HP LaserJet Enterprise Flow MFP M830 - User Guide
Table Of Contents
- Product introduction
- Paper trays
- Parts, supplies, and accessories
- Copy
- Scan/send
- Fax
- Manage the product
- Solve problems
- Restore factory-set defaults
- Control panel help system
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Product does not pick up paper or misfeeds
- Clear jams
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the front door
- Clear jams in Tray 1
- Clear jams in the right door
- Clear jams in Tray 2 and Tray 3
- Clear jams in Tray 4 and Tray 5
- Clear jams in the duplexer
- Clear jams in the left door (fuser area)
- Clear jams in the stapler/stacker accessory
- Clear jams in the stapler/stacker with hole punch accessory
- Clear jams in the booklet maker accessory
- Clear jams in the document feeder
- Improve print quality
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Check the scanner glass for dirt and smudges
- Check the send-fax resolution settings
- Check the image-adjustment settings
- Optimize fax quality for text or pictures
- Check the error-correction settings
- Send to a different fax machine
- Clean the pickup rollers and separation pad in the document feeder
- Check the fit-to-page setting
- Check the sender's fax machine
- Solve wired network problems
- Poor physical connection
- The computer is using the incorrect IP address for the product
- The computer is unable to communicate with the product
- The product is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The product is disabled, or other network settings are incorrect
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- An Out of Memory status message displays on the product control panel
- Print quality of a photo is poor or prints as a gray box
- You touched the Stop button to cancel a fax, but the fax was still sent
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- Index
Item Description Self-replacement options Part number
Document Feeder Roller Maintenance
Kit
Replacement roller for the document
feeder
Mandatory C1P70-67901
512 MB DIMM Kit Replacement 512 MB DIMM Mandatory CF306-67901
Control Panel Assembly Kit Replacement control-panel assembly Mandatory CF367-67910
Formatter Kit Replacement formatter Mandatory CF367-67912
HDD Replacement Kit Replacement hard disk drive Optional CF367-67913
Accessories
Item Description Part number
HP LaserJet Stapler/Stacker Stapler/stacker nishing accessory CZ994A
HP LaserJet Stapler/Stacker with 2/3 hole punch Stapler/stacker with hole punch nishing accessory for
countries/regions that use imperial measurements
CZ995A
HP LaserJet Stapler/Stacker with 2/4 hole punch Stapler/stacker with hole punch nishing accessory for
countries/regions that use metric measurements
CZ996A
HP LaserJet Booklet Maker/Finisher Booklet maker nishing accessory CZ285A
HP Jetdirect ew2500 Wireless Print Server USB wireless print server J8026A
HP Jetdirect 2800w NFC & Wireless Direct Accessory Wireless direct accessory for “touch” printing from mobile
devices
J8029A
32 Chapter 3 Parts, supplies, and accessories ENWW
HP LaserJet 1500-sheet High-capacity Input Tray
Optional paper tray to add A3/11x17 paper capacity
T0F54A