User Guide

NOTE: Do not try to perform a print/stop test while the product is calibrating, because you might be
required to restart the product. If a jam message displays on the control panel during testing, activate
the door switch.
Component tests
Component test (special-mode test)
This test activates individual parts independently to isolate problems.
Each component test can be performed once or repeatedly. If you turn on the Repeat option from the
drop-down menu, the test cycles the component on and off. This process continues for two minutes, and
then the test terminates.
NOTE: The front or side door interlocks must be defeated to run the component tests. Some tests
might require that the ITB and toner cartridges be removed. The control panel display prompts you to
remove some or all cartridges during certain tests.
1. From the Home screen on the product control panel, scroll to and touch the Administration button.
2. Open the following menus:
●
Troubleshooting
●
Diagnostic Tests
●
Component Test
3. Select the component test options for the test you want to run.
Table 2-13 Component test details
Component test Motor or solenoid
number
Replacement part
number
Comments
Transfer Motors M3, M4, and M5 RM1-8105-000CN All motors related to cartridges and belts.
Belt Only M5 RM1-8105-000CN Remove all toner cartridges to perform this test.
Rotates the ITB belt. You can hear the auger motor
running.
Cartridge Motors
●
M3: yellow
●
M4: magenta/cyan
●
M5: black
RM1-8105-000CN Activates three drum motors at a specified speed
for 10 seconds.
Fuser Motor M2 RM1-4983-000CN Activates the fuser motor at a specified speed for
10 seconds.
Fuser Pressure
Release Motor
M2 reverse RM1-4983-000CN Reverses the fuser motor and pressurizes or
depressurizes the pressure release motor.
Alienation Motor M10 RK2-2415-000CN Activates CMYK developer alienation in the
following sequence: All colors engaged, all colors
alienated, K-only engaged, and K alienated.
ENWW
Tools for troubleshooting
131