HP LaserJet Enterprise Flow MFP M830 - User Guide
Table Of Contents
- Product introduction
- Paper trays
- Parts, supplies, and accessories
- Copy
- Scan/send
- Fax
- Manage the product
- Solve problems
- Restore factory-set defaults
- Control panel help system
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Product does not pick up paper or misfeeds
- Clear jams
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the front door
- Clear jams in Tray 1
- Clear jams in the right door
- Clear jams in Tray 2 and Tray 3
- Clear jams in Tray 4 and Tray 5
- Clear jams in the duplexer
- Clear jams in the left door (fuser area)
- Clear jams in the stapler/stacker accessory
- Clear jams in the stapler/stacker with hole punch accessory
- Clear jams in the booklet maker accessory
- Clear jams in the document feeder
- Improve print quality
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Check the scanner glass for dirt and smudges
- Check the send-fax resolution settings
- Check the image-adjustment settings
- Optimize fax quality for text or pictures
- Check the error-correction settings
- Send to a different fax machine
- Clean the pickup rollers and separation pad in the document feeder
- Check the fit-to-page setting
- Check the sender's fax machine
- Solve wired network problems
- Poor physical connection
- The computer is using the incorrect IP address for the product
- The computer is unable to communicate with the product
- The product is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The product is disabled, or other network settings are incorrect
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- An Out of Memory status message displays on the product control panel
- Print quality of a photo is poor or prints as a gray box
- You touched the Stop button to cancel a fax, but the fax was still sent
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- Index
Control-panel view
The Home screen provides access to the product features and indicates the current status of the product.
You can return to the Home screen at any time by touching the Home button on the left side of the product
control panel. You can also touch the Home button in the upper-left corner of most screens.
NOTE: HP regularly updates features that are available in the product rmware. To take advantage of the most
current features, upgrade the product rmware. To download the most recent rmware upgrade le, go to
www.hp.com/support/ljowMFPM830 for HP's all-inclusive help for your product. If you are located outside the
US, go to www.hp.com/support, select a country/region, click Product Support & Troubleshooting, enter the
product name, and then select Search.
NOTE: The features that appear on the Home screen can vary, depending on the product conguration.
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1 Home button Touch to return to the product Home screen at any time.
2 Refresh button Touch the Refresh button to clear changes and restore the default settings.
3 Sign In or Sign Out button Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the product if you have signed in for access to secured
features. After you sign out, the product restores all options to the default settings.
4 HP logo or Home button
On any screen other than the Home screen, the HP logo changes to a Home button. Touch the
Home button to return to the Home screen.
5 Stop button Touch the Stop button to pause the current job. The Job Status screen opens, and then you can cancel
or continue the job.
6 Start button Touch the Start button to start a copy job.
7 Product status The status line provides information about the overall product status.
8 Language Selection
button
Touch the Language Selection button to select the language for the control-panel display.
9 Sleep button Touch the Sleep button to put the product into Sleep mode.
10 Network button Touch the Network button to nd information about the network connection.
11 Help button Touch the Help button to open the embedded help system.
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