HP LaserJet Pro 400 MFP M425 - User Guide

c. Wait for pauses as you hear the tones on the phone.
d. Send the fax manually from the control panel.
Unable to send a fax when a phone is connected to the product
●
Make sure that the telephone is hung up.
●
Make sure that the telephone is not being used for a voice call when faxing.
●
Unplug the phone from the line, and then try sending the fax.
Solve problems receiving faxes
●
The fax does not respond
●
An error message displays on the control panel
●
A fax is received but does not print
●
Sender receives a busy signal
●
No dial tone
●
Cannot send or receive a fax on a PBX line
The fax does not respond
The fax has a dedicated phone line
●
Set the Answer Mode option to the Automatic setting from the control panel.
a.
From the Home screen on the product control panel, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Answer Mode menu.
e. Select the Automatic setting.
An answering machine is connected to the product
●
Set the Answer Mode option to the TAM setting and plug the answering machine into the “telephone”
port.
a.
From the Home screen on the product control panel, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Answer Mode menu.
e. Select the TAM setting.
114 Chapter 6 Fax ENWW