User Guide

Recommended action
1. Remove, and then reinstall the indicated toner cartridge.
2. If the error persists, turn the product off and then on.
3. Check the toner cartridge e-label. If it is damaged, replace the toner cartridge.
10.XX.34 Used supply in use
Description
The indicated cartridge is used.
◦
10.00.34 (event code)
Black print cartridge
◦
10.01.34 (event code)
Cyan print cartridge
◦
10.02.34 (event code)
Magenta print cartridge
◦
10.03.34 (event code)
Yellow print cartridge
Recommended action
Make sure this is a genuine HP supply.
NOTE: Removing a cartridge from one product and then installing it in a different product (for testing
functionality) will cause this event code.
10.XX.40 Genuine HP supplies installed
Description
More than one genuine HP print cartridge has been installed.
◦
10.00.40 (event code)
Black print cartridge
◦
10.01.40 (event code)
Cyan print cartridge
◦
10.02.40 (event code)
Magenta print cartridge
◦
10.03.40 (event code)
Yellow print cartridge
250 Chapter 2 Solve problems ENWW