User Guide

Table 2-31 Troubleshooting menu (continued)
First level Second level Third level Fourth level Values Description
Color Band Test Print Test Page Print Use to print a page
to help identify
arcing in the high-
voltage power
supply for each
color. The page
contains a series of
colored bars. If
streaks appear on a
bar, the high-voltage
power supply for the
corresponding color
might have a
problem.
Copies Range: 1 – 30
Default = 1
Some problems with
the high-voltage
power supply do not
appear until after
several pages have
been printed, so this
test includes an
option to print up to
30 pages.
Diagnostic Tests Disable Cartridge
Check
Used to put the
product into a
special mode in
which you can
remove a toner
cartridge and still
print internal pages.
This can help you
identify the source of
a problem.
When you are
finished testing, press
the OK button on the
product control panel
to return to the
Troubleshooting
menu.
To return to normal
product operation,
press the OK button
and reinstall the
cartridge.
Paper Path Sensors Select from a list of
the product sensors.
Initiates a test of the
paper path sensors.
242 Chapter 2 Solve problems ENWW