Cisco Gigabit Ethernet Switch Module for HP p-Class BladeSystem System Message Guide

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Cisco Gigabit Ethernet Switch Module for the HP p-Class BladeSystem System Message Guide
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Chapter 2 Message and Recovery Procedures
PHY Messages
PHY Messages
This section contains the PHY messages.
Error Message PHY-4-BADTRANSCEIVER: An inappropriate transceiver has been inserted
in interface [chars].
Explanation This message means that a transceiver that should not be used is in the specified
interface.
Recommended Action Remove the transceiver. If the transceiver is a Cisco device, contact your HP
technical support representative.
Error Message PHY-4-CHECK_SUM_FAILED: SFP EEPROM data check sum failed for SFP
interface [chars].
Explanation This message means that the SFP module was identified as a Cisco SFP module, but the
system cannot read the vendor data information to verify whether it is correct. [chars] is the interface
in which the SFP module is installed.
Recommended Action Remove and then reinsert the SFP module. If it fails again with the same error
message, the SFP module might be defective.
Error Message PHY-4-EXCESSIVE_ERRORS: Excessive FCS, data, or idle word errors found
on interface [chars].
Explanation This message means that the system detected excessive frame check sequence (FCS),
data word, or idle word errors on the specified interface. [chars] is the interface.
Recommended Action Enter the show interface privileged EXEC command on the specified
interface, and check for cyclic redundancy check (CRC) and other input errors. If errors are
excessive, enter the shutdown interface configuration command and then the no shutdown interface
configuration command to reset the interface.
Error Message PHY-4-MODULE_DUP: SFPs in [chars] and in [chars] have duplicate
vendor-id and serial numbers.
Explanation This message means that the SFP module was identified as a Cisco SFP module, but its
vendor ID and serial number match that of another SFP module in the system. The first [chars] is
the interface in which the SFP module is installed, the second [chars] is the interface where the
duplicate SFP module is installed.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-5.