HP Designjet L25500 Printer Series - Maintenance and troubleshooting guide (second edition)

Table 9-2 Numeric error messages (continued)
Error code Recommendation
76:03 A “disk out of space” has occurred. Try the following remedies:
●
Turn off the printer by using the Power key on the front panel and the power switch at the
back of the printer. Disconnect the power cord, then reconnect the power cord and turn on the
printer.
●
Resubmit the file to the printer.
●
HP recommends that you remove any unnecessary files from the printer's hard disk through
the Embedded Web Server.
●
Perform an Electrically Erasable Read-Only Memory (EEROM) reset and then resubmit the file
to the printer.
If the problem persists, call your service representative. See
When you need help on page 51.
77:04 An Embedded Web Server internal software error has occurred. Try the following remedies:
●
Turn off the printer by using the Power key on the front panel and the power switch at the
back of the printer. Disconnect the power cord, then reconnect the power cord and turn on the
printer.
●
Check that your printer firmware is up to date. See
Firmware update on page 9.
If the problem persists, call your service representative. See
When you need help on page 51.
78.1:04 The printer has no substrate preset for this substrate. Follow the firmware upgrade procedure to
update the printer with the latest substrate presets.
78.2:01 The end of roll has been detected. If this is not the case, unload and reload the substrate.
81:01, 81:03, 86:01 Open the printer window and make sure that there are no obstacles restricting the movement of the
drive roller. If the substrate has jammed and is restricting the movement of the drive roller, see
The
substrate has jammed on page 31. If the problem persists, call your service representative. See
When you need help on page 51.
86:11 Open the window and check for any visible obstacles restricting the movement of the printhead
carriage. If there is a wrinkled mass of substrate blocking the carriage, lift the substrate adjustment
lever and clear the obstruction. If the problem persists, call your service representative. See
When
you need help on page 51.
91:02 The HP Instant Support troubleshooting tool has detected that at least one printhead has been
replaced without any specific error, and without having been cleaned. You are advised to try
cleaning a printhead before replacing it.
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