HP LaserJet Enterprise Flow MFP M830 - User Guide
Table Of Contents
- Product introduction
- Paper trays
- Parts, supplies, and accessories
- Copy
- Scan/send
- Fax
- Manage the product
- Solve problems
- Restore factory-set defaults
- Control panel help system
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Product does not pick up paper or misfeeds
- Clear jams
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the front door
- Clear jams in Tray 1
- Clear jams in the right door
- Clear jams in Tray 2 and Tray 3
- Clear jams in Tray 4 and Tray 5
- Clear jams in the duplexer
- Clear jams in the left door (fuser area)
- Clear jams in the stapler/stacker accessory
- Clear jams in the stapler/stacker with hole punch accessory
- Clear jams in the booklet maker accessory
- Clear jams in the document feeder
- Improve print quality
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Check the scanner glass for dirt and smudges
- Check the send-fax resolution settings
- Check the image-adjustment settings
- Optimize fax quality for text or pictures
- Check the error-correction settings
- Send to a different fax machine
- Clean the pickup rollers and separation pad in the document feeder
- Check the fit-to-page setting
- Check the sender's fax machine
- Solve wired network problems
- Poor physical connection
- The computer is using the incorrect IP address for the product
- The computer is unable to communicate with the product
- The product is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The product is disabled, or other network settings are incorrect
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- An Out of Memory status message displays on the product control panel
- Print quality of a photo is poor or prints as a gray box
- You touched the Stop button to cancel a fax, but the fax was still sent
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- Index
Create a Quick Set
Use the Quick Sets feature to quickly access preset job options for the following scan/send features:
●
E-mail
●
Save to Network Folder
●
Save to USB
●
Save to SharePoint®
The product administrator can use the HP Embedded Web Server to create Quick Sets, which are then available in
the Quick Sets menu from the control-panel Home screen. Ask the system administrator for assistance with the
following steps:
1. Open the HP Embedded Web Server by entering the product IP address in the address line of a Web
browser.
2. Click the General tab.
3. On the left navigation pane, click the Quick Sets Setup link.
4. On the Quick Sets dialog, click Add.
5. On the Select an application dialog, select the application for which you want to create a Quick Set. Click
Next.
6. On the Set the button location for the Quick Set and options for user interaction at the control panel dialog,
provide the following information:
●
Quick Set Title: This title appears on the new Quick Set button on the product control panel.
●
Quick Set Description: This short description appears next to the title on the new Quick Set button on
the control panel.
●
Button Location: Select whether the new Quick Set button will be directly on the Home screen or
within the Quick Sets application on the control panel.
●
Quick Set Start Option: Select one of these options:
○
Enter application, then user presses Start: The product opens the scan application for the Quick
Set, so you can review and change the settings before pressing the Start button to begin the job.
○
Start instantly upon selection: The job starts instantly when you touch the Quick Set button.
Click Next.
7. The next several dialogs that appear depend on which application you selected in Step 5:
●
If you selected E-mail, the following dialogs appear: Address and Message Field Control, Signing and
Encryption
●
If you selected Fax, the following dialog appears: Select Fax Recipients
●
If you selected Save to Network Folder, the following dialog appears: Folder Settings
66 Chapter 6 Scan/send ENWW