HP LaserJet Pro 400 MFP M425 - User Guide

a.
From the Home screen on the product control panel, touch the Setup
button.
b. Open the Service menu.
c. Open the Fax Service menu.
d. Select the Run Fax Test item.
The Fax is busy. message appears
●
Try sending the fax again.
●
Call the recipient to ensure that the fax machine is on and ready.
●
Check that you are dialing the correct fax number.
●
Check for a dial tone on the phone line by using the Start Fax button.
●
Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone
line, and making a voice call.
●
Plug the product phone cord into a jack for another phone line, and try sending the fax again.
●
Try a different phone cord.
●
Send the fax at a later time.
●
If the error persists, contact HP. See
www.hp.com/support/ljm425series or the support flyer that came
in the product box.
The No fax answer. message appears
●
Try to resend the fax.
●
Call the recipient to ensure that the fax machine is on and ready.
●
Check that you are dialing the correct fax number.
●
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
●
Plug the product phone cord into a jack for another phone line.
●
Try a different phone cord.
●
Make sure that the phone cord from the wall telephone jack is plugged into the line
port.
●
Check the phone line by using the Run Fax Test option from the Service menu on the control panel.
a.
From the Home screen on the product control panel, touch the Setup
button.
b. Open the Service menu.
c. Open the Fax Service menu.
d. Select the Run Fax Test item.
●
If the error persists, contact HP. See
www.hp.com/support/ljm425series or the support flyer that came
in the product box.
110 Chapter 6 Fax ENWW