User Guide

EN Aids to troubleshooting 415
Aids to troubleshooting
This section describes various tools service personnel can use to
diagnose hardware problems.
In addition to the tools described in this section, the service and
support CD-ROM included with your service manual contains the
user documentation. Use the additional information to supplement the
information found in this manual.
Configuration page
Print a configuration page to verify that the printer is set up correctly
or to verify information about the printer’s configuration. The page
includes the following information:
serial number
formatter board number
page counts (use if the controller board is also being replaced)
transfer kit count for percentage of life remaining
fuser kit count for percentage of life remaining
engine settings for verifying that the registration settings are
accurate (the last two digits of the engine settings might vary from
those found on the sticker)
To print a configuration page
1 Press MENU until INFORMATION MENU appears on the printer
control panel display.
2 Press I
TEM until PRINT CONFIG PAGE appears on the display.
3 Press S
ELECT to print the page.