 and Tray 3 ● 500-sheet trays ● 3,500-sheet high-capacity tray ● Use paper output options 21
Supported paper sizes NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing. Table 3-1 Supported paper sizes Size and dimensions Tray 1 Tray 2 Tray 3 Optional 500-sheet trays 3,500-sheet high-capacity tray Automatic duplex printing Letter 279 x 216 mm (11 x 8.5 in) Letter Rotated 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) Executive 267 x 184 mm (10.5 x 7.3 in) Statement 216 x 140 mm (8.5 x 5.5 in) Oficio 8.5 x 13 216 x 330 mm (8.
Table 3-1 Supported paper sizes (continued) Size and dimensions Tray 1 Tray 2 Tray 3 Optional 500-sheet trays 3,500-sheet high-capacity tray Automatic duplex printing A4 297 x 210 mm (11.7 x 8.3 in) A4 Rotated 210 x 297 mm (8.3 x 11.7 in) A5 210 x 148 mm (8.3 x 5.8 in) A6 105 x 148 mm (4.1 x 5.8 in) RA3 305 x 430 mm (12 x 17 in) RA4 215 x 305 mm (8.5 x 12.0 in) SRA4 225 x 320 mm (8.9 x 12 in) B4 (JIS) 257 x 364 mm (10.1 x 14.3 in) B5 (JIS) 257 x 182 mm (10.1 x 7.2 in) B6 (JIS) 128 x 182 mm (5.0 x 7.
Table 3-1 Supported paper sizes (continued) Size and dimensions Tray 1 Tray 2 Tray 3 Optional 500-sheet trays 3,500-sheet high-capacity tray Automatic duplex printing 16K 195 x 270 mm 270 x 195 mm (10.6 x 7.7 in) 8K 260 x 368 mm 260 x 368 mm (10.2 x 14.5 in) 16K 184 x 260 mm 260 x 184 mm (10.2 x 7.2 in) 8K 273 x 394 mm 273 x 394 mm (10.8 x 16 in) 16K 197 x 273 mm 273 x 197 mm (10.8 x 7.8 in) Postcard (JIS) 100 x 148 mm (3.9 x 5.8 in) D Postcard (JIS) 148 x 200 mm (5.8 x 7.
Table 3-1 Supported paper sizes (continued) Size and dimensions Tray 1 Tray 2 Tray 3 Optional 500-sheet trays 3,500-sheet high-capacity tray Automatic duplex printing Custom 76 x 127 mm to 312 x 470 mm (3.0 x 5.0 in) to (12.3 x 18.5 in) Banner printing from Tray 1: Length from 470 mm to 508 mm (18.5 in to 20 in) Custom 148 x 210 mm to 364 x 297 mm (5.8 x 8.3 in) to (14.3 x 11.7 in) Custom 148 x 210 mm to 432 x 297 mm (5.8 x 8.3 in) to (17 x 12.
Supported paper types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ lj700M712. NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
Configure trays The product automatically prompts you to configure a tray for type and size in the following situations: ● When you load paper into the tray ● When you specify a particular tray or paper type for a print job through the print driver or a software program and the tray is not configured to match the print-job’s settings NOTE: The prompt does not display if you are printing from Tray 1, and Tray 1 is configured for the Any Size paper size and the Any Type paper type settings.
Configure a tray by using the control panel You can also configure the trays for type and size without a prompt from the product. 28 1. On the product control panel, press the Home 2. Open the Trays menu. 3. Highlight the paper size or type setting for the tray that you want to configure, and then press the OK button. 4. Highlight the paper size or paper type from the list of options, and then press the OK button. Chapter 3 Input trays and output bins button.
Alternative letterhead mode Use the Alternative Letterhead Mode feature so that you can load letterhead or preprinted paper into the tray the same way for all print or copy jobs, whether you are printing or copying to one side of the sheet of paper or to both sides. When using this mode, load paper the same way you would for automatic duplex printing. To use the feature, enable it by using the product control-panel menus.
Tray 1 Tray capacity and paper orientation To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators. Table 3-3 Tray 1 capacity Paper type Specifications Quantity Paper Range: Maximum stack height: 13 mm (0.
Load Tray 1 1. Open Tray 1. 2. Pull out the paper support. 3. For paper larger than Letter or A4 size, fold out the extension.
32 4. Slide the paper-width guides wider than the paper. 5. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximum-height indicators. 6. Adjust the paper-width guides so that they lightly touch the paper stack but do not bend the paper.
Tray 2 and Tray 3 Tray capacity and paper orientation To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.
Load Tray 2 and Tray 3 34 1. Open the tray. 2. Adjust the paper-guides to the correct paper size.
3. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 4. Close the tray.
500-sheet trays 500-sheet tray capacity and paper orientation To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.
Load the 500-sheet trays 1. Open the tray. 2 3 2. Adjust the paper-size guides to the correct paper size.
3. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 4. Close the tray.
3,500-sheet high-capacity tray 3,500-sheet high-capacity input capacity and paper orientation To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.
2. On each side, adjust the paper-size lever to the correct position for the paper you are using. 4 3. Load full reams of paper into each side of the tray. The right side holds 1,500 sheets of paper. The left side holds 2,000 sheets of paper. 4 NOTE: For best results, load full reams of paper. Avoid dividing reams into smaller sections. 4. Close the right and left sides of the tray.
Use paper output options Output bin The standard output bin collects paper face-down, in the correct order. The standard output bin holds up to 250 sheets of 75 g/m2 (20 lb) paper.
42 Chapter 3 Input trays and output bins ENWW
4 ENWW Parts, supplies, and accessories ● Order parts, accessories, and supplies ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● Print when a toner cartridge is at estimated end of life ● Enable or disable the Very Low Settings options from the control panel ● Customer self-repair parts ● Accessories ● Toner cartridge 43
Order parts, accessories, and supplies 44 Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Order using HP software The HP Embedded Web Server contains a link to the HP SureSupply Web site, which provides options for purchasing Original HP supplies.
HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured. NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not affect either the warranty to the customer or any HP support contract with the customer.
HP anticounterfeit Web site Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your toner cartridge might not be a genuine HP toner cartridge if you notice the following: 46 ● The supplies status page indicates that a non-HP supply is installed. ● You are experiencing a high number of problems with the cartridge.
Print when a toner cartridge is at estimated end of life ENWW Low This message displays when a supply is nearing the estimated end of its useful life. Very Low This message displays when a supply is at its estimated end of useful life. Print-quality problems can occur when using a supply that is at its estimated end of life.
Enable or disable the Very Low Settings options from the control panel You can enable or disable the default settings at any time, and you do not have to re-enable them when you install a new cartridge. 1. From the product control panel, press the Home 2. Open the following menus: 3. ● Administration ● Manage Supplies ● Supply Settings button. Open one of the following options: ● Black Cartridge ● Maintenance Kit 4. Select the Very Low Settings option. 5.
Customer self-repair parts The following customer self-repair parts are available for the product. ● Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP product warranty.
Table 4-1 Customer self-repair parts (continued) Item Description Self-replacement options Part number 3,500-sheet high-capacity input feeder right tray assembly Right tray for the 3,500-sheet highcapacity input feeder Mandatory CF235-60104 3,500-sheet tray roller kit Replacement pickup, feed, and separation rollers for the 3,500-sheet high-capacity input feeder Mandatory 5851-5011 Transfer-roller kit Replacement transfer roller Mandatory CF235-67910 Duplexer kit Optional duplexer kit Mand
Table 4-1 Customer self-repair parts (continued) Item Description Self-replacement options Part number Power cable 220V – 10A Replacement cable – UK/Asia Pacific Mandatory 8121-0739 Power cable 220V – 10A Replacement cable – Australia/New Zealand Mandatory 8121-0837 Power cable 220V – 10A Replacement cable – Israel Mandatory 8121-1004 Power cable 220V – 10A Replacement cable – Denmark Mandatory 8121-0733 Power cable 220V – 10A Replacement cable – South Africa Mandatory 8121-0737 Powe
Accessories 52 Item Description Part number 500-sheet tray and feeder unit Optional tray to increase paper capacity CF239A 1x500-sheet feeder, cabinet, and stand Optional tray to increase paper capacity CF243A 3x500-sheet feeder and stand Optional tray to increase paper capacity CF242A 3,500-sheet high-capacity input and stand Optional tray to increase paper capacity CF245A Duplex printing assembly Optional accessory to print on both sides of the paper CF240A HP Jetdirect print servers
Toner cartridge Toner-cartridge view 1 Imaging drum CAUTION: ENWW Do not touch the shutter or the surface of the roller. Doing so can damage the cartridge.
Toner-cartridge information Capacity Cartridge number Part number Standard-capacity replacement black toner cartridge 14A CF214A High-capacity replacement black toner cartridge 14X CF214X For more information about supplies, go to www.hp.com/go/learnaboutsupplies. The information contained herein is subject to change without notice. For the latest supplies information go to www.hp.com/go/lj700M712_manuals.
Replace the toner cartridge CAUTION: If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is on the toner-cartridge box. 1. Press the cartridge-door-release button. 2 3 2. Open the cartridge door.
3. Remove the used toner cartridge from the product. 2 3 4. Remove the new toner cartridge from the bag. Place the used toner cartridge in the bag for recycling. 5. Grasp the front and back of the toner cartridge, and distribute the toner by gently rocking the toner cartridge five or six times. CAUTION: Do not touch the shutter or the surface of the roller.
6. Remove the shipping tape from the new toner cartridge. Recycle the tape with the used toner cartridge. 7. Align the toner cartridge with the tracks inside the product, and insert the toner cartridge until it is firmly seated. 2 3 8. Close the cartridge door. After a short time, the control panel should display the Ready message.
58 Chapter 4 Parts, supplies, and accessories ENWW
5 ENWW Print ● Supported print drivers (Windows) ● Change print-job settings (Windows) ● Change print-job settings (Mac OS X) ● Print tasks (Windows) ● Print tasks (Mac OS X) ● Additional print tasks (Windows) ● Additional print tasks (Mac OS X) ● Store print jobs on the product ● Add a job-separator page (Windows) ● Use HP ePrint ● Use the HP ePrint Mobile Driver ● Use Apple AirPrint ● Use HP Smart Print (Windows) ● Use easy-access USB printing 59
Supported print drivers (Windows) Print drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). The following print drivers are available at www.hp.com/go/ lj700M712_software. HP PCL 6 driver HP UPD PS driver HP UPD PCL 5 HP UPD PCL 6 ● Provided as the default driver on the in-box CD. This driver is automatically installed unless you select a different one.
proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time. The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.
Change print-job settings (Windows) Change the settings for all print jobs until the software program is closed The steps can vary; this procedure is most common. 1. From the software program, select the Print option. 2. Select the product, and then click Properties or Preferences. Change the default settings for all print jobs 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes.
Change print-job settings (Mac OS X) Change the settings for all print jobs until the software program is closed 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then open a menu for which you want to change the print settings. 4. For each menu, select the print settings that you want to change. 5.
Print tasks (Windows) Use a printing shortcut (Windows) 64 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab.
4. Select one of the shortcuts. Click the OK button to close the Document Properties dialog box. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the print driver. 5. In the Print dialog box, click the OK button to print the job.
Create printing shortcuts (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost.
5. Select the print options for the new shortcut. 6. Click the Save As button.
68 7. Enter a name for the shortcut, and then click the OK button. 8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job.
Automatically print on both sides (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
70 4. Select the Print on both sides check box. Click the OK button to close the Document Properties dialog box. 5. In the Print dialog box, click the OK button to print the job.
Manually print on both sides (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job.
72 5. Retrieve the printed stack from the output bin, and place it with the printed-side facing down in Tray 1. 6. If prompted, touch the appropriate control panel button to continue.
Print multiple pages per sheet (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the number of pages per sheet from the Pages per sheet drop-down list.
74 5. Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close the Document Properties dialog box. 6. In the Print dialog box, click the OK button to print the job.
Select the page orientation (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option. Click the OK button to close the Document Properties dialog box. 5. 76 In the Print dialog box, click the OK button to print the job.
Select the paper type (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option.
78 5. Expand the list of Type is: options. 6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and click the OK button. 8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job.
Print the first or last page on different paper (Windows) 80 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. In the Special pages area, click the Print pages on different paper option, and then click the Settings button.
5. In the Pages in document area, select either the First or Last option. 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add button. 7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page.
82 8. Click the OK button. 9. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job.
Scale a document to fit page size (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab.
4. Select the Print document on option, and then select a size from the drop-down list. Click the OK button to close the Document Properties dialog box. 5. 84 In the Print dialog box, click the OK button to print the job.
Create a booklet (Windows) 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides check box.
5. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet. Click the OK button to close the Document Properties dialog box. 6. 86 In the Print dialog box, click the OK button to print the job.
Print tasks (Mac OS X) Use a printing preset (Mac OS X) 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3. In the Presets menu, select the printing preset. 4. Click the Print button. NOTE: To use print-driver default settings, select the standard option. Create a printing preset (Mac OS X) Use printing presets to save the current print settings for reuse. 1. Click the File menu, and then click the Print option. 2.
5. Click the Print button. 6. Go to the product, and remove any blank paper that is in Tray 1. 7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input tray. 8. If prompted, press the appropriate control panel button to continue. Print multiple pages per sheet (Mac OS X) 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu.
Print a cover page (Mac OS X) 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Cover Page menu. 4. Select where to print the cover page. Click either the Before Document button or the After Document button. 5. In the Cover Page Type menu, select the message that you want to print on the cover page.
Additional print tasks (Windows) Cancel a print job (Windows) NOTE: If the print job is too far into the printing process, you might not have the option to cancel it. 1. 2. If the print job is currently printing, cancel it from the product control panel by following this procedure: a. On the product control panel, press the Stop b. The product asks you to confirm the deletion. Press the OK button. button. You can also cancel a print job from a software program or a print queue.
3. Click the Paper/Quality tab. 4. Click the Custom button. 5. Type a name for the custom size and specify the dimensions. ● The width is the short edge of the paper. ● The length is the long edge of the paper. 6. Click the Save button, and then click the Close button. 7. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job. Print watermarks (Windows) 1. From the software program, select the Print option. 2.
Additional print tasks (Mac OS X) Cancel a print job (Mac OS X) NOTE: If the print job is too far into the printing process, you might not have the option to cancel it. 1. 2. If the print job is currently printing, cancel it from the product control panel by following this procedure: a. On the product control panel, press the Stop b. The product asks you to confirm the deletion. Press the OK button. button. You can also cancel a print job from a software program or a print queue.
Print watermarks (Mac OS X) ENWW 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the product. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Watermarks menu. 4. From the Mode menu, select the Watermark option. 5. From the Pages drop-down list, select whether to print the watermark on all pages or on the first page only. 6.
Store print jobs on the product Create a stored job (Windows) You can store jobs on the product so you can print them at any time. 94 1. From the software program, select the Print option. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Job Storage tab.
4. Select a Job Storage Mode option. ● Proof and Hold: Print and proof one copy of a job and then print more copies. ● Personal Job: The job does not print until you request it at the product control panel. For this job-storage mode, you can select one of the Make Job Private/ Secure options. If you assign a personal identification number (PIN) to the job, you must provide the required PIN at the control panel. If you encrypt the job, you must provide the required password at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job name. Select which option to use if another stored job already has that name: 6. ● Use Job Name + (1-99): Append a unique number to the end of the job name. ● Replace Existing File: Overwrite the existing stored job with the new one. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job.
5. ● Quick Copy: Print the requested number of copies of a job and then store a copy of the job in the product memory so you can print it again later. ● Stored Job: Store a job on the product and allow other users to print the job at any time. If you assign a personal identification number (PIN) to the job, the person who prints the job must provide the required PIN at the control panel. To use a custom user name or job name, click the Custom button, and then enter the user name or the job name.
98 5. If the job is private or encrypted, enter the PIN or the password, and then press the OK button. 6. Highlight the Delete option, and then press the OK button.
Add a job-separator page (Windows) The product can insert a blank page at the beginning of each print job to make sorting jobs easier. NOTE: The following procedure turns on this setting for all print jobs. 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes. Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.
Use HP ePrint Use HP ePrint to print a document by sending it as an email attachment to the product's email address from any email-enabled device. NOTE: The product must be connected to a network and have Internet access to use HP ePrint. 1. To use HP ePrint, you must first enable HP Web Services. a. Type the product IP address into the address line of a Web browser to open the HP Embedded Web Server. b. Click the HP Web Services tab. c. Select the option to enable Web Services.
Use the HP ePrint Mobile Driver The HP ePrint Mobile Driver makes it easy to print from a desktop or laptop computer to any HP ePrintcapable product. After installing the driver, open the Print option from within your application, and then select HP ePrint Mobile from the installed printers list. This single driver makes it easy to find HP ePrint-enabled products that are registered to your ePrintCenter account.
Use Apple AirPrint Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print wirelessly to the product from an iPad (iOS 4.2 or later), iPhone (3GS or later), or iPod touch (third generation or later) in the following applications: ● Mail ● Photos ● Safari ● iBooks ● Select third-party applications Connect the product to AirPrint To use AirPrint, the product must be connected to the same wireless network as the Apple device.
3. Select the product. 4. Tap the Print button. Change the AirPrint product name 1. In a supported Web browser on your computer, enter the product IP address or host name in the address/URL field to open the HP Embedded Web Server. 2. Click the Networking tab, click the TCP/IP Settings option, and then click the Network Identification option. 3. In the Bonjour Service Name field, type a new name. 4. Click the Apply button. Solve AirPrint problems Verify the product supports AirPrint. Go to www.
Make sure the Apple products meet these specifications. Verify the product is configured so it wakes from Sleep mode whenever it receives a print job. 104 Chapter 5 Print ● Apple iOS 4.2 or later ● iPhone with 3GS or later ● iPad with iOS 4.2 or later ● iPod Touch third generation or later 1. In a supported Web browser on your computer, enter the product IP address or host name in the address/URL field to open the HP Embedded Web Server. 2.
Use HP Smart Print (Windows) Use HP Smart Print to print a particular section of a Web site. You can remove headers, footers, and advertisements, so you minimize waste. The application automatically selects the section of the Web page that you most likely want to print. You can edit the selected area before you print. Download HP Smart Print from this Web site: www.hp.com/go/smartweb. NOTE: HP Smart Print is compatible with Windows browsers only.
Use easy-access USB printing This product features easy-access USB printing, so you can quickly print files from the product control panel without sending them from a computer. The product accepts standard USB flash drives in the USB port on the front of the product. You can print the following types of files: ● .pdf ● .prn ● .pcl ● .ps ● .cht Before you can use this feature, you must enable the USB port. Use the following procedure to enable the port from the product control-panel menus: 1.
Print easy-access USB documents 1. Insert the USB flash drive into the USB port on the left side of the product control panel. NOTE: You might need to remove the cover from the USB port. 2. The USB storage device detected screen opens. Select the OK option to access the USB device. 3. Highlight the name of the document that you want to print. 4. To adjust the number of copies, use the arrow keys to change the quantity. 5. Press the OK button to print the document.
108 Chapter 5 Print ENWW
6 ENWW Manage the product ● Configure IP network settings ● HP Embedded Web Server ● HP Utility (Mac OS X) ● Use HP Web Jetadmin software ● Economy settings ● Product security features ● Upgrade the product firmware 109
Configure IP network settings Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP print drivers. Go to Microsoft at www.microsoft.com. View or change network settings Use the HP Embedded Web Server to view or change IP configuration settings. 1. Print a configuration page, and locate the IP address. ● If you are using IPv4, the IP address contains only digits. It has this format: xxx.xxx.xxx.
6. Select the first field to open a keypad. Enter the correct digits for the field, and then press the OK button. 7. Repeat the process for each field, and then press the OK button. Manually configure IPv6 TCP/IP parameters from the control panel Use the control-panel Administration menus to manually set an IPv6 address. 1. On the product control panel, press the Home 2.
HP Embedded Web Server Use the HP Embedded Web Server to view product status, configure product network settings, and to manage printing functions from your computer instead of from the product control panel.
2. c. Select the Print or View option. d. Find the IP address or host name on the Jetdirect page. In a supported Web browser on your computer, enter the product IP address or host name in the address/URL field. HP Embedded Web Server features Information tab Table 6-1 HP Embedded Web Server Information tab Menu Description Device Status Shows the product status and shows the estimated life remaining of HP supplies. The page also shows the type and size of paper set for each tray.
Table 6-2 HP Embedded Web Server General tab (continued) Menu Description Control Panel Administration Menu Shows the menu structure of the Administration menu on the control panel. AutoSend Configure the product to send automated emails regarding product configuration and supplies to specific email addresses. Edit Other Links Add or customize a link to another Web site. This link displays in the Other Links area on all HP Embedded Web Server pages.
Troubleshooting tab Table 6-4 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Select from a variety of reports and tests to help solve problems with the product. Retrieve Diagnostic Data Export product information to a file that can be useful for detailed problem analysis. NOTE: This item is available only if an administrator password is set from the Security tab. Firmware Upgrade Download and install product firmware upgrade files.
Networking tab Use the Networking tab to configure and secure network settings for the product when it is connected to an IP-based network. This tab does not display if the product is connected to other types of networks. Other Links list NOTE: You can configure which links display in the Other Links list by using the Edit Other Links menu on the General tab. The following are the default links.
HP Utility (Mac OS X) HP Utility is a software program that provides access to the product in Mac OS X. You can use HP Utility when the product uses a USB cable or is connected to a TCP/IP-based network. Open HP Utility From the Finder, click Applications, click Utilities, and then click HP Utility. If HP Utility is not included in the Utilities list, use the following procedure to open it: 1.
Menu Item Description Commands Sends special characters or print commands to the product after the print job. NOTE: This option is available only after you open the View menu and select the Show Advanced Options item. Printer Settings 118 Supplies Management Configures how the product should behave when supplies are nearing the end of their estimated life. Trays Configuration Changes the default tray settings. Output Devices Manages settings for optional output accessories.
Use HP Web Jetadmin software HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.
Economy settings Print with EconoMode This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner, which might extend the life of the toner cartridge. However, using EconoMode can also reduce print quality. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge.
● Energy Settings ● Sleep Timer Settings 3. Open the Sleep Mode/Auto Off After menu, and then use the keypad to set the appropriate time. Press the OK button. 4. Open the Sleep Mode/Auto Off Timer menu, and select the Enabled option. Press the OK button. NOTE: The sleep-mode default time is 45 minutes. NOTE: When the product is in sleep mode, the power-button light flashes. Set the sleep schedule NOTE: You must configure the date and time settings before you can use the Sleep Schedule feature. 1.
8. 9. Open the following menus: ● General Settings ● Energy Settings ● Sleep Schedule Select the Add option, and then select the type of event to schedule: Wake or Sleep. 10. Configure the following settings: ● Time ● Event Days 11. To save the changes, press the OK button.
Product security features Security statements The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting. The site provides links to white papers and FAQ documents about security features.
5. Enter the password in the New Password field, and then enter it again in the Verify password field. NOTE: If you are changing an existing password, you must first enter the existing password in the Old Password field. 6. Click the Apply button. Make note of the password and store it in a safe place. Encryption support: HP High-Performance Secure Hard Disks The hard disk provides hardware-based encryption so you can securely store sensitive data without impacting product performance.
Upgrade the product firmware Software and firmware upgrades and installation instructions for this product are available at www.hp.com/support/lj700M712. Click Support & Drivers, click the operating system, and then select the download for the product.
126 Chapter 6 Manage the product ENWW
7 ENWW Solve problems ● Solve problems checklist ● Factors that affect product performance ● Restore factory-set defaults ● Control-panel help ● Paper feeds incorrectly or becomes jammed ● Clear jams ● Change jam recovery ● Improve print quality ● The product does not print or it prints slowly ● Solve easy-access USB printing problems ● Solve USB connection problems ● Solve wired network problems ● Solve product software problems (Windows) ● Solve product software problems (Mac
Solve problems checklist Follow these steps when trying to solve a problem with the product. 1. If the control panel is blank or black, complete these steps: a. Check the power cable. b. Check that the power is turned on. c. Make sure that the line voltage is correct for the product power configuration. (See the label that is on the back of the product for voltage requirements.
If the page prints correctly, then the product hardware is working. The problem is with the computer you are using, with the print driver, or with the program. 6. Verify that you have installed the print driver for this product. Check the program to make sure that you are using the print driver for this product. The print driver is on the CD that came with the product. You can also download the print driver from this Web site: www.hp.com/go/ lj700M712_software. 7.
Factors that affect product performance Several factors affect the time it takes to print a job: 130 ● Maximum product speed, measured in pages per minute (ppm) ● The use of special paper (such as transparencies, heavy paper, and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of the computer you are using ● The USB connection ● The product I/O configuration ● The network operating system and configuration (if applicable) ● The p
Restore factory-set defaults 1. On the product control panel, press the Home 2. Open the following menus: 3. ENWW ● Administration ● General Settings ● Restore Factory Settings button. Select one or more categories of settings from the list, and then select the Reset option, and then press the OK button.
Control-panel help The product has a built-in Help system that explains how to use each screen. To open the Help system, press the Help button on the control panel. For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by pressing the arrow buttons on the control panel. For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.
Paper feeds incorrectly or becomes jammed ● The product does not pick up paper ● The product picks up multiple sheets of paper ● Prevent paper jams The product does not pick up paper If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load the tray with the correct size of paper for your job. 3. Make sure the paper size and type are set correctly on the product control panel. 4.
Prevent paper jams To reduce the number of paper jams, try these solutions. 134 1. Use only paper that meets HP specifications for this product. 2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package. 3. Use paper that has not previously been printed or copied on. 4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. 5.
Clear jams Jam locations 2 3 4 1 Duplexer 2 Fuser jam-access door 3 Output bin 4 Top cover (access to the toner cartridge) 5 Tray 1 6 Tray 2 jam-access door 7 Jam-access for the 500-sheet input tray Auto-navigation for clearing jams The auto-navigation feature assists you in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the product displays instructions for the next step until you have completed all steps in the procedure.
Clear jams in the output-bin area 1. If paper is visible from the output bin, grasp the leading edge and remove it. 2 3 Clear jams in Tray 1 1. 136 Slowly pull the jammed paper out of the product.
Clear jams in Tray 2 or Tray 3 1. Open the right-side access door. If the jammed page is visible, gently pull it out of the product. 2 3 2. If you were not able to clear the jam by using the right-side access door, slide the tray out of the product. 3. Remove any damaged paper from the tray.
4. If the edge of the paper is visible in the feed area, slowly pull the paper toward the left side and then out of the product. NOTE: Do not force the paper if it will not move easily. If the paper is stuck in a tray, try removing it through the tray above (if applicable) or through the toner-cartridge area. 3 5. Close the tray. NOTE: Before replacing the tray, make sure the paper is flat in the tray at all four corners and below the tabs on the guides. 6. Close the right-side access door.
Clear jams in the 500-sheet trays 1. Open the right-side access door and the 500sheet tray jam-access door. 2 3 4 2. Remove the 500-sheet tray. 2 3 3. If the edge of the paper is visible in the feed area, slowly pull the paper toward the right side and out of the product. NOTE: Do not force the paper if it will not move easily. If the paper is stuck in a tray, try removing it through the tray above (if applicable) or through the upper, right door.
4. Close the 500-sheet tray. 2 3 5. Close the right-side access door and the 500sheet tray jam-access door. 2 3 4 Clear jams in the 3,500-sheet high-capacity tray 1. Open the right and left sides of the tray.
2. Remove any damaged sheets of paper. 4 3. Above the right-side tray, press the green button to release the jam-access plate. 4 4. If jammed paper is in the feed area, pull it down to remove it.
5. Push up on the jam-access plate to close it. 4 6. Close the right and left sides of the tray. 4 7. 142 Open the jam-access door on the right side of the high-capacity tray cabinet.
8. Lift up the jam-release plate and remove any jammed paper. 9. Close the jam-access door on the right side of the high-capacity tray cabinet. Clear jams from the toner-cartridge area 1. Press the cartridge-door-release button.
2. Open the cartridge door. 2 3 3. Remove the toner cartridge. CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. 2 3 4. 144 Pull the green tab down to open the metal plate inside the product.
5. Slowly pull the paper out of the product. Be careful to not tear the paper. CAUTION: Avoid spilling loose toner. Use a dry, lint-free cloth to clean any toner that might have fallen into the product. If loose toner falls into the product, it might cause temporary problems with print quality. Loose toner should clear from the paper path after a few pages are printed. If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. (Hot water sets toner into fabric.) 6.
Clear jams in the fuser 1. Open the fuser door on the left side of the product. CAUTION: The fuser can be hot while the product is in use. 2. Push down on the green tab to open the fuser jam-access cover. 3. Remove any paper from the fuser.
4. Close the fuser jam-access cover. 5. Close the fuser door.
Clear jams from the duplexer 1. Remove the duplexer. 2. Remove any paper from the duplexer. 3. Reinstall the duplexer.
Change jam recovery This product provides a jam recovery feature that reprints jammed pages. 1. On the product control panel, press the Home 2. Open the following menus: 3. ● Administration ● General Settings ● Jam Recovery button. Select one of the following options: ● Auto: The product attempts to reprint jammed pages when sufficient memory is available. This is the default setting. ● Off: The product does not attempt to reprint jammed pages.
Improve print quality Print from a different software program Try printing from a different software program. If the page prints correctly, the problem is with the software program from which you were printing.
4. Select a type from the Media Type drop-down list. 5. Click the Print button. Check the toner-cartridge status Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status of other replaceable maintenance parts. 1. On the product control panel, press the Home 2. Open the following menus: ● Administration ● Reports ● Configuration/Status Pages button. 3. Select the Supplies Status option. 4.
Print a cleaning page Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the following problems: ● Specks of toner are on the printed pages. ● Toner is smearing on the printed pages. ● Repeated marks occur on the printed pages. Use the following procedure to print a cleaning page. 1. On the product control panel, press the Home 2. Open the following menus: ● Device Maintenance ● Calibration/Cleaning ● Cleaning Page button. 3.
● Printed characters seem misformed. ● Printed pages are curled. Always use a paper type and weight that this product supports. In addition, follow these guidelines when selecting paper: ● Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges. ● Use paper that has not been previously printed on. ● Use paper that is designed for use in laser printers.
4. If the entire page is too dark, use these settings: ● Select the 600 dpi option. ● Select the EconoMode check box to enable it. If the entire page is too light, use these settings: 5. ● Select the FastRes 1200 option. ● Clear the EconoMode check box to disable it. Click the OK button to close the Document Properties dialog box. In the Print dialog, click the OK button to print the job.
HP UPD PCL 5 HP UPD PCL 6 ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP LaserJet products ● The best choice for printing from third-party or custom software programs ● The best choice when operating with mixed environments, which require the product to be set to PCL 5 (UNIX, Linux, mainframe) ● Designed for use in corporate Windows environments to provide a single driver for use with multiple product models ● Preferred whe
The product does not print or it prints slowly The product does not print If the product does not print at all, try the following solutions. 1. 156 Make sure the product is turned on and that the control panel indicates it is ready. ◦ If the control panel does not indicate the product is ready, turn the product off and then on again. ◦ If the control panel indicates the product is ready, try sending the job again. 2.
The product prints slowly If the product prints, but it seems slow, try the following solutions. ENWW 1. Make sure the computer meets the minimum specifications for this product. For a list of specifications, go to this Web site: www.hp.com/support/lj700M712. 2. When you configure the product to print on some paper types, such as heavy paper, the product prints more slowly so it can correctly fuse the toner to the paper.
Solve easy-access USB printing problems ● The Retrieve From USB menu does not open when you insert the USB flash drive ● The file does not print from the USB flash drive ● The file that you want to print is not listed in the Retrieve from USB menu The Retrieve From USB menu does not open when you insert the USB flash drive 1. You must enable this feature before you can use it. a. On the product control panel, press the Home b. Open the following menus: c.
The file does not print from the USB flash drive 1. Make sure that paper is in the tray. 2. Check the control panel for messages. If paper is jammed in the product, clear the jam. The file that you want to print is not listed in the Retrieve from USB menu ENWW 1. You might be trying to print a file type that the USB printing feature does not support. The product supports .pdf, .prn, .pcl, .ps, and .cht file types. 2. You might have too many files in a single folder on the USB flash drive.
Solve USB connection problems If you have connected the product directly to a computer, configure the following setting so the product wakes from sleep mode whenever it receives a print job. 1. On the product control panel, press the Home 2. Open the following menus: 3. ● Administration ● General Settings ● Energy Settings ● Sleep Timer Settings ● Wake/Auto On Events button. Highlight the All events option and press the OK button.
Solve wired network problems Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page from the product control panel and locate the product IP address that is listed on this page.
The computer is unable to communicate with the product 1. 2. Test network communication by pinging the product. a. Open a command-line prompt on your computer. For Windows, click Start, click Run, and then type cmd. b. Type ping followed by a space and then the IP address for your product. c. If the window displays round-trip times, the network is working.
Solve product software problems (Windows) A print driver for the product is not visible in the Printer folder 1. Reinstall the product software. NOTE: Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable. 2. Try connecting the USB cable to a different USB port on the computer. An error message was displayed during the software installation 1. Reinstall the product software.
Windows 7 164 a. Click the Windows icon in the lower-left corner of the screen. b. Click Devices and Printers. c. Right-click the product driver icon, and then select Printer properties. d. Click the Ports tab, and then click Configure Port. e. Verify the IP address, and then click OK or Cancel. f. If the IP addresses are not the same, delete the driver, and reinstall the driver using the correct IP address.
Solve product software problems (Mac OS X) ● The product name does not appear in the product list in the Print & Fax or the Print & Scan list ● A print job was not sent to the product that you wanted ● When connected with a USB cable, the product does not appear in the Print & Fax or the Print & Scan list after the driver is selected The product name does not appear in the product list in the Print & Fax or the Print & Scan list 1.
4. Make sure that you do not have too many USB devices drawing power from the chain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the computer 5. Check to see if more than two non-powered USB hubs are connected in a row on the chain. Disconnect all of the devices from the chain, and then connect the cable directly to the USB port on the computer. NOTE: The iMac keyboard is a non-powered USB hub.
Remove software (Windows) Windows XP 1. Click Start, Control Panel, and then Add or Remove Programs. 2. Find and select the product from the list. 3. Click the Change/Remove button to remove the software. Windows Vista 1. Click the Windows icon in the lower-left corner of the screen. Click Control Panel, and then click Programs and Features. 2. Find and select the product from the list. 3. Select the Uninstall/Change option. Windows 7 ENWW 1.
Remove the print driver (Mac OS X) You must have administrator rights to remove the software. 168 1. Open System Preferences. 2. Select Print & Fax. 3. Highlight the product. 4. Click the minus (-) symbol. 5. Delete the print queue, if necessary.
Index Symbols/Numerics 3,500-sheet high-capacity orientation 39 3,500-sheet high-capacity input capacity 39 part number 52 3,500-sheet high-capacity tray clear jams 140 loading 39 500-sheet input tray part number 52 500-sheet tray capacity 36 clearing paper jams 139 loading 37 orientation 36 A accessories ordering 44 part number 52 administration menu map description 10 AirPrint connecting to 102 product name 102 support 102 troubleshooting 103 alternative letterhead mode 29 anticounterfeit supplies 46 arr
presets (Mac) 87 settings (Mac) 87 universal 60 drum imaging 53 duplex printing Mac 87 duplex printing (double-sided) settings (Windows) 69 duplexer jams, clearing 148 part number 52 duplexing manually (Mac) 87 manually (Windows) 71 E Easy-access USB control panel 9 easy-access USB printing 106 EconoMode setting 120, 153 Embedded Web Server (EWS) assigning passwords 123 features 112 network connection 112 energy use, optimizing 120 envelope Tray 1 capacity 30 envelopes orientation 30 error messages lights,
jobs, stored creating (Windows) 94 deleting 97 printing 97 K keypad numeric on control panel 8 L labels printing (Windows) 77 Tray 1 capacity 30 landscape orientation changing (Mac) 88 selecting, Windows 75 last page printing on different paper (Windows) 80 letterhead configuring alternative mode 29 orientation 30 lights, control panel 8 loading 3,500-sheet high-capacity tray 39 500-sheet tray 37 toner cartridges 53 Tray 1 31 Trays 2 and 3 34 M Mac driver settings 63, 87 problems, troubleshooting removing
selecting custom sizes (Mac) 92 selecting custom sizes (Windows) 90 paper type configure 27 selecting (Windows) 77 paper types selecting (Mac) 88 paper, covers printing (Mac) 89 paper, ordering 44 part numbers accessories 52 part number 52 replacement parts 49 supplies 49 toner cartridges 49 trays 52 USB cable 52 wireless print server 52 PCL drivers universal 60 PCL font list description 10 performance factors Tray 1 130 portrait orientation changing (Mac) 88 selecting, Windows 75 ports locating 6 power con
supplies counterfeit 46 non-HP 45, 54 ordering 44 part numbers 49 recycling 54 replacing toner cartridges 55 status, viewing with HP Utility 117 supplies status 151 supplies status page description 10 supplies, status control panel messages 8 supported paper 22 system requirements HP Embedded Web Server 112 T TCP/IP manually configuring IPv4 parameters 110 manually configuring IPv6 parameters 111 toner cartridges imaging drum 53 jams, clearing 143 loading 53 memory chip 53 non-HP 45, 54 order numbers 54 par
174 Index ENWW
© 2012 Hewlett-Packard Development Company, L.P. www.hp.
