HP LaserJet Enterprise Flow MFP M830 - User Guide
Table Of Contents
- Product introduction
- Paper trays
- Parts, supplies, and accessories
- Copy
- Scan/send
- Fax
- Manage the product
- Solve problems
- Restore factory-set defaults
- Control panel help system
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel
- Product does not pick up paper or misfeeds
- Clear jams
- Auto-navigation for clearing jams
- Experiencing frequent or recurring paper jams?
- Clear jams in the front door
- Clear jams in Tray 1
- Clear jams in the right door
- Clear jams in Tray 2 and Tray 3
- Clear jams in Tray 4 and Tray 5
- Clear jams in the duplexer
- Clear jams in the left door (fuser area)
- Clear jams in the stapler/stacker accessory
- Clear jams in the stapler/stacker with hole punch accessory
- Clear jams in the booklet maker accessory
- Clear jams in the document feeder
- Improve print quality
- Improve copy image quality
- Improve scan image quality
- Improve fax image quality
- Check the scanner glass for dirt and smudges
- Check the send-fax resolution settings
- Check the image-adjustment settings
- Optimize fax quality for text or pictures
- Check the error-correction settings
- Send to a different fax machine
- Clean the pickup rollers and separation pad in the document feeder
- Check the fit-to-page setting
- Check the sender's fax machine
- Solve wired network problems
- Poor physical connection
- The computer is using the incorrect IP address for the product
- The computer is unable to communicate with the product
- The product is using incorrect link and duplex settings for the network
- New software programs might be causing compatibility problems
- The computer or workstation might be set up incorrectly
- The product is disabled, or other network settings are incorrect
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- An Out of Memory status message displays on the product control panel
- Print quality of a photo is poor or prints as a gray box
- You touched the Stop button to cancel a fax, but the fax was still sent
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- Index
The product picks up multiple sheets of paper .......................................................................................... 102
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 102
Clear jams .............................................................................................................................................................................. 104
Auto-navigation for clearing jams ................................................................................................................ 104
Experiencing frequent or recurring paper jams? ....................................................................................... 104
Clear jams in the front door ........................................................................................................................... 105
Clear jams in Tray 1 ......................................................................................................................................... 108
Clear jams in the right door ........................................................................................................................... 111
Clear jams in Tray 2 and Tray 3 ..................................................................................................................... 114
Clear jams in Tray 4 and Tray 5 ..................................................................................................................... 116
Clear jams in the duplexer ............................................................................................................................. 120
Clear jams in the left door (fuser area) ........................................................................................................ 125
Clear jams in the stapler/stacker accessory ................................................................................................ 129
Clear jams in the stapler/stacker .............................................................................................. 129
Clear connection jams ................................................................................................................ 130
Clear Staple 1 jams ..................................................................................................................... 131
Clear jams in the stapler/stacker with hole punch accessory ................................................................... 135
Clear top left door jams in the stapler/stacker with hole punch accessory ....................... 135
Clear a connection jam in the stapler/stacker with hole punch accessory ........................ 138
Clear Staple 1 jams ..................................................................................................................... 142
Clear jams in the booklet maker accessory ................................................................................................. 146
Clear jams in the front left door of the booklet maker ......................................................... 146
Clear connection jams ................................................................................................................ 148
Clear Staple 1 jams ..................................................................................................................... 149
Clear staple jams in the booklet maker ................................................................................... 152
Clear jams in the document feeder .............................................................................................................. 157
Improve print quality ........................................................................................................................................................... 161
Print from a dierent software program .................................................................................................... 161
Check the paper-type setting for the print job ........................................................................................... 161
Check the paper type setting (Windows) ................................................................................ 161
Check the paper type setting (Mac OS X) ................................................................................ 162
Check toner-cartridge status ........................................................................................................................ 162
Print a cleaning page ...................................................................................................................................... 163
Visually inspect the toner-cartridge ............................................................................................................. 163
Check paper and the printing environment ................................................................................................ 163
Use paper that meets HP specications ................................................................................. 163
Check the environment ............................................................................................................. 164
Check the EconoMode settings ..................................................................................................................... 164
Try a dierent print driver .............................................................................................................................. 165
Set the individual tray alignment ................................................................................................................. 165
Improve copy image quality ............................................................................................................................................... 167
vi ENWW