User Guide

498 Chapter 7 - Troubleshooting EN
Stkr: Detach
and Clear Jam
(continued)
13.13 0A
or
13.23 0A
Blinking
amber
Blinking
yellow
(three
blinks)
Media jammed
when flipping and
not reaching the
exit sensor.
Clear the jam.
Power cycle the
printer and the
computer, if
necessary.
If the problem
persists,
replace the
flipper
assembly.
13.13 0B
or
13.23 0B
Blinking
amber
Blinking
yellow
(three
blinks)
Media jammed
when entering the
accumulator.
Clear the jam.
Make sure you
remove all
shreds of
media from the
path.
Power cycle the
printer and the
computer, if
necessary.
If the problem
persists,
replace the
flipper
assembly.
13.13 11
or
13.23 11
Blinking
amber
Blinking
yellow
(four
blinks)
When powering on
or after clearing a
jam, a jam is
present in the
accumulator
assembly.
Clear the jam.
Power cycle the
printer and the
computer, if
necessary.
Replace the
accumulator
assembly.
13.13 12
or
13.23 12
Blinking
amber
Blinking
yellow
(four
blinks)
Media jammed in
the paper path
between the flipper
and the
accumulator.
Clear the jam.
Power cycle the
printer and the
computer, if
necessary.
Replace the
accumulator
assembly.
Table 54. Jams in the stapler/stacker
Control panel
messages
Event
log error
message
User
LED
Service
LED Description
Recommended
action