HP Designjet L25500 Printer Series - Maintenance and troubleshooting guide (second edition)

Move or store the printer
If you need to move your printer or store it for an extended period of time, prepare it correctly to avoid
possible damage.
1. Do not remove the ink cartridges, printheads or printhead cleaning cartridge.
2. Make sure that no substrate is loaded.
3. Make sure that the printhead carriage is located in the service station (at the right end of the printer).
4. Make sure that the Ready message appears on the front panel.
5. Turn off the power by using the Power button on the front panel.
6. Also switch off the two power switches at the rear of the printer.
7. Disconnect the two power cables and any cables that connect the printer to a network, a computer, or a
scanner.
8. If you have a take-up reel installed, remove the take-up reel sensor and cable-housing unit from the
foot of the printer stand. For your convenience, you can place the sensor and cable-housing unit on the
printer-stand crossbar and use the blue, plastic screw to affix the housing unit to the leg of the stand,
while you move the printer (see the following graphic). When reinstalling the housing unit, make sure
that the wheel on the foot of the printer stand is pointing forward.
NOTE: If the printer or ink cartridges are moved from a cold location to a warm and humid location,
water from the atmosphere can condensate on the printer parts and cartridges and can result in ink
leaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning on
the printer or installing the ink cartridges, to allow the condensate to evaporate.
9. To avoid ink leakage, keep the printer upright at all times and do not turn it upside down or on its side.
Cover the top of the ink funnel with tape, and clean the tube from the printhead cleaning container.
10. For correct environmental storage conditions, see the specifications in the User's guide.
Service maintenance
During the life of your printer, components that are used constantly can wear out.
To avoid having these components degrade to the point that the printer breaks down, the printer keeps track
of the number of cycles that the printer carriage makes across the axis of the printer, and also monitors the
total quantity of ink used.
The printer uses these numbers to track the need for service maintenance, and displays one of the following
messages on the front panel:
●
Service Maintenance Kit 1
●
Service Maintenance Kit 2
●
Service Maintenance Kit 3
ENWW Move or store the printer 21