User Guide

Connectivity LED (smiley face)
The connectivity LED indicates that the formatter is functioning correctly. When the connectivity LED is
off, it indicates that the formatter is not seated correctly. Turn the product power off, reseat the
formatter, and then turn the power on again. When the product has finished the initialization sequence,
the connectivity LED stays on.
HP Jetdirect LEDs
The embedded HP Jetdirect print server has two LEDs. The yellow LED indicates network activity, and
the green LED indicates the link status. A blinking yellow LED indicates network traffic. If the green LED
is off, a link has failed.
For link failures, check all the network cable connections. In addition, you can try to manually configure
the link settings on the embedded print server by using the product control-panel menus.
1. From the Home screen on the product control panel, scroll to and touch the Administration button.
2. Open the following menus:
●
Network Settings
●
Embedded Jetdirect Menu
●
Link Speed
3. Select the appropriate link speed, and then touch the OK button.
Engine diagnostics
The product contains extensive internal engine diagnostics that help in troubleshooting print quality,
paper path, noise, assembly, and timing issues.
Defeating interlocks
Different tests can be used to isolate different types of issues. For assembly or noise isolation, you can
run the diagnostic test when the front and right doors are open. To operate the product with the doors
open, the door switch levers must be depressed to simulate a closed-door position.
WARNING! Be careful when performing product diagnostics to avoid risk of injury. Only trained
service personnel should open and run the diagnostics with the covers removed. Never touch any of the
power supplies when the product is turned on.
1. Open the right and front doors.
102 Chapter 2 Solve problems ENWW