HP Designjet L25500 Printer Series - Maintenance and troubleshooting guide (second edition)

2. Wait for the printer to cool down, then unlock and open the printer window.
3. Try to move the printhead carriage out of the way.
4. Lift the substrate-adjustment lever as far up as it will go.
5. Carefully remove any of the jammed substrate that you can lift up and out from the top of the printer.
Cut the substrate if necessary.
32 Chapter 6 Troubleshoot substrate issues ENWW