HP LaserJet Enterprise 700 M712 - User Guide

IP Security ......................................................................................................................................................... 120
Sign in to the product ..................................................................................................................................... 120
Assign a system password ............................................................................................................................ 120
Encryption support: HP High-Performance Secure Hard Disks ............................................................... 121
Lock the formatter cage ................................................................................................................................. 121
Upgrade the product rmware .......................................................................................................................................... 122
7 Solve problems ..................................................................................................................................................................................... 123
Solve problems checklist .................................................................................................................................................... 124
Factors that aect product performance ........................................................................................................................ 126
Restore factory-set defaults .............................................................................................................................................. 127
Control-panel help ............................................................................................................................................................... 128
Paper feeds incorrectly or becomes jammed ................................................................................................................. 129
The product does not pick up paper ............................................................................................................ 129
The product picks up multiple sheets of paper .......................................................................................... 129
Prevent paper jams ......................................................................................................................................... 129
Clear jams .............................................................................................................................................................................. 131
Jam locations ................................................................................................................................................... 131
Auto-navigation for clearing jams ................................................................................................................ 131
Clear jams in the output-bin area ................................................................................................................. 131
Clear jams in Tray 1 ......................................................................................................................................... 132
Clear jams in Tray 2 or Tray 3 ........................................................................................................................ 132
Clear jams in the 500-sheet trays ................................................................................................................ 134
Clear jams in the 3,500-sheet high-capacity tray ..................................................................................... 136
Clear jams from the toner-cartridge area ................................................................................................... 139
Clear jams in the fuser .................................................................................................................................... 142
Clear jams from the duplexer ........................................................................................................................ 144
Change jam recovery ........................................................................................................................................................... 146
Improve print quality ........................................................................................................................................................... 147
Print from a dierent software program .................................................................................................... 147
Set the paper-type setting for the print job ................................................................................................ 147
Check the paper type setting (Windows) ................................................................................ 147
Check the paper type setting (Mac OS X) ................................................................................ 147
Check the toner-cartridge status .................................................................................................................. 148
Print a cleaning page ...................................................................................................................................... 148
Visually inspect the toner cartridge ............................................................................................................. 149
Check paper and the printing environment ................................................................................................ 149
Use paper that meets HP specications ................................................................................. 149
Check the environment ............................................................................................................. 150
Check the EconoMode settings ..................................................................................................................... 150
Try a dierent print driver .............................................................................................................................. 151
ENWW vii