HP Designjet L25500 Printer Series - Maintenance and troubleshooting guide (second edition)

Index
A
alerts
errors 7
alerts, warnings 7
application hangs up 42
C
cannot load substrate 31
carriage rail, clean and lubricate 19
caution 3
clean the platen 16
clean the printer 16
Clean the substrate-advance sensor
window 18
communication problems 43
Customer Care 51
cutter does not work 33
D
DHCP not available 41
documentation 51
E
Embedded Web Server
cannot access 41
ink system status 5
printer usage statistics 7
F
file system check 7
firmware update 9
front panel error messages
all 45
front panel option
align printheads 39
allow EWS 41
ink cartridge information 6
printhead information 6
G
graininess 25
H
HP Customer Care 51
HP Instant Support 51
I
ink cartridge
cannot insert 37
maintenance 20
status 5
ink system status 5
Instant Support 51
IP address, set manually 41
L
labels, warning 3
loading substrate problems 31
M
maintenance, service 21
manuals 51
memory error 43
move the printer 21
O
out-of-memory error 43
P
print-quality problems
black areas look hazy 28
general 25
graininess 25
horizontal banding 26
ink smudges 30
lack of sharpness 28
misaligned colors 28
stains or uneven print 29
vertical banding 28
wrong length 30
printer does not print 42
printer status 5
printhead
align 38
aligning 11
cannot insert 37
clean; purge 37
cleaning 18
cleaning connections 12
recovery 18
reseat, reseat 37
status 6
printhead cleaning cartridge
cannot insert 37
printhead status plot 22
S
safety labels 3
safety precautions 1
service information print 56
service maintenance 21
slow printing 42
statistics
ink cartridge 5
printer usage 7
store the printer 21
substrate
advance 27
cannot load 31
substrate jam 31
take-up reel 33
substrate wrinkled 33
substrate-advance adjustment 27
support services
HP Customer Care 51
HP Instant Support 51
T
take-up reel
doesn't rewind 34
telephone support 51
W
warning 3
warning labels 3