HP LaserJet Enterprise Flow MFP M830 - User Guide
Table Of Contents
- Product introduction
- Paper trays
- Parts, supplies, and accessories
- Copy
- Scan/send
- Fax
- Manage the product
- Solve problems
- Restore factory-set defaults
- Control panel help system
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Product does not pick up paper or misfeeds
- Clear jams
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the front door
- Clear jams in Tray 1
- Clear jams in the right door
- Clear jams in Tray 2 and Tray 3
- Clear jams in Tray 4 and Tray 5
- Clear jams in the duplexer
- Clear jams in the left door (fuser area)
- Clear jams in the stapler/stacker accessory
- Clear jams in the stapler/stacker with hole punch accessory
- Clear jams in the booklet maker accessory
- Clear jams in the document feeder
- Improve print quality
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Check the scanner glass for dirt and smudges
- Check the send-fax resolution settings
- Check the image-adjustment settings
- Optimize fax quality for text or pictures
- Check the error-correction settings
- Send to a different fax machine
- Clean the pickup rollers and separation pad in the document feeder
- Check the fit-to-page setting
- Check the sender's fax machine
- Solve wired network problems
- Poor physical connection
- The computer is using the incorrect IP address for the product
- The computer is unable to communicate with the product
- The product is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The product is disabled, or other network settings are incorrect
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- An Out of Memory status message displays on the product control panel
- Print quality of a photo is poor or prints as a gray box
- You touched the Stop button to cancel a fax, but the fax was still sent
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- Index
Set up scan/send features
The product oers the following scan and send features:
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Scan and save les to a folder on your network.
●
Scan and save les to the product memory.
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Scan and save les to a USB ash drive.
●
Scan and send documents to one or more email addresses.
●
Scan and save documents to one or more Microsoft® SharePoint® sites. This feature is available only on HP
FutureSmart scanners and HP Flow MFPs.
Some scan and send features are not available on the product control panel until you use the HP Embedded Web
Server to enable them.
NOTE: To nd detailed information about using the HP Embedded Web Server, click the Help link in the upper-
right corner of each HP Embedded Web Server page.
1. Identify the product IP address or host name. From the Home screen on the product control panel, touch
the Network button to display the address.
2. Open a Web browser, and then enter the product IP address or host name in the address line.
3. When the HP Embedded Web Server opens, click the Scan/Digital Send tab.
4. If you did not set up the E-mail feature during software installation, you can enable it by using the
HP Embedded Web Server.
a. Click the E-mail Setup link.
b. Select the Enable Send to E-mail check box to enable the feature.
c. Select the outgoing mail server to use, or click the Add button to add a dierent server to the list.
Follow the on-screen prompts.
NOTE: If you do not know the name of the mail server, you can usually nd it by opening your email
program and looking at the outgoing mail conguration settings.
d. In the Address Message area, congure the default setting for the From address. Conguring the
other settings is optional.
e. Click the Apply button at the bottom of the page.
5. Enable the Save to Network Folder Setup feature.
TIP: Establish the network folder before setting up this feature, so the destination path is available during
setup.
a. Click the Save to Network Folder Setup link.
b. Select the Enable Save to Network Folder check box to enable the feature.
64 Chapter 6 Scan/send ENWW