User Manual

The product does not pick up paper ........................................................................ 289
The product picks up multiple sheets of paper ........................................................... 289
Prevent paper jams ................................................................................................ 289
Clear jams ........................................................................................................... 290
Jam locations ......................................................................................... 290
Clear jams in the document feeder ........................................................... 292
Clear paper jams in the stapler ................................................................ 293
Clear staple jams ................................................................................... 294
Clear jams in the output bin area ............................................................. 297
Clear jams from under the top cover ......................................................... 297
Clear jams in the right door ..................................................................... 299
Clear jams in Tray 1 ............................................................................... 302
Clear jams in Trays 2, 3, 4, or 5 .............................................................. 304
Clear jams in the lower-right door (Trays 3, 4, or 5) ................................... 305
Change jam recovery ............................................................................. 306
Improve print quality ............................................................................................................. 307
Select a paper type ............................................................................................... 307
Use paper that meets HP specifications .................................................................... 307
Print a cleaning page ............................................................................................ 308
Calibrate the product ............................................................................................. 308
Set the image registration ....................................................................................... 308
Internal print-quality-test pages ................................................................................ 309
Check the print cartridge ........................................................................................ 309
Use the printer driver that best meets your printing needs ........................................... 310
Improve print quality for copies ............................................................................... 311
The product does not print or it prints slowly ............................................................................ 312
The product does not print ...................................................................................... 312
The product prints slowly ........................................................................................ 313
Solve walk-up USB printing problems ...................................................................................... 314
The Open from USB menu does not open when you insert the USB accessory ............... 314
The file does not print from the USB storage accessory ............................................... 314
The file that you want to print is not listed in the Open from USB menu ........................ 315
Solve connectivity problems ................................................................................................... 316
Solve direct-connect problems ................................................................................. 316
Solve network problems ......................................................................................... 316
Poor physical connection ......................................................................... 316
The computer is using the incorrect IP address for the product ...................... 316
The computer is unable to communicate with the product ............................ 317
The product is using incorrect link and duplex settings for the network .......... 317
New software programs might be causing compatibility problems ................ 317
The computer or workstation might be set up incorrectly .............................. 317
ENWW xv