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HP Color LaserJet 2500 series printer User guide
Copyright and License Trademark Credits ©Copyright Hewlett-Packard Company 2003 Adobe Photoshop® is a trademark of Adobe Systems Incorporated. All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior written permission is prohibited.
HP Customer Care Telephone support HP provides free telephone support during the warranty period. When you call, you will be connected to a responsive team waiting to help you. For the telephone number for your country/region, see the flyer that shipped in the box with the product. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. You can also find support on the Internet at http://www.hp.com.
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Contents HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1 Printer basics Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Printer configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Printer parts . . . . . . . . . . . . . . . . . . . .
3 Managing the printer Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Special pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HP Color LaserJet 2500 Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the embedded Web server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Printer Status and Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix C Print media specifications Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 General guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Tray specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Paper and print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Envelopes . . . . . . . . . . . . . . . . . . . .
8 Contents ENWW
1 Printer basics Introduction This section provides information about the following topics: ENWW ● “Printer configurations” on page 10 ● “Printer features” on page 11 ● “Printer parts” on page 13 ● “Software and supported operating systems” on page 17 ● “Software for Windows” on page 18 ● “Software for Macintosh” on page 20 ● “Software tips” on page 21 ● “Uninstalling the printing software” on page 22 ● “Accessories and ordering information” on page 24 Chapter 1 Printer basics 9
Printer configurations Thank you for purchasing the HP Color LaserJet 2500 series printer. This printer is available in the configurations described below. HP Color LaserJet 2500L The HP Color LaserJet 2500L printer is a four-color laser printer that prints at 16 pages per minute (ppm) in black and white, and 4 ppm in color. ● Trays. The printer comes with a multipurpose tray (tray 1) that holds up to 125 sheets of various print media or 10 envelopes.
Printer features Color printing ● Capable of laser printing in full color using the four process colors: cyan, magenta, yellow, and black. Fast print speed ● Prints A4/letter-size paper at 16 ppm for black or 4 ppm for color. Excellent print quality ● True 600 by 600 dots per inch (dpi) text and graphics. ImageREt 2400 provides 2400 dpi color laser-class quality through a multilevel printing process. Adjustable settings to optimize print quality.
Networking ● ● ● The 2500L and 2500 models provide an EIO slot for an optional HP Jetdirect print server card for fast and easy connectivity. (The 2500n and 2500tn models include the HP Jetdirect print server card.) All common network protocols such as Ethernet, Token Ring, and LocalTalk are available using HP Jetdirect print server cards. Wireless networking (802.11b) is available with the HP Jetdirect print server card (model J6058A).
Printer parts Before using the printer, familiarize yourself with the parts of the printer.
Interface ports All 2500 series printers have two interface ports: an IEEE-1284B parallel port and a USB port. The 2500L and 2500 models also contain an EIO slot for installing an optional HP Jetdirect print server card. To order, see “Accessories and ordering information” on page 24, or contact your local HP dealer. The 2500n and 2500tn models include an HP JetDirect print server card (J6057A) that contains a 10/100 Base-T (RJ-45) port.
Control panel features The printer contains the following lights and buttons on its control panel: Black print-cartridge light Yellow print-cartridge light ROTATE CAROUSEL button Supplies Status lights and buttons Cyan print-cartridge light Magenta print-cartridge light Imaging-drum light Attention light (amber) Ready light (green) Go light and GO button (both green) Printer Status lights and buttons CANCEL JOB button The lights and buttons are arranged into two main groups: Supplies Status (top) an
Understanding Printer Status The printer has two buttons and three lights to indicate and control the printer status. To interpret and troubleshoot control panel light messages, see “Resolving control panel messages” on page 71. Cancel Job button CAUTION ● When the Ready light is blinking, pressing (CANCEL JOB) cancels the current job. ● When the printer is not experiencing an error, pressing (GO) and (CANCEL JOB) simultaneously prints a Configuration page and a Supplies Status page.
Software and supported operating systems For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software provided. Not all software is available in all languages. See the getting started guide for installation instructions, and see the Readme for the latest software information. The most recent drivers, additional drivers, and other software are available from the Internet and other sources.
Software for Windows When you install the software for Windows, you can directly connect the printer to a computer using a USB or parallel cable or you can connect the printer to the network using an optional HP Jetdirect print server card. Different software is available depending on the type of installation you chose. See the getting started guide for installation instructions, and see the Readme for latest software information.
Embedded Web server When the printer is directly connected to a computer, the embedded Web server is supported for Windows 98 and later. When the printer is connected to the network, the embedded Web server is supported for Windows 95 and later, Mac OS 8.6 and later, UNIX, Linux, and OS/2. With the embedded Web server, you can gain access to the printer settings and information by typing an IP address in a Web browser (such as Netscape Navigator™ or Microsoft Internet Explorer) on any computer.
Software for Macintosh For Mac OS 8.6 to 9.x, the Apple LaserWriter 8 driver must be installed to use the PPD file. Use the Apple LaserWriter 8 driver that came with your Macintosh. For Mac OS X, use Print Center to print. The printer includes the following software for Macintosh computers. PPDs (Mac OS 8.6 to 9.x and Mac OS X classic) PPDs, in combination with the LaserWriter driver, provide access to the printer features and allow the computer to communicate with the printer.
Software tips How do I gain access to printer features? Printer features are available in the printer driver. Some features such as custom paper sizes and page orientation might also be available in the program you are using to create a file. Change settings in the program, if possible, because changes made in the program override changes made in the printer driver. Gain access to advanced printer features from the printer driver (or the Print dialog box for Macintosh).
Uninstalling the printing software Uninstall software using the directions below for your operating system. Uninstalling software for Windows The printer comes with an uninstall utility that you can use to select and remove any or all of the Windows HP printing system components from your computer. To uninstall software for Windows 95 1 On the Start menu, point to Settings, and click Printers. 2 Select the icon for this printer and on the File menu, click Delete.
Uninstalling software for Macintosh To remove the printing software from your Macintosh, drag the HP LaserJet folder and PPDs to the Trash. For Mac OS 8.6 to 9.x: The PPDs are located here: Macintosh HD\System Folder\Extensions\Printer Descriptions. For Mac OS X: The PPDs are located here: Macintosh HD\Library\Printers\PPDs\Contents\Resources\.lproj. The phrase represents the language of the printer software you chose.
Accessories and ordering information The following list of accessories was current at the time of printing. Ordering information and availability of the accessories might change during the life of the printer. For the most current ordering information, visit: ● North America: http://www.hp.com/go/ordersupplies-na ● Europe & Middle East: http://www.hp.com/go/ordersupplies-emea ● Asia Pacific countries/regions: http://www.hp.com/go/ordersupplies-ap ● Latin America: http://www.hp.
Option Description or use Part number Optional tray 3 500-sheet input tray for letter and A4 sizes. Only one 500sheet tray can be installed. You must have a 250-sheet optional tray 2 installed to install an optional tray 3. Note: This tray is included with the 2500tn model. C9699A HP LaserJet paper Premium HP-brand paper for use with HP LaserJet printers. HPJ1124 (letter) CHP310 (A4) HPJ1424 (legal) HP Premium Choice paper HP bond paper with a weight of 120.32 g/m2 (32 lb.
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2 Printing tasks Introduction This section provides information about common printing tasks.
Choosing paper and other print media The printer models come with input trays as specified below. ● The 2500L comes with one input tray (tray 1). You can add one optional tray 2 (250-sheets) and one optional tray 3 (500-sheets). Optional tray 2 must be installed to install optional tray 3. ● The 2500 and 2500n models come with two input trays (tray 1 and tray 2) standard. You can add one optional tray 3 (500-sheets). ● The 2500tn comes with three input trays (tray 1, tray 2, and tray 3).
Supported print media for tray 1 Tray 1 holds up to 125 sheets of paper or up to 10 envelopes. See “Loading tray 1” on page 31. Supported sizes Tray 1 adjusts for sizes from 76 by 127 mm (3 by 5 inches) to a legal-size sheet of 216 by 356 mm (8.5 by 14 inches). See “Tray specifications” on page 125 for specific dimensions. Supported types Tray 1 supports these types of print media. ● Various types and weights of paper, including weights ranging from 60 to 177 g/m2 (16 to 47 lb). ● Envelopes.
Supported print media for optional tray 3 Optional tray 3 holds up to 500 sheets of paper. See “Loading optional tray 3” on page 33. CAUTION Load only paper in optional tray 3. Other types of print media, such as labels or grayscale transparencies, might jam if printed from optional tray 3. Supported sizes ● A4 ● Letter See “Tray specifications” on page 125 for specific dimensions.
Loading trays Load special print media such as envelopes, labels, and grayscale transparencies, in tray 1 only. Load only paper in optional tray 2 or optional tray 3. 1 Loading tray 1 Tray 1 (the multipurpose tray) holds up to 125 sheets of paper or other print media, or it holds up to 10 envelopes. For information about loading special print media such as labels and grayscale transparencies, see “Printing on special print media” on page 43.
1 Loading optional tray 2 Optional tray 2 supports standard-size paper only. Paper includes average-weight letterhead and prepunched paper. For additional information about letterhead and prepunched paper, see “Printing on letterhead or preprinted forms” on page 47. 2 CAUTION Print special print media such as labels and grayscale transparencies from tray 1 only. Printing special print media from optional tray 2 or optional tray 3 can cause jams.
1 Loading optional tray 3 The optional tray 3 supports A4- and letter-size paper. Optional tray 3 supports only paper, but paper includes average-weight letterhead and prepunched paper. For additional information about letterhead and prepunched paper, see “Printing on letterhead or preprinted forms” on page 47. 2 CAUTION Print special print media such as labels and grayscale transparencies from tray 1 only. Printing special print media from optional tray 2 or optional tray 3 can cause jams.
Printing a job This section provides basic printing instructions. When making changes to printing settings, there is a hierarchy to how changes are prioritized. (Note that the names of commands and dialog boxes might vary depending on your program.) ● “Page Setup” dialog box. This dialog box opens when you click Page Setup or a similar command on the File menu. This dialog box is part of the program in which you are working. Settings changed here override settings changed anywhere else.
To print from Windows 1 Make sure paper is loaded in the printer. 2 On the File menu, click Page Setup or a similar command. Ensure that the settings are correct for this document. 3 From the File menu, click Print, Print Setup, or a similar command. The Print dialog box opens. 4 Select this printer and change any settings that you need. Do not change any settings, such as page size or orientation, that you set in the Page Setup dialog box.
To print from Macintosh 1 Make sure paper is loaded in the printer. 2 On the File menu, click Page Setup. 3 Make sure that this printer is selected in the Format for pop-up menu. 4 Select the size of paper onto which you are printing. 5 Select the Orientation and Scale, if necessary, and click OK. 6 On the File menu, click Print. 7 Select the Source (tray) from which you want to print or select the Type of media onto which you want to print in one of these ways.
Gaining access to printer driver settings This section lists the common printing features that are controlled through the printer driver. (The printer driver is the software component you use to send print jobs to the printer.) You can change settings temporarily for the print jobs that you print while the program is still open. You can also make permanent changes to the default settings that will be in effect now and in the future.
Features in the printer driver Some printer drivers and some operating systems do not support all printer features. Use the PCL 6 printer driver to take full advantage of all the printer features, as listed below. The Windows directions in the following sections assume that you are using the PCL driver. In the PS driver, the tabs are named differently.
Setting a custom paper size Use the Custom Paper feature to set up the printer to print to sizes other than standard ones. ● Windows: Try to set this setting from one of these locations, in this order: the Page Setup dialog box in the program, the Print dialog box in the program, or the Paper tab in the printer driver. ● Mac OS: Gain access to Custom Paper features from the Page Setup dialog box. From the Page Attributes pop-up menu, select Custom Page Size.
Printing multiple pages on one sheet of paper (N-up printing) N-up printing is the ability to print multiple pages on one sheet of paper. The pages will appear decreased in size. You can specify up to nine pages per sheet, and they will be arranged on the sheet as shown below if you use the default arrangement. You can also choose whether a border appears around each page or not. ● Windows: Gain access to Pages per Sheet on the Finishing tab in the printer driver.
Printing on different paper for the first page Printing on different paper for the first page is useful if you are printing a letter for example that uses letterhead on the first page and plain sheets for the subsequent pages. The size for all pages of the print job must be the same in the printer driver. ● Windows: Try to set this setting from one of these locations, in this order: the Page Setup dialog box in the program, the Print dialog box in the program, or the Paper tab in the printer driver.
Choosing an output location The printer comes with the top output bin and a rear output door for printing to a straight-through paper path. Print jobs emerge from the top output bin when the rear output door is closed. Print jobs emerge from the back of the printer when the rear output door is open. ● Use the top output bin when printing most jobs, including jobs on average-weight paper and letterhead, as well as grayscale transparencies. The top output bin can hold up to 125 sheets.
Printing on special print media Printing speeds might be automatically reduced when printing on any special-sized print media. 1 Printing on envelopes Load envelopes into tray 1 only. ● The weight of the envelope paper should not exceed 105 g/m2 (24 lb). ● Make sure envelopes are undamaged and are not stuck together. ● Never use envelopes with clasps, snaps, windows, coated linings, self-stick adhesives, or other synthetic materials.
Printing on labels Follow the guidelines here for using labels. See “Print media specifications” on page 123 for more details. CAUTION 44 Printing tasks To avoid damaging the printer, use only labels recommended for laser printers. To prevent serious jams, always use tray 1 to print labels and always use the straight-through paper path. Never print on the same sheet of labels more than once or print on a partial sheet of labels.
Printing on grayscale transparencies The printer supports printing in grayscale on grayscale or color transparencies. (Grayscale transparencies are usually less expensive.) See “Grayscale transparencies” on page 132 for more details. CAUTION ENWW To avoid damaging the printer, use only transparencies recommended for laser printers. To prevent serious jams, always use tray 1 to print grayscale transparencies. ● Load grayscale transparencies into tray 1 only.
Printing on custom-sized print media or cardstock Postcards, 3-by-5-inch (index) cards, and other custom-sized print media can be printed from tray 1. The minimum size is 76 by 127 mm (3 by 5 inches) and the maximum size is 216 by 356 mm (8.5 by 14 inches). 46 Printing tasks ● Always insert the short edge first into tray 1. To print in landscape mode, make this selection through your program. Inserting paper long edge first might cause a paper jam. ● In your program, set margins at least 6.4 mm (.
Printing on letterhead or preprinted forms This section shows how to orient letterhead or preprinted forms when you are printing only on one side. For duplex (two-sided printing) orientation, see “Printing on both sides (duplexing manually)” on page 48. ● Orient paper as shown below. Orientation of letterhead in tray 1: side to be printed up, top edge in first. Orientation of letterhead in tray 2 or optional tray 3: side to be printed down, top edge toward the front of the tray.
Printing on both sides (duplexing manually) To print on both sides of the paper, you will have to go to the printer and reinsert the paper manually after the first side has printed. CAUTION Do not print on both sides of labels, transparencies, or vellum. Damage to the printer and jams might result. To duplex manually 1 Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of these ways.
Canceling a print job A print job can be stopped from a program, from a print queue, or from the button on the printer. (CANCEL JOB) ● If the printer has not started printing, first try to cancel the job within the program that sent the print job. ● If the print job is waiting in a print queue or print spooler such as the Printers group in Windows or Print Monitor or Print Center Queue (Mac OS), try to delete the job from there next.
Using color This printer offers great color as soon as you set it up. It provides a combination of automatic color features to generate excellent color results for the general user, plus sophisticated tools for the experienced color user. The printer provides carefully designed and tested color tables to provide smooth, accurate color rendition of all printable colors.
HP ColorSmart The Automatic color setting (HP ColorSmart) enables optimal color output automatically for diverse types of documents. This feature utilizes object tagging that allows optimal color and halftone settings to be used for different objects (text, graphics, and images) on a page. The printer driver analyzes which objects the page contains and uses halftone and color settings that provide the best print quality for each object.
Manual Options If you select Manual, you can individually adjust the Halftoning, Neutral Grays, Edge Control, and RGB Color options for each of the major elements: text, graphics, and photographs. Halftone options Halftone options affect the resolution and clarity of your color output. You can independently adjust halftone settings for text, graphics, and photos. The two halftone options are Smooth and Detail.
Matching colors The process of matching printer output color to your monitor is quite complex because printers and computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using a CMYK (cyan, magenta, yellow, and black) process. Several factors can influence your ability to match printed colors to those on your screen.
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3 Managing the printer Introduction This printer comes with several software tools that help you monitor, troubleshoot problems with, and maintain the printer.
Special pages Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer. Note If the printer language was not correctly set during installation, you can set the language manually so that the pages print in one of the supported languages. Change the language using the embedded Web server (“Using the embedded Web server” on page 60) or HP Web Jetadmin.
Supplies Status page The Supplies Status page lists the remaining life of HP print cartridges and HP imaging drums. It also lists the estimated pages remaining, number of pages printed, and other supplies information. You can print a Supplies Status page from the printer or the embedded Web server. To print from the printer, press (GO) and (CANCEL JOB) simultaneously. (The Configuration page also prints.
HP Color LaserJet 2500 Toolbox HP Color LaserJet 2500 Toolbox is only supported for Windows 98 and later. You must have performed a complete software installation to use the HP Color LaserJet 2500 Toolbox. You can view the HP Color LaserJet 2500 Toolbox when the printer is directly connected to your computer or connected to the network.
Troubleshooting tab This section of the navigation bar contains links to the information pages of the printer. (Some of these pages are also available from other sources, such as the embedded Web server or the printer itself.) From this section, you can view the following pages: ● Control Panel Help. Allows you to view animations of control panel light messages, identify what the light pattern means, and view information for resolving the message. ● Cleaning Page.
Using the embedded Web server When the printer is directly connected to a computer, the embedded Web server is supported for Windows 98 and later. When the printer is connected to the network, the embedded Web server is supported for Windows 95, Mac OS 8.6 and later, UNIX, Linux, and OS/2. The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel.
Information tab The Information pages group consists of the following pages. ● Device Status. This page displays the printer status and shows the life remaining of HP supplies, with 0 percent representing that a supply is empty. The page also shows the type and size of print media set for each tray. To change the default settings, click Change Settings. ● Configuration page. This page shows the information found on the printer Configuration page. ● Supplies Status.
Networking tab This tab allows the network administrator to control network-related settings for the printer when it is connected to an IP-based network. This tab will not appear if the printer is directly connected to a computer, or if the printer is connected to a network using anything other than an HP JetDirect print server card. Other links This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links.
Using Printer Status and Alerts Printer Status and Alerts is only supported for Windows 98 and later. The Printer Status and Alerts software is available to users of both networked and directly connected printers. This software allows you to view the embedded Web server information for a particular printer. It also generates messages on the computer regarding the status of the printer and print jobs. Depending on how the printer is connected, you can receive different messages. ● Networked printers.
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4 Problem solving and maintenance Introduction This troubleshooting information is organized to help you resolve printing problems. Choose the general type of problem from the following list. ● There is a jam in the printer. See “Clearing jams” on page 66. ● Printer lights, other than the Ready light, are on or blinking. See “Resolving control panel messages” on page 71. ● The document printed, but the print quality was not what was expected. See “Solving printquality problems” on page 80.
Clearing jams Occasionally, paper or other print media can become jammed during a print job. Some causes include: ● Input trays are loaded improperly or overfilled. ● Tray 2 or optional tray 3 is removed during a print job. ● The top cover is opened during a print job. ● Too many sheets accumulated in an output area or blocked an output area. ● Paper being used does not meet HP specifications. See“Print media specifications” on page 123.
1 To clear jams from inside the printer CAUTION Jams in this area might result in loose toner on the page. If you get toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.) 2 1 Open the top cover. 2 Remove the imaging drum by pushing it away from you and lifting it out of the printer. You cannot reach jams by removing the print cartridges.
1 To clear jams from input areas 1 Open tray 2 or optional tray 3 to expose the jam. 2 Complete one of these steps: 2 3 ● If the jam has already partially entered the printer, see “To clear jams from inside the printer” on page 67. ● If the jam is only in the input tray, remove the jam by pulling it out by the visible edge. Realign all of the paper in the tray and go to step 4.
1 To clear jams from output areas CAUTION Jams in these areas might result in loose toner on the page. If you get toner on your clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.) 1 2 Complete one of these steps: ● If the paper is not almost completely visible from the top output bin, go to step 2. ● If the paper is almost completely visible, pull it carefully out of the printer and go to the last step. 2 Open the rear output door.
6 6 Grasp the fuser handles and pull to remove the fuser from the printer. WARNING! The parts on the internal surface of the fuser are very hot. To avoid burning yourself, do not touch those parts. 7 Using both hands, slowly and steadily remove any paper from inside the printer. Then, carefully reinsert the fuser and secure the locks. 8 Reconnect the power cable and turn on the printer. 9 Open the top cover, close it again, and then press (GO) if the Go light is flashing.
Resolving control panel messages Printer status is indicated by light patterns on the control panel.
Supplies Status lights This section describes the meaning of the patterns for the lights in the Supplies Status area. Information about supplies also appears in the Printer Status and Alerts software, the embedded Web server, and the HP Color LaserJet 2500 Toolbox. (For more information, see “Managing the printer” on page 55.) To order new supplies, see the embedded Web server or see “Accessories and ordering information” on page 24.
Light pattern Recommended action Black print cartridge is empty or missing The black print-cartridge light is blinking. The printer stops printing. The print cartridge is empty or missing, or the printer cannot detect the print cartridge correctly. You must replace the print cartridge before the printer can continue printing. Reinsert or replace the print cartridge. If the print-cartridge light is still blinking but the Attention light is not on, turn the printer off and then back on again.
Light pattern Recommended action Black print cartridge is a non-HP print cartridge CAUTION: If you continue printing once this print cartridge is empty, damage to the printer can occur. See “Hewlett-Packard limited warranty statement” on page 106. The black print-cartridge light is blinking and the Attention light is on. The printer stops printing. If you still want to use this non-HP print cartridge, press (CANCEL JOB) to continue printing.
Printer Status lights The following section describes the meaning of the light patterns in the Printer Status area. Information about the printer status also appears in the Printer Status and Alerts software and the embedded Web server. (For more information, see “Managing the printer” on page 55.) Light pattern Error and recommended action All control panel lights Startup All control panel lights cycle one after another. Pressing buttons has no effect until the printer is in the Ready state.
Light pattern Error and recommended action Attention with Ability to Continue The Attention light is blinking and the Go light is on. The printer stops printing. The message appears in these situations: ● ● ● ● ● Manual feed with pause. Someone sent a manual feed job and the printer is waiting for the special paper. Load paper into tray 1, and if the printer does not begin printing once the pages are reloaded, (GO) to try to print from another tray. press (GO).
Secondary light patterns for Printer Status lights This section describes the secondary light patterns that you can display when you experience a Attention with Ability to Continue state or an Accessory error. Each of these errors has its own set of secondary light patterns, so a section is included here for each set. Secondary light patterns provide more information about the more specific type of error that occurred.
22 Buffer Overflow error The Ready light and Go light are on. Press ● ● ● (GO) to try to print a portion of the job. The connection between the printer and the computer is loose. Check the connection to ensure that it is secure. The cable is malfunctioning. Try using a different, high-quality USB or EEE-1284 compliant, size-B parallel cable. See “Accessories and ordering information” on page 24 Contact HP Customer Care.
Secondary light patterns for Accessory errors This section describes the secondary light patterns that you can display when you experience an Accessory error (Attention light, Ready light, and Go light are blinking). 8x.yyyy EIO error The Attention light is blinking. There is a problem with the print server card. Caution: You must turn off the printer before inserting or removing the print server card to avoid damaging it.
Solving print-quality problems If your document is printing but the quality is not what you expected, start by using the printquality checklist Print-quality checklist General print-quality problems can be solved by following the checklist below. 1 Check the printer driver to make sure you are using the best available print-quality option, or return to the default settings. See “Changing print quality” on page 41. 2 Check that the paper or print media you are using meets specifications.
Solving issues with all printed documents The examples below depict letter-size paper that has passed through the printer short-edge first. These examples illustrate problems that would affect all pages you print, whether you print in color or in black only. The topics that follow list the typical cause and solution for each of these examples.
Light print or fade A vertical streak or an incorrect or faded color area appears on the page. ● The paper might not meet HP’s paper specifications (for example, the paper is too moist or too rough). See “Print media specifications” on page 123. ● One or more print cartridges are low. If you are using non-HP print cartridges, no messages appear on the printer control panel or in the embedded Web server. ● The imaging drum might be low or empty. Print the Supplies Status page to check remaining life.
Gray background The amount of background toner shading becomes unacceptable. ● Perform a calibration. See “Calibrating the printer” on page 100. ● Use a different paper with a lighter basis weight. See “Print media specifications” on page 123. ● Check the printer environment. Very dry (low humidity) conditions can increase the amount of background shading. ● One or more print cartridges are low.
Repetitive defects on the front Marks repeatedly appear on the printed side of the page at even intervals. ● In the printer driver, select the Paper tab and set Type is to match the type of paper on which you are printing. Print speed might be slower if you are using heavy paper. For UNIX, Linux, and OS/2, this feature is available in the embedded Web server if the printer is connected to a network. ● Clean the printer. See “Cleaning the printer” on page 99.
Page skew ● Make sure the paper or other print media is loaded correctly and that the guides are not too tight or too loose against the stack. See “Loading trays” on page 31. ● Check the paper type and quality. Use a different paper, such as high-quality paper intended for laser printers. See “Print media specifications” on page 123. ● If the problem is not resolved, see “If the problem is not resolved” on page 86. Wrinkles or creases ● Make sure that paper is loaded properly.
If the problem is not resolved If the problem is not resolved, try these steps: 1 Perform a cleaning and calibration. See “Cleaning the printer” on page 99. 2 Print the Configuration page and Supplies Status page again. • If the pages print correctly, then the problem is with the program, computer, or printer driver. Go to the next step. • If the pages do not print correctly, then the problem is with the printer itself. The problem might be the fuser. Contact HP Customer Care.
Solving issues with color documents This section describes issues that can occur when you print in color. Whenever you are experiencing color-related issues, calibrate the printer before trying any other steps. See “Calibrating the printer” on page 100. Only black prints Missing or incorrect color Color prints inconsistently Colors do not match Color pages have inconsistent finish Only black prints Only black is printing when the document should be printing in color.
Missing or incorrect color ● You have changed the color settings manually. Return the color setting to Automatic. See “Changing color settings” on page 39. ● Your print media does not meet the specifications for this printer. Use a different paper, such as a high-quality paper intended for laser printers. See “Print media specifications” on page 123. ● You are operating the printer in excessively humid conditions. Verify that the printer environment is within humidity specifications.
Resolving problems that generated messages This section helps resolve problems that generated messages on the computer. Messages for both Windows and Macintosh This section lists some common errors that only provide a simple message but no information for resolving the error. Errors that you see in Printer Status and Alerts, the HP Color LaserJet 2500 Toolbox, or the embedded Web server provide their own instructions for resolving the error.
Resolving problems that did not generate messages Begin by using the troubleshooting checklist. Troubleshooting checklist If the printer is not responding properly, complete the steps in the following checklist, in order. If the printer does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves the problem, you can stop without performing the rest of the steps on the checklist. 1 Make sure the printer Ready light is on.
8 Print a page from the HP Color LaserJet 2500 Toolbox (Windows 98 and higher only). a If it prints, then the problem is with the printer driver. Try using one of the other printer drivers. Or, uninstall the printer driver (see “Uninstalling the printing software” on page 22) and reinstall it (see the getting started guide). b If the page does not print, then the problem is with the computer or the program. 9 Print a short document from a different program that has worked in the past.
Solving general printing problems In addition to the problems listed in this section, see “Solving common Macintosh problems” on page 97 if you are using a Macintosh computer and see “Solving PostScript (PS) errors” on page 96 if you are using several printer languages. Symptom Possible Cause The print job is extremely The job might be very complex, if it slow. contains graphics, for example. Solution ● ● Wait for the job to print.
Symptom Possible Cause Solution Printer does not pull paper from tray 2 or optional tray 3. The rear paper length guide (tray 2) To set the rear guides properly, see “Loading optional tray 2” or the rear paper stop (optional tray 3) on page 32 or “Loading optional tray 3” on page 33. is set incorrectly. The tray is not recognized in the printer software. Set the printer software to recognize the tray. If the printer does not pull paper from either tray, the problem might be the paper.
Symptom Possible Cause Pages print, but all colors If pages print completely blank, the do not print or the pages file might have blank pages. are completely blank. A print cartridge might be low or empty. Solution Check the file to make sure that it does not contain blank pages. Check the printer control panel for a Supplies Status message, print a Supplies Status page, or use the embedded Web server to see the levels remaining in the print cartridges. Replace any print cartridges that are low or empty.
Symptom Possible Cause The printer prints, but the The interface cable is loose or text is wrong, garbled, or defective. incomplete. Solution Disconnect the printer cable and reconnect it. Try a print job you know works. If possible, attach the cable and printer to another computer and try a print job that you know works. Finally, try a new cable.
Solving PostScript (PS) errors The following situations are specific to PS language and might occur when several printer languages are being used. Note To receive a printed or an on-screen message when PS errors occur, choose this option in the PS printer driver or the embedded Web server. Symptom Possible Cause The job prints in Courier (the printer default typeface) instead of the typeface you requested. The requested typeface is not Download the desired font and send the print job again.
Solving common Macintosh problems In addition to the problems listed in “Solving general printing problems” on page 92, this section lists problems that can happen only when using the Mac OS, versions 8.6 to 9.x. Symptom Possible Cause Solution Problems in the Chooser The printer driver icon does not appear in the Chooser. Software was not installed correctly. The LaserWriter driver should be present as a part of the Mac OS.
Symptom Possible Cause Your document is not The printer might be substituting printing with New York, fonts. Geneva, or Monaco fonts. Solution Select Options in the Page Setup dialog box to clear substituted fonts. USB Problems You are unable to print from a third-party USB card. This error occurs when the software for USB printers is not installed. When adding a third-party USB card, you might need the Apple USB Adapter Card Support software.
Cleaning the printer During the printing process, paper, toner and dust particles can accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. This printer has a cleaning mode that can correct and prevent these types of problems. To clean the engine Note ENWW The following procedure must be performed from the HP Color LaserJet 2500 Toolbox, which is only supported for Windows 98 and later.
Calibrating the printer The printer automatically calibrates when a supply is changed and at set intervals determined by the total number of pages the printer has printed. You can change when the printer performs automatic calibrations using the embedded Web server. You can also calibrate the printer manually when you are having color-related issues. To calibrate the printer at the printer 1 Turn the printer off and then on again.
Managing supplies For warranty information about these supplies, see “Limited warranty for the print cartridges and imaging drum” on page 107. Supplies life The life of the imaging drum depends on the number of black-only or color pages that print jobs require. An HP Color LaserJet 2500 series imaging drum lasts an average of 20,000 pages when printing black-only pages and 5,000 pages when printing color pages.
To check and order using the embedded Web server Note 1 Open the embedded Web server. 2 On Information tab, click Device Status (on the left side of the window). Click Supplies Status to see more information, such as part numbers. 3 If the print cartridges are low or empty, you can click Order Supplies in the Other Links area. This opens a browser and connects you to the Supplies section of the HP website. You must have Internet access to connect to the website.
HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Service or repairs required as a result of using a non-HP supply will not be covered under the printer warranty. When you insert a supply into the printer, the printer will inform you if the supply is not a genuine HP supply.
104 Problem solving and maintenance ENWW
A Service and support Introduction This section contains support and service information. ENWW ● “Hewlett-Packard limited warranty statement” on page 106 ● “Limited warranty for the print cartridges and imaging drum” on page 107 ● “Availability of support and service” on page 108 ● “HP maintenance agreements” on page 108 ● “HP Express Exchange (U.S.
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF WARRANTY HP Color LaserJet 2500L, 2500, 2500n, 2500tn 1 year, Return to Authorized Service Center 1. HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
Limited warranty for the print cartridges and imaging drum This HP product is warranted to be free from defects in materials and workmanship during its useful life (end of life is indicated by a printer control panel low-life message). This warranty does not cover products that have been modified, refurbished, remanufactured, misused or tampered with in any way. This limited warranty gives you specific legal rights.
Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs. Maintenance agreements are not part of the standard warranty. Support services vary by area.
HP Express Exchange (U.S. and Canada only) This service, available for an additional fee, is an alternative to the standard warranty and entails returning your printer for repair. HP Express Exchange allows you to receive a refurbished replacement unit and then return your defective printer.
Repacking the printer If HP Customer Care determines that your printer needs to be returned to HP for repair, follow the steps below to repack the printer before shipping it. CAUTION Shipping damage as a result of inadequate packing is the customer’s responsibility. To repack the printer 1 CAUTION Remove and retain any DIMMs installed in the printer. Static electricity can damage DIMMs.
Service information form WHO IS RETURNING THE EQUIPMENT? Date: Person to contact: __________________________________________ Phone: ________________ Alternate contact: __________________________________________ Phone: ________________ Return shipping address: Special shipping instructions: WHAT ARE YOU SENDING? Model name: Model number: Serial number: Please attach any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, etc.) that are not required to complete the repair.
112 Service and support ENWW
B Specifications and regulatory information Introduction This section contains information regarding printer specifications and required regulatory information.
Printer specifications Physical specifications HP LaserJet 2500 without optional trays 2 and 3 HP LaserJet 2500 with optional tray 2 (250-sheet) HP LaserJet 2500 with optional tray 3 (500-sheet) Height 325 mm (12.80 in.) 376 mm (14.80 in.) 512 mm (20.16 in.) Width 482 mm (18.98 in.) 482 mm (18.98 in.) 482 mm (18.98 in.) Depth (body) 451 mm (17.76 in.) 451 mm (17.76 in.) 451 mm (17.76 in.) Weight (with supplies) 21.5 kg (47.5 lbs) 23.9 kg (52.7 lbs) 29.3 kg (64.
Environmental specifications Recommended Operating Storage Temperature (printer and print cartridge) 20° to 27° C (68° to 81° F) 15° to 32.5° C (59° to 90.5° F) -20° to 40° C (-4° to 104° F) Relative humidity 20 to 70% 10 to 80% 95% or less Acoustic Emissions (HP Color LaserJet 2500 series printers) Bystander Position Declared Per ISO 9296 Printing (16 ppm) LpAm = 57 dB(A) Standby not audible Sound Power Declared Per ISO 9296 Printing (16 ppm) LWAd = 6.
Environmental Product Stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3). Energy consumption This product qualifies for ENERGY STAR®, which is a voluntary program established to encourage the development of energy-efficient office products.
HP LaserJet printing supplies In many countries/regions, this product's printing supplies (for example, print cartridge, imaging drum) can be returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use and free takeback program is available in over 48 countries/regions. Multi-lingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package.
Material safety data sheet Material Safety Data Sheets (MSDS) can be obtained from the HP LaserJet Supplies website at http://www.hp.com/go/msds. Extended warranty HP SupportPack provides coverage for the HP hardware product and all HP supplied internal components. The hardware maintenance covers a three-year period from the date of the HP product purchase. The customer must purchase HP SupportPack within 180 days of the HP product purchase. For more information, contact HP Customer Care.
FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
Regulatory statements Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product HP Color LaserJet 2500L, 2500, 2500n, 2500tn Product Name: Including: 250-sheet and 500-sheet paper feeder unit C9705A, C9706A, C9707A, C9708A Model Number: Including: C9698A, C9699A ALL Product Options: conforms to the following Product Specifications: Safety:
Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Finnish laser statement LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP Color LaserJet 2500 -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.
C Print media specifications Introduction This section contains specifications for the paper and other print media you can use with the printer.
General guidelines This printer accepts a variety of media, such as cut-sheet paper (including up to 100% recycled fiber content paper), envelopes, labels, grayscale transparencies, and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors affecting printer performance and output quality.
Tray specifications This section contains information about the sizes, weights, and capacities of paper and other print media that each tray supports. Tray 1 specifications Tray 1 Dimensions1 Paper Minimum: Weight Capacity2 60 to 177 g/m2 (16 to 47 lb) 125 sheets of 75 g/m2 (20 lb) paper Thickness: 0.10 to 0.13 mm (0.0039 to 0.0051 in.) 50 typically Thickness: up to 0.23 mm 50 typically 76 by 127 mm (3 by 5 in.) Maximum: 216 by 356 mm (8.5 by 14 in.
Optional tray 2 specifications Optional tray 2 (250-sheet tray) Dimensions1 Letter 216 by 279 mm (8.5 by 11 in.) A4 210 by 297 mm Weight Capacity2 60 to 105 g/m2 (16 to 28 lb) 250 sheets of 75 g/m2 (20 lb) paper (8.3 by 11.7 in.) A5 148 by 210 mm (5.8 by 8.3 in.) B5 (ISO) 176 by 250 mm (6.9 by 9.9 in.) B5 (JIS) 182 by 257 mm (7.2 by 10 in.) Executive 191 by 267 mm (7.3 by 10.5 in.) Legal 216 by 356 mm (8.5 by 14 in.) 8.5 x 13 in. 216 by 330 mm (8.5 by 13 in.) 1. 2.
Paper and print media This section contains information about specifications for quality of paper, guidelines for paper usage, and guidelines for paper storage. Specifications for quality Category Specifications Acid Content 5.5 pH to 8.0 pH Caliper 0.094 to 0.18 mm (3.0 to 7.0 mils) Curl in Ream Flat within 5 mm (.02 in.
Guidelines for usage For best results, make sure the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. For best quality color printing, use a smooth type of paper. Generally, the smoother the paper, the better the results, although coated, photo, and glossy papers are not supported. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper.
Printing and storage environment Ideally, the printing and paper-storage environment should be at or near room temperature, and not too dry or too humid. Remember that paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room.
Envelopes Use only tray 1 to print envelopes. Select the type of envelope you are using from the Print dialog box or the printer driver. For UNIX, Linux, and OS/2, this feature is available in the embedded Web server if the printer is connected to the network. In your program, set the margins for the envelope. The following table gives typical address margins for a commercial #10 or DL envelope. Type of address Top margin Left margin Return address 15 mm (0.6 in.) 15 mm (0.6 in.
Envelopes with double side-seams Double side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the corner of the envelope as illustrated below. Acceptable Unacceptable Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer.
Labels Select the type of label you are using from the Print dialog box or the printer driver. For UNIX, Linux, and OS/2, this feature is available in the embedded Web server if the printer is connected to the network. CAUTION To avoid damaging the printer, use only labels recommended for laser printers. To prevent serious jams, always use tray 1 to print labels and always use the straight-through paper path. Never print on the same sheet of labels more than once or print on a partial sheet of labels.
D Working with memory and print server cards Introduction This section provides information about the following topics: ENWW ● “Printer memory” on page 134 ● “Installing memory and font DIMMs” on page 135 ● “Checking DIMM installation” on page 137 ● “Enabling memory” on page 138 ● “Enabling the language font DIMM” on page 138 ● “Installing an HP Jetdirect print server card” on page 139 Appendix D Working with memory and print server cards 133
Printer memory The printer has two dual inline memory module (DIMM) slots for upgrading with: ● More printer memory. DIMMs are available in 32, 64, and 128 MB for a maximum of 256 MB. ● DIMM-based accessory fonts, macros, and patterns. You might want to add more memory to the printer if you often print complex graphics or PS documents, or use many downloaded fonts. Additional memory also allows the printer to print multiple, collated copies at the maximum speed.
Installing memory and font DIMMs 2 You can install more memory for the printer, and you can also install a font DIMM to allow the printer to print characters for languages such as Chinese or the Cyrillic alphabet. CAUTION Static electricity can damage DIMMs. When handling DIMMs, either wear an antistatic wrist strap, or frequently touch the surface of the DIMM antistatic package and then touch bare metal on the printer.
7 7 Holding the DIMM by the edges as shown in the illustration, align the notches on the DIMM with the DIMM slot. 8 Firmly press the DIMM straight into the slot. Firmly close the locks on each side of the DIMM until they snap into place. 9 Close the two DIMM doors. 10 Reconnect the power cable and turn the printer on. 8 11 Go to “Checking DIMM installation” on page 137.
Checking DIMM installation Check that the DIMMs are installed correctly and working. To check DIMM installation 1 Turn the printer on. Check that the Ready light is on after the printer has gone through the startup sequence. If an error message appears, a DIMM might have been incorrectly installed. 2 (CANCEL JOB) simultaneously. (A Print a Configuration page by pressing (GO) and Supplies Status page and possibly an HP Jetdirect Configuration page also print.
Enabling memory If the printer has a new memory DIMM installed, all Windows users of the printer must set the printer driver to recognize the newly added memory. Macintosh computers automatically recognize new memory. To enable memory for Windows 1 On the Start menu, point to Settings, and click Printers or Printers and Faxes. 2 Select this printer and select Properties. 3 On the Configure tab, click More. 4 In the Total Memory field, enter the total amount of memory that is now installed.
Installing an HP Jetdirect print server card 1 You can install an optional HP Jetdirect print server card in the 2500L or 2500 model printer, which comes with an EIO slot. To install an HP Jetdirect print server card 1 Turn the printer off and disconnect the power cable and the parallel or USB (interface) cable. 2 Locate the EIO slot. Loosen and remove the two retaining screws holding the cover for the EIO slot onto the printer, and then remove the cover.
140 Working with memory and print server cards ENWW
Index Numerics C 250-sheet tray. See tray 2 4-Color option 52 500-sheet tray.
consumables availability 118 life expectancies 101 ordering 3 part numbers 24 recycling 117 specifications 114 status lights 15, 72 status page, printing 57 status, viewing with embedded Web server 61 continuable attention errors 76, 77 contracts, maintenance 108, 118 control panel accessory error lights 79 consumables status 72 lights and buttons, description 15 lights and messages, troubleshooting 71 printer status lights 75 secondary printer status lights 77 viewing with embedded Web server 60 Courier fo
F face down bin. See top output bin face up bin. See rear output door faded print 82 FCC statements 119 features color 50 drivers 38 printer 10 film, transparency.
models including 12 ordering 3 part numbers 24 troubleshooting 91 K keys, control panel 15 L labels output path 42 printing 44 specifications 125, 132 language documentation 25 embedded Web server 61 information pages 56 languages, printer errors 78 features 11 laser safety statements 121 LaserJet 2500 Toolbox calibrating printer 100 operating systems supported 17 using 58 LaserJet paper 25 LaserWriter 8 driver 20 letterhead output path 42 printing 47 specifications 128 life expectancies, supplies 101 lig
status, viewing with embedded Web server 60 troubleshooting 91 Neutral Grays options 52 noise specifications 115 non-HP print cartridges 103 nonvolatile memory (NVRAM) errors 78 not printing, troubleshooting 90, 93 N-up printing 40 NVRAM (nonvolatile memory) errors 78 O on/off switch 13 online customer support 3 online Help printer drivers 37 on-site service agreements 108, 118 operating environment, specifications 115 operating systems supported 17 optional tray 2. See tray 2 optional tray 3.
status page, printing 57 status, viewing with embedded Web server 61 storage specifications 115 Print dialog box 34 print media.
tray 1 125 tray 2 126 tray 3 126 skew, troubleshooting 85 slanted pages 85 slow printing, troubleshooting 92 smeared toner, troubleshooting 83 Smooth halftone option 52 software downloading 21 embedded Web server 60 features 38 HP Printer Status and Alerts 63 Macintosh, features 20 operating systems supported 17 settings, changing 37 Toolbox 58 uninstalling 22 Windows, features 18 source, printing by 34, 38 spare parts.
size specifications 114 troubleshooting 93 trays configuring 60 default 28 features 11 included 10 jams, clearing 68 loading 31 locating 13 media supported 29, 125 ordering 3 part numbers 24, 25 selecting 34, 38 troubleshooting 92 troubleshooting accessory errors 79 blank pages 94 calibrating printer 100 cleaning printer 59 color 87 Configuration page, printing 56 consumables status messages 72 control panel messages 71 curl 84, 94 Demo page, printing 56 diagnostic pages 59 EPS files 97 faded print 82 fonts
hp color LaserJet 2500 series hp color LaserJet 2500 series copyright © 2003 Hewlett-Packard Company www.hp.com *C9706-90960* *C9706-90960* C9706-90960 Spine thickness = .