User Guide

502 Chapter 7 - Troubleshooting EN
Communications troubleshooting
HP network interface support
Unless you have experience with the particular network under repair,
seek the help of a qualified network professional before changing any
network configuration settings.
If the printer is configured with an HP network interface card (such as
an HP JetDirect product), the Response Center is available to help
with any problems. Additional information is available from the
HP JetDirect Printer Software Installation Guide (see page 514 for
ordering information).
CAUTION Network interface cards are not directly interchangeable. Do not
exchange interface cards without understanding and performing the
configuration process for each of the exchanged cards and the network.
Third-party network interface support
If a problem is associated with a third-party network interface card,
refer to the documentation that came with the card and the vendor
support organization for help in troubleshooting.