User Guide

30.01.YY Scanner failure To continue turn off then on
Description
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30.01.06 (event code): Scanner fan error.
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30.01.41 (event code): Internal communication error involving the copy processor board (CPB)
on the formatter.
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30.01.42 (event code): Internal communication error.
Recommended action
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30.01.06 (event code)
1. Turn the product off and then on.
2. Check the fan, and reconnect any loose cables.
3. If the error persists, replace the fan or the scanner control board.
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30.01.41 (event code)
1. Turn the product off and then on.
2. Reseat the formatter.
3. If the error persists, replace the formatter.
◦
30.01.42 (event code)
1. Turn the product off and then on.
2. Check the cables connecting the scanner control board.
3. If this error occurs after a formatter, fax card or hard disk has been replaced, check that the
formatter is fully seated and the "smiley face" is illuminated. Check the fax card for proper
seating on the formatter. If it is not properly seated, it can prevent the formatter from seating
properly.
4. If the error persists, replace the scanner control board.
30.WX.YZ Scanner fan failure To continue turn off then on
Description
The product has detected a problem with the scanner. This error occurs when there is a CPB memory
failure and the formatter needs to be replaced.
Recommended action
1. Turn power off then on.
2. If the error persists, replace the formatter.
ENWW
Tools for troubleshooting
265