OFFICEJET PRO X400/X500 SERIES PRINTERS Software Technical Reference
HP Officejet Pro X400/X500 Series Software Technical Reference
Hewlett-Packard Company notices Trademark acknowledgements The information contained herein is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under the copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Introduction Use this document to determine what printing-system software solution best meets your needs. ENWW ● Find descriptions of printer drivers, operating systems, and system admin tools. ● Learn what software you should install, installation method, and how to install and uninstall it. ● Discover software solutions and support that are available on the CD and on the web.
iv Introduction ENWW
Table of contents 1 Software solutions ............................................................................................................ 1 Select a solution ....................................................................................................................... 2 In-box CD ................................................................................................................. 2 Supported operating systems ...................................................................
3 Mac software ................................................................................................................. 35 Mac software and utilities ....................................................................................................... 36 Install ..................................................................................................................... 36 Printer driver functions ............................................................................................
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Select a solution HP provides different software solutions for different user environments and needs. Refer to the table below to determine which software solution and installation method is best for you. Environment Features Home or small office (non-managed environments, no IT/System administrator) ● Print, scan, and fax supported (scan and fax capability on select models) ● Windows and Mac supported ● Wireless Enterprise Security and 802.1x are not supported.
Supported operating systems ● Windows 8; 32-bit and 64-bit ● Windows 7; 32-bit and 64-bit ● Windows Vista; 32-bit and 64-bit ● Windows XP; 32-bit (Service Pack 3 and higher) ● OS X v10.
Mac ● OS X v10.6 ● OS X Lion ● OS X Mountain Lion NOTE: Go to www.microsoft.com and www.apple.com for operating system compatible hardware system requirements. NOTE: HP does not control and is not responsible for information on links that take you outside the Hewlett-Packard Web site. Basic Print Scan Driver on Web / Full Feature Software on Web Use the printer’s software download page at www.hp.com/support to install a Full Software Solution and Driver with Installer.
Server operating systems supported: ● Windows 2003 Server (Standard Edition, Enterprise Edition) (32bit and 64-bit) ● Windows 2003 Server R2 (Standard Edition, Enterprise Edition) (32bit and 64-bit) ● Windows Small Business Server 2003 (32bit and 64-bit) ● Windows 2008 Server (Standard Edition, Enterprise Edition) (32bit and 64-bit) ● Windows Small Business Server 2008 (64-bit) ● Windows 2008 Server R2 (Standard Edition, Enterprise Edition) (64-bit) ● Windows Small Business Server 2011 ● Wind
Links to software and support Print drivers ● HP Basic Print (PCL6) and Scan Driver for Windows and Full Feature Software and Drivers for Windows (PCL6) and Mac (Postscript): www.hp.com/support ● HP UPD PCL 6, PCL 5, PS: www.hp.com/go/upd ● Linux print drivers: www.hplip.net ● Unix drivers/model scripts: www.hp.com/go/unix and www.hp.com/go/unixmodelscripts Software administration tools ● HP Managed Print Administrator (MPA): www.hp.
Printing from mobile devices ● HP ePrint: www.hpconnected.com (Available on select models) NOTE: HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It is as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint.
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In-box CD and Full Software Solution or Driver with Installer on the Web (PCL6) Install Before installing the software, see Supported operating systems on page 3 and Minimum system requirements on page 3 to confirm your computer meets installation requirements. You can install the printer over: ● 10/100 Ethernet LAN ● 802.11 B/G/N Single Band wireless on select models ● Hi-Speed USB 2.0 or higher Installation steps 1.
3. On select models, you might see the ePrintCenter screen if your printer is on a network and has web access when you install. Select Go Online to install software drivers from the web. On select models, you will be able to set up HP Web Services such as HP ePrint while you are online. NOTE: HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location.
4. If you are installing from the software CD or installing the Full Software Solution from the web, you will see the Software Selections screen. Select Next to install all of the recommended software or select Customize Software Selections, and then uncheck the box by the software that you do not want to install. NOTE: Recommended Software options might vary depending on the printer model.
5. When you see the Connection Options screen, select how you want to install the printer software. NOTE: If your printer and network both support an Ethernet and a wireless connection, consider using an Ethernet connection to ensure a more reliable connection to your network. If you use a wireless connection you will need to make sure that the wireless signal is turned on and your computer is within signal range of your printer.
Selection option Requirements Wired Network ● Your printer has an Ethernet (wired — 802.3) network connection capability. ● You want to use an Ethernet cable to connect your printer to your network. ● You have a Local Area Network (LAN) with an Ethernet (wired — 802.3) connection. ● You want other computers on your network to have access to your printer. ● You have an Ethernet cable (Category 5 for example) for connecting your printer to your network. ● You want to use HP ePrint .
Create and use printing shortcuts You can use a printing shortcut as it has been defined, you can modify a shortcut for the current print job, or you can create and save a new shortcut for later use. 1. Select a shortcut from the menu. You will see the pre-selected settings on the right. 2. Click OK to use the settings that are displayed to the right, or use the drop-down menus to change the pre-defined settings.
Paper/Quality tab Use the Paper/Quality tab to specify paper size, type, and source. You can also specify different paper selections for the front cover, first page, other pages, last page, and back cover of the document. Paper sizes Select a paper size from this drop-down menu. Use Custom to define a paper size not in the menu. Paper source Select the tray you want to use from this drop-down menu. Automatically Select uses the source tray that supports the paper size you selected.
Paper sizes Paper-size settings in most software programs override driver settings, so it is generally best to use the driver to set paper size only when you are printing from software programs that do not include a paper-size setting, such as NotePad, or when you are producing a book or a booklet that does not require different paper sizes. NOTE: Click on the paper dimensions above the drop-down menu box to switch between English and metric dimensions of the selected paper size.
4. Close the printer properties, and then open printer properties again. NOTE: The printer properties must be closed and reopened to access your new custom paper size. 5. From the Paper size drop-down menu select the paper size that you created.
Create a Covers setting: ENWW 1. Select Cover from the Special Pages group box. 2. Select an option for each of the following: ● Add a blank or preprinted cover – make sure cover paper is loaded in the tray that you specify for Front, Back or Both ● Paper source – select the tray that has the cover paper ● Paper type – select the paper type for the cover 3. Select Add. You will see your cover settings appear in the list of Special pages defined for the print job. 4. Select OK .
Create a Print pages on different paper setting: 1. Select Print pages on different paper from the Special Pages group box. 2. Select an option for each of the following: ● Pages in document – make sure appropriate paper is loaded in the tray that you specify for the First or Last page. ● Paper source – select the tray that has the appropriate paper for the first or last page. ● Paper type – select the paper type for the first or last page. 3. Select Add.
NOTE: Select Resolution to view the print resolution of the Print Quality mode that you have selected. When only one print quality is supported for a paper type, the print quality drop-down menu might not appear. Effects tab Use the Effects tab to resize your document to fit on a different size paper than the original document or to add a watermark.
Resizing options Actual Size prints the document size set in the printer driver, and is the default setting. If you want the printer driver to automatically reformat your document to a different target paper size, use Print Document On. If you want to manually reduce or enlarge your document on your paper use % of actual size. Print Document On 1. Select Print Document On. Scale to Fit is automatically selected, so your document will fit within the margins of the target paper size.
% of actual size 1. Select % of actual size. 2. Type a number from 25 to 400 to reduce the image by 25% or increase the size of the image by as much as 400%. You can also use the slider bar and arrows to adjust the image. Refer to the print preview image in the upper right corner of the printer driver to view the changes that you have made. NOTE: Pages per sheet will be set to 1. 3. Select OK, and then print your document.
Edit or create a watermark 1. From the Current Watermarks menu select New, if you want to create a new watermark, or select an existing watermark. ● If you select New, Untitled will appear in the menu, and in the Watermark Message text box below. Type your watermark text in the message box to add it to the menu. ● If you select [Username], the watermark will be the username that you use to log into the network. NOTE: You can save up to 30 watermarks.
Print on both sides 1. Select Print on both sides if you want to print on both sides of the paper. 2. Make additional modifications to the format of the document if you want. ● Select Flip pages up to orient the document as if bound on the top side. You cannot use this setting with Booklet layout. ● Select Booklet layout to print pages in a booklet format, then select Left binding or Right binding. NOTE: 3. ENWW Booklet layout will set 2 document pages per sheet of paper.
Pages per sheet 1. Select Pages per sheet if you want to print multiple pages of your document on a sheet of paper. You will see the document changes reflected by the print preview image on the upper right corner of the printer driver. 2. Select one of the Pages per sheet options from the drop-down menu. NOTE: You can print a maximum of 16 document pages on a sheet of paper. You can only select Booklet layout if you select 2 pages per sheet. 3.
Automatic color and grayscale settings HP EasyColor automatically improves mixed text with graphics documents and photo images that are printed from common software applications. It is the default setting. ● Select HP EasyColor to optimize color print quality. ● Select both Print in Grayscale and HP EasyColor to optimize grayscale print quality. When both settings are checked the printer will use black and color cartridges to print in grayscale.
NOTE: Manual adjustment of ink settings is only available in the PCL6 full-feature driver. 1. Uncheck HP EasyColor to disable automatic settings. 2. If you want to print in grayscale, select Print in Grayscale. 3. ● Select Black Ink Only if you want to print using a black cartridge only. ● Select High Quality for superior grayscale quality, using both black and color cartridges.
● Select Select a destination to access diagnostic tools, support and troubleshooting, printer manuals, and driver updates. ● Select Device Services to open the printer’s Embedded Web Server (EWS). The EWS provides information about ink levels, printer usage, features available, Web Services such as ePrint, network status, and Energy Save Settings. Advanced tab If the software application supports changing settings such as number of copies and collation, change the settings in the software application.
Copy Count If a software program does not have a copy count setting, you can set copy count here. Type or use the arrows to set the number of copies from 1 to 9999. If a software program has copy count, set the copy count in the software to avoid conflicts between the program settings and the printer driver settings. If you select more than one copy, you will also be able to select Collated, to collate. Set collation in the software program, instead of the printer driver, if it is available.
Select an ICM Intent from the following: ● Pictures – use for photographs and pictures with blended colors and color gradations. ● Graphics – use for charts and graphs that have bright saturated colors. ● Match – use to preview the color settings from another printer. ● Proof – use for matching a color exactly when you are sending a document to a printer that has a specific color of ink. True Type Font The printer can use True Type fonts or it can substitute fonts for True Type.
Raster Compression Select the graphics-compression method: Automatic - The software determines the best compression method to use. Best Quality - The software does not lose any data during the compression. Maximum Compression - The software loses data during the compression. Choosing this option increases the print speed performance, but does decrease print image quality.
HP Universal Print Drivers on the Web (HP UPD PCL 5, PCL 6, and PS drivers) Use the HP UPD driver if you are an IT/System Administrator and you want to manage the software over a network. ENWW ● The HP UPD driver only supports printing. Scan and fax are not supported by the HP UPD even if your printer supports these functions. ● Before installing the software, see Client operating systems supported: on page 4 and Server operating systems supported: on page 5 to confirm installation requirements.
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Mac software and utilities Install Install the software on any computer that has save rights to the product. Users must have Administrator rights to install the software. NOTE: If the computer is connected to the product by a LocalTalk (printer port) connection, you must configure the AppleTalk (or network) control panel for the correct connection to communicate with the product. Apple operating systems do not support parallel connections.
4. On select models, you might see the ePrintCenter screen if your printer is on a network and has web access when you install. Select Go Online to install software drivers from the Web (you might be redirected to HP Connected). On select models, you will be able to set up HP Web Services such as HP ePrint while you are online. NOTE: HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location.
5. If you are installing from the software CD or from the web, you will see the Installation Options screen. Select HP Recommended Software or use the check boxes to customize your software selections. NOTE: Recommended Software options might vary depending on the printer model.
6. For network connections only: In the Select Printer screen, click the Add Printer button and follow the on-screen instructions. NOTE: For USB connections, the installer program automatically sets up the product in the Printers list. In the Add Printer list that appears, click the product to be installed, and then click the Add button. NOTE: The HP driver may not be the default driver. If you would like to use the HP driver, you may need to manually select the HP driver from the pop-up menu. 7.
Printer driver functions HP extends driver functions with plug-ins that provide access to product features, such as number of copies, duplexing, and print quality settings. These plug-ins are HP additions to Apple's printer driver. Cover page Select Before document or After document to enable cover page printing options.
● Presentation: Used when the highest quality print is desired. ● Maximum DPI: Use maximum dots per inch (dpi) mode to print high-quality, sharp images on photo paper. NOTE: Maximum DPI is only available when HP Advanced Photo Papers is the selected Media Type. Color options HP EasyColor automatically improves mixed text with graphics documents and photo images that are printed from common software applications. It is the default setting. ENWW ● Select HP EasyColor to optimize color print quality.
Adjust color, grayscale, and ink settings Disable HP EasyColor to manually adjust color and grayscale settings. When HP EasyColor is disabled you will also be able to change Dry Time, Saturation, and Black Ink Spread from the Ink Settings menu. 1. Deselect HP EasyColor to disable automatic settings. 2. If you want to print in grayscale, select Print Color as Gray. 3. ● Select Black Ink Only if you want to print using a black cartridge only.
None Use this setting to accept RGB data directly from the software application. Vivid (sRGB) Use this setting for graphics with saturated areas of color such as pie charts and bar graphs. Business documents with graphs and charts, but not photo images, can be printed with this setting. Booklet printing Select Format Output as Booklet to enable booklet printing options. NOTE: To print a booklet, two-sided printing must be turned on.
Printer utility HP Utility is a software program that gives you access to the product in Mac OS X. HP Utility does not work when it is installed by using the AppleTalk protocol. Use IP, Bonjour, or Rendezvous to enable HP Utility.
HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard disk. Sections Content Information and Print Quality Use HP Utility to check on supply and device information, maintenance tools, and more.
Sections Content Fax Settings (available on select models) ● Basic Fax Settings ● Digital Fax Archive ● Junk Fax Blocking ● Fax Forwarding ● Fax Logs ● Fax Speed Dials ● Scan to Computer ● Scan to E-mail ● Scan to Network Folder Scan Settings (available on select models) Information and print quality Supplies Status In the Information And Print Quality section, click the Supplies Status icon to open the Supplies Status screen.
Additional settings In the Printer Settings section, click the Additional Settings icon to open the HP Embedded Web Server (EWS). For information about HP EWS settings, see the electronic help documentation that came with your product. HP Scan HP scanning software may be included as part of the installation on select models. Use the HP Scan application to scan a document from your computer. For more information, see the electronic help documentation that came with your product.
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Requirements For all HP Digital Solutions ● A network connection Connnect your printer through a wireless router or an Ethernet cable to your network. ● The HP software HP recommends that you set up HP Digital Solutions using the HP software provided with the printer. TIP: If you would like to set up HP Digital Solutions without installing the HP software, you can use the printer’s embedded web server.
Scan to Network Folder Scan documents directly to computer folders on your network. These scanned documents can be sent to a shared network folder for personal or group access. In addition, you can configure specific scan settings for each scan destination, so the best settings are being used for each specific task. Set up Scan to Network Folder You can configure up to 10 destination folders for each printer.
Use Scan to Network Folder 1. Load your original print-side down on the right-front corner of the scanner glass or print-side up in the ADF. 2. Touch Scan, and then touch Network Folder. 3. On the control panel display, select the name that corresponds to the folder you want to use. 4. If prompted, enter the PIN. 5. Change any scan settings, and then touch Start Scan. NOTE: The connection might take some time, depending on network traffic and connection speed.
Scan to Email Scan documents and quickly share them as email attachments. These scanned documents can be sent to one or more email addresses for quick sharing. In addition, you can configure specific scan settings for each scan destination, allowing you to make sure that the best settings are being used for each specific task. Set up Scan to Email You can use the printer to scan documents and send them to one or more email addresses as attachments. 1.
2. c. Click New, and then follow the on-screen instructions. d. After you have entered the required information about the network folder, click Save and Test to make sure the email configuration is working correctly. The entry is added to the Outgoing Email Profile List. Add email addresses to the Email Address Book Manage the list of people to whom you can send email messages from the printer. You can add up to 15 email addresses with their corresponding contact names.
NOTE: The connection might take some time, depending on network traffic and connection speed.
HP Digital Fax Set up HP Digital Fax With HP Digital Fax (available on select models), the printer automatically receives faxes and saves them directly to a network folder (Fax to Network Folder) or forwards them as email attachments (Fax to Email). NOTE: You can configure HP Digital Fax to use either Fax to Network Folder or to use Fax to Email. You cannot use both at the same time. Received faxes are saved as TIFF (Tagged Image File Format) or PDF files.
NOTE: Any black-and-white faxes that you receive print, by default, and then are saved to the designated destination—either the network folder or email address that you have specified. ENWW ● If you are using Fax to Network Folder, this process happens in the background. HP Digital Fax does not notify you when faxes are saved to the network folder.
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Index A Advanced tab 29 F Finishing tab B booklet printing 43 G grayscale Mac 42 Windows 27 C CD installation 10 minimum system requirements 3 supported operating systems 3 color Mac 42 Windows 27 Color tab 26 connection options (Windows) 13 cover page Mac 40 Windows 19 D DCU see HP Driver Configuration Utility 6 DDU see HP Driver Deployment Utility 6 drivers Linux 6 Unix 6 E Effects tab 21 EWS see HP Embedded Web Server 7 ENWW 24 H HP Driver Configuration Utility (DCU) 6 HP Driver Deployment Utili
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