HP LaserJet Enterprise Flow MFP M830 - User Guide
Table Of Contents
- Product introduction
- Paper trays
- Parts, supplies, and accessories
- Copy
- Scan/send
- Fax
- Manage the product
- Solve problems
- Restore factory-set defaults
- Control panel help system
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Product does not pick up paper or misfeeds
- Clear jams
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the front door
- Clear jams in Tray 1
- Clear jams in the right door
- Clear jams in Tray 2 and Tray 3
- Clear jams in Tray 4 and Tray 5
- Clear jams in the duplexer
- Clear jams in the left door (fuser area)
- Clear jams in the stapler/stacker accessory
- Clear jams in the stapler/stacker with hole punch accessory
- Clear jams in the booklet maker accessory
- Clear jams in the document feeder
- Improve print quality
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Check the scanner glass for dirt and smudges
- Check the send-fax resolution settings
- Check the image-adjustment settings
- Optimize fax quality for text or pictures
- Check the error-correction settings
- Send to a different fax machine
- Clean the pickup rollers and separation pad in the document feeder
- Check the fit-to-page setting
- Check the sender's fax machine
- Solve wired network problems
- Poor physical connection
- The computer is using the incorrect IP address for the product
- The computer is unable to communicate with the product
- The product is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The product is disabled, or other network settings are incorrect
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- An Out of Memory status message displays on the product control panel
- Print quality of a photo is poor or prints as a gray box
- You touched the Stop button to cancel a fax, but the fax was still sent
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- Index
Conguration A Conguration B Conguration C
Mac OS X 10.6, 10.7 Lion, and 10.8 Mountain
Lion
1
The HP ePrint Software supports the following operating systems: Windows® XP SP2 or greater (32-bit) up to ePrint Software version 3;
Windows Vista® (32-bit and 64-bit); Windows 7 (32-bit and 64-bit); Windows 8 (32-bit and 64-bit); and Mac OS X versions 10.6, 10.7
Lion, and 10.8 Mountain Lion.
2
The list of supported operating systems applies to the Windows PCL 6, UPD PCL 6, UPD PCL 5, UPD PS, and Mac print drivers and to the
in-box software installation CD. For a current list of supported operating systems, go to www.hp.com/support/ljowMFPM830 for HP's
all-inclusive help for your product. If you are located outside the US, go to www.hp.com/support, select a country/region, click Product
Support & Troubleshooting, enter the product name, and then select Search.
3
The HP Software Installer CD for Windows and Mac installs the HP PCL 6 discrete driver and .NET 3.5 SP1 for Windows operating systems,
the .NET 4.0 for Windows 8 and Windows Server 2012, and the Mac driver and Mac Utility for the Mac operating systems. Other optional
software is also included on the installation CD.
4 Chapter 1 Product introduction ENWW