User Guide
68 Chapter 2 - Service approach EN
Asia Pacific region Customer Care Centers
Table 14. Asia Pacific region Customer Care Centers
Country Phone Hours of operation
Australia + 61 3 8877 8000 9:00 am to 5:00 pm, Monday through Friday
China + 86 (0)10 6564 5959 8:30 am to 5:30 pm, Monday through Friday
Hong Kong 800 96 7729 8:30 am to 5:30 pm, Monday through Friday
India + 91 11 682 6035 9:30 am to 5:30 pm, Monday through Friday
Indonesia +62 (21) 350 3408 8:00 am to 5:00 pm, Monday through Friday
Japan + 81 3 3335 8333 9:00 am to noon and 1:00 pm to 5:00 pm,
Monday through Friday
Korea, Republic of +82 (2) 3270 0700 8:30 am to 5:30 pm, Monday through Friday
(outside Seoul only) 080 999 0700 8:30 am to 5:30 pm, Monday through Friday
Malaysia +60 (3) 295 2566 8:30 am to 5:30 pm, Monday through Friday
Penang 1 300 88 00 28 8:30 am to 5:30 pm, Monday through Friday
New Zealand +64 (9) 356 6640 9:00 am to 5:00 pm, Monday through Friday
Philippines + 63 (2) 867 3551 8:30 am to 5:30 pm, Monday through Friday
Singapore +65 272 5300 8:30 am to 5:30 pm, Monday through Friday
Taiwan + 886 (2) 2717 0055 8:30 am to 6:00 pm, Monday through Friday
Thailand +66 (2) 661 4000 8:30 pm to 5:30 pm, Monday through Friday
Vietnam +84 (0) 8 823 4530 8:00 am to 5:00 pm, Monday through Friday, and
8:00 am to noon pm on Saturday