Cisco Catalyst Blade Switch 3020 for HP Software Configuration Guide, Rel. 12.2(25)SEF1

29-4
Cisco Catalyst Blade Switch 3020 for HP Software Configuration Guide
OL-8915-01
Chapter 29 Troubleshooting
Recovering from a Lost or Forgotten Password
You enable or disable password recovery by using the service password-recovery global configuration
command. Follow the steps in this procedure if you have forgotten or lost the switch password.
Step 1 Connect a terminal or PC with terminal-emulation software to the switch console port.
Step 2 Set the line speed on the emulation software to 9600 baud.
Step 3 Push the release latch on the front of the switch to the open position.
Step 4 Pull the switch partially out of the module bay until the power disconnects, and then push it in again.
The switch restarts when it reseats in the server chassis. The switch performs POST after power is
applied.
Step 5 Push the release latch on the front of the switch to the closed position.
Step 6 Within 15 seconds, press the Mode button while the System LED is still flashing green. Continue
pressing the Mode button until the System LED turns briefly amber and then solid green; then release
the Mode button.
Several lines of information about the software appear with instructions, informing you if the password
recovery procedure has been disabled or not.
• If you see a message that begins with this:
The system has been interrupted prior to initializing the flash file system. The
following commands will initialize the flash file system
go to the “Procedure with Password Recovery Enabled” section on page 29-4, and follow the steps.
• If you see a message that begins with this:
The password-recovery mechanism has been triggered, but is currently disabled.
go to the “Procedure with Password Recovery Disabled” section on page 29-6, and follow the steps.
Step 7 After recovering the password, reload the switch:
Switch> reload
Proceed with reload? [confirm] y
Procedure with Password Recovery Enabled
If the password-recovery mechanism is enabled, this message appears:
The system has been interrupted prior to initializing the flash file system. The following
commands will initialize the flash file system, and finish loading the operating system
software:
flash_init
load_helper
boot
Step 1 Initialize the flash file system:
switch: flash_init
Step 2 If you had set the console port speed to anything other than 9600, it has been reset to that particular
speed. Change the emulation software line speed to match that of the switch console port.
Step 3 Load any helper files: