User Guide

1 Purpose and scope
Introduction
This Software Technical Reference (STR) provides information about and troubleshooting tips for the
printing-system software for the HP Color LaserJet CM1015 MFP/CM1017 MFP.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care
Center (CCC) agents, support engineers, system administrators, Management Information Systems
(MIS) personnel, and end users, as appropriate.
NOTE This STR describes software that is shipped on the software CD that comes with the
HP Color LaserJet CM1015 MFP/CM1017 MFP. This STR does not describe drivers that will
become available on the Web.
The following information is included in this technical reference:
●
Overview of software and platforms
●
Procedures for installing and uninstalling software components
●
Descriptions of problems that can arise while using the HP Color LaserJet CM1015 MFP/CM1017
MFP, and known solutions to those problems
The following table describes the structure of this STR.
Table 1-1 Software technical reference overview
Chapter Content
Chapter 1, Purpose and scope This chapter contains basic information about the HP Color LaserJet CM1015
MFP/CM1017 MFP and its software:
●
Overview of the HP Color LaserJet CM1015 MFP/CM1017 MFP
●
Printing-system software overview, including the following topics:
●
System requirements
●
Operating-system support
●
Availability
●
HP LaserJet software documentation
Chapter 2, Software description This chapter provides an overview of the printing-system software installer and
print drivers.
This chapter also contains general information about other software features,
including the following topics:
ENWW Introduction 1
Purpose and scope