HP LaserJet Enterprise 700 M712 - User Guide

Solve easy-access USB printing problems
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The Retrieve From USB menu does not open when you insert the USB ash drive
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The le does not print from the USB ash drive
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The le that you want to print is not listed in the Retrieve from USB menu
The Retrieve From USB menu does not open when you insert the USB ash drive
1. You must enable this feature before you can use it.
a. On the product control panel, press the Home button.
b. Open the following menus:
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Administration
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General Settings
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Enable Retrieve from USB
c. Highlight the Enable option, and then press the OK button.
2. You might be using a USB ash drive or a le system that this product does not support. Save the les on a
standard USB ash drive that uses File Allocation Table (FAT) le systems. The product supports FAT32 USB
ash drives.
3. If another menu is already open, close that menu and then reinsert the USB ash drive.
4. The USB ash drive might have multiple partitions. (Some USB ash drive manufacturers install software
on the accessory that creates partitions, similar to a CD.) Reformat the USB ash drive to remove the
partitions, or use a dierent USB ash drive.
5. The USB ash drive might require more power than the product can provide.
a. Remove the USB ash drive.
b. Turn the product o and then on.
c. Use a USB ash drive that has its own power supply or that requires less power.
6. The USB ash drive might not be functioning correctly.
a. Remove the USB ash drive.
b. Turn the product o and then on.
c. Try printing from another USB ash drive.
The le does not print from the USB ash drive
1. Make sure that paper is in the tray.
2. Check the control panel for messages. If paper is jammed in the product, clear the jam.
154 Chapter 7 Solve problems ENWW