User Guide

Recommended action
Clear the jam
1. Open the right door.
CAUTION: The fuser might be hot.
2. Remove the fuser and any paper in the fuser area.
3. Remove any paper inside the fuser.
4. Reinstall the fuser.
5. Remove any paper in the duplex area.
6. Close the right door.
If the jam persists
1. Make sure the paper type is supported.
2. Print using plain paper.
3. Test the paper path sensors and replace any sensors that fail.
4. Replace the fuser.
13.B9.Dz Jam in right door
Description
Fuser delivery delay in jam 1: The paper does not reach the fuser output sensor in time.
Recommended action
Clear the jam
1. Open the right door.
CAUTION: The fuser might be hot.
2. Remove the fuser and any paper in the fuser area.
3. Remove any paper inside fuser.
4. Reinstall the fuser.
5. Remove any paper in the duplex area.
6. Close the right door.
If the jam persists
1. Make sure the paper type is supported.
2. Print using plain paper.
ENWW
Tools for troubleshooting
261