User Guide

Recommended action
Touch the OK button to print the transferred data. Some data might be lost. Reduce the page
complexity.
21.00.00 Page too complex To continue, touch “OK”
Description
The page decompression process was too slow for the product.
Recommended action
Touch the OK button to continue. There may be some data loss.
30.01.23 Scanner calibration failure
Description
The scanner calibration failed.
Recommended action
1. Turn the product off, then on again.
2. After the product warms up, repeat the calibration process.
3. If the error persists, replace the scanner.
30.01.36 Upgrade Error Try downloading upgrade again
Description
Scanner firmware upgrade error.
Recommended action
1. Resend the scanner firmware upgrade.
2. If the error persists, replace the scanner control board.
30.01.43 Scan memory failure To continue turn off then on
Description
A scan memory error occurred.
Recommended action
1. Turn the product off and then on.
2. Remove the formatter, and then reinstall the formatter.
3. If the error persists, replace the formatter.
264 Chapter 2 Solve problems ENWW