COLOR LASERJET ENTERPRISE CM4540 MFP SERIES User Guide
HP Color LaserJet Enterprise CM4540 MFP Series User Guide
Copyright and License Trademark Credits © 2010 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. The information contained herein is subject to change without notice.
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
iv Conventions used in this guide ENWW
Table of contents 1 Product basics .................................................................................................................. 1 Product comparison .................................................................................................................. 2 Environmental features .............................................................................................................. 3 Accessibility features ................................................................
Network Settings menu ............................................................................................ 39 Troubleshooting menu .............................................................................................. 42 Device Maintenance menu ...................................................................................................... 45 Backup/Restore menu .............................................................................................. 45 Calibration/Cleaning menu .
Supported utilities for Mac ....................................................................................... 65 HP Embedded Web Server ........................................................................ 65 Print with Mac ....................................................................................................................... 66 Cancel a print job with Mac .....................................................................................
Paper orientation for loading trays ............................................................................ 98 Paper orientation for loading Tray 1 ........................................................... 98 Paper orientation for loading Tray 2 or Trays 3, 4, and 5 ........................... 100 Configure trays .................................................................................................................... 101 Configure a tray when loading paper .................................
Use a printing shortcut with Windows ....................................................... 131 Create printing shortcuts ......................................................................... 132 Improve print quality with Windows ........................................................................ 135 Select the page size with Windows .......................................................... 135 Select a custom page size with Windows ..................................................
Supported tough paper ............................................................ 163 Set the duplex alignment ......................................................................... 163 Walk-up USB printing ........................................................................................................... 164 9 Color ............................................................................................................................ 167 Adjust color .......................................
Sign in ................................................................................................................. 194 Change default scan/send settings from the product control panel .............................. 194 Send a scanned document .................................................................................................... 195 Send a scanned document to a network folder ..........................................................
Image adjustment .................................................................... 224 Optimize text/picture .............................................................. 224 Job build ................................................................................ 225 Blank page suppression ........................................................... 225 Receive fax settings ............................................................................................... 226 Fax receive setup ............
Create a speed dial list ........................................................................... 241 Delete a speed dial list ............................................................................ 243 Delete a single number from the speed dial list .......................................... 244 Add a number to an existing speed dial list ............................................... 245 Voice Calls and Retries ......................................................................................
Open the HP Embedded Web Server by using a network connection .......................... 266 HP Embedded Web Server features ......................................................................... 267 Information tab ...................................................................................... 267 General tab ........................................................................................... 267 Copy/Print tab ...............................................................................
The product does not pick up paper ........................................................................ 289 The product picks up multiple sheets of paper ........................................................... 289 Prevent paper jams ................................................................................................ 289 Clear jams ........................................................................................................... 290 Jam locations .................................
The product is disabled, or other network settings are incorrect .................... 317 Solve product software problems with Windows ...................................................................... 318 Solve product software problems with Mac ............................................................................. 319 The printer driver is not listed in the Print & Fax list ....................................................
Paper use ............................................................................................................. 341 Plastics ................................................................................................................. 341 HP LaserJet print supplies ....................................................................................... 341 Return and recycling instructions .............................................................................
xviii ENWW
1 ENWW Product basics ● Product comparison ● Environmental features ● Accessibility features ● Product views 1
Product comparison ● ● CM4540 MFP CC419A ● ● Prints up to 42 pages per minute (ppm) on Letter-size paper and up to 40 ppm on A4size paper ● Automatic two-sided printing ● 500-sheet, face-down output bin Scans in grayscale up to 36.5 images per minute (ipm) for Letter-size pages and up to 35 ipm for A4-size pages ● Hi-speed USB 2.
Environmental features Duplex Save paper by using duplex printing as your default print setting. Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Recycling Reduce waste by using recycled paper. Recycle print cartridges by using the HP return process. Energy savings Save energy by initiating sleep mode for the product.
Accessibility features The product includes several features that aid you with accessibility issues. 4 ● Online user guide that is compatible with text screen-readers. ● Print cartridges can be installed and removed by using one hand. ● All doors and covers can be opened by using one hand. ● Paper can be loaded in Tray 1 by using one hand. ● The control-panel display rotates up to adjust the viewing angle.
Product views Front view CM4540 MFP 2 3 4 1 5 6 7 8 9 11 10 ENWW 1 Standard output bin 2 Document feeder cover (access for clearing jams) 3 Document feeder input tray 4 Document feeder output bin 5 Control panel with color touchscreen display 6 Top-cover-release lever (access for clearing jams) 7 Handle for the right door (access for clearing jams) 8 On-off button 9 Handle for Tray 1 10 Tray 2 11 Handle for the front cover (access to the print cartridges and the toner collection u
CM4540f MFP 2 3 4 1 5 6 7 8 9 14 10 11 12 13 6 1 Standard output bin 2 Document feeder cover (access for clearing jams) 3 Document feeder input tray 4 Document feeder output bin 5 Control panel with color touchscreen display 6 Top-cover-release lever (access for clearing jams) 7 Handle for the right door (access for clearing jams) 8 On-off button 9 Handle for Tray 1 10 Tray 2 11 Tray 3 12 Handle for lower-right door (access for clearing jams) 13 Storage cabinet 14 Handle fo
CM4540fskm MFP 2 1 3 4 5 6 7 8 9 17 10 11 16 12 13 15 14 ENWW 1 Mailbox output bins 2 HP Stapling Mailbox accessory 3 Document feeder cover (access for clearing jams) 4 Document feeder input tray 5 Document feeder output bin 6 Control panel with color touchscreen display 7 Top-cover-release lever (access for clearing jams) 8 Handle for the right door (access for clearing jams) 9 On-off button 10 Handle for Tray 1 11 Tray 2 12 Tray 3 13 Handle for lower-right door (access f
Back view 1 2 8 1 Interface ports 2 Power connection Chapter 1 Product basics ENWW
Interface ports 1 2 3 4 5 6 7 1 Hi-speed USB 2.0 printing port 2 Foreign interface harness for connecting third-party devices 3 Local area network (LAN) Ethernet (RJ-45) network port 4 USB port for connecting external USB devices 5 Fax port (RJ-11) 6 EIO interface expansion slot 7 Slot for a cable-type security lock Serial number and model number location The model number and serial number are listed on an identification label located on the back of the product.
Control-panel layout 1 3 2 4 5 6 7 8 14 10 13 12 11 10 9 1 Hardware integration pocket Area for adding third-party security devices 2 Touchscreen graphical display Use the touchscreen to open and set up all product functions. 3 Brightness-adjustment button Use this button to increase or decrease the brightness of the touchscreen display. 4 Numeric keypad Use this area to specify the number of copies and other numeric values.
Control-panel help The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu. For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.
Touchscreen navigation The home screen provides access to the product features, and it indicates the current status of the product. NOTE: HP regularly updates features that are available in the product firmware. To take advantage of the most current features, update the product firmware. To download the most recent firmware upgrade, go to www.hp.com/go/cljcm4540mfp_firmware. NOTE: Depending on how the product has been configured, the features that appear on the home screen can vary.
4 Copy count The copy count box indicates the number of copies that the product is set to make. 5 Help button Touch the Help button to open the embedded help system. 6 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features. 7 Sign In or Sign Out Touch the Sign In button to access secured features. Touch the Sign Out button to sign out of the product if you have signed in for access to secured features.
Buttons on the touchscreen The status line on the touchscreen provides information about the product status. Various buttons can appear in this area. The following table describes each button. Home button. Touch the home button to go to the Home screen from any other screen. Start button. Touch the Start button to begin the action for the feature that you are using. NOTE: The name of this button changes for each feature. For example, in the Copy feature, the button is named Start Copy. Stop button.
2 ENWW Control panel menus ● Control panel menus ● Administration menu ● Device Maintenance menu 15
Control panel menus The product has many menus on the control panel Home screen to help you perform tasks and configure settings. NOTE: To learn about each menu option, touch the Help button screen for that option. in the upper-right corner of the NOTE: HP regularly updates features that are available in the product firmware. To take advantage of the most current features, update the product firmware. To download the most recent firmware upgrade, go to www.hp.com/go/cljcm4540mfp_firmware.
Table 2-1 Menus on the Home screen (continued) Menu Description Save to Device Memory Use this menu to scan documents and save them to the hard disk in the product. Several options are available for customizing jobs. These settings are temporary. After you have finished the job, the product returns to the default settings. Open from Device Memory Use this menu to open and print a document stored on the product hard drive.
Administration menu You can perform basic product setup by using the Administration menu. Use the HP Embedded Web Server for more advanced product setup. To open the HP Embedded Web Server, enter the product IP address or host name in the address bar of a Web browser. Reports menu To display: At the product control panel, select the Administration menu, and then select the Reports menu.
Table 2-2 Reports menu (continued) First level Second level Values Other Pages Demonstration Page Print Color Samples for RGB Print CMYK Values Print PCL Font List Print PS Font List Print General Settings menu To display: At the product control panel, select the Administration menu, and then select the General Settings menu. In the following table, asterisks (*) indicate the factory default setting.
Table 2-3 General Settings menu (continued) First level Second level Third level Fourth level Values Event Days Select days of the week from a list. Sleep Delay Enter a value between 1 and 120 minutes. The default value is 45 minutes.
Table 2-3 General Settings menu (continued) First level Second level Third level Fourth level Values Adjust Paper Types Select from a list of paper types that the product supports. The available options are the same for each paper type. Print Mode Select from a list of print modes.
Table 2-3 General Settings menu (continued) First level Second level Third level Background Fourth level Values Normal* Alternate 1 Alternate 2 Alternate 3 Uniformity Control Normal* Alternate 1 Alternate 2 Alternate 3 Tracking Control On* Off Registration Normal* Alternate Transfer Control Normal* Alternate 1 Alternate 2 Alternate 3 Fuser Temp Normal* Alternate Edge Control Off Light Normal* Maximum Jam Recovery Auto* Off On Manage Stored Jobs 22 Quick Copy Job Storage Limit Chapter 2
Table 2-3 General Settings menu (continued) First level Second level Third level Fourth level Quick Copy Job Held Timeout Values Off* 1 Hour 4 Hours 1 Day 1 Week Default Folder Name for Stored Jobs Sort Stored Jobs By Job Name* Date Hold Off Print Job Enabled* Disabled Restore Factory Settings Address Book Calibration Copy Digital Send E-mail Fax General Print Security Restrict Color Enable color Disable color Color if allowed Copy Settings menu To display: At the product control panel, select
Table 2-4 Copy Settings menu First level Second level Values Image Preview Make optional* NOTE: You might need to upgrade the firmware to view this menu.
Table 2-4 Copy Settings menu (continued) First level Second level Paper Selection Values Automatic Tray 1: [Size], [Type] Tray : [Size], [Type] Image Adjustment Darkness Contrast Background Cleanup Sharpness Content Orientation Orientation Portrait* Landscape 2-Sided Format Book-style Flip-style Book-style original; Flip-style copy Flip-style original; Book-style copy Output Bin Optimize Text/Picture Select from a list of output bins.
Table 2-4 Copy Settings menu (continued) First level Edge-To-Edge Second level Values Normal (recommended)* Edge-To-Edge output Job Build Job Build off* Job Build on 26 Chapter 2 Control panel menus ENWW
Scan/Digital Send Settings menu To display: At the product control panel, select the Administration menu, and then select the Scan/ Digital Send Settings menu. In the following table, asterisks (*) indicate the factory default setting.
Table 2-5 Scan/Digital Send Settings menu (continued) First level Second level Third level Fourth level Resolution Values 600 dpi 400 dpi 300 dpi 200 dpi 150 dpi* 75 dpi Content Orientation Orientation Portrait* Landscape 2-Sided Format Book-style* Flip-style Color/Black Auto detect Color Black/Gray Black Original Size Notification Do not notify* Notify when job completes Notify only if job fails Print E-mail* Image Adjustment Darkness Contrast Background Cleanup Sharpness Job Build Job Bu
Table 2-5 Scan/Digital Send Settings menu (continued) First level Second level Digital Send Service Setup Allow Usage of Digital Sending Software (DSS) Server Third level Fourth level Values Allow Transfer to New Digital Sending Software (DSS) Server Fax Settings menu To display: At the product control panel, select the Administration menu, and then select the Fax Settings menu. In the following table, asterisks (*) indicate the factory default setting.
Table 2-6 Fax Settings menu (continued) First level Second level Third level Fourth level Values Fax Header Prepend* Overlay Error Correction Mode Enabled* Disabled Fax Number Confirmation Enabled Disabled* JBIG Compression Enabled* Disabled Billing Codes Enable Billing Codes Off* On Minimum Length Range: 1 – 16 Default = 1 Default Billing Code Allow users to edit billing codes Default Job Options Image Preview Make optional* NOTE: You might need to upgrade the firmware to view this men
Table 2-6 Fax Settings menu (continued) First level Second level Third level Fourth level Notification Values Do not notify* Notify when job completes Notify only if job fails Print E-mail Notification E-mail address Include Thumbnail Content Orientation Orientation Portrait* Landscape 2-Sided Format Book-style* Flip-style Original Size Image Adjustment Select from a list of sizes that the product supports.
Table 2-6 Fax Settings menu (continued) First level Second level Third level Fourth level Fax Receive Speed Values Fast Medium Slow Fax Printing Schedule Incoming Fax Options Always store faxes Always print faxes* Use Fax Printing Schedule Schedule Add (plus sign) Print incoming faxes Touch this to set up a fax printing schedule if you selected the Use Fax Printing Schedule option.
Table 2-6 Fax Settings menu (continued) First level Second level Third level Fourth level Values Fax Archiving E-mail Address Enable Fax Forwarding Type of Fax Job to Forward Send and receive Send only Receive only Fax Forwarding Number Print Settings menu To display: At the product control panel, select the Administration menu, and then select the Print Settings menu. In the following table, asterisks (*) indicate the factory default setting.
Table 2-7 Print Settings menu (continued) First level Second level Values Orientation Portrait* Landscape Font Source Internal* Card slot 1 Card slot EIO disk USB Font Number Range: 0 – 999 Default = 0 Font Pitch Range: 0.44 – 99.99 Default = 10 Font Point Size Range: 4.00 – 999.75 Default = 12.00 Symbol Set Select from a list of symbol sets.
Table 2-8 Print Options menu (continued) First level Second level Values Y Dimension Use Inches Use Millimeters Output Bin Sides 1-sided* 2-sided 2-Sided Format Book-style* Flip-style Enable Edge-To-Edge Override Enabled Disabled* Display Settings menu To display: At the product control panel, select the Administration menu, and then select the Display Settings menu. In the following table, asterisks (*) indicate the factory default setting.
Table 2-9 Display Settings menu (continued) First level Clearable Warnings Second level Values On Job* Continuable Events Auto continue (10 seconds)* Press OK to continue 36 Chapter 2 Control panel menus ENWW
Manage Supplies menu To display: At the product control panel, select the Administration menu, and then select the Manage Supplies menu. In the following table, asterisks (*) indicate the factory default setting.
Table 2-10 Manage Supplies menu (continued) First level Second level Third level Fourth level Low Threshold Settings Values 1-100% Default = 10% Toner Collection Unit Very Low Settings Stop* Prompt to continue Continue Color/Black Mix Auto* Mostly Color Pages Mostly Black Pages Supply Messages Low Message On* Off Reset Supplies New Document Feeder Kit No Yes Manage Trays menu To display: At the product control panel, select the Administration menu, and then select the Manage Trays menu.
Table 2-11 Manage Trays menu (continued) First level Values Image Rotation Standard Alternate Override A4/Letter Yes* No Stapler/Stacker Settings menu To display: At the product control panel, select the Administration menu, and then select the Stapler/ Stacker Settings menu. In the following table, asterisks (*) indicate the factory default setting.
Table 2-13 Network Settings menu First level Values I/O Timeout Range: 5 – 300 sec Default = 15 Embedded Jetdirect Menu See the table that follows for details. These menus have the same structure. If an additional HP Jetdirect network card is installed in the EIO slot, then both menus are available.
Table 2-14 Embedded Jetdirect Menu/EIO Jetdirect Menu (continued) First level Second level Third level IPV6 Settings Enable Fourth level Values Off On* Address Manual Settings Enable Address DHCPV6 Policy Router Specified Router Unavailable* Always Primary DNS Secondary DNS Security Secure Web HTTPS Required* HTTPS Optional IPSEC Keep Disable* 802.
Table 2-14 Embedded Jetdirect Menu/EIO Jetdirect Menu (continued) First level Second level Third level Fourth level Execute Values No* Yes Link Speed Auto* 10T Half 10T Full 100TX Half 100TX Full Troubleshooting menu To display: At the product control panel, select the Administration menu, and then select the Troubleshooting menu. In the following table, asterisks (*) indicate the factory default setting.
Table 2-15 Troubleshooting menu (continued) First level Second level Third level Fax Speaker Mode Fourth level Values Normal* Diagnostic Print Quality Pages PQ Troubleshooting Pages Print Diagnostic Page Print Color Band Test Diagnostic Tests Print Test Page Print Copies Range: 1 – 30 Disable Cartridge Check Paper Path Sensors Select from a list of the product sensors. Paper Path Test Test Page Print Source Select from a list of the available trays.
Table 2-15 Troubleshooting menu (continued) First level Second level Control Panel Third level Fourth level Values LEDs Display Buttons Touchscreen Retrieve Diagnostic Data Create device data file Create zipped debug information file Include crash dump files Clean up debug information Send to E-mail Export to USB 44 Chapter 2 Control panel menus ENWW
Device Maintenance menu Backup/Restore menu To display: At the product control panel, select the Device Maintenance menu, and then select the Backup/Restore menu. In the following table, asterisks (*) indicate the factory default setting.
USB Firmware Upgrade menu To display: At the product control panel, select the Device Maintenance menu, and then select the USB Firmware Upgrade menu. Insert a USB storage device with a firmware upgrade bundle into the USB port, and follow the onscreen instructions. Service menu To display: At the product control panel, select the Device Maintenance menu, and then select the Service menu. The Service menu is locked and requires a PIN for access.
3 ENWW Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows ● Software for other operating systems 47
Supported operating systems for Windows The product supports the following Windows operating systems: 48 ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows Server 2008 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows 7 (32-bit and 64-bit) Chapter 3 Software for Windows ENWW
Supported printer drivers for Windows ● HP PCL 6 (this is the default printer driver) ● HP postscript emulation Universal Print Driver (HP UPD PS) ● HP PCL 5 Universal Print Driver (HP UPD PCL 5) ● HP PCL 6 Universal Print Driver (HP UPD PCL 6) The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver. NOTE: For more information about the UPD, see www.hp.com/go/upd.
Select the correct printer driver for Windows Printer drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). The following printer drivers are available at www.hp.com/go/ cljcm4540mfp_software. HP PCL 6 driver HP UPD PS driver HP UPD PCL 5 HP UPD PCL 6 50 Chapter 3 Software for Windows ● Provided as the default driver. This driver is automatically installed unless you select a different one.
HP Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.
Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. 52 ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here override settings changed anywhere else.
Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common. Change the default settings for all print jobs 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes.
Remove software for Windows Windows XP 1. Click Start, Control Panel, and then Add or Remove Programs. 2. Find and select the product from the list. 3. Click the Change/Remove button to remove the software. Windows Vista 1. Click Start, Control Panel, and then Programs and Features. 2. Find and select the product from the list. 3. Select the Uninstall/Change option. Windows 7 54 1. Click Start, Control Panel, and then under the Programs heading, click Uninstall a program. 2.
Supported utilities for Windows HP Web Jetadmin HP Web Jetadmin is a simple print and imaging peripheral management software tool that helps optimize product use, control color costs, secure products, and streamline supplies management by enabling remote configuration, proactive monitoring, security troubleshooting, and reporting of printing and imaging products. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin.
Software for other operating systems OS Software UNIX For HP-UX and Solaris networks, go to www.hp.com/go/jetdirectunix_software to install model scripts using the HP Jetdirect printer installer (HPPI) for UNIX. For the latest model scripts, go to www.hp.com/go/unixmodelscripts. Linux For information, go to www.hplip.net. SAP devices For drivers, go to www.hp.com/go/sap/drivers For information, go to www.hp.
4 ENWW Use the product with Mac ● Software for Mac ● Print with Mac ● Solve problems with a Mac 57
Software for Mac Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.4, 10.5, 10.6, and later NOTE: For Mac OS X 10.4 and later, PPC and Intel® Core™ Processor Macs are supported. Supported printer drivers for Mac The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Utility for use with Mac OS X computers.
Mac OS X 10.4 1. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon. Mac OS X 10.5 and 10.6 2. Click the Printer Setup button. 3. Click the Installable Options menu. 4. Configure the installed options. 1. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon. 2. Select the product in the left side of the window. 3. Click the Options & Supplies button. 4. Click the Driver tab. 5.
If the Network Address button is not visible, you can find the IP address or host name by printing a configuration page. 5. a. At the product control panel, scroll to and touch the Administration button. b. Open the following menus: ● Reports ● Configuration/Status Pages ● Configuration Page c. Touch the View button to view the information on the control panel, or touch the Print button to print the pages. d. Find the IP address on the Jetdirect page. IPv4: If the IP address is 0.0.0.
By default, Mac OS X uses the Bonjour method to find the driver and add the product to the printer pop-up menu. This method is best in most situations. If Mac OS X cannot find the HP printer driver, an error message displays. Reinstall the software. If you are connecting the product to a large network, you might need to use IP printing to connect rather than Bonjour. Follow these steps: 7. a. Click the IP Printer button. b. From the Protocol drop-down list, select the HP Jetdirect-Socket option.
62 5. Delete the print queue, if necessary. 6. Delete the .GZ file from the following hard-drive folder: ● Mac OS X 10.4: Library/Printers/PPDs/Contents/Resources/ .lproj, where is the two-letter language code for the language that you are using. ● Mac OS X 10.5 and 10.
Priority for print settings for Mac Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.
Software for Mac computers HP Utility for Mac Use the HP Utility to set up product features that are not available in the printer driver. You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. Open the HP Printer Utility Mac OS X 10.4 Mac OS X 10.5 and 10.6 1. Open the Finder, click Applications, click Utilities, and then double-click Printer Setup Utility. 2. Select the product that you want to configure, and then click Utility.
Menu Item Description Supplies Management Configures how the product should behave when supplies are nearing the end of their estimated life. Restrict Color Configures color-printing restrictions for specific users and software programs. NOTE: This option is available only after you open the View menu and select the Show Advanced option. Protect Direct Ports Disables printing over USB or parallel ports. Additional Settings Provides access to the HP Embedded Web Server.
Print with Mac Cancel a print job with Mac 1. 2. If the print job is currently printing, cancel it by following this procedure: a. Press the Stop b. From the list on the touchscreen, touch the print job you want to delete, and touch the Cancel Job button. c. The product prompts you to confirm the deletion. Touch the Yes button. button on the product control panel. You can also cancel a print job from a software program or a print queue.
Use printing presets 1. On the File menu, click the Print option. 2. Select the driver. 3. In the Presets menu, select the printing preset. NOTE: To use printer-driver default settings, select the standard option. Resize documents or print on a custom paper size with Mac Mac OS X 10.4, 10.5, and 10.6 1. On the File menu, click the Page Setup option. 2. Select the product, and then select the correct settings for the Paper Size and Orientation options. Mac OS X 10.5 and 10.6 1.
4. From the Pages menu, select whether to print the watermark on all pages or on the first page only. 5. From the Text menu, select one of the standard messages, or select the Custom option and type a new message in the box. 6. Select options for the remaining settings. Print multiple pages on one sheet of paper with Mac 1. On the File menu, click the Print option. 2. Select the driver. 3. Open the Layout menu. 4.
Store jobs with Mac You can store jobs on the product so you can print them at any time. You can share stored jobs with other users, or you can make them private. 1. On the File menu, click the Print option. 2. Open the Job Storage menu. 3. In the Job Storage Mode drop-down list, select the type of stored job. 4. ● Proof and Hold: This feature provides a quick way to print and proof one copy of a job and then print more copies.
Solve problems with a Mac See Solve product software problems with Mac on page 319.
5 ENWW Connect the product ● Printer sharing disclaimer ● Connect with USB ● Connect to a network 71
Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com.
Connect with USB This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). CAUTION: Do not connect the USB cable until the installation software prompts you to connect it. CD installation 1. Quit all open programs on the computer. 2. Install the software from the CD, and follow the onscreen instructions. 3. When prompted, select the Directly connect to this computer using USB cable option, and then click the Next button.
For a complete list of supported networks and for instructions on configuring network parameters from software, see the HP Jetdirect Embedded Print Server Administrator’s Guide. The guide comes with products in which an HP Jetdirect embedded print server is installed.
Table 5-1 Supported network protocols (continued) Network type Supported protocols TCP/IP IPv6 networks only ● Dynamic Host Configuration Protocol (DHCP) v6 ● Multicast Listener Discovery Protocol (MLD) v1 ● Internet Control Message Protocol (ICMP) v6 ● AppleTalk ● iPrint Other supported network protocols Table 5-2 Advanced Security features for network management Service name Description IPsec/Firewall Provides network-layer security on IPv4 and IPv6 networks.
2. Connect the network cable to the product and to the network. 3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and assigns an IP address or host name for the product. 4. At the product control panel, touch the Network Address button to identify the product IP address or host name. If the Network Address button is not visible, you can find the IP address or host name by printing a configuration page. a.
d. 5. Find the IP address on the Jetdirect page. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually configure the IP address. Otherwise, the network configuration was successful. IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually configure the IP address. Install the software 1. Quit all programs on the computer. 2. Install the software from the CD. 3. Follow the onscreen instructions. 4.
Configure network settings View or change network settings Use the embedded Web server to view or change IP configuration settings. 1. Print a configuration page, and locate the IP address. ● If you are using IPv4, the IP address contains only digits. It has this format: xxx.xxx.xxx.xxx ● If you are using IPv6, the IP address is a hexadecimal combination of characters and digits. It has a format similar to this: xxxx::xxxx:xxxx:xxxx:xxxx 2.
Manually configure IPv4 TCP/IP parameters from the control panel Use the control-panel Administration menus to manually set an IPv4 address, subnet mask, and default gateway. 1. From the Home screen, scroll to and touch the Administration button. 2. Open each of the following menus: 3. ENWW a. Network Settings b. Embedded Jetdirect Menu c. TCP/IP d. IPV4 Settings e. Config Method f. Manual g. Manual Settings h.
Manually configure IPv6 TCP/IP parameters from the control panel Use the control-panel Administration menus to manually set an IPv6 address. 1. From the Home screen, scroll to and touch the Administration button. 2. To enable manual configuration, open each of the following menus: a. Network Settings b. Embedded Jetdirect Menu c. TCP/IP d. IPV6 Settings e. Address f. Manual Settings g. Enable Select the On option, and then touch the Save button. 3.
6 ENWW Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size in Windows ● Supported paper sizes ● Supported paper types ● Load paper trays ● Configure trays ● Select an output bin (fskm models only) 81
Understand paper use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased jams, and premature wear on the product. For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers.
ENWW Media type Do Do not Letterhead or preprinted forms ● Use only letterhead or forms approved for use in laser printers. ● Do not use raised or metallic letterhead. Heavy paper ● Use only heavy paper that is approved for use in laser printers and meets the weight specifications for this product. ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.
Change the printer driver to match the paper type and size in Windows 84 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. 5. Select a paper type from the Paper type drop-down list. 6. Click the OK button.
Supported paper sizes NOTE: To obtain best results, select the correct paper size and type in the printer driver before printing. Table 6-1 Supported paper and print media sizes Size and dimensions Tray 1 Tray 2 Optional Trays 3, 4, and 5 Automatic duplex printing Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) Executive 184 x 267 mm (7.24 x 10.51 in) Statement 140 x 216 mm (5.5 x 8.5 in) 8.5 x 13 216 x 330 mm (8.5 x 13 in) 4x6 101.6 x 152.4 mm (4 x 6 in) 10 x 15 cm 101.6 x 152.
Table 6-1 Supported paper and print media sizes (continued) Size and dimensions Tray 1 Tray 2 Optional Trays 3, 4, and 5 Automatic duplex printing B5 (JIS) 182 x 257 mm (7.17 x 10.12 in) B6 (JIS) 128 x 182 mm (5.03 x 7.16 in) 16K 195 x 270 mm (7.67 x 10.62 in) 184 x 260 mm (7.24 x 10.23 in) 197 x 273 mm (7.75 x 10.74 in) Postcard (JIS) 100 x 148 mm (3.93 x 5.82 in) DPostcard (JIS) 148 x 200 mm (5.82 x 7.87 in) Custom 1 89 x 127 mm to 216 x 356 mm (3.5 x 5 in to 8.
Table 6-1 Supported paper and print media sizes (continued) Size and dimensions Tray 1 Tray 2 Optional Trays 3, 4, and 5 Automatic duplex printing Envelope DL ISO 110 x 220 mm (4.33 x 8.66 in) 1 ENWW The product can print on 89 x 127 mm (3.5 x 5 in) size paper from Tray 1 for Extra Heavy (131-175 g/m 2) and Cardstock (176-220 g/m2) paper types.
Supported paper types Paper type Tray 1 Tray 2 Optional Trays 3, 4, and 5 Automatic duplex printing Plain Paper HP Matte (105 g/m2) HP Matte (120 g/m2) HP Matte (160 g/m2) 1 1 HP Matte (200 g/m2) 1 1 Extra Heavy (131–175 g/m2) 1 1 Cardstock (176–220 gm2) 1 1 1 1 2 HP Soft Gloss (120 g/m2) HP Glossy (130 g/m2) HP Glossy (160 g/m2) HP Glossy (220 g/m2) Light (60–74 g/m2) Midweight (96–110 g/m2) Heavy (111–130 g/m2) 2 Mid-weight glossy (96–110 g/m2) Heavy glossy (111–130 g/m2) Extra-heavy
Paper type Tray 1 Tray 2 Optional Trays 3, 4, and 5 Automatic duplex printing Opaque film 1 2 ENWW Trays 2, 3, 4, and 5 can print on this paper in some circumstances, but HP does not guarantee results. The product can automatically print on both sides for this paper type in some circumstances, but HP does not guarantee results.
Load paper trays Load Tray 1 CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing. 90 1. Open Tray 1. 2. Fold out the tray extension to support the paper and set the side guides to the correct width.
3. Load paper in the tray. 4. Make sure the stack fits under the tabs on the guides and does not exceed the load-level indicators. 5. Adjust the side guides so that they lightly touch the paper stack but do not bend it.
Load Tray 2 and optional Trays 3, 4, and 5 with standard-size paper 1. Open the tray. NOTE: Do not open the tray while it is in use. 2. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used. 3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure the top of the stack is below the tray full indicator.
4. Close the tray. 5. The control panel shows the tray’s paper type and size. If the configuration is not correct, follow the instructions on the control panel to change the size or type. Load Tray 2 and optional Trays 3, 4, and 5 with custom-size paper 1. Open the tray.
94 2. Adjust the paper-length and paper-width guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used. 3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it.
4. Close the tray. 5. The control panel prompts you to set the paper size and type. Select the Custom setting, and then configure the X and Y dimensions of the custom paper size. NOTE: See the label in the paper tray, or the following illustration, to determine the X and Y dimensions.
Tray and bin capacity Tray or bin Paper type Specifications Quantity Tray 1 Paper Range: Maximum stack height: 10 mm (0.39 in) 60 g/m2 (16 lb) bond to 216 g/ m2 (58 lb) bond Equivalent to 100 sheets of 75 g/m2 (20 lb) bond Envelopes Less than 60 g/m2 (16 lb) bond to 90 g/m2 (24 lb) bond Up to 10 envelopes Labels Maximum 0.102 mm (0.004 in) thick Maximum stack height: 10 mm (0.39 in) Transparencies Minimum 0.102 mm (0.004 in) thick Maximum stack height: 10 mm (0.
NOTE: Trays 2, 3, 4, and 5 can print on bond paper heavier than 220 g/m2 (59 lb) in some circumstances, but HP does not guarantee results.
Paper orientation for loading trays If you are using paper that requires a specific orientation, load it according to the information in the following tables. NOTE: The Alternative Letterhead Mode and Image Rotation settings affect the way you load letterhead or preprinted paper. The following information depicts the default setting.
Paper type Image orientation Duplex mode How to load paper Prepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the product Envelopes Landscape 1-sided printing Face down Short edge of the envelope feeding into the product Portrait Long edge of the envelope feeding into the product ENWW Top edge toward the front of the product 1-sided printing Face down Top edge leading into the product Load paper trays 99
Paper orientation for loading Tray 2 or Trays 3, 4, and 5 Paper type Image orientation Duplex mode How to load paper Preprinted or letterhead Portrait 1-sided printing Face up Top edge at the left side of the tray Automatic 2-sided printing Face down Top edge at the left side of the tray Landscape 1-sided printing Face up Top edge toward the back of the product Automatic 2-sided printing Face down Top edge toward the back of the product Prepunched 100 Portrait or landscape Chapter 6 Paper
Configure trays The product automatically prompts you to configure a tray for type and size in the following situations: ● When you load paper into the tray ● When you specify a particular tray or paper type for a print job through the printer driver or a software program and the tray is not configured to match the print-job’s settings NOTE: The prompt does not appear if you are printing from Tray 1, and it is configured for the Any Size paper size and the Any Type paper type settings.
Automatic paper sensing (auto-sense mode) The automatic paper type sensor functions when a tray is configured to the Any Type or plain type setting. After it has picked up paper from the tray, the product can detect overhead transparencies, paper weight, and gloss level. For more control, select a specific paper type in the job or configure the tray for a specific paper type.
Select an output bin (fskm models only) You can configure the product to use different output bins for printing, copying, and faxing. You can also configure the product to sort jobs according to the username associated with each job, or to stack all jobs from the lower bin to the upper bin. NOTE: You can also select output bins from the printer driver. Selections that you make in the printer driver override control-panel settings. 1 2 3 1 Upper-Left Bin 2 Middle-Left Bin 3 Lower-Left Bin 1.
4. 5. To configure the bin for copy jobs, open these menus, and then select a bin from the list of options. ● Administration ● Copy Settings ● Output Bin To configure the bin for printing incoming faxes, open these menus: ● Administration ● Fax Settings ● Fax Receive Settings ● Default Job Options ● Output Bin Select a bin from the list of options. NOTE: All stapled jobs always go to the lower bin. NOTE: For print jobs, select the output bin in the printer driver.
7 ENWW Manage supplies ● Print cartridge information ● Supplies views ● Manage print cartridges ● Replacement instructions ● Solve problems with supplies 105
Print cartridge information Feature Description Part numbers ● Standard-capacity black print cartridge: CE260A ● High-capacity black print cartridge: CE264X ● Cyan print cartridge: CF031A ● Yellow print cartridge: CF032A ● Magenta print cartridge: CF033A Accessibility ● The print cartridges can be installed and removed by using one hand. Environmental features ● Recycle print cartridges by using the HP Planet Partners return and recycling program.
Supplies views Print cartridge views 1 2 3 ENWW 1 Plastic shield 2 Imaging drum 3 Print cartridge memory tag Supplies views 107
Manage print cartridges Correctly using, storing, and monitoring the print cartridge can help ensure high-quality print output. Settings for print cartridges Print when a print cartridge is at estimated end of life ● A Low message—where is the color of the supply, and is the type of supply—appears when a supply is nearing the estimated end of its useful life. ● A Very Low message appears when a supply is at its estimated end of useful life.
The product can print faxes without interruption when it passes the Very Low threshold if you select the Continue option for color and black cartridges, but print quality might degrade. Once an HP supply has reached Very Low, HP’s premium Protection Warranty on that supply has ended. Recycle supplies To recycle a genuine HP print cartridge, place the used cartridge in the box in which the new cartridge arrived. Use the enclosed return label to send the used supply to HP for recycling.
Replacement instructions Replace print cartridges The product uses four colors and has a different print cartridge for each color: black (K), magenta (M), cyan (C), and yellow (Y). CAUTION: If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used print cartridges is on the print-cartridge box. 1. Open the front door. Make sure that the door is completely open. 2.
4. Remove the new print cartridge from its protective bag. NOTE: Be careful not to damage the memory tag on the print cartridge. 5. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge. 6. Remove the orange protective cover from the print cartridge. CAUTION: light. Avoid prolonged exposure to CAUTION: Do not touch the green roller. Doing so can damage the cartridge.
7. Align the print cartridge with its slot and insert the print cartridge until it clicks into place. NOTE: The print cartridges go in at a slight angle. 8. Close the front door. Replace the toner collection unit Replace the toner collection unit when the control panel prompts you. NOTE: The toner collection unit is designed for a single use. Do not attempt to empty the toner collection unit and reuse it.
1. Open the front door. Make sure that the door is completely open. 2. Grasp the top of the toner collection unit and remove it from the product. 3. Place the attached cap over the opening at the top of the unit.
4. Remove the new toner collection unit from its packaging. 5. Insert the bottom of the new unit into the product first and then push the top of the unit until it clicks into place. 6. Close the front door. NOTE: If the toner collection unit is not installed correctly, the front door does not close completely. To recycle the used toner collection unit, follow the instructions included with the new toner collection unit.
Replace the staple cartridge 1. Lift the gray latch on the front of the stapler, and open the stapler cover. 2. Lift the green tab on the staple cartridge up, and then pull the staple cartridge straight out. 3. Insert the new staple cartridge into the stapler and push down on the green handle until it snaps into place. 4. Close the stapler cover.
Solve problems with supplies Check the print cartridges Check the print cartridge, and replace it if necessary, if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Printed pages have small unprinted areas. ● Printed pages have streaks or bands. NOTE: If you are using a draft or EconoMode print setting, the printing might appear light.
Inspect the print cartridge for damage 1. Remove the print cartridge from the product, and verify that the sealing tape has been removed. 2. Check the memory chip for damage. 3. Examine the surface of the green imaging drum on the bottom of the print cartridge. CAUTION: Do not touch the green roller (imaging drum) on the bottom of the cartridge. Fingerprints on the imaging drum can cause print-quality problems. ENWW 4.
Repeating defects If defects repeat at regular intervals on the page, use this ruler to identify the cause of the defect. Place the top of the ruler at the first defect. The marking that is beside the next occurrence of the defect indicates which component needs to be replaced.
Print the Supplies Status page The Supplies Status page indicates the estimated life remaining in print cartridges. It also lists the part number for the correct genuine HP print cartridge for your product so you can order a replacement print cartridge, as well as other useful information. 1. 2. ENWW Open the following menus: ● Administration ● Reports ● Configuration/Status Pages Select the Supplies Status option, and then touch the Print button to print the report.
Interpret control panel messages for supplies The following table contains important information about supplies status messages. Table 7-1 Supplies status messages Control panel message Description Recommended action 10.XX.YY Supply memory error The product cannot read or write to at least one print cartridge memory chip or a memory chip is missing from a print cartridge. Reinstall the print cartridge, or install a new print cartridge.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Cyan cartridge very low The product indicates when a supply level is very low. Actual print cartridge life might vary. Consider having a replacement print cartridge available to install when print quality is no longer acceptable. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Magenta cartridge low The product indicates when a supply level is low. Actual print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. If print quality is no longer acceptable, replace the print cartridge.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Replace toner collection unit The product indicates when a toner collection unit is at its estimated end of life. The actual life remaining might be different than the estimation. Have a replacement toner collection unit available to install when print quality is no longer acceptable. The toner collection unit does not need to be replaced now unless the print quality is no longer acceptable.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Supplies very low This message appears when at least two supplies have reached the very low threshold. Touch the Supplies button to see which supplies are low. The actual supply life remaining might vary. You do not need to replace the supplies at this time unless print quality is no longer acceptable.
Table 7-1 Supplies status messages (continued) Control panel message Description Recommended action Wrong cartridge in slot The indicated slot for a print cartridge contains a cartridge that is not the correct color. From left to right, the print cartridges should be installed in this order: Remove the print cartridge from that slot, and install a cartridge that is the correct color.
126 Chapter 7 Manage supplies ENWW
8 ENWW Print tasks ● Cancel a print job with Windows ● Basic print tasks with Windows ● Additional print tasks with Windows ● Walk-up USB printing 127
Cancel a print job with Windows NOTE: If the print job is too far into the printing process, you might not have the option to cancel it. 1. 2. 128 If the print job is currently printing, cancel it by following this procedure: a. Press the Stop b. From the list on the touchscreen, touch the print job you want to delete, and touch the Cancel Job button. c. The product prompts you to confirm the deletion. Touch the Yes button. button on the control panel.
Basic print tasks with Windows The methods to open the print dialog from software programs can vary. The procedures that follow include a typical method. Some software programs do not have a File menu. See the documentation for your software program to learn how to open the print dialog. Open the printer driver with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
Get help for any printing option with Windows 1. Click the Help button to open the online Help. Change the number of print copies with Windows 130 1. On the File menu in the software program, click Print. 2. Select the product, and then select the number of copies.
Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts 1. 132 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost.
5. Select the print options for the new shortcut. 6. Click the Save As button. 7. Type a name for the shortcut, and click the OK button.
Improve print quality with Windows Select the page size with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. Select a custom page size with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4.
3. Click the Paper/Quality tab. 4. In the Print Quality area, select the gloss level from the first drop-down list. Print on both sides (duplex) with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Finishing tab. 4. Select the Print on both sides check box. Click the OK button to print the job. Print multiple pages per sheet with Windows 1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders, Page order, and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option.
Set color options with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab.
4. Click the HP EasyColor check box to clear it. 5. In the Color Options area, click the Manual option, and then click the Settings button. 6. Adjust the general settings for Edge Control, and settings for text, graphics, and photographs.
Additional print tasks with Windows Print colored text as black (grayscale) with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Advanced tab. 4. Expand the Document Options section. 5. Expand the Printer Features section. 6. In the Print All Text as Black drop-down list, select the Enabled option. Print on preprinted letterhead or forms with Windows 1.
3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option. 5. Expand the list of Type is: options.
6. Expand the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. Print on special paper, labels, or transparencies 1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option.
5. Expand the list of Type is: options. 6. Expand the category of paper types that best describes your paper. NOTE: Labels and transparencies are in the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button.
Print the first or last page on different paper with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab.
4. In the Special pages area, click the Print pages on different paper option, and then click the Settings button. 5. In the Pages in document area, select either the First or Last option. 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add button.
7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page. 8. Click the OK button. Scale a document to fit page size with Windows 1. 150 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, and then select a size from the drop-down list.
Add a watermark to a document with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select a watermark from the Watermarks drop-down list. Or, to add a new watermark to the list, click the Edit button. Specify the settings for the watermark, and then click the OK button. 5. To print the watermark on the first page only, select the First page only check box.
3. Click the Finishing tab. 4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet.
Select output options with Windows (fskm models only) Select an output bin with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Output tab. 4. In the Output Bin Options area, select a bin from the Bin drop-down list. Select staple options with Windows 1. On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Output tab. 4. In the Output Options area, select an option from the Staple drop-down list.
Use job storage features with Windows The following job-storage modes are available for print jobs: ● Proof and Hold: This feature provides a quick way to print and proof one copy of a job and then print more copies. ● Personal Job: When you send a job to the product, the job does not print until you request it at the product control panel. If you assign a personal identification number (PIN) to the job, you must provide the required PIN at the control panel.
3. Click the Job Storage tab. 4. Select a Job Storage Mode option. Print a stored job Use the following procedure to print a job that is stored in the product memory. 1. 158 From the Home screen, touch the Open from Device Memory button.
2. Select the name of the folder where the job is stored. 3. Select the name of the job, adjust the number of copies, and then touch the Start button to print the job. 4. If the job is locked, type the PIN in the PIN field, adjust the number of copies, and then touch the Start button to print the job. Delete a stored job When you send a stored job to the product memory, the product overwrites any previous jobs with the same user and job name.
3. Click the Job Storage tab. 4. In the Job Storage Mode area, click the Proof and Hold option. Temporarily store a personal job on the product and print it later NOTE: The product deletes the job after you print it. 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Job Storage tab. 4. In the Job Storage Mode area, click the Personal Job option. 5.
Make a permanently stored job private so that anyone who tries to print it must provide a PIN NOTE: This option is available if the optional hard disk is installed in the product. 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Job Storage tab. 4. In the Job Storage Mode area, click the Stored Job option or the Personal Job option. 5.
3. Click the Job Storage tab. 4. Select the job storage mode that you want. 5. To automatically generate the job name associated with the stored document, in the Job Name area, click the Automatic option. The driver uses the document file name, if it is available. If the document has no file name, the driver uses the software program name or a time stamp for the job name. To specify a job name, click the Custom option and type the name. 6. Select an option from the If job name exists drop-down list.
HP glossy paper product Product code Product size Control panel and print driver settings HP Laser Photo Paper, Glossy 4x6 Q8842A 101.6 x 152.4 mm (4 x 6 in) HP glossy 220g HP Laser Photo Paper, Glossy 10 cm x 15 cm Q8843A 101.6 x 152.4 mm (4 x 6 in) HP glossy 220g NOTE: In the United States, see www.hp.com/go/paper for a complete list of HP brand paper. Print weatherproof maps and outdoor signs The product can print durable, waterproof maps, signs, or menus by using HP Tough Paper.
Walk-up USB printing This product features walk-up USB printing, so you can quickly print files without sending them from a computer. The product accepts standard USB storage accessories in the USB port on the front of the product. You can print the following types of files: 1. ● .pdf ● .prn ● .pcl ● .ps ● .cht Insert the USB storage accessory into the USB port on the front of the product. NOTE: You might need to remove the cover from the USB port 2. The Open from USB screen opens.
4. If you need to adjust the number of copies, touch the Copies field, and then use the keypad to select the number of copies. 5. Touch the Start ENWW button to print the document.
166 Chapter 8 Print tasks ENWW
9 ENWW Color ● Adjust color ● Match colors 167
Adjust color Manage color by changing the settings on the Color tab in the printer driver. Change the color theme for a print job 1. On the File menu in the software program, click Print. 2. Click Properties or Preferences. 3. Click the Color tab. 4. Select a color theme from the Color Themes drop-down list. 168 ● Default (sRGB): This theme sets the product to print RGB data in raw device mode.
Change the color options Change the color options settings for the current print job from the color tab of the printer driver. 1. On the File menu in the software program, click Print. 2. Click Properties or Preferences. 3. Click the Color tab. 4. Click the Automatic or Manual setting. ● Automatic setting: Select this setting for most color print jobs ● Manual setting: Select this setting to adjust the color settings independent from other settings.
Manual color options Use manual color options to adjust the Neutral Grays, Halftone, and Edge Control options for text, graphics, and photographs. Table 9-1 Manual color options Setting description Setting options Edge Control ● Off turns off both trapping and adaptive halftoning. The Edge Control setting determines the rendering of edges. Edge control has two components: adaptive halftoning and trapping. Adaptive halftoning increases edge sharpness.
Use the HP EasyColor option If you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automatically improves mixed-content documents that are printed from Microsoft Office programs. This technology scans documents and automatically adjusts photographic images in .JPEG or .PNG format. HP EasyColor technology enhances the entire image at one time, rather than dividing it into several pieces, which results in improved color consistency, sharper details, and faster printing.
Match colors The process of matching product output color to your computer screen is quite complex because printers and computer monitors use different methods of producing color. Monitors display colors by light pixels using an RGB (red, green, blue) color process, but printers print colors using a CMYK (cyan, magenta, yellow, and black) process. Several factors can influence your ability to match printed colors to those on your monitor.
Print color samples To use the color samples, select the color sample that is the closest match to the desired color. Use the sample’s color value in your software program to describe the object you wish to match. Colors may vary depending on paper type and the software program used. For more details on how to use the color samples, go to www.hp.com/support/cljcm4540mfp. Use the following procedure to print color samples at the product using the control panel: 1. 2.
174 Chapter 9 Color ENWW
10 Copy ENWW ● Use copy functions ● Copy settings ● Copy a book ● Copy a photo ● Create a stored copy job ● Copy mixed-size originals ● Copy on both sides (duplex) ● Use Job Build mode 175
Use copy functions Copy Use the scanner glass to make as many as 9999 copies of small, lightweight paper (less than 60 g/m2 or 16 lb) or heavy paper (more than 105 g/m2 or 28 lb). This includes paper such as receipts, newspaper clippings, photographs, old documents, worn documents, and books. Use the document feeder to make as many as 9999 copies of a document that has up to 50 pages (depending on the thickness of the pages). 1.
Reduce or enlarge a copy image 1. From the Home screen, touch the Copy button. 2. Touch the Reduce/Enlarge button. 3. Select one of the predefined percentages, or touch the Scaling field and type a percentage between 25 and 400. Touch the OK button. You can also select these options: ● Auto: The product automatically scales the image to fit the paper size in the tray. ● Auto Include Margins: The product reduces the image slightly to fit the entire scanned image within the printable area on the page.
Collate a copy job 1. From the Home screen, touch the Copy button. 2. Touch the Collate button or the Staple/Collate button. 3. Touch the Collate on (Sets in page order) option. 4. Touch the Start button. Make color copies or black and white copies 178 1. From the Home screen, touch the Copy button. 2. Touch the Color/Black button. 3. Select the color option that you want to use, and then touch the OK button.
Copy settings Change copy quality Optimize the copy image for text or pictures 1. From the Home screen, touch the Copy button. 2. Touch the More Options button, and then touch the Optimize Text/Picture button. 3. Select one of the predefined options, or touch the Manually adjust button and then adjust the slider in the Optimize For area. Touch the OK button. 4. Touch the Start button.
1. Use the power switch to turn off the product, and then unplug the power cord from the electrical socket. 2. Open the scanner lid.
3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product. 4.
3. Adjust the sliders to set the Darkness level, the Contrast, the Sharpness level, and the Background Cleanup level. Touch the OK button. 4. Touch the Start 182 button.
Define custom copy settings You can use the Administration menu to establish default settings that apply to all copy jobs. If necessary, you can override most settings for an individual job. After that job is complete, the product returns to the default settings. 1. From the Home screen, scroll to and touch the Administration menu. 2. Open the Copy Settings menu. 3. Several options are available. You can configure defaults for all options, or for only some options.
Restore copy default settings 1. 2. 184 From the Home screen, open the following menus: ● Administration ● General Settings ● Restore Factory Settings Select the Copy check box, and then touch the Reset button.
Copy a book 1. Lift the lid and place the book on the scanner glass with the spine aligned with the mark on the rear, center of the scanner glass. 2. Gently close the lid. 3. On the control panel, touch the Copy button. 4. Touch the Start 5. Repeat these steps for each page that you want to copy. button. NOTE: This product does not have the capability to distinguish left and right pages. Assemble the copied pages carefully.
Copy a photo NOTE: Copy photos from the scanner glass. 186 1. Lift the lid and place the photo on the scanner glass with the picture-side down and the upper-left corner of the photo in the upper-left corner of the glass. 2. Gently close the lid. 3. On the control panel, touch the Copy button. 4. Touch the Optimize Text/Picture button, and select the Photograph button. 5. Touch the Start Chapter 10 Copy button.
Create a stored copy job Use this procedure to scan a document and save it on the product so you can print copies at any time. 1. Place the document face-down on the scanner glass or face-up in the document feeder. 2. From the Home screen, touch the Save to Device Memory button. NOTE: If prompted, type your user name and password. ENWW 3. Select an existing folder, or touch the New Folder button to create a new folder. 4.
Copy mixed-size originals You can copy original documents that are printed on different sizes of paper as long as the sheets of paper have one common dimension. For example, you could combine Letter and Legal sizes. 1. Arrange the sheets in the original document so they all have the same width. 2. Place the sheets face-up into the document feeder, and adjust both paper guides against the document. 3. On the control panel, touch the Copy button. 4. Touch the Original Size button.
Copy on both sides (duplex) 1. Load the original documents into the document feeder with the first page facing up, and with the top of the page leading. 2. On the control panel, touch the Copy button. 3. Touch the Sides button. 4. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button. To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button.
Use Job Build mode Use the Job Build feature to combine several sets of original documents into one copy job. Also use this feature to copy an original document that has more pages than the document feeder can accommodate at one time. 1. Load the original document face-up in the document feeder or face-down on the scanner glass. 2. On the control panel, touch the Copy button. 3. Scroll to and touch the Job Build button. 4. Touch the Job Build on button. 5. Touch the OK button. 6.
11 Scan and send documents ENWW ● Set up scan/send features ● Use scan/send functions ● Send a scanned document 191
Set up scan/send features The product offers the following scan and send features: ● Scan and save files to a folder on your network. ● Scan and save files to the product hard drive. ● Scan and save files to a USB flash drive. ● Scan and send documents to one or more e-mail addresses. Some scan and send features are not available on the product control panel until you use the HP Embedded Web Server to enable them.
5. ENWW f. Continue through the screens and select the default options you want to apply to the Quick Set. g. On the Summary screen, review the settings and then click the Finish button. Enable the Save to USB feature. a. Click the Save to USB Setup link. b. Select the Enable Save to USB check box. c. Click the Apply button at the bottom of the page.
Use scan/send functions Sign in Some features on the product control panel can be secured so that unauthorized people cannot use them. When a feature is secured, the product prompts you to sign in before you can use it. You can also sign in without waiting for a prompt by touching the Sign In button on the Home screen. Typically, you use the same user name and password that you use to sign in to your computer on the network.
Send a scanned document Send a scanned document to a network folder The product can scan a file and save it in a folder on the network. The following operating systems support this feature: ● Windows Server 2003, 64-bit ● Windows Server 2008, 64-bit ● Windows XP, 64-bit ● Windows Vista, 64-bit ● Windows 7, 64-bit ● Novell v5.1 and later (access to the Quick Sets folders only) NOTE: You might be required to sign in to the product to use this feature.
4. To set up a new job, type the name for the file in the File Name text field, and type the path to the network folder in the Network Folder Path field. Use this format for the path: \\path\path 5. To configure settings for the document, touch the More Options button. 6. Touch the Start button to save the file. Send a scanned document to a folder in the product memory Use this procedure to scan a document and save it on the product so you can print copies at any time. 1.
3. Select an existing folder, or touch the New Folder button to create a new folder. 4. Type the name for the file in the File Name text field. 5. To configure settings for the document, touch the More Options button. 6. Touch the Start button to save the file. Send a scanned document to a USB flash drive The product can scan a file and save it in a folder on a USB flash drive. NOTE: You might be required to sign in to the product to use this feature. 1.
2. From the Home screen, touch the Save to USB button. NOTE: If prompted, type your user name and password. 3. Select one of the folders in the list, or touch the New Folder button to create a new folder on the USB flash drive. 4. Type the name for the file in the File Name text field, and select the file type from the File Type drop-down list. 5. To configure settings for the document, touch the More Options button. 6. Touch the Start button to save the file.
In order to use the e-mail feature, the product needs to be connected to a valid SMTP local area network that includes Internet access. Supported protocols The product supports Simple Mail Transfer Protocol (SMTP) and Lightweight Directory Access Protocol (LDAP). SMTP ● SMTP is a set of rules that define the interaction between programs that send and receive e-mail. In order for the product to send documents to e-mail, it must be connected to a LAN that has access to an e-mail server that supports SMTP.
2. Open the Scan/Digital Send Settings menu. 3. Open the E-mail Settings menu. 4. Open the E-mail Setup Wizard menu, and follow the on-screen instructions. Send a scanned document to one or more e-mail addresses 1. Place the document face-down on the scanner glass or face-up in the document feeder. 2. From the Home screen, touch the E-mail button. NOTE: If prompted, type your user name and password.
3. Touch the text box next a field to open a keypad. NOTE: If you are signed in to the product, your user name or other default information might appear in the From field. If so, you might not be able to change it. 4. Type the appropriate information for the field. To send to multiple addresses, separate the addresses with a semicolon, or touch the Enter button on the touchscreen keypad after you type each address. 5. To change the settings for the document touch the More Options button. 6.
Use the address book You can send e-mail to a list of recipients by using the address book. Depending on how the product is configured, you might have one or more of the following address book viewing options. ● All Contacts: Lists all the contacts that are available to you. ● Personal Contacts: Lists all the contacts that are associated with your user name. These contacts are not visible to other people who use the product. NOTE: You must be signed in to the product to see the Personal Contacts list.
4. In the Name text field, type the name of the contact. 5. From the drop-down list, select the E-mail Address option, and then type the contact's email address. Touch the OK button to add the contact to the list. Send a document to e-mail by using the address book 1. Place the document face-down on the scanner glass or face-up in the document feeder. 2. From the Home screen, touch the E-mail button. NOTE: If prompted, type your user name and password. 3.
4. From the drop-down list, select the address book view that you want to use. 5. Select a name from the list of contacts, and then touch the right arrow button to add the name to the recipients list. Repeat this step for each recipient, and then touch the OK button. 6. 204 Touch the Start button to begin sending.
12 Fax ENWW ● Setup ● Set fax settings ● Use Fax ● Solve fax problems 205
Setup Introduction The HP LaserJet Analog Fax Accessory 500 enables the HP multifunction product (MFP) to function as a standalone analog fax machine. For more information, see www.hp.com/go/ ljanalogfaxaccessory500_manuals. NOTE: In addition to the analog fax feature, the product also supports LAN and internet faxing. Only one fax method can be enabled at a time.
Receive-fax features Advanced fax features Remote fax configuration Security features ● Stamp received faxes ● Block incoming faxes ● Fax polling ● Adjustable rings-to-answer ● Notification of fax status ● JBIG compression ● Error correction ● Fax archive ● Embedded Web server ● HP Web Jetadmin ● HP MFP Digital Sending Software ● Fax-printing schedule Verify fax operation When the fax accessory is installed and operating correctly, the fax icon displays on the product control pan
Fax Setup Wizard The Fax Setup Wizard guides you through a step-by-step procedure to configure fax settings that are required to use the fax feature. If the settings are not configured, the fax feature is disabled. The first time the product is turned on with a fax accessory installed, access the Fax Setup Wizard by following these steps: 1. From the Home screen, touch the Initial Setup button. 2. Touch the Fax Setup Wizard menu. 3.
NOTE: If the Fax Setup menu settings does not appear in the menu listing, LAN or internet fax might be enabled. When LAN or internet fax is enabled, the analog fax accessory is disabled and the fax menu does not display. Only one fax feature, either LAN fax, analog fax or internet fax, can be enabled at a time. The fax icon displays for either fax feature.
Set fax settings Remote fax configuration In addition to using the product control panel, you can configure the fax accessory remotely by using various software tools. Because the product contains an embedded Web server (EWS), you can configure the fax accessory across the Web by using either a Web browser or HP Web Jetadmin (WJA). In addition, you can configure the fax accessory across the network with a network-connected computer by using the HP MFP Digital Sending Software Configuration Utility (DSS).
HP MFP Digital Sending Software Configuration Utility To access the analog MFP fax settings by using the DSS configuration utility, perform the following steps. 1. Start the utility (on the computer or server) to open the main screen. 2. Select the product and click the Configure MFP button on the main screen, and then click the Send to Fax tab to open the Fax Settings screen. 3. To enable the fax capabilities on the product, select the Enable Fax Send option.
Access the Fax Setup Wizard after initial setup through the control panel by following these steps: 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Fax Setup Wizard Follow these steps to configure the required fax settings using the Fax Setup Wizard: 1. Touch your country/region on the first screen of the Fax Setup Wizard and then touch the Next button. 2.
Fax dialing settings Set the fax dial volume Use the Fax Dial Volume setting to control the product's dialing volume level when sending faxes. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: 3. 4. ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Fax Dialing Settings Touch the Fax Dial Volume drop-down menu and select one of the following settings: ● Off ● Low (default) ● High Touch the Save button to save the fax volume setting.
Set fax send speed The Fax send speed setting sets the modem bit rate (measured in bits per second) of the Analog Fax modem while sending a fax. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: 3. 4.
Set redial on error The Redial on error feature sets the number of times a fax number will be redialed when an error occurs during a fax transmission. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Fax Dialing Settings 3. Touch the Redial on error box to open the keypad. 4. Enter a value (0–9, default is 2) and then touch the OK button. 5. Touch the Save button.
Set redial-on-no-answer The redial-on-no-answer setting selects the number of times the fax accessory redials if the number dialed does not answer. The number of retries is either 0 to 1 (used in the U.S.) or 0 to 2, depending on the country/region setting. The interval between retries is set by the redial interval setting. 1. From the Home screen, scroll to and touch the Administration button. 2.
NOTE: You might need a pause between the prefix and the phone number. To insert a 2–second pause, enter a comma (,), pound sign (#), or a “P”. To add an extension number, use “X”. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Fax Dialing Settings 3. Touch the Dialing Prefix text box to display the keypad. 4. Type your dialing prefix number on the keypad and then touch the OK button. 5.
Enable PC fax send Use the PC fax send feature to send faxes from a PC. This feature is enabled by default. If this feature is disabled, use the following steps to enable: NOTE: The PC fax send driver must be installed on the computer from where the faxes will be sent. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● General Fax Send Settings 3. Touch the PC Fax Send box. 4.
To enable or disable JBIG compression, perform the following steps. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● General Fax Send Settings 3. Touch the JBIG Compression feature (default) to enable JBIG compression. 4. Touch the Save button. Set the error correction mode Normally, the fax accessory monitors the signals on the telephone line while it is sending or receiving a fax.
Billing codes are disabled by default. Follow these steps to enable billing codes: 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: 3. ● Fax Settings ● Fax Send Settings ● Fax Send Setup ● Billing Codes Touch the Enable Billing Codes feature to enable billing codes. NOTE: To disable billing codes, deselect the Enable Billing Codes feature, touch the Save button, and then skip the remaining steps.
Image preview 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: 3. ● Fax Settings ● Fax Send Settings ● Default Job Options ● Image Preview The following option is available: ● 4. Disable preview Touch the Save button. Set the outgoing fax resolution The outgoing fax resolution setting determines the maximum resolution supported by the receiving fax.
Original sides 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: 3. ● Fax Settings ● Fax Send Settings ● Default Job Options ● Original Sides Touch one of the following options: ● 1-sided (default) ● 2-sided 4. Touch the Orientation button to set the page orientation. 5. Touch the Save button. Notification Notification selects when and how you are notified of the status of an outgoing fax. This setting applies to the current fax only.
If you selected the E-mail option, use the keyboard to type an e-mail address. Then touch the OK button to complete the notification setup. 6. Touch the Include Thumbnail check box to include a thumbnail image with notifications. Content orientation Use the content orientation feature to set how the fax content is oriented on the page. For 1–sided pages, choose Portrait (short-edge on top, default setting) or Landscape (long-edge on top).
4. ● Legal (8.5 x 13) ● A4 (210x297 mm) ● A5 (148x210 mm) ● B5 (257x182 mm) ● 16k (197x273 mm) ● DPostcard JIS (148x200 mm) Touch the Save button. Image adjustment 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Send Settings ● Default Job Options ● Image Adjustment 3. Touch the Lighter or Darker buttons to adjust the Darkness setting. 4.
4. ● Printed picture ● Photograph Touch the Save button. Job build Use the Job build feature to combine multiple originals into a single fax job. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: 3. 4. ● Fax Settings ● Fax Send Settings ● Default Job Options ● Job Build Touch one of the following options: ● Job Build off (default) ● Job Build on Touch the Save button.
Receive fax settings Fax receive setup Set the ringer volume 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: 3. 4. ● Fax Settings ● Fax Receive Settings ● Fax Receive Setup Touch the Ringer Volume drop down menu and then select one of the following ringer volume settings: ● Off ● Low (default) ● High Touch the Save button to save the ringer volume setting.
Set fax receive speed 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: 3. 4. ● Fax Settings ● Fax Receive Settings ● Fax Receive Setup Touch one of the following options from the Fax Receive Speed drop down menu: ● Fast (default) — v.34/max 33,600 bps ● Medium — v.17/max 14,600 bps ● Slow — v.29/max 9600 bps Touch the Save button. Set ring interval 1. From the Home screen, scroll to and touch the Administration button. 2.
4. Enter a value for the ring frequency on the keypad, and then touch the OK button. The default setting for ring frequency is 68 hz. 5. Touch the Save button. Enable or disable the fax printing schedule NOTE: Before enabling a fax-printing schedule, a schedule must be created. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Fax Printing Schedule 3. Touch the Use Fax Printing Schedule option. 4.
Create a blocked-fax list 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Receive Settings ● Blocked Fax Numbers 3. Touch the Fax Number to Block text box to display the keyboard. 4. Type a number and then touch the OK button. 5. Touch the green arrow to move the number to the Blocked Fax Numbers list. NOTE: To add additional blocked fax numbers, repeat steps 3 through 5. 6.
5. Touch the text box to display the keyboard. 6. Using the keypad, type a polling receive number, and then touch Start. 7. The number entered is dialed. If a stored fax is being held at the fax machine dialed, that fax is transmitted to the product and printed. If no fax is held, a No Fax is Available message will be displayed. If the fax machine does not support the polling feature, a Poll Invalid error message will be shown.
If you selected the E-mail option, use the keyboard to type an e-mail address. Then touch the Save button to complete the notification setup. 6. Touch the Include Thumbnail check box to include a thumbnail image with notifications. Stamp received faxes (incoming faxes) The stamp received faxes setting enables or disables stamping incoming faxes. The stamp prints the date, time, phone number, and page number on each incoming page. 1. From the Home screen, scroll to and touch the Administration button. 2.
Set the paper selection Use the paper selection feature to specify which tray the paper for the fax is loaded from. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: 3. 4. ● Fax Settings ● Fax Receive Settings ● Default Job Options ● Paper Selection Touch one of the following options: ● Automatic (default) ● Tray 1 ● Tray 2 ● Tray 3 ● Tray 4 ● Tray 5 Touch the Save button.
Set the sides Use the Sides feature to specify 1–side or 2–sided ouput for faxes. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: 3. 4. ● Fax Settings ● Fax Receive Settings ● Default Job Options ● Sides Touch one of the following options: ● 1-sided (default) ● 2-sided Touch the Save button. Set the paper tray The paper tray setting selects the product paper tray to pull paper from for printing faxes. 1.
NOTE: To use the Archive to Email Address feature, the SMTP server must be configured, and responding, on the product. For information about configuring the SMTP server, see the product user guide. Enable fax archiving 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Fax Settings ● Fax Archive and Forwarding 3. Touch the Enable Fax Archiving box. 4.
Use Fax Fax feature screen The Fax feature screen is used to send faxes. To access this screen, press the Fax icon displayed on the control panel Home screen.
When the Fax Number is touched, a pop up is displayed which includes the PIN button for adding special character brackets ([ ]) to hide a PIN, and a Pause button to insert a comma for a two second pause. 1 NOTE: The PIN is for calling card numbers, not for the security of faxed documents. Status message bar While sending and receiving faxes, status information will display in the status bar located at the top of some touch screens.
● – ● + ● X ● P When entering a phone number from the numeric keypad, include any pauses or other numbers, such as area codes, access codes for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix. A two second pause may be included by typing a comma (,). If the fax prefix setting has been set to automatically include the dialing prefix, you will not need to enter it. NOTE: When a fax is sent, it is first scanned and stored into memory.
4. Touch the Fax Number box to open the keypad. 5. Using the keypad, enter a phone number and then touch the OK button. 6. Touch the Start icon to send the fax. You can either touch the Start icon on the touch screen or press the green Start button on the control panel. Send a fax using speed dial NOTE: Prior to sending a fax using speed dial, you must create a speed dial. 1. Place the document in the automatic document feeder (ADF) or on the scanner glass. 2.
1. From the Home screen, touch the Fax button. 2. Touch the Speed Dial Search button. This button looks like a magnifying glass and is located to the right of the Speed Dial button. 3. Type the first letters of the speed dial name to search for. As matches are found, the list at the top of the search screen is populated. If necessary, scroll to see all the entries, or type more letters to narrow the search. 4. Select the appropriate name from the list and touch the OK button.
5. Touch the OK button to return to the Fax screen. 6. Touch the Start button to send the fax. You can either touch the Start button on the touch screen or press the green Start button on the control panel. Fax address book search Use the fax address book search feature to complete a name search of the address book. 1. Touch the Fax icon on the Home screen. 2. Touch the fax address book icon (located to the right of the fax recipients box). 3.
NOTE: The cancel operation may require up to 30 seconds to complete. Receive faxes When the fax accessory receives incoming faxes, it stores them in memory before printing. After the entire fax is stored, it is printed and then deleted from memory. Faxes print when received unless Schedule Printing of Faxes is enabled. If Schedule Printing of Faxes is enabled, all incoming faxes are stored in memory and not printed. When Schedule Printing of Faxes is disabled, all stored faxes print.
3. Touch a Speed Dial Number. 4. Touch the Speed Dial Name box to display the keyboard. 5. Type a name for the speed dial. 6. Touch the down arrow on the Speed Dial Name box to open the drop down menu. 7. Touch the Fax Number option. 8. Type a fax number for the Speed Dial Name. NOTE: To enter additional fax numbers for a speed dial name, touch the screen to the right of the last digit of the previously entered fax number.
9. Touch the OK button. The name and fax number (or numbers) will appear next to the Speed Dial Number. 10. When finished, press the OK button to return to the Fax screen Delete a speed dial list 1. From the Home screen, scroll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed Dial screen. 3. Touch a Speed Dials number of the list to be deleted.
4. Touch the Delete button. 5. Touch the Yes button to confirm the deletion of the speed dial list and to return to the Fax screen. Delete a single number from the speed dial list 1. From the Home screen, scroll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed Dial screen. 3. Touch the Speed Dial number of the list to open the keyboard. 4. Touch the down arrow on the Speed Dial Name box to open the drop down menu and then touch the Fax Numbers option.
5. Scroll through the list of fax numbers and touch the screen to the right of last digit of the fax number to be deleted. Use the backspace key to delete the fax number. 6. Touch the OK button to return to the Speed Dials screen. 7. Touch the OK button to return to the Fax screen. Add a number to an existing speed dial list 1. From the Home screen, scroll to and touch the Fax button. 2. Touch the Speed Dials button to display the Speed Dial screen. 3.
4. Touch the down arrow on the Speed Dial Name box to open the drop down menu. 5. Touch the Fax Numbers item. 6. To add a fax number for a speed dial name, touch the screen to the right of the last digit of the last fax number in the list. When the cursor appears, touch the enter key to move the cursor to the next line and then type the fax number. 7. Touch the OK button to return to the Speed Dials screen. 8. Touch the OK button to return to the Fax screen.
A Fax Call Report does not print for voice calls. NOTE: A Fax Call Report only generates Job numbers for final attempts. If one of these reports is printed manually from the menu and the last call was neither the final attempt nor a Voice call the Job number will be zero. Fax Activity Log Voice Calls are not included in the Fax Activity Log by default. Only the final attempt, after all redials are used or the fax is a success, is listed in the Fax Activity Log. T.30 Report Voice Calls do not cause a T.
Use Fax over VoIP networks VoIP technology converts the analog phone signal into digital bits. These are then assembled into packets which travel on the Internet. The packets are converted and transmitted back to analog signals at or near the destination. The transmission of the information on the Internet is done digitally instead of analog. Therefore, there are different constraints on the fax transmission that may require different fax settings than the analog Public Switched Telephone Network (PSTN).
Solve fax problems Is your fax set up correctly? Use the following checklist to help identify the cause of any fax related problems you are encountering: ● Are you using the phone cord supplied with the fax accessory? This fax accessory has been tested with the supplied phone cord to meet RJ11 and functional specifications. Do not substitute another phone cord; the analog-fax accessory requires an analog phone cord. It also requires an analog phone connection.
Are you using a phone company voice-messaging service or an answering machine? If the rings-to-answer setting for the messaging service is lower than the rings-to-answer setting for the fax accessory, the messaging service answers the call, and the fax accessory is not able to receive faxes. If the rings-to-answer setting for the fax accessory is lower than that of the messaging service, the fax accessory answers all calls, and no calls are routed to the messaging service.
Fax feature is not operating The fax accessory is installed but the icon does not appear on the product main screen. Cause Solution HP MFP Digital Sending Software Configuration utility has disabled the analog-fax feature. Use the HP MFP Digital Sending Software Configuration utility to enable the analog-fax feature. The accessory is not operating correctly. Check the fax accessory status. If the status is NON-OPERATIONAL, new firmware might need to be installed.
Problem Cause Solution Not able to locate the Fax settings in HP Web Jetadmin. Fax settings in HP Web Jetadmin are located under the device's status page drop-down menu. Select Digital Sending and Fax from the drop-down menu. The header is being appended to the top of the page when I have overlay enabled. The fax will append the overlay header to the top of a page when overlay is set, when the fax has been forwarded. This is normal operation. Have a mix of names and numbers in the recipients box.
Faxes are transmitting or being received very slowly. Cause Solution The receiving fax machine might have a slow modem speed. The fax accessory only sends the fax at the fastest modem speed the receiving fax machine can use. The resolution at which the fax was sent or is being received is very high. A higher resolution typically results in better quality, but also requires a longer transmission time. If you are receiving the fax, call and ask the sender to decrease the resolution and resend the fax.
Problem Cause Solution Your phone line might be noisy or poor quality Try using a lower baud rate to improve the reliability of transmission. See maximum baud rate setting. A call-waiting feature might be active Verify that the fax telephone line does not have an activated call-waiting feature. A call-waiting notice can interrupt a fax call in progress, which causes a communication error.
Any error that takes place during the fax process regardless of where it originates will be displayed by the product. If the fax process is interrupted or an error occurs during a fax transmission or reception, a two part status/error description is generated by the fax subsystem on the product. Normal or successful faxes also generate messages indicating success. The message information consists of a text description and a numeric code (a few messages don’t include numeric codes).
Send-fax messages Table 12-1 Send-fax messages 256 Message Error No. Description Action(s) Cancelled 0 Fax was cancelled by user at control panel of product. None. Success n/a Fax sent successfully. None. Fail Busy 0 The receiving fax machine is busy. The fax will be retired automatically (if configured), otherwise try resending fax later. No Answer 0 The receiving fax machine is not answering the call.
Table 12-1 Send-fax messages (continued) ENWW Message Error No. Description Action(s) Power Failure 0 A power failure occurred during the fax transmission on the sending fax product. Try resending the fax. No Fax Detected 17 or 36 No fax machine was detected at receiving end. May be due to voice calls. Verify fax number and have receiver verify fax machine is on and connected; then try resending fax.
Receive-fax messages Table 12-2 Receive-fax messages 258 Message Error No. Description Action(s) Success n/a Fax received ok. None. Blocked n/a Fax reception was blocked by receiving fax machine using blocked number feature. None. Modem Fail Any Unexpected or bad response from the internal modem to the product - example is trying to send a fax just as another fax is arriving. Have fax resent; if the error persists, contact service.
Fax reports The following sections list the fax reports available on this product. These reports can be printed or viewed on the product control panel. The following fax reports are available on this product: ● Fax Activity Log ● Billing Codes Report ● Blocked Fax List ● Speed Dial List ● Fax Call Report Use the following steps to print or view a fax report: 1. From the Home screen, scroll to and touch the Administration button. 2. Open the following menus: ● Reports ● Fax Reports 3.
If you want to use the log for record keeping purposes, you should print the log periodically (at least every 500 faxes) and then clear it. Billing code report The billing code report is a list of the most recent 500 faxes that were successfully sent, listed by billing code. The following information is provided in this report.
Service settings These items in the control-panel menus can help with troubleshooting if the corrective action taken under the Error Codes section is unsuccessful. They are intended to be used when an HP service representative is assisting you. Settings in the Troubleshooting menu Open the Administration menu, and then select the Troubleshooting menu. Troubleshooting menu settings T.30 Trace: The T.
Firmware upgrades The firmware on the fax accessory can be updated. Fax firmware updates occur as part of an overall product firmware update. See the product user guide for more information.
13 Manage and maintain ENWW ● Print information pages ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Install external I/O cards ● Clean the product ● Product updates 263
Print information pages Information pages provide details about the product and its current configuration. Use the following procedure to print or view the information pages: 1. From the Home screen, scroll to and touch the Administration button. 2. Open the Reports menu. 3. Select the name of the report you want to review, and then touch the Print button to print it or touch the View button to review the settings on the control-panel display. NOTE: Some pages do not have the View option.
Table 13-1 Reports menu (continued) First level Second level Description Other Pages Demo Page Prints a demonstration page that highlights the printing capability of the product. Color Samples for RGB Prints color samples for different RGB values. Use the samples as a guide for matching printed colors. CMYK Values Prints color samples for different CMYK values. Use the samples as a guide for matching printed colors. PCL Font List Prints the available PCL fonts.
Use the HP Embedded Web Server Use the HP Embedded Web Server to view product status, configure product network settings, and to manage printing functions from your computer instead of from the product control panel. The following are examples of what you can do using the HP Embedded Web Server: ● View product status information. ● Determine the remaining life for all supplies and order new ones. ● View and change tray configurations. ● View and change the product control-panel menu configuration.
HP Embedded Web Server features Information tab Table 13-2 HP Embedded Web Server Information tab Menu Description Device Status Shows the product status and shows the estimated life remaining of HP supplies. The page also shows the type and size of paper set for each tray. To change the default settings, click the Change Settings link. Configuration Page Shows the information found on the configuration page. Event Log Page Shows a list of all product events and errors.
Table 13-3 HP Embedded Web Server General tab (continued) Menu Description Language Set the language in which to display the HP Embedded Web Server information. Date and Time Set the date and time or synchronize with a network time server. Sleep Schedule Set or edit a wake time, sleep time, and sleep delay for the product. You can set a different schedule for each day of the week and for holidays. Backup and Restore Create a backup file that contains product and user data.
Table 13-5 HP Embedded Web Server Scan/Digital Send tab (continued) Menu Description E-mail Setup Configure the default e-mail settings for digital sending, including the following: Save to Network Folder Setup Save to USB Setup ● Settings for the outgoing mail (SMTP) server ● Default settings for E-mail Quick Sets jobs ● Default message settings, such as the "From" address and the subject line.
Table 13-6 HP Embedded Web Server Fax tab (continued) Menu Description Speed Dials Manage fax speed dial numbers. You can also import .CSV files containing e-mail addresses, fax numbers, or user records, so that they can be accessed on this product. You can also export e-mail, fax, or user records from the product into a file on your computer. You can then use this file as a data backup, or you can use it to import the records onto another HP product.
Table 13-8 HP Embedded Web Server Security tab (continued) Menu Description Protect Stored Data Configure and manage the internal hard drive for the product. This product includes an encrypted hard drive for maximum security. Configure settings for jobs that are stored on the product hard drive. Certificate Management Install and manage security certificates for access to the product and the network.
Use HP Web Jetadmin software HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP devices, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.
Product security features Security statements The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/ secureprinting. The site provides links to white papers and FAQ documents about security features.
For more information about the encrypted hard disk, see the HP High-Performance Secure Hard Disk Setup Guide. 1. Go to www.hp.com/support. 2. Type Secure Hard Disk into the search box and click the >> button. 3. Click the HP Secure High Performance Hard Disk Drive link. 4. Click the Manuals link. Secure stored jobs You can protect jobs that are stored on the product by assigning a PIN to them. Anyone who tries to print these protected jobs must first enter the PIN at the product control panel.
Economy settings Optimize speed or energy use By default the product stays warm between jobs to optimize speed. You can set the product to cool between jobs, which conserves energy. 1. From the Home screen, touch the Administration button. 2. Open each of the following menus: 3. a. General Settings b. Energy Settings c. Optimum Speed/Energy Usage Select the option that you want to use. Powersave modes Use the Sleep Schedule feature to reduce power consumption when the product is inactive.
Set sleep delay 1. From the Home screen, touch the Administration button. 2. Open each of the following menus: 3. a. General Settings b. Energy Settings c. Sleep Delay Select the appropriate time period, and then touch the OK button. NOTE: The default value is 45 minutes. Set the sleep schedule NOTE: You must configure the date and time settings before you can use the Sleep Schedule feature.
Install external I/O cards This product is equipped with an external I/O (EIO) slot. You can install an additional HP Jetdirect print server card or external EIO hard drive in the available EIO slot. NOTE: This example shows installing an HP Jetdirect print server card. 1. Turn the product off. 2. Disconnect all power and interface cables. NOTE: This illustration might not show all the cables.
278 3. Loosen and remove the two retaining screws holding the cover for the EIO slot, and then remove the cover. You will not need these screws and the cover again. They can be discarded. 4. Firmly insert the HP Jetdirect print server card into the EIO slot. 5. Insert and tighten the retaining screws that came with the print server card.
6. Reconnect the power cable and remaining interface cables, and turn the product on. 7. Print a configuration page. An HP Jetdirect configuration page that contains network configuration and status information should also print. If it does not print, turn the product off, and then uninstall and reinstall the print server card to ensure that it is completely seated in the slot. 8. Perform one of these steps: ● Choose the correct port.
1. Use the power switch to turn off the product, and then unplug the power cord from the electrical socket. 2. Open the scanner lid.
3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product.
Product updates HP regularly updates features that are available in the product firmware. To take advantage of the most current features, update the product firmware. To download the most recent firmware upgrade, go to www.hp.com/go/cljcm4540mfp_firmware.
14 Solve problems ENWW ● Self help ● Solve problems checklist ● Restore factory settings ● Interpret control-panel messages ● Paper feeds incorrectly or becomes jammed ● Improve print quality ● The product does not print or it prints slowly ● Solve walk-up USB printing problems ● Solve connectivity problems ● Solve product software problems with Windows ● Solve product software problems with Mac 283
Self help In addition to the information in this guide, other sources are available that provide helpful information. Use the Control Panel poster This poster contains information on using the buttons and other features available on the product control panel. Quick Reference Topics Several Quick Reference Topics for this product are available at this Web site: www.hp.com/support/cljcm4540mfp You can print these topics and keep them near the product.
Solve problems checklist Follow these steps when trying to solve a problem with the product. 1. 2. Make sure the product Ready light is on. If no lights are on, complete these steps: a. Check the power-cable connections. b. Check that the power is turned on. c. Make sure that the line voltage is correct for the product power configuration. (See the label that is on the back of the product for voltage requirements.
Windows: Click Start, click Settings, and then click Printers or Printers and Faxes. Double-click the name of the product. -orMac OS X: Open the Printer Setup Utility or the Print & Fax list, and double-click the line for the product. 8. Verify that you have installed the printer driver for this product. Check the program to make sure that you are using the printer driver for this product. The printer driver is on the CD that came with the product.
Restore factory settings 1. From the Home screen, scroll to and touch the Administration menu. 2. Open the following menus: 3. ENWW ● General Settings ● Restore Factory Settings Select one or more categories of settings from the list, and then touch the Reset button.
Interpret control-panel messages Control-panel message types Four types of control-panel messages can indicate the status of or problems with the product. Message type Description Status messages Status messages reflect the current state of the product. They inform you of normal product operation and require no interaction to clear them. They change as the state of the product changes.
Paper feeds incorrectly or becomes jammed ● The product does not pick up paper ● The product picks up multiple sheets of paper ● Prevent paper jams ● Clear jams The product does not pick up paper If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load the tray with the correct size of paper for your job. 3. Make sure the paper guides in the tray are adjusted correctly for the size of paper.
4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. 5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the product. 7.
ENWW 7 Stapler 8 Output bins Paper feeds incorrectly or becomes jammed 291
Clear jams in the document feeder 1. Open the document feeder cover. 2. Lift the jam-access door, and remove any jammed paper. 3. Close the document feeder cover.
Clear paper jams in the stapler 1. Lift the gray latch on the front of the stapler, and open the stapler cover. 2. If jammed paper is visible underneath the paper guide, pull it straight out.
3. Lift the green jam-access door. If jammed paper is visible under the jam-access door, pull it straight out, 4. Close the stapler cover. Clear staple jams 1. 294 Lift the gray latch on the front of the stapler, and open the stapler cover.
2. Lift the green tab on the staple cartridge up, and then pull the staple cartridge straight out. 3. Lift up on the small lever at the back of the staple cartridge. 4. Remove the jammed staples. 5. Close the lever at the back of the staple cartridge. Be sure that it snaps into place.
6. Insert the staple cartridge into the stapler and push down on the green handle until it snaps into place. 7. Close the stapler cover.
Clear jams in the output bin area 1. If paper is visible from the output bin, grasp the leading edge and remove it. Clear jams from under the top cover 1. Pull the top-cover-release lever forward, and then lift the top cover up.
2. Remove any jammed sheets that are under the top cover. CAUTION: Do not touch the foam rollers that are under the top cover. Contaminants can affect print quality. 3. 298 Close the top cover.
Clear jams in the right door CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 1. Open the right door. 2. Gently pull the paper out of the pickup area. 3. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. CAUTION: Do not touch the rollers on the transfer roller. Contaminants can affect print quality.
4. If paper is jammed as it enters the output bin, remove the fuser and gently pull the paper downward to remove it. 5. Paper could be jammed inside the fuser where it would not be visible. Grasp the fuser handles, lift up slightly, and then pull straight out to remove the fuser. CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 6. Open the jam-access door. If paper is jammed inside the fuser, gently pull it straight up to remove it.
7. Close the jam-access door, and push the fuser completely into the product. 8. Close the right door.
Clear jams in Tray 1 1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. Touch the OK button to clear the message. 2. If you cannot remove the paper, or if no jammed paper is visible in Tray 1, close Tray 1 and open the right door.
3. Gently pull the paper out of the pick up area. 4. Close the right door.
Clear jams in Trays 2, 3, 4, or 5 CAUTION: Opening a tray when paper is jammed can cause the paper to tear and leave pieces of paper in the tray, which might cause another jam. Be sure to clear jams before opening the tray. 1. Open the tray and make sure that the paper is stacked correctly. Remove any jammed or damaged sheets of paper. To access jammed paper from the tray cavity, remove the tray from the product. 2. Close the tray.
Clear jams in the lower-right door (Trays 3, 4, or 5) 1. Open the lower-right door. 2. If paper is visible, gently pull the jammed paper up or down to remove it. 3. Close the lower-right door.
Change jam recovery This product provides a jam recovery feature that reprints jammed pages. 1. From the Home screen, scroll to and touch the Administration button. 2. Open the General Settings menu, and then open the Jam Recovery menu. 3. Select one of the following options: ● Auto — The product attempts to reprint jammed pages when sufficient memory is available. This is the default setting. ● Off — The product does not attempt to reprint jammed pages.
Improve print quality You can prevent most print-quality problems by following these guidelines. ● Use the correct paper type setting in the printer driver. ● Use paper that meets HP specifications for this product. ● Clean the product as necessary. ● Replace print cartridges when they are reaching the end of their estimated life and print quality is no longer acceptable. ● Use the printer driver that best meets your printing needs. Select a paper type 1.
Print a cleaning page Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the following problems: ● Specks of toner are on the printed pages. ● Toner is smearing on the printed pages. ● Repeated marks occur on the printed pages. Use the following procedure to print a cleaning page. 1. From the Home screen, touch the Device Maintenance button. 2. Open the following menus: ● Calibration/Cleaning ● Cleaning Page 3.
3. Touch the Print Test Page setting, and then touch the OK button. 4. Follow the instructions on the test page to complete the adjustment. Internal print-quality-test pages Use the built-in print-quality-troubleshooting pages to help diagnose and solve print-quality problems. 1. From the Home screen, touch the Administration button. 2. Open the following menus: 3. ● Troubleshooting ● Print Quality Pages ● PQ Troubleshooting Pages Touch the Print button.
Use the printer driver that best meets your printing needs You might need to use a different printer driver if the printed page has unexpected lines in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts. HP PCL 6 driver HP UPD PS driver HP UPD PCL 5 HP UPD PCL 6 ● Provided as the default driver. This driver is automatically installed unless you select a different one.
Improve print quality for copies If you encounter print quality problems in copied documents, review the solutions for printed documents listed previously in this document. However, some print-quality problems occur only in copied documents. ● If streaks appear on copies made by using the document feeder, clean the small glass strip on the left side of the scanner assembly. ● If dots or other defects appear on copies made by using the scanner glass, clean the scanner glass and the white plastic backing.
The product does not print or it prints slowly The product does not print If the product does not print at all, try the following solutions. 1. 312 Make sure the product is turned on and that the control panel indicates it is ready. ◦ If the control panel does not indicate the product is ready, turn the product off and then on again. ◦ If the control panel indicates the product is ready, try sending the job again. 2.
The product prints slowly If the product prints, but it seems slow, try the following solutions. ENWW 1. Make sure the computer meets the minimum specifications for this product. For a list of specifications, go to this Web site: www.hp.com/support/cljcm4540mfp. 2. When you configure the product to print on some paper types, such as heavy paper, the product prints more slowly so it can correctly fuse the toner to the paper.
Solve walk-up USB printing problems ● The Open from USB menu does not open when you insert the USB accessory ● The file does not print from the USB storage accessory ● The file that you want to print is not listed in the Open from USB menu The Open from USB menu does not open when you insert the USB accessory 1. You might be using a USB storage accessory or a file system that this product does not support.
The file that you want to print is not listed in the Open from USB menu ENWW 1. You might be trying to print a file type that the USB printing feature does not support. The product supports .pdf, .prn, .pcl, .ps, and .cht file types. 2. You might have too many files in a single folder on the USB storage accessory. Reduce the number of files in the folder by moving them to subfolders. 3. You might be using a character set for the file name that the product does not support.
Solve connectivity problems Solve direct-connect problems If you have connected the product directly to a computer, check the cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable. ● Verify that the cable is working correctly by connecting it to another product. Replace the cable if necessary.
3. If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead of the IP address. 4. If the IP address is correct, delete the product and then add it again. The computer is unable to communicate with the product 1. 2. Test network communication by pinging the network. a. Open a command-line prompt on your computer. For Windows, click Start, click Run, and then type cmd. b. Type ping followed by the IP address for your product. c.
Solve product software problems with Windows Problem Solution A printer driver for the product is not visible in the Printer folder Reinstall the product software. NOTE: Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable. Try plugging the USB cable into a different USB port on the computer. An error message was displayed during the software installation Reinstall the product software.
Solve product software problems with Mac ● The printer driver is not listed in the Print & Fax list ● The product name does not appear in the product list in the Print & Fax list ● The printer driver does not automatically set up the selected product in the Print & Fax list ● A print job was not sent to the product that you wanted ● When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is selected.
A print job was not sent to the product that you wanted 1. Open the print queue and restart the print job. 2. Another product with the same or similar name might have received your print job. Print a configuration page to check the product name. Verify that the name on the configuration page matches the product name in the Print & Fax list. When connected with a USB cable, the product does not appear in the Print & Fax list after the driver is selected.
A ENWW Product supplies and accessories ● Order parts, accessories, and supplies ● Part numbers 321
Order parts, accessories, and supplies 322 Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider.
Part numbers Accessories Item Description Product number HP Color LaserJet 500-sheet Paper Feeder and Cabinet 500-sheet paper tray with a storage cabinet. CC422A HP Color LaserJet 3 x 500-sheet Paper Feeder and Stand 1500-sheet paper tray. Contains three 500-sheet trays and a stand. CC423A HP LaserJet 900-sheet 3-bin Stapling Mailbox Stapler with a 3-bin output mailbox that holds up to 900 sheets.
Table A-1 Customer self-repair parts (continued) Item Description Self-replacement options Product number Part number HP Color LaserJet black print cartridge High-capacity black cartridge Mandatory CE264X CE264-67901 HP Color LaserJet cyan print cartridge Cyan cartridge Mandatory CF031A CF031-67901 HP Color LaserJet yellow print cartridge Yellow cartridge Mandatory CF032A CF032-67901 HP Color LaserJet magenta print cartridge Magenta cartridge Mandatory CF033A CF033-67901 HP Color La
Table A-1 Customer self-repair parts (continued) Item Description Self-replacement options Product number Part number HP Color LaserJet 3 x 500-sheet Paper Feeder and Stand 1500-sheet paper tray. Contains three 500-sheet trays and a stand. Mandatory CC423A CC493-67903 HP LaserJet MFP Analog Fax Accessory 500 Provides fax capability for the product. This is included with the CM4540f MFP and CM4540fskm MFP models.
326 Appendix A Product supplies and accessories ENWW
B ENWW Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement ● Data stored on the print cartridge ● End User License Agreement ● OpenSSL ● Customer self-repair warranty service ● Customer support 327
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet CM4540, CM4540f, CM4540fskm One-year on-site warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
Color LaserJet Fuser Kit, Transfer Kit, and Roller Kit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low-life indicator on the control panel.
Data stored on the print cartridge The HP print cartridges used with this product contain a memory chip that assists in the operation of the product.
End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation.
4. TRANSFER. a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of the HP Software to another end user. Any transfer will include all component parts, media, User Documentation, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the transferred Software will agree to this EULA.
OpenSSL This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.
Customer support Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready. 336 Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. Get 24-hour Internet support www.hp.com/support/cljcm4540mfp Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and electronic information www.hp.
C ENWW Product specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications 337
Physical specifications Table C-1 Product dimensions Product Height Depth Width Weight CM4540 MFP 575 mm (22.6 in) 617 mm (24.3 in) 827 mm (32.5 in) 54.8 kg (120.5 lb) CM4540f MFP 1119 mm (44.1 in) 668 mm (26.3 in) 849 mm (33.4 in) 75.7 kg (166.5 lb) CM4540fskm MFP 1119 mm (44.1 in) 668 mm (26.3 in) 1012 mm (39.8 in) 88.6 kg (195.0 lb) Power consumption, electrical specifications, and acoustic emissions See www.hp.com/go/cljcm4540mfp_regulatory for current information.
D ENWW Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of Conformity ● Declaration of Conformity (fax models) ● Safety statements ● Additional statements for telecom (fax) products 339
FCC regulations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3).
Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP LaserJet print cartridge in its original box and bag. 2. Tape the boxes together using strapping or packaging tape. The package can weigh up to 31 kg (70 lb). 3.
Non-U.S. returns To participate in HP Planet Partners return and recycling program, just follow the simple directions in the recycling guide (found inside the packaging of your new product supply item) or visit www.hp.com/recycle. Select your country/region for information on how to return your HP LaserJet printing supplies. Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide.
Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Declaration of Conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard DoC#: BOISB-0806-01-rel.1.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 1. The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. 2. For regulatory purposes, this product is assigned a Regulatory model number.
Declaration of Conformity (fax models) Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard DoC#: BOISB-0806-02-rel.1.
This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 1. The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems. 2. For regulatory purposes, this product is assigned a Regulatory model number.
Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
EMC statement (China) EMC statement (Korea) EMI statement (Taiwan) Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet CM4540, CM4540f, CM4540fskm, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (2007) mukaisesti.
VARO ! Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING ! Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser.
Additional statements for telecom (fax) products EU Statement for Telecom Operation This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE conformity marking. For more details see Declaration of Conformity issued by the manufacturer in another section of this manual.
An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack, which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed five (5.0).
Index A accessories ordering 322 acoustic specifications 338 activity log 259 address books, e-mail LDAP support 199 recipient lists 203 recipient lists, creating 202 adjust copy images 181 Administration menu, control panel 18 alerts, e-mail 64 anticounterfeit supplies 109 automatic paper sensing 102 B Backup/Restore menu, control panel 45 batteries included 343 billing code report printing 260 billing codes 219 Billing Codes Report description 264 bins, output capacity 96 locating 5 black and white copy
control panel Administration menu 18 Backup/Restore menu 45 Calibrate/Cleaning menu 45 cleaning page, printing 279 Copy Settings menu 23 Display Settings menu 35 Fax Settings menu 29 General Settings menu 19 help 11 Home screen 12 locating 5 Manage Supplies menu 37 Manage Trays menu 38 menus, summary 16 messages, numerical list 120 messages, types of 288 Network Settings menu 39 Print Options menu 34 Print Settings menu 33 Reports menu 18 Scan/Digital Send Settings menu 27 security 274 Service menu 46 setti
Edge Control 170 electrical specifications 338 embedded Web server 210 Embedded Web Server (EWS) assigning passwords 273 features 266 end-of-life disposal 343 energy use, optimizing 275 Enhanced I/O (EIO) card installing 277 part number 323 partnumber 323 enlarge copy jobs 177 envelopes loading in Tray 1 90 loading orientation 98 environment, specifications 338 environmental features 3 Environmental Product Stewardship Program 341 error codes 254 error correction mode settings 219 error messages control pan
HP Jetdirect print server installing 277 models including 2 HP Printer Utility 64 HP tough paper 163 HP Universal Print Driver 51 HP Utility 64 HP Utility, Macintosh 64 HP Web Jetadmin 55, 272 HP-UX software 56 humidity requirements 338 I information pages HP Embedded Web Server 267 printing or viewing 264 installing EIO card 277 EIO cards 277 print cartridges 110 product on wired networks, Mac 59 product on wired networks, Windows 75 software, USB connections 73 software, wired networks 77 toner collection
maintenance kits part numbers 323 Manage Supplies menu, control panel 37 Manage Trays menu, control panel 38 managing network 78 maps, printing 163 marketing materials printing 162 material restrictions 343 Material Safety Data Sheet (MSDS) 344 media custom-size, Macintosh settings 67 first page 67 pages per sheet 68 supported sizes 85 memory included 2, 64 supply errors 120 memory chip, print cartridge description 331 memory DIMMs security 274 memory lock disabling 247 enabling 247 memory tag locating 111
first and last pages, using different paper 148 first page 67 jams 289 load 90 loading orientation 98 pages per sheet 68 printing on preprinted letterhead or forms (Windows) 143 selecting 307 paper pickup problems solving 289 paper size changing 84 paper sizes selecting 135 selecting custom 135 supported 85 paper tray selection 233 paper types changing 84 selecting 135 supported 88 paper, ordering 322 paper, special printing (Windows) 145 part numbers maintenance kits 323 print cartridges 323 supplies 323 p
redial interval, setting 214 redial-on-busy setting 215 redial-on-no-answer setting 216 reduce copy jobs 177 regulatory statements environmental product stewardship program 341 remote configuration digital sending utility 211 Web browser 210 Web Jetadmin 210 removing Mac software 61 repeating defects, troubleshooting 118 Reports menu, control panel 18 required settings country/region 207 resize documents Macintosh 67 Windows 150 resolution setting 221 restore factory settings 287 restoring default settings
software license agreement 332 supported operating systems 48, 58 uninstalling for Windows 54 uninstalling Mac 61 Solaris software 56 solving direct-connect problems 316 network problems 316 walk-up USB printing problems 314 special media guidelines 82 special paper copying 183 guidelines 82 printing (Windows) 145 specifications electrical and acoustic 338 operating environment 338 speed dial creating 241 delete 243 list report 260 Speed Dial List description 264 speed, optimizing 275 stamp received faxes 2
PBX systems 253 repeating defects 118 slow fax reception 252 slow fax transmission 253 walk-up USB printing problems 314 Troubleshooting menu, control panel 42 troubleshooting tools HP Embedded Web Server 270 two-sided copying 189 two-sided printing settings (Windows) 136 turning on (Mac) 64 U uninstalling Mac software 61 uninstalling Windows software 54 universal print driver 51 UNIX software 56 updates, downloading product 282 Usage Page description 264 USB sending to 197 USB configuration, Mac 58 USB con
364 Index ENWW
*CC419-90901* *CC419-90901* CC419-90901
